...trust (Colins & Arthur, 2010), and flexibility (Cadwell et. al 2008) were more effective. The study concluded that it was much more important to approach CALD clients as individuals. The authors highlighted Stuart’s (2005) views that self-awareness and skills, and building a rapport with the client compensated for any lack of cultural competence. The only difference concluded in the study would be the need to slow the process and assessment to allow time to gain relevant cultural knowledge and needs from the client, as well as individual beliefs, needs and expected outcomes, as with all mainstream clients. Cadwell, L. D., Traver, D.D., Iwamoto, D. K., Herzberg, S. E., Cerda-Lizarraga,P., & Mack, T. (2008). Definitions of multicultural competence: Frontline human service...
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...Chapter 1 What Is Organizational Behavior? MULTIPLE CHOICE Importance of Interpersonal Skills 1. Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this? a. Managers no longer need technical skills in subjects such as economics and accounting to succeed. b. There is an increased emphasis in controlling employee behavior in the workplace. c. Managers need to understand human behavior if they are to be effective. d. These skills enable managers to effectively lead human resources departments. e. A manager with good people skills can help create a pleasant workplace. (c; Moderate; Interpersonal Skills; p. 4) {AACSB: Analytic Skills} 2. Which of the following is most likely to be a belief held by a successful manager? a. Technical knowledge is all that is needed for success. b. It is not essential to have sound interpersonal skills. c. Technical skills are necessary, but insufficient alone for success. d. Effectiveness is not impacted by human behavior. e. Technical skills do not influence efficiency. (c; Easy; Interpersonal Skills; p. 5) {AACSB: Analytic Skills} What Managers Do 3. Which of the following would not be considered an organization? a. a church b. a university c. a military unit d. all adults in a given community e. an elementary school (d; Moderate;...
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...Essentials of Organizational Behavior, 12e (Robbins/Judge) Chapter 1 What is Organizational Behavior? 1) Until the late 1980s, business school curricula emphasized the ________ aspects of management. A) ethical B) people C) technical D) human E) global Answer: C Explanation: C) Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Over the past three decades, however, business faculty have come to realize the role that understanding human behavior plays in determining a manager's effectiveness, and required courses on people skills have been added to many curricula. Diff: 1 Objective: Management and Leadership Quest. Category: Concept/Definitional LO: 1 2) Which of the following is not a reason why business schools have begun to include classes on organizational behavior? A) to increase manager effectiveness in organizations B) to help organizations attract top quality employees C) to expand organizations' consulting needs D) to improve retention of quality workers E) to help increase organizations' profits Answer: C Explanation: C) Understanding human behavior plays an important role in determining a manager's effectiveness. Developing managers' interpersonal skills helps organizations attract and keep high-performing employees. Positive social relationships...
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...HIV/AIDS Affect on the African American Community Nicole Donald Capella University HIV/AIDS Affect on the African American Community HIV/AIDS is prevalent in the African American community. African Americans are among the highest risk group for contracting HIV/AIDS. HIV/AIDS has been an issue in the African-American community for a number of years. This learner will provide a general overview on the ethnic population under study but will have a particular focus on black heterosexual men for the purpose contributing to the much lacking knowledge base on this particular population subset. Problem Statement The topic of HIV/AIDS is relevant to mental health counseling because this disease can have a devastating effect on the psyche of any human being suffering with this illness. Many minority teens and adults have a passive attitude when it comes to HIV/AIDS, and when confronted with the issue, they need to have access to the proper channels for information and support. Over 33 million people worldwide are living with HIV infection, and approximately 56,000 new HIV infections are reported every year in the United States alone (Kamen, et al., 2012). Black heterosexual men (BHM) are seldom mentioned in HIV prevention research, policy, and interventions, despite evidence that heterosexual contact is becoming the leading exposure category for BHM (Bowleg & Raj, 2012). It is important to identify the risk factors and treatments available for African Americans with HIV/AIDS...
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...Bridging the Gap A study in Graduation Rates between African-Americans and Caucasians May 18, 2010 Cross-Cultural Psychology Education and Racism are two problems facing our youth these days. While there have been enormous strides in both there seems to be a negative correlation between the two. As the education has gotten better in America for all students of all races, there seems to be a growing divide in graduation rates between the two of the primary races; Caucasians and African Americans. Can this be linked to a psychological feeling of inferiority in one race and the superior complex of another? Can it be an imbalance of support or funds toward one group as opposed to another? Or is it just a simple lack of intelligence for a specific group. I tend to believe that it is a combination of the former instead of the latter. Because of this I feel that in order to close the gap in African American/ Caucasian graduation we need to break the stigma of inferiority in the African American community and recognize troubles at and early stage to help prevent deviation from the learning process. I am an African American. male. I’m in my early thirties and currently am enrolled in some online classes trying to work toward my degree in Sociology. This is relevant because I have always been an avid fan of learning. Learning anything, it doesn’t matter. I had a great support system (parents, sister) that cared about my education and my well being. We weren’t rich but...
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...Asia-Pacific Science and Culture Journal, Vol. 1, No. 4, 12-30 OPEN ACCESS ISSN 2220-4504 www.ieit-web.org/apscj The Scope and Impact of Workplace Diversity in the United Arab Emirates – An Initial Study Badreya Al-Jenaibi (United Arab Emirates) 1,* 1 Department of Mass Communication, United Arab Emirates University, United Arab Emirates, P.O Box 15551 E-Mails: E-mail: aljenaibi@uaeu.ac.ae * Department of Mass Communication, United Arab Emirates University, United Arab Emirates, P.O Box 15551; Fax: +00971-37671706 Received: May 2011 / Accepted: Jun. 2011 / In Press: Jun. 2011 /Published: Jul. 2011 Abstract: Workplace diversity and multicultural teams have become a priority concern among organizations in the United Arab Emirates (UAE) today. The UAE has one of the world's largest net migration rates, and the number of workers from India, the Philippines, Indonesia, Australia, the USA, among other countries, has increased significantly in recent decades (Burns, 2005). The UAE's cross border mobility has resulted in the interaction of people with diverse customs and diverse ethnic backgrounds. From a human resources perspective, diversity has been shown to have a number of benefits, including enhanced employee creativity and competence. Organizations that fail to employ people from different cultural and racial backgrounds detract from overall organizational performance. This study critically analyzes the benefits and challenges organizations face in the diverse...
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...means for corporate progress, however, research indicate that projects rarely fully succeed According to the 2004 PriceWaterhouseCoopers Survey of 10,640 projects valued at $7.2 billion, across a broad range of industries, large and small, only 2.5% of global businesses achieve 100% project success and over 50% of global business projects fail. Expects view supports the fact that most projects still overspend, fall off schedule and seldom meet stakeholder expectation. Improved tools, templates and methodologies fail to yield significant concurrent improvement in outcome. (Business Improvement architect 2008). In the face of shorter product life cycle there is limited time to implement project even in the light of higher stake holder expectation (Ivanenko 2009) Prior Research Perhaps in search of remedial prescriptions, literary works have been devoted to leadership in project management (Hersey and Blanchard 1993, Druker 1996, Maxwell 2005). Many of which propose situational leadership as paramount success ingredient for projects (Hersey and Blanchard 1969 (Kerzner 2003). After testing 153 across 28 countries, (Prabhakar 2008) concluded that the project manager is the key success factor in multicultural projects. However, the significance of organizational culture for project performance did not escape scientific attention. For instance (Stanleigh 2008) identified corporate culture as the missing element in project outcome and proposes a Project Culture Initiative, which consists...
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...Individual Programmatic Assessment: Exploring a Classic Study in Social Psychology Daryl Bonelli Psych/620 January 25th, 2016 Colleen Story Individual Programmatic Assessment: Exploring a Classic Study in Social Psychology Introduction Norman Chomsky once wrote “I think it only makes sense to seek out and identify structures of authority, hierarchy, and domination in every aspect of life, and to challenge them; unless a justification for them can be given, they are illegitimate, and should be dismantled, to increase the scope of human freedom.” There is a true feeling of what authority can do if placed in situations that require someone to follow instructions. What happens to someone when they follow the orders of another person in authority? An experiment conducted by psychologist Stanley Milgram reveal how situationism applies to study results. How would this experiment differ if the participants were from various races, cultures, gender groups? A summary of the study and how it was conducted Stanley Milgram is a psychologist who conducted a study based on obedience during the 1960’s, and this experiment produced startling results. Questions still arise about the experiments validity, but the impact on psychology remains to be one of the best measures to assess how authority plays a role in obedience. In 1961 after the Trial of WWII criminal Adolph Eichmann, Milgram started his study. Stanley Milgram's experiment built on the idea of obedience...
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...Nicole M. Stephens, MarYam G. Hamedani and Mesmin Destin During January’s White House opportunity summit, policy makers and higher education leaders announced over 100 new initiatives designed to bolster first-generation and low-income students’ college success. While students who overcome the odds to gain access to college bring with them significant grit and resilience, the road through college is often a rocky one. First Lady Michelle Obama described the obstacles that first-generation and low-income students commonly confront. No stranger to these challenges, she said: You’re in a whole new world. You might have trouble making friends because you don’t see any peers who come from a background like yours. You might be worried about paying for classes, and food, and room and board because you have never had to set your own budget before. You might be feeling guilty when you call home because Mom and Dad are wondering why you didn’t get a job so you could help support their family. Those are the kinds of obstacles these kids are facing right from day one. Even among the select group that make it to college, first-generation and low-income students, on average, find it harder to fit in, receive lower grades, and drop out at higher rates than do students from higher income backgrounds with college-educated parents (i.e., continuing-generation students). Study after study demonstrates that the financial, academic, and psychological barriers that these students encounter can...
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... Assessment 1: This will account for 30 percent of your total grade and will be due in stages throughout the unit. Each team member will be graded separately. You will be rereading the Leadership Moment section at the beginning of 3 different chapters in the unit text book, “Practicing Leadership: Principles and Applications.” Then you will answer the questions posed after the Leadership Moments. You will complete this activity during topics 2, 4, and 6 (please note that topics do not always match up with text book chapters). So, students will complete this assignment for week 2/chapter 10 (Leadership 2.0: Virtual Leadership), week 4/chapter 3 (Leadership in a Global and Multicultural Society), and week 6/chapter 6 (Psychology II: Motivation and Communication). Your answers should be no more than a 100 words per question—answer all the questions listed in the Leadership Moment. Share your responses to the questions with each of your teammates and instructor through the unit learning site (you must have one to three teammates to complete this assignment). Then respond to one of your teammate’s answers in no more than 200 words total, sharing whether you agree or disagree with what they said and why. During topic 2: You complete this activity for the Leadership Moment in chapter 10 During topic 4: You complete this activity for the Leadership Moment in chapter 3 During topic 6: You complete this activity for the Leadership Moment in chapter 6 Assessment 2: Working with your...
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...Learning Group Posting Person Centred Therapy 1. The Goals of the therapy Developed by humanist psychologist Carl Rogers as a non-directive form of talk therapy in the 1940’s and 1950’s.The goals of the person-centred approach are different to many traditional approaches to therapy. “Its focus is on the person, not on the person’s presenting problem. The main goal of the therapy is for the client to realise their capacity for self-actualisation” (Davis).To achieve this goal therapists would work on developing an” increased self-esteem within the client and create an environment whereas the client is more open to experience(Person Centered Therapy,2012)” Rogers (1977) did not believe that the aim of therapy was to solve problems. Rather, it was to assist clients in their growth process so clients could better cope with their current and future problems.”(Corey, 2009, p170). Person centred therapists do not set goals for their clients, but assist clients through facilitative therapy to achieve their own goals. As self-concept develops goals would be expected to change. This therapy could not be applied to all clients as some would not possess the natural inclination towards the self-actualisation process even within the context of the supportive, facilitative client-therapist relationship. 2. A description of the processes and procedures of the therapy Person centred therapy differs from other therapies in that it is not technique orientated and the therapist does not assume...
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...CHAPTER 12 Feminist Therapy Co-authored by Barbara Herlihy and Gerald Corey INTRODUCTION History and Development KEY CONCEPTS View of Human Nature Feminist Perspective on Personality Development Challenging Traditional Roles for Women Principles of Feminist Psychology THE THERAPEUTIC PROCESS Therapeutic Goals Therapist’s Function and Role Client’s Experience in Therapy Relationship Between Therapist and Client APPLICATION: Therapeutic Techniques and Procedures The Role of Assessment and Diagnosis Techniques and Strategies The Role of Men in Feminist Therapy FEMINIST THERAPY APPLIED TO THE CASE OF STAN SUMMARY AND EVALUATION Summary Contributions of Feminist Therapy Limitations and Criticisms of Feminist Therapy FEMINIST THEORY FROM A MULTICULTURAL PERSPECTIVE Contributions to Multicultural Counseling Limitations for Multicultural Counseling WHERE TO GO FROM HERE RECOMMENDED SUPPLEMENTARY READINGS REFERENCES AND SUGGESTED READINGS 340 SOME C O N TE M P O R ARY FEMINIST T H E R AP I STS Feminist therapy does not have a single founder. Rather, it has been a collective effort by many. We have selected a few individuals who have made significant contributions to feminist therapy for inclusion here, recognizing full well that many others equally influential could have appeared in this space, Feminist therapy is truly founded on a theory of inclusion. member of the board of trustees of the last two. In recent decades...
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...Business Communication in English Parts I & II TMAENG17R1(E) 2015-2016 Contents 1 Introduction - 3 - 2 Programme - 4 - Programme Block 1 - 4 - Programme Block 2 - 5 - 3. Attendance ……………………………………………………………… ……………...6- 4. Literature ………………………………………………………………………………- 6- 5 Assignments Blocks 1 & 2 - 7 - Block 1: Oral Group Assignment - 7 - Block 2: Oral assignment - 9 - 6. Written Test - 10 - 7. Assessment Blocks 1 & 2 - 11 - 1 Introduction Welcome to the first English courses at TMA. In the next four years you will acquire a lot of knowledge and many skills for your future career. You will learn how to write a marketing plan and how to implement it, how to import and export products from and to Asia and how to do business with people from another culture. In this way you will lay the foundation for a career in international business. One skill you will certainly need in Asia is a good command of business English. These courses will help you acquire the specialised vocabulary that you will need. The words and expressions that you are going to learn are different from the words used in everyday English, so most of them will be new to you. Furthermore, you will develop your reading skills through reading texts in business English. In order to be able to express yourself in proper English you will also spend some time refreshing your knowledge of the English grammar. You will do all kinds of exercises, both in class...
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...Case Study Counseling Plan u08a1 Assignment Brenda J. Owens COUN 5225 – Human Sexuality Abstract The case study of Sara and Amy was selected to develop a counseling plan. This couple is in a lesbian and bi-racial relationship, Sara is Caucasian and in her early thirties and Amy is African American and in her late thirties. This couple has lived together for 1year and resides far away from both of their families of origin. Both are employed, however Sara recently lost a good paying corporate position and now maintains two lower paying jobs with longer hours. This couple is seeking counseling for Sara’s persistent lack of interest in sexual relations with her partner Amy. The purpose of this paper is to assess the sexual issues of this couple, analyze the dynamics of their relationship, develop a Multi-axial diagnostic impression and develop a counseling plan. In Section I, the paper will assess sexual issues involved in the selected case study. The integration of the sexual disorder with the sexual response cycle will be discussed. The paper will analyze and compare the sexual response cycle and the concept of sexual normality as applied to the case study. In Section II, the paper will assess the couple’s sexuality and discuss how sexual orientation issues can influence the sexual dysfunction and the overall dynamics of relationship. In Section III, a Multi-axial diagnostic impression will be developed to classify the sexual...
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...Conference of the International Journal of Arts and Sciences 1(19): 121 – 129 (2009) CD-ROM. ISSN: 1943-6114 © InternationalJournal.org Business Communication between People with Different Cultural Backgrounds Livia Ablonczy-Mihályka, Széchenyi István University, Hungary Abstract At present every aspect of our social, scientific and mental life is subdued to accelerated development. In our globalised world, the amount of cross-national communication increases drastically and in recent years many researchers have emphasised the importance of awareness of different cultural norms as globalisation has brought about a growing trend to communicate with people from different cultural backgrounds. This paper argues for a revaluation of how we approach the topic of business communication and for greater emphasis on successful business communication as the goal of better understanding in global business setting. The ideas which are presented in this paper have been derived over a period of two years of our own research and through the reading of research literature. The research to be discussed in the paper is connected to one of the major research lines at Széchenyi István University, titled The dialogue of professional, organisational and national cultures. The purpose of the present paper is to present the results of a survey conducted with professionals who communicate with foreign business partners. The data were gathered by means of a questionnaire. At the root of the argument...
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