...in the Emerging Chinese E-commerce Industry Yuexi Li1 Claremont McKenna College November 15, 2015 Abstract: Alibaba.com is one of the leading e-Commerce companies in China. It has grown admirably from its initial beginning as an e-Market connecting small suppliers and buyers to a giant emarketplace that has several operational platforms. Currently the heavy reliance on Chinese Economy, the counterfeit goods issues, and the competition from other emarketplace remain Alibaba’s greatest challenges. In this paper I evaluate Alibaba’s business model including its mission, vision, and values, revenue model, and its R&D structure. Alibaba’s strategy led to its competitive advantages in realizing network effect of scale and understanding the Chinese market. 1 yli17@cmc.edu 1. Introduction On November 11th, 2015, Alibaba Group Holding Ltd. (hereinafter, Alibaba) reported a record-breaking $14.3 billion in sales over just 24 hours during the “Singles Day”2, a shopping holiday. In recent years, Singles Day sales in China have out paced Cyber Monday sales in the US: According to the Reuters.com, on November 11th, 2014, Alibaba reported a $9.3 billion sales from 24 hours, which is $7.26 billion more than sum of US retail ecommerce on Cyber Monday 2014. The statistic shows the Chinese online shopping market’s power, as well as Alibaba’s leading position as the Chinese e-commerce giant. Reaching multiple...
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...THE FUTURE OF E COMMERCE. Name Institution Professor Course Date INTRODUCTION. E Commerce is a fast, cheaper and convenient method for any type of business to transact with other businesses as well as customers. It entails the use of internet as a way of trading. Ecommerce today is used in areas such as business to business exchange of information, products and services through the internet, customers buy goods and receive services online which is convenient with applications such as OLX and Jumia that enable customers to locate the items they desire and are able to compare prices with other business sites and make an economical choice, marketers market products and brands online, research and surveys to gather information is easily carried out online without the limits of place or time( Gefen,2000). This paper will explore the future of e commerce. Ecommerce is of high advantage. To consumers for example, provision of fast customer support on enquiries and quicker delivery of products is a highly welcomed advantage and information that is relevant to consumers is available conveniently and with ease. Businesses on the other hand enjoy the reduced number of paper works, improved brand image among others. Due to the increasing trend of e commerce being embraced as a tool of trade, businesses have to keep themselves abreast of new developments in the world of technology (Chaffey, 2007) In the near future, businesses have to keep up with developments of new...
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...E-procurement: Government, Private and Commercial Abstract With the rapid and emerging growth of technology, coupled with globalization and competitive market place, most businesses are re-modifying the way they transact business. Few decades ago a lot of companies went through their daily business manually. The use of manual procurement invoice, ordering, payments, catalogues, and requisitions was the order of the day. Times have changed and improved technology has changed the way businesses function. Many businesses have turned to electronic procurement (e-procurement) in the purchasing and supply of goods and services. In as much as there are many advantages ranging from cost saving, time saving and effectiveness, e-procurement also has it disadvantages; high cost of implementation and lack of readiness. More importantly a lot of businesses are not only concerned about cost saving advantage of e-procurement but also achieving high level of customer satisfaction through CRM. Electronic data interchange (EDI) enables the transfer and sharing of data and other forms of information electronically. This research paper will analyze the need for e-procurement, the IT tools and system involved, the advantages and disadvantages of e-procurement, factors inhibiting and supporting e-procurement. Questions such as: will e-procurement add value to my business? does it worth investing in? What IT tools, system and software...
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...Running head: E-Commerce Commerce over the Internet is Relatable Safe Insert Name Insert Grade Course Insert Tutor’s Name 23 November 2010 Outline Introduction This section defines the term internet commerce and gives a brief overview of its history. Requirements for E-commerce It gives some of the major requirements involved in starting up an E-business. This includes; 1. Online store- for processing or transactions, and making purchases 2. Website- for marketing products 3. Secure interface- for preventing unauthorized people from accessing critical information Benefits of E-commerce This section gives some of the benefits and opportunities accrued to a business involved in E-commerce. They are; 1. Large number of potential customers- A large number of people rely on the internet thus they are likely to access information pertaining a particular product 2. Timeliness- transactions are facilitated quickly and customers get their products on time 3. Reduced marketing cost- requires very minimal marketing costs as compared to direct marketing 4. Reduced communication cost- communication is done online which is a bit cheaper than use of mobile phones or mails Limitation and challenges This part of the research paper gives some of the disadvantages associated with E-commerce 1. Limitation on the type of product- not all products can be sold over the internet because...
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...International Journal of u- and e- Service, Science and Technology Vol.6, No.6 (2013), pp.187-194 http://dx.doi.org/10.14257/ijunesst.2013.6.6.17 E-Commerce or Internet Marketing: A Business Review from Indian Context D. K. Gangeshwer Department of Mathematics, Bhilai Institute of Technology (BIT), Durg, (C.G), INDIA dgangeshwar@yahoo.co.in Abstract This paper deals the conceptual knowledge of search engine marketing (SEM) or ecommerce, literature review, current and future aspects of e-commerce in Indian context. This paper discussed about the top motivator factors of shopping online. The present development would be a valuable addition to researcher and academicians; and useful theory for practitioners, advertisers, and entrepreneurs. Keywords: SEM, Online Marketing or E-commerce, Pay-per-click (PPC) 1. Introduction Khan and Mahapatra (2009) remarked that technology plays a vital role in improving the quality of services provided by the business units. One of the technologies which really brought information revolution in the society is Internet Technology and is rightly regarded as the third wave of revolution after agricultural and industrial revolution. The cutting edge for business today is e-Commerce. The effects of e-commerce are already appearing in all areas of business, from customer service to new product design. It facilitates new types of information based business processes for reaching and interacting with customers like online advertising...
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...2/24/2015 Carolina Guerraz John Cabot University E-commerce Industry Analysis Contents Introduction 2 Industry Background 2 PEST Analysis 4 Political 4 Economic 5 Social 6 Technological 7 Michael Porter’s Five Forces Analysis 7 Threat of New Entrants 7 The Power of Suppliers 8 The Power of Buyers 8 Threat of Substitutes 9 Rivalry 9 Conclusion 9 Bibliography 11 Introduction The objective of this paper is to analyze e-commerce industry in Italy and to determine its attractiveness by applying PEST analysis and Michael Porter’s Five-Force Analysis. E-commerce is defined as the sale of products and services through computer networks. As the world changes and technology advances, firms must adapt to new trends so that new competitive advantages can become part of the industry. In e-commerce industries, information and communication technologies (ICT) and merchandise are the suppliers, online retailers are the players, and end-consumers are the buyers. After having described the e-commerce industry background and its trends, both on a global perspective and specifically in Italy, an environmental analysis will be described as a way to determine the industry attractiveness. Industry Background The e-commerce industry is one of the fastest growing industries throughout the world even though differences exist in the stage of development from country to country. According to Euromonitor, global online retail sales have increased 17% from 2007 to 2012. In addition...
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...Abstract This paper explores the reasons why small businesses should begin to utilize the benefits of the internet and e-commerce to continue to grow their businesses. This is persuaded by the explanation of the continuous evolution of today’s society and how it is becoming more digital and mobile. The emergence of e-commerce and now e-tail has transformed the world of business and begun to make the world of buying products more convenient for customers. It is imperative that businesses begin to utilize the internet with this evolution and the benefits that come with it such as social media marketing, lower costs for the business, and other convenient benefits for the customer and owner alike. There have already been companies that have been able to succeed using the internet such as Karmaloop and Netflix. Although it is being shown that many companies are flourishing using the internet there are still some businesses that are not yet on board with this movement, which they need to soon reconsider. This paper will be used to persuade these business owners to begin to use the internet in order to help their businesses continue throughout the continuous evolution of our society. In today’s society everything has become digital. People all around the world are using cellphones, laptops, tablets, and all kinds of other new innovative technology. One of the main things that people do with these devices is shop for other products that they may want or need. This...
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...Bushry (2005) defines electronic commerce as „an emerging concept that describes the process of buzing and selling or exchanging of products, services and information via. telecommunication and computer networks including the Internet“ (p. 1). Bajaj and Nag (2009) notice that „E-commerce not only automates manual processes and paper transactions, but also helps organizations move to a full electronic environment and change the way they operate“ (Nansi, 2004, p. 14). In a word, E-commerce today involves business information sharing, business relationships maintaining, and business transactions conducting by telecommunications networks (Web catalogues, advertazing and other). Besides, e-commerce considers electronical orders of products and services, payments (traditional payment, by credit cards, EDI, digital money), form filling (Web form, e-mail, faxing and others), services and technical support (Frequently Asked Questions, e-mail, bulletin boards and others). One of the major advantages of e-commerce is low connection and usage prices and multichanelled access and delivery. On the other hand, M-commerce reffers to mobile commerce and it “is defined as the exchange or buying and selling of commodities, services, or information on the Internet through the use of mobile handheld devices.” (p. 1-2). In another words, mobile commerce refers to the implementation of e-commerce over wireless devices. It is commercial mobile computing application based on wireless networks...
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...Factors Affecting Initial Trust in C2C E-Commerce and Strategies of Building Initial Trust in China Huamei Sun Factors Affecting Initial Trust in C2C E-Commerce and Strategies of Building Initial Trust in China Huamei Sun School of Management, Harbin Institute of Technology, Harbin 150001, China E-mail:shm9166@sina.com Abstract The study of initial trust is very important to the development of e-commerce. On the basis of current status of China’s C2C e-commerce, this paper conducts an in-depth analysis of the factors affecting the consumers’ initial trust. At last, the paper provides some valuable marketing strategies as to how to build the initial trust so as to facilitate the success of online transactions. The research conducted by this paper will help enterprise enhance their competitive advantage and contribute to the development of e-commerce. Keywords: Initial Trust, C2C E-Commerce, Online Shopping 1. Introduction The study of the trust in the e-commerce environment has long been mostly focusing on the B2C Model, yet with the development of the information technology, the online C2C business has accounted for more than 75% of the online shopping turnover, which has influenced people’s work environment greatly and become an important part in the daily life of consumers in the information society. Under the C2C e-commerce environment characterized by the person-to-person transactions, it’s difficult for the buyer and seller to build a high degree...
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...Executive Sum. This report aims to provide insight to the CEO and senior management of Classact the competitive advantage that can be gained by implementing IS and IT strategies within the organisation. Specifically this report will be discussing about supply chain management, customer relationship management and E-commerce as three very innovative solutions that are very crucial for the continued existence and increased profitability of Classact. We will be discussing on how other organisations who have implemented customer relationship management, supply chain management and E-commerce have been able to forge ahead of their competitors, increase their profits and maintain that same one to one relationship with the customers. Finally recommendations have been made as to how Classact can forge ahead of their competitors instead of falling prey to bankruptcy by lagging behind in IS and IT innovation. Today it has become critical for businesses to adopt e-commerce in order to gain a competitive advantage and meet customer needs. It's biggest advantage being the accessibility to customers, suppliers and buyers all over the world by the medium of Internet and various networks. It has also resulted in cost reduction in areas like marketing, processing and storage of information. It has proven to be increase efficiency of the business. E-commerce works in collaboration with another crucial area for businesses 'Supply Chain Management'. 'Supply Chain' is an entire chain of facilities...
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...E-Business Kathleen Wood ACC/370 June 22, 2015 Mike Raponi E-Business The intent of this paper is to examine the advantages and disadvantages of E-Business. We will also look into one particular business and see what if anything E-Business has done for them. What is E-Business? E-Business or E- Commerce is quite simply using the Internet and information technology to do business. The main purpose in doing this is to increase sales and profitability for the company. There are both advantages to doing E-Business, although as this paper will show, far outweigh the disadvantages. The Internet began commercial usage in 1991 (Commerce-Land), at this point EDI (Electronic Data Interchange) and EFT (Electronic Funds Transfer) began. These technologies opened the door for businesses to handle their transactions electronically. Since the beginning, there are now thousands of companies that are doing the bulk of their business through the Internet. Advantages There are many pros to using E-Business, for both the consumer and the company. For the company, one of the advantages is that it is cheaper for them to set up a website then it would be for them to build and open a brick-and-mortar type business. Another plus for companies is the cost of advertising is better with E- Business. In advertising, more people can be reached at a lower cost by using the Internet than any other form of advertising. The ability to be able to reach more people is one of the best advantages...
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...Case E-Commerce and Consumer Behaviour Submitted By: Aziz Ud Din Ahmed Jafri Stu ID: 1002010261 E-Commerce and Consumer Behaviour Introduction Electronic commerce involves buying and selling of products or services using electronic systems such as the Internet and other computer networks. It is also known by the names of e-commerce or e-business. The volume of buying and selling done by virtue of electronic means has increased tremendously with increasing Internet usage. Modern e-commerce typically uses the World Wide Web at least at some point in the transaction's lifecycle, although it can encompass a wider range of technologies such as e-mail as well. The purpose of this case is to relate E-commerce with consumer behaviour and see how the elements of consumer behaviour link up with e-commerce how companies are using consumer behaviour to expand their online market. Also the paper discusses how e-commerce company’s strategies are related and dependent on consumer behaviour. Types of E-Commerce E-commerce can be divided in to three major categories: 1. B2B 2. B2C 3. C2C B2B e-commerce is business carried out over the internet between two businesses. For example businesses may sell to other businesses by means of their website. B2C e-commerce is selling of products and services over the internet to consumers. The difference between B2B and B2C is that B2B customers are other companies whereas B2C customers are individuals. The third category of e-commerce...
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...E-commerce of Vietnam Airlines Marketing online has a wider range than the common belief because it doesn’t only refer to email, websites, and other wireless media, but it also includes electronic customer relationship management system and management of digital customer data. One of the tools to promote the services and the product is online marketing that adopt electronic ticketing or e-ticketing. E-ticketing can document the sale process from the customer’s travel activities without using paper tickets or physical documents, especially in the commercial airlines industry. In the industry of passenger transportation in Vietnam, e-commerce has been used gradually in many different forms. The first e-commerce service applied in Vietnam air transportation was online booking and flight searching. Customers can search for information of seat classes, ticket prices, flight schedules and other details on the airline websites and booking seats online. Benefits of e-commerce service include the initiative in searching for time, cost saving and information and no complex contact problems when booking busy flights. Another e-commerce tool that was implemented for the most part by Vietnam airline was e-tickets in 2008. According to the regulations of International Air Transport Association (IATA), "airlines of IATA had to use e-tickets service to all of their flights by the end of 2008." Therefore, airlines in Vietnam substituted paper tickets by e-tickets. In order to correspond...
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...development of these areas. This study aims at identifying the problems that are caused by ICT in the application of electronic commerce and electronic business in rural Nigeria. The paper will point out these limitations and give solutions to each, thereby ensuring a smooth development process. The following limitations were found: System scalability and available customers, fraud and identity theft, delivery time and uncertainty, trust and customer satisfaction. Key words: Electronic commerce, Electronic business Methodology: The method used in this research is Internet research and personal observation. Solutions To The limitations Of E-commerce And E-business According to Wikipedia: “Electronic commerce consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. It is more than just buying and selling products online. It also includes the entire online process of developing, marketing, selling, delivering, servicing and paying for products and service”. Wikipedia also stated: “Electronic business may be defined as the application of information and communication technologies (ICT) in support of all the activities of a particular business” This type of business has many disadvantages that deprive people of its advantages especially those in the rural areas” E-commerce and E-business are very important ICT tools that can help businesses and organizations...
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...The History of E-commerce - HowStuffWorks money.howstuffworks.com/history-e-commerce.htm * * he History of E-commerce by Dave Roos The purchasing process of the man has changed , he used to visit the store and slelct the product that he wanted to buy. He was helped by the salws assistant or a news paper advertisement , but the thing has chmged a lot. Mosern cuistomer has tha ability to purches his ware without stepping out of hisss house. E –commerce meands thwe process of selling and buy of goods and services over internet, According to certain statictics mopre than 66% of the adul populatuin have –purchsed at least ond product by employing this technology. The data of the 2008 has shown that there was 17% of online sales whichwas responsible fro $204 billion and the popular products were clothing , cars and personal compiters. This isnjust the start of the phenomena and e commerce is growing. It is the perfect time to get an idea of the history of this concept How E-commerce Started It has a short history but it is a very interesting one. In order to facilitate the e commerce tthre s hould be good interrelated connection between the customer and the merchant. The development of the computer and the networks have offered a great help top the business The first transactions were helped by computers in 1960/ They have used asystem calles electronic Data Exchange to conduct the business. The computers of a particular comoanynwasa ble to share business...
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