...Roles of information system in Airline Business Air Asia’s business strategy is centered on cost leadership and targets specific markets which are price sensitive customers (including 1st time fliers) who needing the short haul flights. According to Porter’s generic strategies (1985), cost leadership is one of them. Air Asia has to offer the lowest possible fare amongst all airlines in LCC (Low Cost Carrier) industry whom compete on costs in order to win the competition in current markets as well as new markets. The central objective of Air Asia is to achieve bigger cost advantages than the rivals by continuously searching areas for cost reduction along its value chain. Support of Information System The operational environment of airline industry is complex due to the continuous daily operation, larger network in supply chain and some external uncontrollable variables such as government regulations and weather condition. These issues are giving big impacts on airlines’ performance. This show how important to implement advanced planning and scheduling as it will be able to determine the success of airlines. Air Asia has implemented APS (Advanced planning and scheduling) system which is triggered off by Air Asia current market condition that saturated market with high degree of rivalry among the existing competitors. APS system works as the brain supply chain activities (Ahmed, 2004) by gearing activities in relation with customers and suppliers requirements. It helps Air Asia...
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...of Demand and Supply in Airline Fares Econ101 D002 Sum12 Effects of Demand and Supply in Airline Fares This is a topic that affects everyone that travels via airlines as we strive to locate good deals when it comes to airline prices and ticketing. Airline travel is largely price elastic, which implies that an increase in the cost of air travel decreases demand. People travel for various reasons, during the holidays, Easter, Christmas, New Year, etc. They also travel for other business reasons, which include company trips, meetings, company study, and even jobs. Family visit is another valid reason amongst others in which people travel from one point to the other. In order to fully maximize the potential of benefitting from air travel, ticket price must be considered as one of the major factors affecting airline travel. The Law of demand states that, for virtually all goods and services, a higher price leads to a reduction in quantity demanded, a lower price leads to an increase in quantity demanded.(Rittenberg & Tregarthen ,2012) The airline ticketing systems conforms to this law, as an increase in demand contributed to the higher price of airline tickets during peaks periods. Other factors also contribute to the high airline prices as considered from the business perspective. It would not be so surprising to find out two different passengers each paid different ticket fees to secure the same type of economy seat in an airline. Factors such as income...
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...Project on AIRLINE RESERVATION SYSTEM [pic] ACKNOWLEDGEMENT I would like to take this opportunity to express my gratitude towards all the people who have in various ways, helped in the successful completion of my project. I must convey my gratitude to Ms. …………… for giving me the constant source of inspiration and help in preparing the project, personally correcting my work and providing encouragement throughout the project. I also thank all my faculty members for steering me through the tough as well as easy phases of the project in a result oriented manner with concern attention. [pic] CERTIFICATE This is to certify that this is a bona fide record to the project work done satisfactorily at JIMS by …….. .of... Vth Semester. This report or the similar report on this topic has not been submitted for any other examination and does not form part of any other course undergone by the candidate. Signature of Project Guide Name: Sunita Bawari CONTENTS PROBLEM DEFINATION [pic] 2. FEASIBILITY STUDY o ECONOMIC FEASIBIITY o TECHNICAL FEASIBILITY o OPERATIONAL FEASIBILITY. 3. SYSTEM ANALYSIS 4. BLOCK DIAGRAM 5. DATA COLLECTION 6. SYSTEM DESIGN o E-R DIAGRAM o DATA FLOW DIAGRAM o INPUT SCREEN ...
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...Case Study 1: QuickFlix 1. Will the video store die out, or will there still be a place for it in the world of Quickflix? Quickflix's long-term plan is to wean all its customers off discs. Quickflix bought Bigpond Movies' disc-only customers when Telstra abandoned its disc delivery service, so Quickflix will be keen to convert these Bigpond refugees to streaming customers as soon as possible. Quickflix will struggle to wean customers off DVD completely until the NBN reaches critical mass and makes streaming practical for everyone. Even then customers are unlikely to abandon discs until the streaming service offers the same range of movies as the disc service. Of course there's also the fact that the quality of streaming services falls short of discs. With Quickflix you can enjoy home delivered DVD and Blu-ray rentals and instant streaming of movies and hit TV shows to your internet-connected devices. No need to be stuck with long term agreements, set top boxes and hidden costs. 2. Will the video streaming part of Netflix eventually put the DVD part out of business? There’s a reason Netflix has held on to its DVD business for so long: It’s incredibly profitable. Forty-seven cents of every dollar Netflix customers spend on DVD subscription plans are pure profits. The contributing margin of streaming is far lower, largely due to the high costs of content licensing. That’s why Netflix has long used the money it has made from DVDs to build out its streaming...
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...Indicate Previous Grader: ------------------------------------------------- ------------------------------------------------- ------------------------------------------------- Submit to: ------------------------------------------------- Western Governors University ------------------------------------------------- Attn.: Assessment Delivery Department ------------------------------------------------- 4001 South 700 East, Suite 700 ------------------------------------------------- Salt Lake City, Utah 84107-2533 ------------------------------------------------- ------------------------------------------------- wgusubmittals@wgu.edu Capstone Project Cover Sheet Capstone Project Title: Efficient Passenger Services System Using Auto-Sync Database Updates Student Name: Degree Program: Mentor Name: Signature Block Student’s Signature Mentor’s Signature Table of Contents Table of Contents 3 List of Tables 5 List of Figures 5 Capstone Report Summary (Introduction) 6 Problem Statement 6...
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...asia------------------------------------------------- the AirAsia Company strategic management: “ How AirAsia can be a leader in the lowest cost carrier in the airplane industry” August 31, 2009catatanraufmenduniaLeave a commentGo to comments 1.0 Introduction “Without a strategy the organization is like a ship without rudder, going around in circles”. (Joel Ross and Michael Kami) Nowadays, the competition among airplane industries is very tough. According to Daniel Chan (2000), with just about two years to go to the turn millennium, air wars over Asia are hotting up, with some of the world’s biggest airlines engaged in intense over Asian skies[1]. Each Of Airplanes Company in the world trying to conduct some strategies to compete with another competitor in their industry. A lot of airplane companies come out with different strategies to make their company better than their competitors. To compete with their competitor in the business environment, a company needs to make a strategy to achieve their long terms objective and can be successful for doing their business. Moreover, to be successful in their long terms objective and their business, company need to identify their strategic management, because with good strategic management company can be achieving their vision and mission to achieve the successfulness in their business. Regarding this issues, the strategic management becomes important due to the following reason such as globalization to survival their business, and...
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...4 MAGIC CARPET AIRLINES: CLIMATE OF THE AIRLINE INDUSTRY Appendix A Prior to the Deregulation Act of 1978, the airline industry was federally regulated in regards to the routes airlines flew and the fares they charged. Typically, when carriers negotiated labor contracts they gave a specific percentage increase in wages and then petitioned the government for a similar percentage increase in their fares. With full deregulation, airlines were free to fly any routes, pay any wages, and to charge any fares they wished. Deregulation resulted in the formation of many new airlines. These new carriers were usually non-union and had substantially lower labor costs; thus, they charged lower fares. Competition for passengers forced the older carriers to lower their fares and to reduce service to smaller cities with unprofitable routes. To cope with deregulation, companies made other changes. Airlines realigned their route systems. They developed "hub and spoke" systems whereby passengers were funneled into a hub city by a small regional carrier utilizing small aircraft (as represented by a spoke on a wheel). Travelers connecting at a hub city from a small airline then transferred to the major. To encourage these transfers, major airlines began contracting with smaller regional airlines to provide this spoke system for their hub cities. This arrangement gave new opportunities to regional carriers. However, to obtain such arrangements, regional airlines had to also cut...
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...Managerial Economics Term Paper DEMAND IN THE DOMESTIC AIRLINE INDUSTRY OF INDIA Submitted by: Akshata Shirodkar ePGP-02-002 This term paper explores the rational economics behind the demand and its affect on dynamic pricing in the domestic airline industry in India, where both of these vary often with time and units available. Based on the learning gained during microeconomics course, this paper analyses the current pricing strategies and norms practiced by the airline industry. Managerial Economics Term Paper Demand in the Domestic Airline Industry of India CONTENTS 1. INDUSTRY OVERVIEW ............................................................................................................................................... 3 1.1 MARKET SHARE ................................................................................................................................... 3 1.2 INDUSTRY GROWTH ............................................................................................................................ 4 1.3 CAPACITY VS DEMAND ........................................................................................................................ 5 2. AIRLINE INDUSTRY CUSTOMERS ............................................................................................................................... 5 2.1 CUSTOMER SEGMENTS ..............................................................................................................
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...Table of content Content | Pages | 1.0 Introduction | | 2.0 Content 2.1 Tangible 2.2 Service reliability 2.3 Responsiveness 2.4 Assurance 2.5 Empathy | | 3.0 Conclusion | | 4.0 Reference | | 1.0 Introduction There are many definition of the quality. One of the definitions of quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs of the customers or the buyers. In simpler words, one can say that a product or service has good quality when it complies with the requirements specified by the client. Different people have different perspective and way to evaluate about the quality of the product. Besides product quality there is also service quality Service quality also has different definition and also more difficult to define then product quality. It is because, services have more diverse quality attribute then product and customer involvement is also high. To define service quality, it all started from customers, as quality is all that it implies for consumer and their perception about the service quality provided. In fact, service quality is achieved if customer expectations are satisfied, or exceeded. Service quality is undoubtedly a significant element of service product design process, as it influences the volume of demand for a given service product...
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...objective and all activities must be carried out to achieve these objectives. Quality goods should be focused towards customers and people associated with it. Obsession with quality requires all employees to always be focused on bringing the organization to higher level. The scientific approach relates to the structure of the work and being able to make decisions and solve problems that relate to the organization. Freedom through control ensures that employees use their full potential to solve issues. Teamwork can improve processes or products and create competitive advantages within the organization. Long-term commitment to the total quality management system is important as it explores a new way of doing business to be successful. Continual process improvement, education, and training are essential to improve systems...
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...Achievement in Turkish Airline Companies Dilek Erdogan (Corresponding author) Department of Aviation Management, Faculty of Aeronautics and Astronautics Anadolu University, Eskisehir, Turkey Tel: 90-222-321-3550 / 6984 E-mail: dilekc@anadolu.edu.tr Ergun Kaya Department of Management, Faculty of Business Administration Anadolu University, Eskisehir, Turkey Tel: 90-222-335-05-80/ 2544 Received: Sep. 16, 2014 doi:10.5296/jmr.v6i4.6355 E-mail: ergunk@anadolu.edu.tr Accepted: Oct. 13, 2014 Published: October 13, 2014 URL: http://dx.doi.org/10.5296/jmr.v6i4.6355 Abstract The aim of this study is to analyze performance indicators used by airline companies within the framework of a performance and strategic management tool, namely, ’balanced scorecard (BSC)’, and to assess its applicability in the airline business. Designed as a multiple case study by collecting data from primary and secondary sources, the participants of this study are scheduled airline businesses operating in Turkey. The airline companies have been found to use similar performance indicators within the financial, customer-based, internal business process, and learning/growth perspectives of BSC. Airline companies are recommended to use BSC because it allows them to transform their strategies into measurable performance indicators and to assess their performance multi-dimensionally. Keywords: Strategic Management, Performance Management, Balanced Scorecard, Airline Industry, Performance...
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...Ministry of Civil Aviation announced that Air India Limited (AI), India's national flag carrier and Indian Airlines Limited (IA), the government owned domestic airline, would merge with effect from July 15, 2007.1 The new airline formed by the merger was to be called 'Air India,' and would operate in both the domestic and international sectors. The AI-IA merger was expected to create one of the biggest airlines in the world in terms of the fleet size. According to information posted on IA's website, the increasingly intense competition faced by AI and IA from private and global airline companies, was the main reason for the merger of the two airlines. . However, the proposed merger was not without its share of critics. Initially there was opposition from the employees of the two airlines as they feared that the merger would result in job cuts. The Aviation Minister, Praful Patel, had allayed their fears and assured the employees unions of the two airlines that employment conditions, wages, seniority and career progression, would largely remain unchanged. He also said that a grievance redressal mechanism would be set up to protect employee interests. The government also indicated that there would be no layoffs. Post merger, the airlines met with many problems. The Indian Commercial Pilots Association (ICPA), which represents pilots of the erstwhile Indian Airlines,...
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...Board Briefing on Security Table of Contents Board Briefing on Security 1 Introduction 3 Terrorism in Commercial Organizations 3 Terrorism in Airlines 4 Current Threats to Aviation 5 Insider Threats 5 Automation Adds Efficiency 6 Improving Total Operations 6 Increased Threats from Advanced Explosives 6 Threat against Airline Services and Airports 7 Necessary Steps to Improve Aviation Security 7 References 9 Introduction Terrorism is the systematic use of terror. It does not have a legal binding or definition in criminal law. Commonly, it is referred to creation of fear through violence (Townshend, 2002). Terrorism is usually defined and assumed as a group phenomenon (Hofmann, 2012). Terrorism has spread across the globe with its many forms and indicators. The emotional and diplomatic use of the word terrorism has resulted in a difficulty to provide an appropriate definition of terroorism (Raman, 2008). Researches have figured out more than hundred definitions of the word. The notion of terrorism is arguable due to two main reasons. Firstly, it is often used by government and other ruling bodies to delegitimize political or other rivals, secondly, to possibly legitimize the use of equipped force against enemies. A steadfast and unique characteristic of terrorism is the undifferentiating use of strength counter to noncombatants for the aim of attainment of publicity for a group, root, or individual. The representation of terrorism can influence human...
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...of the following of analyzing the hazard? a. Situational factor b. Operational factor c. Laser/bright factor d. Pilot/aircraft factor 4. Which of the following-is not the aviation standard? a. ARINC 429 b. ARIN 424 c. ARINC 653 d. ARINC 444. 5. The total weight of the passengers,: their luggage, and cargo is known as: a. Payload b. Ramp weight c. Brake release weight d. Landing weight 6. Which of the following are not the primary areas of concern? a. Eye damage b. Temporary flash blindness c. Glare & disruption d. none of these 7. STOL stands for_______ 1 IIBM Institute of Business Management Examination Paper of Aviation Management 8. A landing by an aircraft made under factor outside the pilot‟s control such as the failure of engine, system component or weather, is known as__________ a. Hard landing b. Forced landing c. Water landing d. Belly landing 9. De-crab is the technique of __________ a. Crosswind landing b. Belly landing c. Deadstick landing d. Emergency landing 10. RATO stands for___________ Part Two: 1. Discus the areas of concern in „Aviation‟. 2. Describe classifications of „Indian Aviation Sector‟ 3. Define sources from which aircraft noise originates. 4. Write short note on “Global Air Traffic Management”. END OF SECTION A Section B: Caselets (40 Marks)...
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...Management Information System Case Study Report Name : Angela Tanasha Class : BA XIV-52 Student ID : 13.53.01.0017 Table Of Content 1. Introduction 1 1.1 Objective of the report 3 1.2 Scope of the report 3 1.3 The Importance of Computerized MIS on Budget Airline 3 2. Body 4 2.1 PEST (International, Demographical) Analysis 4 2.2 SWOT Analysis 11 2.3 Porter’s Value Chain 13 2.4 Competitive Analysis / Porter’s 5 Forces 14 2.5 Online Reservation System 18 3.0 Recommendation 20 4.0 Conclusion 21 Reference 22 1. Introduction An organized approach to the study of the information needs of an organization's management at every level in making operational, tactical, and strategic decisions. Its objective is to design and implement procedures, processes, and routines that provide suitably detailed reports in an accurate, consistent, and timely manner. In a management information system, modern, computerized systems continuously gather relevant data, both from inside and outside an organization. This data is then processed, integrated, and stored in a centralized database (or data warehouse) where it is constantly updated and made available to all who have the authority to access it, in a form that suits their purpose. The main purpose of the MIS is to give managers feedback about their own performance; top management can monitor the company as a whole. Information displayed by the MIS typically shows "actual" data over against "planned" results...
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