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All Lenses Leading Organisation

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Submitted By mekaal
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Session 1: Overview of the Three Lenses
Idea: use three different perspectives (“lenses”) to look at the organization

Reading – introduction to organizational analysis (the three lenses)
Personal Schemas * Essentially, a schema is knowledge system through which a person interacts with the world (a cognitive structure that represents organized knowledge about a given concept/type of stimulus. A schema contains both the attributes of the concept and the relationship among the attributes) * Schemas are helpful because they allow people to function in cognitively efficient ways (for example, you establish certain patterns of action so that you don’t have to think about your actions every time) * In organizations: individuals are surrounded by complex & noisy information people engage in cognitive processing such as structuring or finding recurring patterns (for example, completing routine tasks without much conscious awareness) * Schemas can be helpful but it is important to be aware of assumptions and to seek additional information about organizational life, since there are multiple issue with schemas: * Schemas can become outdated: schemas need updating, since they are derived from experiences which need to evolve in the future (example: sticking to schema of men in professional roles is now outdated as more women have entered the workforce) * Schemas also shape organizational life, so they can prevent change if they don’t adapt (example: making it harder for women to enter professional roles because schema is defined by males) * Schemas resist change: this is especially critical in times of organizational change, since people can be reluctant to give up their comfortable old approaches new systems require new schemas and coming up with new schemas is a lot of work. * Schemas can become universal rules: if

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