...Kotter’s 8-Steps: Leading Change in the 21st Century Organization Is there a good way to attack change in organizations? To influence (and maybe even ‘fix’) the complex org cultures that drive the collective behavior of their members? John Kotter gave us perhaps the best-circulated approach for change in his HBR paper that turned into the classic: Leading Change (1996). With the caveat that there are no silver bullets I believe Kotter provides a strong, intuitive and timeless approach to grappling with change. Unfortunately, too many have given up along the way. Organization change and, more specifically, changing an organization’s culture, share a common scope and scale. They are, in many ways, intertwined. That means Kotter can take us in the right direction. Let me recap his 8-point outline here, providing some 21st century insight and ‘solution language’ of my own to update his framing. 1. Urgency. Per Kotter, one of the biggest enemies is complacency. Why change? Keeping things the way they are is easier. That may be. But the path to major improvements of any kind will be held hostage with this mindset. Low standards or segmented (silo’d) accountabilities can create a false sense that eveything is okay. Change requires everyone to get beyond that comfort zone, to “step up” for something new, different, and better. 2. Coalition. Inspiring and sponsoring change is the work of leaders, so it’s critical that they engage. That means an oversight group that includes...
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...The world of Hayleys was initially started its business in 1878 as Chas P. Hayleys and company in Sri Lanka, was incorporated as Hayleys Ltd in the year 1952. Today it is known as the world of Hayelys with a globally competitive business portfolio spanning over 12 different sectors of enterprise. The main business portfolio of world of Hayley’s fall under seven broad categories such as: * Global market and manufacturing * Agriculture and plantation * Logistics and transportation * Leisure and aviation * Consumer products * Power and energy Out of the sectors under consumer products comes the Hayleys Consumer Products Limited and the Consumer lighting, Consumer products contributes about 7% of the group’s total turnover. Hayleys Consumer Products limited hosts home for many of the world renown brands in Sri Lanka such as Downy, Gillette, Olay, Whispers, Tide, Pantene, Kiwi, Pringles, Fujifilm, GP Batteries, 3M, Head and Shoulders, Philips and etc. These brands are basically operated under few divisions such as Consumer Lighting, Consumer Imaging and Information, Consumer Healthcare, P&G products, New Business development. There is a supermarket channel owned by the Hayleys consumer named Haymart and there are outlets owned by Hayleys for perspective brands such as Hayleys Café Pixel for consumer imaging and information and Lighting craft for consumer lighting. Hayleys consumer products have reached a range of 70, 000 outlets throughout the country...
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...Project management and 21st century organizations Chapter 19 discusses the importance of project failure and how to successfully manage them in order to avoid this. It also identifies the different kinds of outsourcing. Chapter 20 goes on to discuss how technology has affected the business world and explains ways to develop a 21st century organization. Often times a business will lose time and money due to the lack or poor use of project management; however, if it is correctly utilized, project management will ensure that an organization successfully completes projects on time, within budget, and with minimal disruptions. Project management can be used in all departments (sales, marketing, accounting, etc.) and the benefits are categorized by being either tangible or intangible. Tangible benefits are measured in monetary terms. They include things such as increased productivity, increased response time, decrease in costs. Intangible are not measured monetarily but they still have a substantial impact on the business. Examples are facilitation of strategic planning, improved customer response, improved decision making. Feasibility analyzes the company’s ability to successfully complete a project. This allows managers to examine possible outcomes, both negative and positive, of a project before investing too much time and money in it. All projects are constricted by the interdependent variables time, cost, and scope. Change to one variable will affect either one or both of...
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...As we move into the 21st century, the definition, context and practice of marketing are changing radically. Marketing for the 21st century has tremendously impacted how companies and organizations do business. The era of “locality dominance” is gone; globalization and technology has brought competition and pressure to the door steps of local companies and made it mandatory that every company, organization or manufacturer must be competitive in order to be successful. The evolution of technology information system and of the internet, marketing image has been changed considerably. Consumers in the 21st century have access to a huge amount of information about practically anything and so have the buying power and with it have dramatically influenced the market. They can now afford to buy product from other countries at a more affordable rate. This has been made possible as a result of market globalization which has reduced the cost of transportation, shipping and communication (Kotler & Keller, 2009). For example, it becomes easier to access product information. The twenty-first century has seen a surge in online business which has intervened in the traditional flow of goods and manufacturing through direct communication/interaction and customization of goods and services according to customer’s needs and specification. Product research that used to take months or days can be done in no time. Product Evaluation nowadays is one mouse click away. In the past, people had to go...
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...Organizational Behavior & Leadership in 21st Century: Assignment 1 !1 Organizational Behavior & Leadership in 21st Century Assignment 1 André Leonis February 16, 2015 Professor: Leon Guendoo Organizational Behavior & Leadership in 21st Century: Assignment 1 2 There are many ways to prevent age discrimination in the workplace. It is really important that employers and all the administrators of the company are aware of how crucial to the organization’s well being it is to understand and work against age discrimination. Once the leadership is trained and engaged in all matters to prevent age discrimination, the company will avoid many conflicts and possible lawsuits that might have happened without it. Here are some ways that employers can implement on their companies so that age discrimination is prevented: Promotions and raises policy. Companies administrators should develop a policy that rewards for performance, therefore creating an equal environment and fair positions competition. This policy would prioritize the more capable employee and provide training and educational opportunities for both young and older workers. (George N. Root III, 2014) Date of Birth. Removing the employee date of birth from paperwork that does not require it is a way to avoid age discrimination. For example, when doing a job opening post it is not necessary to mention age requirements. (George N. Root III, 2014) Be aware of the laws involving age discrimination. It is extremely important...
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...an organizational priority. In the 21st century, ethics is neither a luxury nor an option. There is a growing impatience within society with selfish and irresponsible actions that impoverish some, while enriching the crafty. Hewlett Packard demonstrated its commitment to ethical integrity under the leadership of Carly Fiorina. The former CEO of Hewlett-Packard said of her six-year tenure, “Some of the most important choices I ever made were firing people who weren't conducting themselves with integrity” (Weil, 2007). In contrast, R. J. Reynolds Tobacco Company was caught covering up knowledge about the addictiveness of nicotine. Tolerating bad behavior to improve the bottom line and justifying it as “not really illegal” creates a climate that ultimately becomes corrosive. In addition to social responsibility, there are other compelling motivations for 21st century organizations to make ethical values a priority. More than simply a legal or moral responsibility, ethics need to become an organizational priority. Organizational leaders have a lot on their minds in today’s highly competitive world. They must keep abreast of rapid technological advancements, competitor’s products and services, the effects of globalization, and opportunities and threats within their own industry, to name the most obvious. Leaders must also keep a constant eye on the mission, vision, values, culture, strategy and goals of their own organizations. In the midst of all of this complexity...
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... Researches are conducted in diverse fields and contexts for specific purposes. The selected recent research for analysis will be the ‘Indiana 21st century workplace skills initiative evaluation design and implementation’. The purpose for undertaking the research was to evaluate the workforce development skills initiative of the 21st century. It was conducted by the staff members of the institute. The type of analysis that was undertaken was the survey research that looked into the following areas; site visiting and participant surveys, quantitative analysis from the pre-training assessments as well as statistical analysis. All the analysis that was undertaken will finally be compiled in a report inclusive of each of the models used in the research analysis (Brown, 2000). The Decisions That Were Made To ascertain the basic information about the participants for the research, each skill initiative in the 21st century was required to administer baseline information from all the participants before the training began. A lot of issues were encountered in the research analysis relating to reading and the math literacy analysis. Logistics issues were also experienced as the research was being undertaken. All these barriers were overcome and the outcome reveled. The workplace skills initiatives of the 21st century had benefited the operations of the company through diverse centers. This led to high turn over rates in the residential coach position (Hollenbeck, 2008)...
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...EDU 695 Week 1 Assignment 21st Century Framework Revision NEW To Buy This material Click below link http://www.uoptutors.com/edu-695-ash/edu-695-week-1-assignment-21st-century-framework-revision-new This assignment re-introduces you to the framework of 21st Century Skills that you will consider each week as you work to redesign prior coursework for your ePortfolio. Note that a similar format is followed for each of the assignments in this course. You will upload this assignment to the course for evaluation and to your ePortfolio (Pathbrite). Specifically, after reviewing the Framework for 21st century learning, you will redesign or modify a prior assignment from one of your courses in the MAED program that represents your mastery of the MAED program learning outcomes 1, 2, and 3. An assignment you may want to redesign could be in the form of a lesson plan or teaching unit you previously created for a course. Your redesign of the assignment must show a representation of 21st-century learning through incorporation of student outcomes and support systems, which are defined as follows: • Student Outcomes: Learning and Innovations Skills (critical thinking, communication, collaboration, and creativity), Core Subjects 3Rs and 21st Century Themes, Information, Media, and Technology Skills, Life and Career Skills. • Support Systems: Standards and assessments, curriculum and instruction, professional development, learning environments. When selecting an assignment to redesign...
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...In the 21st century, the world is changing and becoming increasingly complex as the flow of information increases and becomes more accessible day by day. The world is radically more different than it was just a few years ago, hard to imagine that it’s such a short period of time - the world and its people, economies and cultures have become inextricably connected, driven by the Internet, new innovations and low-cost telecommunications technology. A computer is a must, to be a successful student, in this modern age, all the required information and communication is accessible online. The education is structured for all students, regardless of background or community, so that they have the opportunity not only to reach their goals but to contribute the modern society as well, because education is not just an individual prosperity, because if you really think about it, it also serves a public good. The education acquired must ensure that everyone remains fully functional in such an increasingly demanding and knowledge-based society will require a constantly rising level of skills. The final result should be that education means more in terms of human survival and happiness. There is a huge connection - people who are better educated are more likely to be employed, have higher career satisfaction, live longer with improved health, have reduced participation in crime, participate in voting and volunteering, and are less likely to rely on public tax transfers or benefits...
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...show how celebrities influence the 21st Century and go way beyond what is expected. A few examples of celebrities involved in politics are Arnold Swarchenegger a major actor in the movie industry that ran for governor of the state of California. Which raises the question did he use his fame and popularity to gain the office or was he qualified for the position. Another famous actress is Angolina Jolie; involved with the United Nations as a goodwill ambassador recently she reached the island of Haiti. She was given a tour of the city and then held a press conference where she said “Every day, the UN, governments, NGOs [non-governmental organizations] and local organizations are providing more people with protection, food, water, shelter and health care, yet the needs are still enormous and the displacement could last a decade,” {text:bibliography-mark} . The question here is do governments believe that by putting famous people in places where help is needed help will be given by the people who follow that celebrity. Major cause of this phenomenon in which celebrities have come to gain such power is the Internet. Various researchers in recent years in diverse disciplines ranging from sociology and geography to cultural studies have increasingly pointed out the increasing impact of the global Internet (Hodgson, 2003) and the convergence of culture and the global market place in what is being called ‘‘late capitalism’’ or the 21st century (Negus, 2002). Also the use of social...
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...1 1. Introduction 2. Definition of Network Organisations 3. Reasons For Networks a. Advantages 4. Three Types of Networks 5. Three Types of Managers 6. Examples of Networks a. Dell b. GM c. BMW 7. The Future of Networks a. Cisco Telepresence 8. John’s Personal Experience 9. Conclusion 2 By Team Four – Informal Definition By Miles, Snow & Coleman, “Managing 21st Century Network Organisations” – Formal Definition 3 “…multilevel hierarchies have given way to clusters of business units coordinated by market mechanisms rather than by layers of middle-management planners and schedulers.” “…linked competitive success to doing fewer things better, with less.” Dynamics, Snow C., Miles R & Coleman H. Managing 21st Century Network Organisations, Organizational Winter 1992, pp. 5-20. “Established firms downsized to their core competence, de-layering management hierarchies and outsourcing a wide range of activities. New firms eschewed growth through vertical integration and instead sought alliances with independent suppliers and/or distributors.” Summer Miles, R. & Snow, C. Causes of Failures in Network Organisations, California Management Review, 1992, pp. 53-72 4 Marketers and Distributers Producers Designers Suppliers 5 Globalisation • Competition has reduced all margins; thus, firms must cut costs and improve efficiencies – economies of scale • Strong new players at every stage of the value chain Technological Change and Technology Transfer ...
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...Strategic Planning Study Guide Strategic Planning is the process which the guiding members of an organization envision it future and develop the procedures and operations necessary to achieve that future. ************************************************************************ OldWay vs NewWay OldWay (in order of priorities) 1. The Document...the bigger the better, get the bosses of your back 2. The Process...delegated to an individual or the command staff 3. The Implementation...they could not care less NewWay (in order of priorities) 1. Implementation... 2. Process... 3. Document... The old way was about efficiency. Satisfying a govt body who wanted a document. The new way is about effectiveness. If you focus on effectiveness, the likely by product is that you will be efficient. If you focus on efficiency, the likeliness of being effective is 50/50. Involvement and participation by a lot of people equals successful implementation... The lack of the same equals resistance. You want to create ownership of the plan by the troops. ************************************************************************ Course Objectives 1. Recognize, understand and interpret emerging trends. Example: All drug trends start on the west coast. 2. Describe leadership traits of future leaders. Visionary, competent, lead by example, integrity, 3. Develop a positive organizational culture. Example: Foster learning, don't micromanage, don't manage for the slugs (10%) manage ...
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...Scientific Management and Human Relations Approaches in the 21st century Authored by: Nguyen Thi Kim Anh Submited to: Mr. Tran Quoc Trung Foreign Trade University Submission date: May 22, 2015 The development of management in the 21st century is seen as the result of a process of change from the past. Managemant specific to the driver and guide all parts of an organization, usually economic organizations, through the establishment and change of resources (human, financial, material, intellectual real and intangible value). Surely, the managers always hoped that they could find the appropriate management approach and effective to increase work efficiency, labor productivity, as well as enable them to easily manage job and humans. The birth of the company from the years of 1780s to mid 1800s has created a significant influences on management, making it became a necessary element for the survival of a company. However, until the start of the 20th century, the knowledge of management was unified, development and transmission. Early 20th century, writers management called Mary Parker Follett defines management as "the art of getting the work done by others.". Since then, there have been many management methods and the human approach were launched, which included: Scientific Management and Human Relations Approaches. The founding father of Scientific Management is Frederick W. Taylor ( 1856 – 1915). He came from a mechanic in the US, who has made the positions as foreman, chief...
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...EDU 695 Week 2 Assignment 21st Century Skills and Standards NEW To Buy This material Click below link http://www.uoptutors.com/edu-695-ash/edu-695-week-2-assignment-21st-century-skills-and-standards 21st-Century Skills and Standards In this assignment, you need to think about 21st century support systems, the Common Core State Standards (CCSS), and International Society for Technology in Education Student (ISTE-S) standards and their relationship with quality instructional planning, delivery, and learner achievement. Using the Framework for 21st century learning as a resource, you will redesign or modify a prior activity, such as a lesson plan or curriculum project, that you created in a prior course. The redesigned coursework need to be a representation of your mastery of the MAED program learning outcomes 5 and 7. This assignment will be uploaded to the course for evaluation and to your ePortfolio (Pathbrite). If you do not have previous projects to use in this assignment, please contact your instructor for guidelines on how to proceed. As needed, refer to the MAED program learning outcomes (PLOs) list. Create your assignment to meet the content and written communication expectations below. Content Expectations The Redesign expectations explain what you are required to do with the prior coursework you choose to redesign. The Summary expectations are for the separate written portion of this assignment. • Redesign – ISTE-S Standard (1 Point): Redesign a lesson plan...
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...FY 2002 Annual Performance Plan Table of Contents 1. Introduction The 1913 Act that created the Department of Labor (DOL) stated that its purpose "... shall be to foster, promote and develop the welfare of the wage earners of the United States, to improve their working conditions, and to advance their opportunities for profitable employment." While this statement is as true today as it was 88 years ago, our vision has matured as the Department has addressed changing economies and a diversified workforce. Today, the Department must ensure that the 21st century workforce is prepared to face the 21st century economy with hope--by equipping all workers with the skills to reach their aspirations. As we respond to the challenges of the changing economy, the Department's first responsibility will continue to be the protection of workers by enforcing the Nation's labor laws: * to ensure the safety of every workplace, * to guarantee an honest day's pay for an honest day's work, * to stop discrimination, * to protect workers from coercion and intimidation, and * to safeguard the pension of every American worker and retiree. The Department will emphasize prevention and compliance assistance--to protect workers before they are harmed physically or economically. Consistent with the Department's commitment to enforcement, we will work together with employers on better prevention strategies, avoiding whenever possible the loss of life, health or economic well-being...
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