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911 Standby Research Paper

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During storms or other natural disasters, customers and 9-1-1 public safety agencies call PG&E for a variety of reasons; for example; power outage, wires down, arcing wires, broken poles, or tree limbs on wires etc. Hundreds of calls per hour may be received and outage tags are generated awaiting assessment teams to respond.
Our goal is to make our electric distribution system safe for the public and our workers, communicate effectively to our customers and restore service as quickly as possible.
Performing 911 Standby safely are valuable elements in the overall communications and restoration process, especially in the initial stages of the emergency. To do an effective job at these activities in an emergency, we need help from other work

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