I agree with the first assumption “that the critical deficiency under which most managers operate is the lack of relevant information” and Ackoff’s contention. Most managers do receive much more data that they can take in. And only certain information is useful, while the other is irrelevant and it overburdens the managers. Too much information clogged with too many details usually creates an overload and the managers are forced to spend a great amount of time on separating the relevant information from the useless one.
“Managers need the information they want”, I do agree with certain parts of it. Obviously, without the relevant information, the managers are not able to direct their employees in the right direction. Sometimes, the managers might not know all the information they want, but they should be provided with the one they ask for. I agree with Ackoff contention that managers cannot always specify what information is needed for right decision making.
“Giving managers the information they need improves their decision making. This is a statement I agree with. Evidently, if relevant and right information is available, the manager will be able to make a better decision. If the manager has the information needed to complete the task, then the job will be solved in a short period of time within the interests of the company.
“More communication means better performance”. I do agree 100% with this assumption considering the fact that communication is the most important skill when it comes to working in an organization. Regardless of the type of organization, communication is the element that maintains and leads the company to achieving its goals and objectives. By sharing ideas, opinions and information, managers and employees perform a higher performance and create a positive environment within the company.
“Managers need only to understand how to use an