...business; in fact businesses want and need people with good communication skills. Effective communicators are, therefore high demand besides not surprisingly there is a high correlation between communication skills and income. Whatever the position ones have in business, performance will be judged mostly by the ability to communicate. Evidence of the importance of communication in business is found in numerous surveys of executives, recruiters, and academicians .Without exception, these surveys have found that communication ranks at or near the top of the business skills needed for success. 1.1.0 Background of the Report: This survey report is based on the topic ‘Communication skill plays key role for employment of business students. ‘Basically this report is the partial requirement for ‘Business Communication’ course of MBA program at American International University-Bangladesh (AIUB). This report will help us to understand the enormity of communication skills for employment of business student. It was a nice experience for us to combine our theoretical knowledge with relevant practical field. 1.2.0 Objective(s): 1.2.1 Broad Objective: The key objective of this report is to reveal the enormity of communication skills for business students of AIUB. 1.2.3 Specific Objective(s): ▪ To understand in what extent communication skills are imperative for business students. ▪ Analyzing critical managerial skills that are necessary for business students...
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...Adults and Young People as Essential Skills Learners By Rebecca Phillips 1. The “Basic skills agency” (2002) defines basic skills as : “The ability to read, write, and speak in English (or welsh), and to use mathematics at a level necessary to function at work and in society in general.” Basic skills (Essential skills) are the skills needed for work, learning and life. They are the foundation for learning all other skills and can enable people to evolve with their jobs and adapt to workplace change. These essential skills are literacy, numeracy and ICT. Comms is to ensure people can read write, Application of Number is to enable people to have the skills to manage cash and budgeting. ICT is a skill used in almost every workplace, therefore learners need to have the ability to be able to use it within a working environment. These are the minimum skills expected of an adult in a working environment. 2.3 Possible outcomes of having Essential skills needs are: A) Low self esteem/ confidence – people who have needs can struggle in life and the result of those issues can become an issue. Some even resulting in depression B) This can become intergenerational, this is because they cannot support their offspring whilst in education. C) E mployment issues- people with poor Essential skills are more likely to be unemployed due to this. 2.1 5 reasons why people may have essential skills needs: A) Absence in education, learners not attending...
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...Essentials of Management Information Systems, 11e (Laudon) Chapter 1 Business Information Systems in Your Career 1) Purchase of information systems and telecommunications equipment constituted more than half of all capital investment in the United States in 2013. Answer: TRUE Diff: 2 Page Ref: 5 AACSB: Information technology CASE: Comprehension Learning Objective: 1 - How are information systems transforming business, and what is their relationship to globalization? 2) A business model describes how a company produces, delivers, and sells a product or service to create wealth. Answer: TRUE Diff: 1 Page Ref: 11 AACSB: Application of knowledge CASE: Comprehension Learning Objective: 2 - Why are information systems so essential for running and managing a business today? 3) Information systems consists of all the hardware and software that a firm needs to use in order to achieve its business objectives. Answer: FALSE Diff: 2 Page Ref: 13 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 4) An extranet is a private intranet extended to authorized users outside the organization. Answer: TRUE Diff: 1 Page Ref: 17 AACSB: Information technology CASE: Comprehension Learning Objective: 3 - What exactly is an information system? How does it work? What are its people, organizational, and technology components? 5) Information...
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...the two most difficult skills of speaking and writing that most students are not able to study by themselves and good guides are very essential and important. Many students are good at reading and listening skill and achieve over 7.0 IE mark but they have some difficulties with the other skills and have the need to improve just only the skills. That is the reason to decide to set up this course. We have made a survey (25 people) to find out the demand as well as the targeted customers of our course. Because IELTS is very important for most students at present, especially students planning to study abroad (60000 students in 2011), and English become more and more essential for many universities and companies, our course has a large potential. Out of 20 people taking part in our survey belongs to the age 15-22 and they also agree that a speaking and writing course is very helpful for them because they can’t learn by themselves skills as they are more difficult and they need the guide of teachers. All people did the survey help us collect some useful information about fee, the number of students of each class, the essential facility as well as the potential of the course to organize the course well and meet the customer’ demand. 2. Target customers and demands Nowadays, IELTS is very familiar to everybody, especially students learning English or planning to study abroad. Segmentation: According to our survey, nearly 86% people doing our survey are...
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...P1 Falou Diouf Contract employment: An agreement between the employer and the employee, personal details of the employer and employee, the contract will specify the duties and responsibilities of each parties, all essentials of the job will be included i.e. salary, hour of works, place of work, and all the remunerations. Job application: is a form or paper which indicates interest in a particular place of employment or position within a company. Typically requests personal identification information, such as name, address and phone number, as well as a history of job experience. Person Specification * Is the skills that a job candidate must have in order to complete the task of a position offered by a company. A Person specification can outline the educational requirements, training experience as well as more personal qualifications that a candidate must possess. Skills require for an account assistant are: 1. Having high attention to details 2. Being organised and methodical 3. Having a good maths skills 4. Being trustworthy and honest 5. Having IT skills 6. Being accurate and analytical Job description: Is a broad, general, and written statement of a specific job, based on the findings of a job analysis. It generally includes duties, purpose, responsibilities, scope, and working conditions of a job along with the job’s title, and the name or designation of the person to whom the employee reports. Job description usually forms the basis...
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...Recently, InterClean, Inc. has decided to meet the changing needs of the health care industry through a solution oriented product and service effort. Currently, InterClean provides cleaning products and supplies for their clients. In order to meet the growing demand for solution based services, InterClean acquired a major domestic competitor, EnviroTech. The merge between the two companies takes care and consideration. This report will focus on the job analysis for the 5-7 sales positions needed, create a list of essential job functions, refer to the American’s with Disabilities Act (ADA) to ensure compliance, create a workforce planning system, and a selection method. Lastly, three individuals will be recommended for selection along with rationale for their selection. Job Analysis Information A job analysis is the combination of task requirements and people requirements for a particular job (Cascio, 2005 pg 189). In order to integrate InterClean and EnviroTech, it is important to understand the qualifications and skills that are needed for each job position. For this purpose a combination of techniques will be used, personal interviews and observation. EnviroTech will be looking at five positions within the newly merged company. InterClean analysts will use personal interviews of the sales team to discuss which tasks are currently in use by EnviroTech. Using a standard format, the analyst will collect information and discuss with employees job-related topics. One benefit...
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...organizations recognize the significance of effective communication to business organizations and be able to enhance it because it develops flexibility, increases productivity, improves morale and ensures better management. This paper offers a discussion on effective business communication as a key to an outstanding business organization in six parts. The first part provides a discussion on the definition, forms, categories, skills, and barriers of an effective business communication. The second, third, fourth and fifth parts mention some arguments that despite the fact that business communication is being overlooked by stakeholders within some business organization, it is still and will always be an essential tool for their success. The last part presents personal interviews and consultations with business professionals and proprietors regarding their thoughts about the subject. As defined by Krizan, Merrier, Jones and Harcourt (1999), “Business communication is the process of establishing a common understanding between or among people within a business environment” (p. 4). Rick Smith, an instructor of leading golf professionals worldwide, stated how effective communication helps in providing better and more understandable information to the...
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.............................................................................................................................. I 1) Key competencies ...................................................................................................................................... 1 2) Utilization of key competencies ........................................................................................................... 1 3) Individual Use .............................................................................................................................................. 3 4) Personal Learning ...................................................................................................................................... 4 5) Literature ..................................................................................................................................................... II 1 1) Key competencies Competencies are defined as a set of behaviours and knowledge that enables a person to do its job properly.1 Competencies and knowing which competencies are needed are most important for a company. McClelland analysed in its paper from 1973 already that it is better for a company to test on a person’s competencies than on its intelligence.2 Not every job position needs the most intelligent person but the person who takes the job needs to have the requested competencies to fulfil the job. The problem is that there are not the one key competencies. Every...
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... To become a distribution supervisor you must possess people skills and have business savvy and practical knowledge about day-to-day supply chain issues in industries as diverse as public utilities, publishing and health care. Distribution supervisors must be team leaders and effective communicators with strong problem-solving skills. From Essentials: Warehouse & Distribution Basics How to Become a Warehouse Courier Depending on the size of the company, a warehouse courier may perform a variety of duties,… More More: See All Articles in this Essentials How to Become a Distribution Supervisor To become a distribution supervisor you must possess people skills and have business savvy and… More More: See All Articles in this Essentials How to Become a Warehouse Traffic Coordinator A warehouse traffic coordinator ensures the efficient delivery of shipments. Traffic… More More: See All Articles in this Essentials How to Become a Warehouse Back Stock Picker A back stock picker selects warehouse merchandise to replace items sold by retail stores the day… More More: See All Articles in this Essentials How to Become a Warehouse Push Processor A warehouse push processor must organize stock as it is received so that the merchandise can be… More More: See All Articles in this Essentials How Does Wholesale Distribution Work? … More More: See All Articles in this Essentials About Warehouse Jobs Warehouse jobs are performed in...
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...Carro University of Phoenix Organizational Behavior MGT/312 Mr. Edward Skornia November 2, 2015 Using Strengths To Improve Motivation Motivating yourself or someone else can be very tricky. Extrinsic motivators such as money or rewards can help, but intrinsic motivators are more important because they drive you to do things for the fun of it, or because you believe it’s a good or right thing to do. This paper will address key strengths, strategies for advancement, goals setting to increase performance, engagement and performance, and motivational theories to demonstrate how each can improve your motivation and provide opportunities for career advancement. Key Strengths As displayed in the table in Appendix 1 of this paper, my top 5 key strengths are: the ability to handle stressful situations, the ability to lead, loyalty, setting goals, and being optimistic in the face of adversity. Understanding and using your personality strengths and weaknesses is important because it helps you understand how your energy is directed, how you gather data, make decisions, and how you feel about the world around you. The ability to handle stressful situations is a strength that I’ve tested time and time again while serving as a leader in the U.S. Army. Because I’m a confident person and have numerous experiences to fall back on, I’m able to remain calm and provide a comforting feeling to those around me. An example of this is when I was a Platoon Sergeant in Germany. We were in the process...
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...5 characteristics that make me a successor in my business is: i) Passion The entrepreneur must have more than a casual interest in the business because there will be many hurdles and obstacles to be overcome. If there is no passion, or consuming interest, the business will not succeed. When people (entrepreneur) feel committed and to what they’re doing and when they care deeply about it, they have a chance of being successful at it. Passion is the enthusiasm, ambition, joy and zeal that emerge when entrepreneur are doing something that they feel is important and truly enjoy. This passion, it is an attitude that results in tenacity in the face of difficulty and a willingness to work hard. Entrepreneur does not give up easily. In fact, on most days they are confident of their ability to meet the challenges confronting them. Passion is one of the reasons that people start a business. ii) High Tolerance of Ambiguity Tolerance of ambiguity is means not getting upset when you don’t know the outcome of the situation. Ambiguity is a fact of life. A person with a high tolerance for ambiguity is one who finds ambiguous situations challenging, one who strives to overcome unstable and unpredictable situation in order to perform correctly. Entrepreneurs do not only work in uncertain environments, but they are also prepared to handle them. And in pursuit of their objectives undertake the unknown with patience. Entrepreneur who is more tolerant of ambiguity may view ambiguity as a...
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...related duties a person will perform on the job. The data is used to develop and support the job itself, the job description; helps formulate an appropriate classification for the job and the job performance evaluation. The job analysis should clearly list the specific duties the person will be responsible for and how much time it will take to complete each task. In determining job functions it is important to remember the actual duties to be performed and that they are essential to the job. The level of experience will be required and any special training or education that will also be needed in order for it to be evaluated. There should be a clear purpose for analyzing a new position and that it is defined and linked to the goals of the organization. Analysis will require a collection of sufficient information of how the job will fit into the organizations structure for success. To assist with the job analysis, employees can be asked about essential functions for performing the job and provide the knowledge, skills and abilities that are required....
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...Job Description POSITION DESCRIPTION: Reporting to the Human Resources Manager. Supporting human resources processes by scheduling appointments, conducting orientation, maintaining records and information. HUMAN RESOURCES ASSISTANT DUTIES: * Schedules examinations by coordinating appointments. * Welcomes new employees to the organization by conducting orientation. * Provides payroll information by collecting time and attendance records. * Submits employee data reports by assembling, preparing, and analyzing data. * Maintains employee information by entering and updating employment and status-change data. * Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies. * Maintains employee confidence and protects operations by keeping human resource information confidential. * Maintains quality service by following organization standards. * Maintains technical knowledge by attending educational workshops; reviewing publications. * Contributes to team effort by accomplishing related results as needed. EQUITMENT USED: Computers (desktop and laptop), telephones, photocopier, printers, scanners, faxes. Job Ad Lucky Supermarket is a Canadian independent grocery store specializing in products from all over Asia such as Vietnam, China, Philippines, Japan, Korea, Thailand, etc. We are dedicated to providing customers with...
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...ABSTRACT When there is a need for change an organization is more effective and successful when it is properly managed. Our study specifies the top five tools to manage organizational change based on “Five levers of organizational change management” by Prosci (1996-2011), Inc. “The discipline of change management has a set of tools that support the "people side" of change - regardless of the change that is being introduced.” The five tools are: communication, sponsor plan, coaching plan, training plan, and resistance management plan. In our competitive global economy, we can embrace change by enhancing organizational members’ performance and productivity by implementing these tools. OUTLINE I. Title Page II. Abstract III. Outline IV. Introduction Statement V. Communication a. Raise Awareness About Change b. Social Judgment Skills c. Communication and Organizational Frames VI. Sponsorship a. Stability b. Vision c. Influence VII. Coaching a. Components of a Coaching Plan b. Mentoring c. Group coaching VIII. Training a. Components of a Training Plan b. Training Method IX. Resistance a. Expecting Resistance b. Root of Resistance X. Closing Statement XI. Bibliography page XII. Discussion Questions ...
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...Communication Process Name Professor Year Contents The communication process 3 i. Sending the message 3 ii. The Channel 4 iii. Receiving the message 4 iv. Feedback 4 v. Context 4 vi. Noise 4 Verbal and nonverbal elements 5 Conclusion 5 Reference 5 The communication process Communication skills are essential and are often intertwined with success in job. It is crucial to sharpen and develop such skills. Communication process is a dynamic procedure which incorporates both verbal and nonverbal elements between the communicating parties (Tara and Martin, 2004, pp. 4). When there is fault in the comprehension of a message, this is termed as a misinterpretation. The massage that was relayed is dissimilar to the message the receiver gets. An unintended message may also be communicated. This is a message that may have leaked unintentionally but still be a truthful indication of the underlying feelings or thoughts. Below is a typical communication model (Tara, 2004, pp.4) which is based on four prime models: sending the message, the communication channel, receiving the message, the feedback, the context and the noise. CONTEXT Sender | Receiver | Receiver | Sender | Message | Feedback | Person 1 | | Channel | | Person 2 | | i. Sending the message This involves both the construction and the sending of the message by person 1. It initiates communication...
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