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15-4 Managed Care Referral Analysis

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Course Project 4 - Medical Office Procedures
15-4 Obtaining Managed Care Referrals. In order to do this, you will need a telephone, patient’s medical record, name and telephone number of patient’s primary care provider.
The method will use to do this is to call the patient primer care provider’s office for the person that will be in charge of the referrals. You will also give them the patient’s information, this will also include their name and birth date. Also, inform them of the referral to the doctor, including the reason that the patient needs to se the doctor. You will need to ask if any information from the patients file that maybe needed to process the referral. Make sure that you check to see when to expect the referral and if need be providing the office fax number for transmittal. Make sure you document the phone conversation and place it in the patients file. Final step, make sure notify the physician and the patient of the phone call content.
15-4 Obtaining Managed Care Referral
Things you will need are telephone, the patients’ medical record, also you will need the name and number of the patient’s primary care provider. …show more content…
Once they are on the pone make sure you give them the patient’s information, which will include the name and date of birth. Make sure that you inform the referral person that you are requiring a referral to said physician and why that they need this referral. Ask the referral person if they need any information out of the patient’s file. You wil also need to ask them when to expect the referral and you may need to give them the office fax number so they can fax you any information. Make sure you document the content of the phone call and also make sure you make the patient and the physician aware of the contents of the phone call. You’re

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