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• The Global Pharmaceutical Industry: Swallowing a Bitter Pill

1. Identify the main environmental forces currently affecting the global pharmaceutical industry.

PESTLE analysis used to help organisation to understand in depth that what is the current status of the organisation and the external factors which are effecting. It also helps to the Management to make strategy for the future and overcome the weak areas of the organization.
- Political: Governments targeted this industry in their effort to avoid high healthcare costs. Strict regulations were established by them. Governments are very powerful and important purchasers of pharmaceutical products. Stringent government regulation and powerful purchaser pressures. Governments around the world focused on pharmaceuticals as a politically easy target in efforts to control rising healthcare expenditure. Inter-country pricing disparities.
- Economic: Some markets suffer constraint. Recession causes tax revenues to fall, market contraction. European free trade agreements.
- Social: Ageing population creates pressure on healthcare system. This is caused by the increment of the average life expectancy, among many other things. Also, expectations of consumers are higher. Ageing populations create pressure on healthcare systems. Epidemic or chronic diseases (e.g. obesity).
More expectations from the consumer. Payers choosing generic drugs for first-line treatment of common ailments.
- Technological: The new modern communication technology has affected this industry significantly. Internet and IT`s impact has been huge, as in so many industries. Impact of internet on traditional business models. Impact of genetic research on industry.
- Environmental: Pharmaceutical industry has to change, if it wants to respect the environment. Increasing standards and requirements for environmental protection are becoming

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...‫ﻣﺤﻤﻮل ﺥﺎرﺟﻲ‬ ‫™‪My Passport Ultra‬‬ ‫ﻣﺤﺮك اﻷﻗﺮاص اﻟﺼﻠﺐ اﻟﻤﺤﻤﻮل‬ ‫دﻟﻴﻞ اﻟﻤﺴﺘﺨﺪم‬ ‫®‬ ‫د‬ ‫ﻟﻴﻞ ﻣﺴﺘﺨﺪم ‪ My Passport Essential‬و‪Essential SE‬‬ ‫دﻋﻢ وﺥﺪﻣﺔ ‪WD‬‬ ‫إذا واﺟﻬﺖ أي ﻣﺸﻜﻠﺔ، ﻓﺎﻟﺮﺟﺎء ﻣﻨﺤﻨﺎ اﻟﻔﺮﺹﺔ ﻟﺤﻠﻬﺎ ﻗﺒﻞ إﻋﺎدة هﺬا اﻟﻤﻨﺘﺞ. ﻣﻦ اﻟﻤﻤﻜﻦ اﻹﺟﺎﺏﺔ ﻋﻦ أﻏﻠﺐ أﺱﺌﻠﺔ اﻟﺪﻋﻢ اﻟﻔﻨﻲ ﻣﻦ ﺥﻼل ﻗﺎﻋﺪة‬ ‫اﻟﻤﻌﻠﻮﻣﺎت اﻟﺨﺎﺹﺔ ﺏﻨﺎ أو ﻋﺒﺮ ﺥﺪﻣﺔ اﻟﺪﻋﻢ ﺏﺎﻟﺒﺮیﺪ اﻹﻟﻜﺘﺮوﻥﻲ ﻋﻠﻰ ‪ .http://support.wdc.com‬إذا ﻟﻢ ﺕﺘﻮﻓﺮ اﻹﺟﺎﺏﺔ أو، إذا آﻨﺖ‬ ‫ﺕﻔﻀﻞ، ﻓﺎﻟﺮﺟﺎء اﻻﺕﺼﺎل ﺏﺸﺮآﺔ ®‪ WD‬ﻋﻠﻰ رﻗﻢ اﻟﻬﺎﺕﻒ اﻟﻤﻨﺎﺱﺐ ﻟﻚ واﻟﻤﺒﻴﻦ أدﻥﺎﻩ.‬ ‫یﺘﻀﻤﻦ اﻟﻤﻨﺘﺞ اﻟﺨﺎص ﺏﻚ ﻓﺘﺮة 03 یﻮ ًﺎ ﻣﻦ اﻟﺪﻋﻢ اﻟﻤﺠﺎﻥﻲ ﻋﺒﺮ اﻟﻬﺎﺕﻒ ﺥﻼل ﻓﺘﺮة اﻟﻀﻤﺎن. ﺕﺒﺪأ اﻟﻔﺘﺮة اﻟﺘﻲ ﺕﺴﺘﻤﺮ 03 یﻮ ًﺎ ﻣﻦ ﺕﺎریﺦ أول‬ ‫ﻣ‬ ‫ﻣ‬ ‫اﺕﺼﺎل هﺎﺕﻔﻲ ﻟﻚ ﺏﺎﻟﺪﻋﻢ اﻟﻔﻨﻲ ﻟـ ‪ .WD‬ﺥﺪﻣﺔ اﻟﺪﻋﻢ ﺏﺎﻟﺒﺮیﺪ اﻹﻟﻜﺘﺮوﻥﻲ ﻣﺠﺎﻥﻴﺔ ﻃﻮال ﻓﺘﺮة اﻟﻀﻤﺎن وﻗﺎﻋﺪة اﻟﻤﻌﺎرف اﻟﻜﺒﻴﺮة اﻟﺨﺎﺹﺔ ﺏﻨﺎ ﻣﺘﺎﺡﺔ‬ ‫42 ﺱﺎﻋﺔ ﻓﻲ اﻟﻴﻮم ﻋﻠﻰ ﻣﺪار اﻷﺱﺒﻮع. ﻟﻤﺴﺎﻋﺪﺕﻨﺎ ﻓﻲ أن ﻥﺒﻘﻴﻚ ﻋﻠﻰ إﻃﻼع ﺏﺎﻟﻤﻴﺰات واﻟﺨﺪﻣﺎت اﻟﺠﺪیﺪة، ﺕﺬآﺮ أن ﺕﺴﺠﻞ ﻣﻨﺘﺠﻚ ﻋﺒﺮ‬ ‫اﻹﻥﺘﺮﻥﺖ ﻋﻠﻰ ‪.http://register.wdc.com‬‬ ‫اﻟﻮﺻﻮل إﻟﻰ اﻟﺪﻋﻢ ﻋﺒﺮ اﻹﻧﺘﺮﻧﺖ‬ ‫ﻗﻢ ﺏﺰیﺎرة ﻣﻮﻗﻌﻨﺎ ﻋﻠﻰ اﻹﻥﺘﺮﻥﺖ ﻟﺪﻋﻢ اﻟﻤﻨﺘﺞ ﻋﻠﻰ ‪ http://support.wdc.com‬واﺥﺘﺮ ﻣﻦ ﺏﻴﻦ هﺬﻩ اﻟﻤﻮﺽﻮﻋﺎت:‬ ‫• ‪) Downloads‬اﻟﺘﻨﺰیﻼت( – ﺕﻨﺰیﻞ ﺏﺮاﻣﺞ اﻟﺘﺸﻐﻴﻞ واﻟﺒﺮاﻣﺞ واﻟﺘﺤﺪیﺜﺎت ﻟﻤﻨﺘﺞ ‪ WD‬ﻟﺪیﻚ.‬ ‫• ‪) Registration‬اﻟﺘﺴﺠﻴﻞ( – ﺕﺴﺠﻴﻞ ﻣﻨﺘﺞ ‪ WD‬اﻟﺨﺎص ﺏﻚ ﻟﻠﺤﺼﻮل ﻋﻠﻰ ﺁﺥﺮ اﻟﺘﺤﺪیﺜﺎت واﻟﻌﺮوض اﻟﺨﺎﺹﺔ.‬ ‫• ‪) Warranty & RMA Services‬ﺥﺪﻣﺎت اﻟﻀﻤﺎن وإﻗﺮار إﻋﺎدة اﻟﻤﻮاد( – اﻟﺤﺼﻮل ﻋﻠﻰ ﻣﻌﻠﻮﻣﺎت ﻋﻦ اﻟﻀﻤﺎن واﺱﺘﺒﺪال‬ ‫اﻟﻤﻨﺘﺞ )إﻗﺮار إﻋﺎدة اﻟﻤﻮاد( وﺡﺎﻟﺔ إﻗﺮار إﻋﺎدة اﻟﻤﻮاد ‪ RMA‬واﺱﺘﺮداد اﻟﺒﻴﺎﻥﺎت.‬ ‫• ‪) Knowledge Base‬ﻗﺎﻋﺪة اﻟﻤﻌﻠﻮﻣﺎت( – اﻟﺒﺤﺚ ﺏﺎﺱﺘﺨﺪام آﻠﻤﺔ دﻟﻴﻠﻴﺔ أو...

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