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Adm1100 Final Report

In: Business and Management

Submitted By TobyA
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IM Medicine and untrained employees

BY
Oluwatobi David Ajetomobi (7009417)

October 10th 2013

ADM1100

Section B

Professor’s name: James Bowen

Executive Summary

To: IM Medicine

From: Oluwatobi David Ajetomobi

Subject: IM Medicine and untrained employees

Primary or central problem: The employees at IM Medicine do not follow and understand the company’s policies that have been in place for over 20 years.

Alternatives:

1. Drugs inspection before dispatchment. 2. Company’s policies awareness. 3. Discourage doctors from accepting bribes and prescribing IM’s drugs to salespeople 4. Replace failing products with new ones. 5. Free medical consultation for customers that were affected by Filex.

Facts considered:

1. Ignorance of employees 2. Lack of knowledge about the company’s policies 3. No cooperation among employees.

Recommendation:

The company should immediately compensate customers that were affected by Filex. A new and improved drug that can replace Filex should be introduced to the public. All drugs must be properly checked before they are dispatched to the public.

Assumptions

It would cost the company money to implement alternative and a long while to recover lost customers that might have switches to competitors.

Statement of the problem

Satellite problems:

* IM Medicine is suffering from a decrease the company’s stock. This means a decrease in the sales of the drugs manufactured by the company.

Primary/central problem:

Some of the employees at IM Medicine do not have enough knowledge about the company’s policies while the rest are not aware of it. As a result of their ignorance, they put wrong labels on drugs, accept bribes from salespeople and do not test their products properly before releasing them to the public. The company’s stock plummeted because of Filex.

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