...Analyzing Messages Randy Koval COMM/470 April 19, 2016 Rosalind Raby Analyzing Messages When analyzing messages, the Basic Communications Model is the starting point for analyzing the communications process in terms of the intent of the sender, the needs of the receiver, and the elements of the communications environment. This paper will analyze three business related messages that one has sent or received and analyze these messages using the communication process. This analysis will include the descriptions of the purpose, sender, receiver, message, environment, technology, noise and feedback. While analyzing the messages, one will determine whether the explanations of the messages were appropriate as well as explain how the content, media and technology of the feedback are appropriate for the purpose of the audience. Message 1 (Face-to-Face) The first business related message is face to face between me and my immediate supervisor. My supervisor and I had a meeting in her office to discuss scheduling for upcoming projects which is the purpose of the message. My supervisor (sender) asked me how I (receiver) want to schedule staff accordingly in order to efficiently be able to manage the projects over the weekend. I responded with my ideas as to go about scheduling in order to efficiently staff for the projects. My supervisor then agreed with my proposal and I went on to schedule the staff after coming to our conclusions. Given the environment and purpose, the explanation...
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...Running Head: ANALYZING MESSAGES Analyzing Messages Jonell Benson COMM/470 September 27, 2010 Susan Corliss Analyzing Messages The ability to compose, send and receive a message requires awareness and communication by both the sender and receiver. The sender should be aware of the tone of the message that is being composed and rather or not the point of the message is made. The receiver should be open to feedback both positive and negative, and be able to determine the difference between the two. Communication is critical when sending and receiving messages. How a message is created and received determines how others view it. Framing is the essence of targeting a communication to a specific audience (Raffoni, 2009, p. 3). Messages are informative and persuasive. A message is a form of communication between the receiver and sender that articulates the sender’s thoughts and opinions. Messages explain information and are generally used to inform, persuade or seek action from the receiver. Once a message is received the receiver should be able to fully comprehend the message and determine the intent of the message. Persuasion messages are sent with the intent to alter the receiver’s thoughts, and opinions. Action Messages encourage the receiver to perform specifically. This essay will further describe three messages and the response to one message as it relates to communication feedback. Business Related Message #1 Gwen, the new Director of Nursing of a Home Health...
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...Analyzing Messages Paper Introduction Communication is a process involving the encoding and decoding of messages being sent and received by a source and receiver, respectively. Messages are sent through various channels, such as face-to-face interaction, electronic mail, teleconference, or telephone. Depending upon the channel used to communicate a message, it may allow for the communication to be transactional or unilateral. All of this occurs within a certain context, and it may also include noise factors, such as cultural differences or physical distractions, that may disrupt the effectiveness of the message being communicated. The more knowledgeable one is of the multiple factors involved in the communication process, the better the chances of effective and efficient communication. In Organizational Behavior, John Schermerhorn et al believes that "it is useful to think of communication as a process of sending and receiving messages with attached meanings" (190). At the Defense Energy Supply Center where I work, tremendous amounts of messages are sent and received daily, and depending on its availability, certain channels will be utilized. Due to the high volume of different messages, there is always the chance that some messages will be successful while others are not. An example of an unsuccessful message, where the source of the message was unable to effectively...
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...Analyzing Messages COMM/470 June 11, 2012 Jose Lepervanche Analyzing Messages With the modernization of communication, there are different dialogues in which people can compose messages. These dialogues have certain components that show the importance of the message and try to communicate that importance in an effective way. The wording, sending, and receiving of a message affects the comprehension, and the direct response to the message. This analysis will examine three messages and provide information on the context of the sender’s information. Then evaluate the affect content, media, and technology has on feedback. Analyzing Three Messages The first message (Appendix A) is from the United States Department of Education. The purpose of this message is to inform the recipient to reapply for financial aid. The technology and environment in which this message takes place is via e-mail, which is an appropriate manner. The purpose of e-mail gives the recipient the most efficient way to complete the reapplication process. The message provides a link allowing easy access the government website and gives directions needed to complete the process. There was no noise related to the message it was direct with specific instructions. The message requested no feedback through email, but it did give directions to frequently asked question, if questions occur. The second message (Appendix B) is from Iliff School of Theology. This message was a reply from a request for information...
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...Analyzing Messages COMM/470 Dwight Fryer University of Phoenix August 10, 2015 Dawn McDowell Analyzing Messages The skills of being able to write, receive, and send a message requires communication as well as awareness by the sender and receiver. The sender should always be aware of the tone of the message they are writing and if the point of the message is made clear. The receiver should be open to feedback, which is either negative or positive; they should also be able to distinguish the difference between them. When sending and receiving messages, communication is very important. How a message are created and received will determine how others will perceive it when they are reading. Raffoni (2009), "Framing is the essence of targeting a communication to a specific audience" (p. 2). A message is a type of communication between that expresses the sender's thoughts and opinions and occurs between a sender and receiver. After a message has been received and read the receiver should be able to understand what the message is telling or asking of them. Messages are created with the purpose of being persuasive as well as informational. Messages are used to explain information. They can also be used to persuade, inform, and or seek action from the receiver. Messages that are sent with the intention of altering the receiver's thoughts and opinions are persuasive. Whereas action Messages encourage the receiver to perform specifically. I will analyze three messages...
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...Analyzing Messages COMM/470 November 30, 2015 John Osborne Analyzing Messages The communication process for sending and receiving messages is simple, yet intricate. In separating and deciphering the various components of communication between different parties, this process aids in the betterment of the effectiveness and understanding of the various messages that are exchanged between these parties. What Are the Components of the Communication Process? There are six main components outlined in the process of communication. These six components are: the sender (or encoder), the receiver (or the decoder), the message, the channel (or medium), the feedback and the environment. The sender is the one that determines the entire extent of open communication. The sender is the initiator of the communication. It is the sender’s job to communicate the content of message being sent. The receiver’s purpose is to interpret the message that was sent via the sender. This can sometimes lead to misunderstandings due to that fact that there are various factors (such as life experience, cultural background and values and beliefs) which may impact the receiver’s interpretation of the sender’s message. Feedback is a vital component of the communication process to prevent misunderstandings due to misinterpretation. The message is composed of ideas that are expressed between different parties. It is the content of the information that is being transmitted. Messages take one or...
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...Analyzing Messages University of Phoenix Chris Blauvelt Message Analysis For this message analysis I chose to use correspondences sent between my UoPX Advisor’s and myself. The first message chosen was related to the financial status of my university account, followed by two messages concerning academic affairs information. Any of the messages I have received that were school related were always presented professionally, were written direct, getting to the point of the correspondence. Also enclosed in these messages, along with other useful information, is the contact information for the contacting advisor, along with appropriate times of contact, giving the recipient even more resources if further help is needed. All of the messages were sent via the official phoenix.edu mail server, and received at my registered university e-mail address. Again all of these messages were sent by members of the University of Phoenix advisory staff, furthering the professionalism of the e-mails. The environment used in these correspondences, was online, via e-mail technology. Since the introduction of e-mail over the internet, this technology has grown to become one of the standard forms of correspondences, rather than the more traditional methods such as mail couriers, and delivery services. Over the last decade e-mail technology has become one of the major sources for correspondence between individuals in both the work environment and in many homes around the world. Every day more...
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...Analyzing Messages Using the “Basic Communications Model” provided by University of Phoenix, students can analyze personal or professional communications they receive. “Every communication, whether it is real-time, such as with a face-to-face meeting or a telephone conversation, or asynchronous, as with email or fax” involves the same basic components (University of Phoenix). This paper will show how this model applies three such messages, received via email in two different virtual environments. One from an email account used for both personal and professional emails, and the other being a company sponsored website that employees are required to access at Murray County Emergency Medical Services (MCEMS). “Ninth Brain” Communications MCEMS requires employees routinely to visit a website, called Ninth Brain, to access company messages and individual emails. Each employee has his or her own personal code to access information. However, some messages are posted so that every employee can read them and gain a better understanding of company announcements, such as employee scheduling. A section, also available, has a discussion forum, where employees and management can publically post “conversations” for the benefit of every employee. Emails can be sent to a single person or multiple people. Recently, a message went out to every Field Training Officer (FTO) advising them on a mandatory meeting that they needed to attend. The purpose of the message was to inform all...
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...Analyzing Messages COM/470 Communicating in the Virtual Workplace April 30, 2010 Recently, I receive an email from one of managers for one of my small businesses about insuring our vehicles. The sender of the email forwarded me information about the company Allstate rates to insure the vehicles. I preferred that we stay with Geico, however the sender disagreed with my choice. We collaborated through the several emails; however we did not achieve much until I sent an email on discussing Geico’s background. I explained that Geico has a total rewards program that aligns with the basic total rewards program that is pay and benefit package, work-life balance, performance and acknowledgment, plus growth career opportunities. This set up was designed and implemented to mirror how the government was operating and that I was intrigued by how the company operated. The way Geico was structured it developed and promoted internally. They used this technique at Geico to develop well knowledgeable employees as well as maintaining a low employee turnover ratio. These principles help develop the company that people see today. With this approach, I was inspired to do business with Geico. Further, I communicated to the sender that when reviewing Geico's rates and comparing it to its competitors. Geico rates were competitive to its competition like State Farm and All State. I further communicated to the sender; the company’s sales team must therefore have knowledge and understand...
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...Analyzing Messages Jeffrey Richardson COMM/470 November 22nd, 2011 Mr. Michael Zervos Analyzing Messages In today’s technological based world, communicating is a very important part of our daily lives. Whether it is a phone call, text, email or even a voicemail, the ways people or companies communicate is what makes our country run on a daily basis. Effective communication, either virtual or natural, is an integral part of our daily lives. As an employee for a major satellite network (Dish Network) here in Jacksonville, I know good communication is a very important part of my professional life. As a Crew Leader for technicians, my communication skills allow me to provide good customer service at all times. As a Crew Leader for a company that provides thousands of customer’s entertainment every minute of the day, I know that effective communicator also means effective an effective leader because an effective leader provides clear, accurate, and relevant information that employees can use to their benefits. But for a communication to be effective, according to our textbook, one must be aware of the various components of the communication process which are: sender, receiver, message, channel, feedback, environment and noise (Roebuck & McKenney, 2006). In this paper, I will concentrate on three messages that I received and responded at Dish Network. As a Crew Leader, I am receiving phone calls and voicemails on a daily basis. Since I am mainly in the field for over...
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...Analyzing messages In business today most of the communication that goes on is completed electronically. The use of technology in the form of e-mail, text, and video chat has changed how business is conducted. There are advantages and disadvantages to using virtual communication. Examples of the advantages of virtual communication are the increase in productivity, ability to work at home or in the field without going to the office, being able to connect anywhere at any time with staff or business clients and having access to the information in the office on smaller media, such as a cell phone or tablet. Some of the disadvantages are being available 24/7, loss of personal communication and interaction with other staff members and the possibility of misunderstanding or miscommunicating messages. According to Deborah Roebuck, when writing for business it is essential that the writer formulate the writing prior to sending it with the process entailing “determining your purpose, analyzing your audience, organizing your thoughts, establishing a logical order, constructing your draft and editing and polishing your writing using the 7 Cs” (Roebuck, 2006, p. 31). To communicate effectively in business it is important to create or follow a system such as Deborah’s to create readable and purposeful communication. In the health care field there is utilization of virtual communication however most of it pertains to patient care and necessary communication via e-mail. I...
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...Resource: University of Phoenix Material: Appendix A Select three business-related messages you have sent or received. Sources for the messages can include: (a) correspondence you have initiated or received with a company or business on a personal or business related topic; (b) samples letters from a reference source; or (c) correspondence you have sent or received within your organization or with an outside organization/ person on a business topic. Please submit paper to Assignments folder with a copy of a plagiarism report and your Certificate of Originality. Compose a 1,050- to 1,400-word paper that includes response, and rationale. The count does not include the messages inserted in the Appendix. Use headings and subheadings to organize paper Analyze these messages using the communication process ( UOP Material: Appendix A). The analysis should include the following: Descriptions of the purpose, sender, receiver, message, environment, technology, noise, and feedback Explanations of whether the message and technology were appropriate given the environment and purpose Respond to one of these messages and insert it as Appendix D in the Appendix Section. Use direct, effective writing techniques. Explain how the content, media, and technology of the feedback are appropriate for the purpose and audience of all the messages. Insert each of these messages as separate appendices (A, B, C and D) in an Appendix Section following the Reference section. ...
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...Analyzing Messages In this paper, there will be discussion based on three business-related messages that have been sent or received in my organization. We will start to analyze these messages using the communication process. The analysis derived from these messages will include the following: descriptions of the purpose, sender, receiver, message, environment, technology, noise, and feedback; Explanations of whether the message and technology were appropriate given the environment and purpose. We will then formulize a response to one of these messages using direct, effective writing skills. We will also explain how the technology, media, and content of the feedback are appropriate for purpose and audience. We will first look at what exactly is the basic communications model. This model is used as a deciphering the communications line referencing the sender, the receiver, and what exactly is constructed in the communications environment itself. The model is a comprised of a send and receive algorithm. The basic communications model can consist of communications based off of email, face to face, telephone, etc. The first business related message we will evaluate is email. This message was a sent to me with the subject title ISA installation process. In the email, the following information was stated: IT1, We are currently working on a base that is fueled with a ONE NET Niprnet and Siprnet network. The Niprnet and Siprnet network is a basic Unclassified and Classified networks...
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...Persuasive Messages COMM/470 Persuasive Messages The growth of e-commerce (EC) has changed the way we communicate and the way the world works. Online retailing – e-tailing – is one such EC derivative that has seen tremendous growth as increasing numbers of consumers migrate to the internet to do their shopping. E-tailing presents unique challenges and opportunities for sellers as they vie for consumer dollars in an increasingly competitive marketplace. Among these challenges is the need to effectively and persuasively communicate with consumers to induce desired behavior. Here, we examine three communication behaviors inherent in e-tailing, explain how each enables e-commerce, and analyze each using the communications process. Finally, we will develop a sample persuasive message. E-tailing Behaviors It is critical for any business – e-tailer or otherwise – to attract new customers, induce the purchase, and encourage repeat business. It is within this framework that we discuss the following e-tailing behaviors. E-tailers have a variety of strategies to attract prospective customers. Among them is internet advertising. Forms of internet advertising include featured link status on web search results pages, paying the search host, such as Google, for each click their link receives. Other forms include pop-up ads, banner ads, interstitials, and email marketing (Turban et al, 2008). In each case, the sender’s (e-tailer) purpose is to drive traffic...
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...Analyzing Messages: Co-Workers Communication Comm/470 6/14/2011 Abstract Analyzing Messages is the analyzation of business related messages and the overview of the communication process between the author and his co-workers through the means of “text messaging” a communicative technology using ones cellular phone to relate a message to another person or multiple people. Throughout the course of the analysis three business related messages will be reviewed. Following those three business related messages key topics of the communication process will be addressed such as purpose, sender, receiver, message, environment, technology, noise, and feedback. There will be an explanation whether the message and technology were appropriate given the environment and purpose and the author will opinionate if the content, media, and technology of the feedback were appropriate for the purpose and audience. Analyzing Messages: Co-Workers Communication Compass Housing Alliance is a non-profit organization which has been around in the heart of Seattle, Washington for nearly 100 years. Compass Housing Alliance is an organization that operates and provides several community resources geared for the homeless and poverty stricken throughout the city such as day services, emergency shelters, transitional housing, permanent housing, and family shelters at 19 locations around the Seattle Area. These type of operations require reliable employees with special humane characteristics and...
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