...Assignment Of OR Maximize profit in Incident Management operations of IT service Company Akhil Gupta 6/16/2012 Batch – PGCBM-21 SMS ID – 110402 Faculty Name - Dr Supriya Kumar De Study Center – Grand Mall, Gurgaon Contents Introduction 3 Problem Statement 3 Solution 4 Solution from Solver 4 Summary of attached excel 5 Sensitivity Report 5 Answer Report 6 Analysis and Answers 7 Introduction I am working in a project where we get 3 types of incidents and for each resolution we get some (dollar) amount. At high level, we have 3 teams Design, Build and Test . Analysis and assignment of incidents is done by client team so we don’t have any role to play there. Team size is also decided by clients based on number of incidents they assign to us. I am formulating that problem based on my project and will provide some analysis based on leanings in class. I have learnt a lot in OR classes and now in a position to suggest my findings to client team. Data shared below is not exactly same as that is confidential and cannot be shared having said that problem and scenario is exactly what I use in my day to day project work. Problem Statement There are three types of incidents say Type X incidents, Type Y incidents, Type Z Incidents. All 3 require Design, build and test efforts. It is mandatory to resolve minimum 10 incidents of each type on each working day. To resolve one incident of one type data is shown below - For type X - requires...
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...Unit 6 Advanced Spreadsheet Skills Assignment 6.1 This assignment covers the following grading criteria (P1, P2, P5, M1, and D1) The assessed tasks in this unit are based on the scenario below Scenario MNK is a local company who publish 10 different magazines/newspapers in a variety of languages specifically for the Bradford area. They have been approached by other cities interested in their work. MNK are therefore looking to expand their operation to at least one more large city. To achieve this they will need to apply for extra funding from their bank. To support the funding application, the company needs to analyse and review the sales data and costs for the last financial year, which is included in Appendix A. This will require the production of a working spreadsheet model which will enable the production of suitable reports and graphs of current and predicted sales and financial data. You have been approached by MNK to create this spreadsheet model. By using the MNK Sales Data provided, your spreadsheet will hopefully show that MNK is a well run business, capable of expansion. You need to carry out the tasks listed below. Successful completion of these tasks may enable you to achieve the following grading criteria: P1 - create a complex spreadsheet that is fit for purpose and check accuracy P2 - use formulae and functions to solve a complex problem P5 – use conversion facilities to export the contents of a spreadsheet to an alternative format ...
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...PY1101 – Writing in Psychology APA 6th Edition “HOW TO” GUIDE In Psychology, we use the formatting guidelines as set out in the Publication Manual of the American Psychological Association (APA), 6th Edition. This is a starter guide to the APA formatting guidelines. This guide is not all-inclusive, but will help get you started for your first assignment. Burton’s ‘An interactive approach to writing essays and research reports in Psychology’ is the best guide to help you with APA formatting and referencing. There are other resources online and in the library also. Setting up the Format You need to consider all aspects of the format of the document. The easiest thing to do is to adjust your ‘default’ settings in Microsoft Word to the following: • Font = Times New Roman, Size 12 • This is non-negotiable • Line Spacing = double – everywhere (including the References) • Page Numbers = upper right corner • Title page should have a page number • Margins = 2.54cm (top, bottom, left & right) Headings |Level of Heading |Format | |1 |Centred, Boldface, Upper and Lowercase Heading | |2 |Flush Left, Boldface, Upper and Lowercase Heading | |3 | Indented,...
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...The Effect Child Abuse has on Families Penelope Murray Concordia University Human Development Dr Adkins Professional working in a family agency who has been assigned a family which consist of husband, wife and three children. The family obtains guardianship of a 5 year’s old little boy who has been physically abused, and living in the home where drug and alcohol were present. As the professional I would introduce myself to the family, and ask the parents to briefly explain the reason for their visit. Explain to the guardians that the parents still have legal rights, and could ask for legal contact with the child. Inform them that guardianship could be ended by the court if parents become able to take care of the child. I would have the parents sign a consent stating I, (we), __________________________________________________________, agree to participate in the family assessment. I/We understand that the family assessment is designed to determine the resources, priorities and concerns of my/our family related to the enhancement of my/our child’s health and development. I/We understand that all information obtained during the family assessment will remain confidential and will only be shared with appropriate Family Agency staff for the purpose of referrals. The DSS worker would be the person to set up resources such as therapy for the child, money to take care of the child, Guardian at Litem who is the voice for the child. Children...
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...APA 6th edition REFERENCING GUIDE Library January 2014 Foreword This guide is designed to give a clear understanding of the accepted format for the acknowledgement of sources of information in accordance with the Publication Manual of the American Psychological Association (6th ed.). Please read through the guide carefully and follow the recommendations. Any comments or queries can be discussed with your lecturer or library staff. For further reading, copies of both the APA Publication Manual and the Concise Rules of APA Style are available from the Polytechnic West libraries. Further information is also available from the APA style website at http://apastyle.org This document is open to continuous improvement. We welcome your comments and contribution. Library Polytechnic West Updated January 2014 APA Referencing Guide 6th Ed 2014 UPDATE.docx 2 Contents What is a referencing system? ................................................................................................................. 4 The APA referencing system .................................................................................................................... 4 In-text citations............................................................................................................................................ 5 Layout of in-text citations ......................................................................................................................
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...APA STYLE GUIDE Based on Publication Manual of the American Psychological Association, 6th ed. (2009) Reference Citations in Text References Print Sources (paper) Articles, books, reports, government documents, corporate author, etc. Electronic Sources (online/web) articles, ebooks, reports, broadcast, data, blogs, wiki, podcasts, etc., More Help with APA APA Web Sites and Tutorials PDF version (5th Edition) Return to Library Home Page American Psychological Association or APA style is widely accepted in the Social Sciences. For more information consult the 6th edition of the Publication Manual of the American Psychological Association located on 2 North Reference and in Dictionary Stands on all floors: BF 76.7 P83 2010. Publication Manual sections are noted in square brackets [ ]. CITING REFERENCES IN TEXT [6.11-6.22] Throughout the body of your paper, briefly note the author and date of research that you mention. Enough information is needed to identify the correct source in the References list at the end of your paper. For more information and examples, see Table 6.1 in the 6th ed. Publication Manual. Author and Date Cited in Text (no parenthetical citation necessary) In a 1989 article, Gould explores some of Darwin's most effective metaphors. Author Not Cited in Text As metaphors for the workings of nature, Darwin used the tangled bank, the tree of life, and the face of nature (Gould, 1989). Author Cited in Text Gould (1989) attributes Darwin's success...
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...Running head: APA FORMAT EXAMPLE A maximum of 50 characters 1 How to Do that Annoying APA Format Stuff: A Brief Overview of the 6th Edition Scott W. Plunkett and I. M. N. Oyed California State University, Northridge Noh Wahnelse University of Invisible Students Authors’ names should appear in order of their contribution to the manuscript. Author Note Scott W. Plunkett, Department of Psychology, California State University Northridge. I. M. N. Oyed, Department of Stress and Anger Management, California State University Northridge. Noh Wahnelse, Department of Paranormal Experiences and Life Events, University of Invisible Students. Correspondence concerning this article should be addressed to Scott W. Plunkett, Department of Psychology, California State University Northridge, 18111 Nordhoff Street, Northridge, CA 91330-8255. E-mail: scott.plunkett@csun.edu APA FORMAT EXAMPLE Abstract 2 The abstract provides a brief, comprehensive summary of the paper. Abstracts should not exceed 120 words, unless otherwise stated. Be sure and highlight the major ideas of the paper. For example, this paper is designed to enlighten people how to use APA formatting through a somewhat silly example. Important considerations such as formatting, headings, citations within the text, and references are addressed (not undressed). Keywords: APA, citing, formatting, 6th edition, referencing APA FORMAT EXAMPLE How to Do that Annoying APA Format Stuff: A Brief Overview of the 6th Edition...
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...[pic] [pic]APA style From Wikipedia, the free encyclopedia Jump to: navigation, search |[pic] |This article may require cleanup to meet Wikipedia's quality standards. Please improve this article if you can. The talk page may | | |contain suggestions. (November 2010) | | | |Style guides | |ACS Style Guide | |AMA Manual of Style | |The Associated Press Stylebook | |The Chicago Manual of Style | |Turabian | |The Elements of Style | |The Elements of Typographic Style | |ISO 690 | |MHRA Style Guide | |MLA Handbook | |MLA Style Manual | |The New York Times Manual | |The Oxford Guide to Style/New...
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...FIN 534 Research Assignment Keila Stinson Strayer University Dr. Scott Shaw June 29, 2015 Financial managers at many levels have to make important investment decisions continuously. When making investment decisions the primary goal of the financial manager is to maximize the wealth of the firm’s shareholders. It is critical that effective investment decisions are made. If a financial manager makes the wrong investment decision an important opportunity is lost forever and the firm will needlessly squander substantial resources. If the decision is effective the firm will reap major strategic and operational advantages. In order to make a successful investment decision, financial managers must understand that it is a process that involves risk management, strategy, and timing. Essentially, the investment must offer a competitive advantage, have long term economic prospects, and most importantly produce an increase in the firms bottom line. Nike is leading publicly traded company of which a financial managers decision to invest would be highly beneficial. Over the past 5 years, Nike has recorded a growth of 200% in its stock price. Leading the apparel industry, the sporting goods giant stands on competitive advantages that allow the sustainability of market leadership. Nike’s ability to innovate it’s products and effectively sell the concept to consumers has contributed to making the company a stromg world wide brand. Nike’s intense focus on customer satisfaction has...
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...Running head: SAMPLE APA PAPER FOR STUDENTS RUNNING HEAD: Yes, it will say, ―Running head: . . . .‖ Use an abbreviated form of the title (not exceeding 50 characters, which includes spaces). The abbreviated title is in capital letters. This will appear in the top left corner of every page —1 inch from the left margin and ½ inch from the top. 1 in. Margin. All written material is within 1in. margins around all sides of the page, on every page. Only the header is outside the 1 in. margin. PAGE NUMBERS: A page number will appear on every page in the top right corner of every page—1 inch from the right margin and ½ inch from the top. 1 All elements in the dotted boxes are not visible on your final paper. Sample APA Paper for Students Learning APA Style NOTE: Information that is required varies from class to class – consult your instructor for which details they require. 1 in. Margin. This information is centered (left to right), double spaced, and can start in the upper half of the page. Your Name The Name of the Course Your Instructor’s Name The Date 1 in. Margin. NOTE: This paper is printed doublesided to save paper. A proper APA paper should not be double-sided. 1 in. Margin. Running head: SAMPLE APA PAPER FOR STUDENTS Abstract Section title. 2 You may not have to include an abstract with your paper; if in doubt, ask your instructor. The abstract is a single paragraph in block format (without paragraph indentation) and should be between 150 and 250...
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...Running head: SAMPLE APA PAPER FOR STUDENTS RUNNING HEAD: Yes, it will say, ―Running head: . . . .‖ Use an abbreviated form of the title (not exceeding 50 characters, which includes spaces). The abbreviated title is in capital letters. This will appear in the top left corner of every page —1 inch from the left margin and ½ inch from the top. All elements in the dotted boxes are not visible on your final paper. 1 in. Margin. All written material is within 1in. margins around all sides of the page, on every page. Only the header is outside the 1 in. margin. 1 PAGE NUMBERS: A page number will appear on every page in the top right corner of every page—1 inch from the right margin and ½ inch from the top. Sample APA Paper for Students Learning APA Style NOTE: Information that is required varies from class to class – consult your instructor for which details they require. 1 in. Margin. This information is centered (left to right), double spaced, and can start in the upper half of the page. Your Name The Name of the Course 1 in. Margin. Your Instructor’s Name The Date NOTE: This paper is printed doublesided to save paper. A proper APA paper should not be double-sided. 1 in. Margin. Running head: SAMPLE APA PAPER FOR STUDENTS Abstract 2 Section title. You may not have to include an abstract with your paper; if in doubt, ask your instructor. The abstract is a single paragraph in block format (without paragraph...
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.....…4 Chapter 2: The Five-Chapter Approach to the Capstone................................................10 Chapter 3: Organizing the Presentation of Your Study/Project......................................17 Chapter 4: A Few Basics for Writing the Capstone.........................................................24 Reference.........….……………………………………………………………………....29 Appendices……………………………………………………………………………...30 CAPSTONE GUIDEBOOK Note, running head Chapter 1: Getting Started For this class you will be conducting a research study or completing a project which demonstrates the skills and knowledge you have obtained in your field. The 4 See Ch 3 for required format for headings. APA has a required format to follow. Do not accept Word formatting without reviewing even if it says it is APA. completed study/project will not only demonstrate depth of knowledge and the ability to apply that knowledge, but it may also allow opportunities to show prospective employers how your acquired skills might be utilized in the workplace. This is your opportunity to showcase your abilities. Therefore, you will want to give careful thought to your goals for the research you are conducting or...
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...APA Referencing THIS IS A QUICK GUIDE TO THE APA REFERENCING STYLE (6TH EDITION) The American Psychological Association reference style uses the Author-Date format. Refer to the Publication Manual of the American Psychological Association (6th ed.) for more information. Check the Library Catalogue for call number and location(s). When quoting directly or indirectly from a source, the source must be acknowledged in the text by author name and year of publication. If quoting directly, a location reference such as page number(s) or paragraph number is also required. IN-TEXT Direct quotation – use quotation marks around the quote and include page numbers Samovar and Porter (1997) point out that "language involves attaching meaning to symbols" (p.188). Alternatively, “Language involves attaching meaning to symbols" (Samovar & Porter, 1997, p.188). Indirect quotation/paraphrasing – no quotation marks Attaching meaning to symbols is considered to be the origin of written language (Samovar & Porter, 1997). N.B. Page numbers are optional when paraphrasing, although it is useful to include them (Publication Manual, p. 171). Citations from a secondary source As Hall (1977) asserts, “culture also defines boundaries of different groups” (as cited in Samovar & Porter, 1997, p. 14). At the end of your assignment, you are required to provide the full bibliographic information for each source. References must be listed in alphabetical order by author. EXAMPLES OF REFERENCES BY TYPE...
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...Information Technology Programme Hospitality Management Programme 5.106/7.106 BUSINESS ENVIRONMENT Assignment 1 – Semester 1, 2016 PORTER’S FIVE FORCES Due date: Wednesday 6 April 11:30 am Where: The Hard copy of your assignment must be handed personally by the group representative at Room AM29, Asquith Campus. The Soft copy of your assignment is to be uploaded as a word document attachment through the AIS ESS learning system from your student ais.ac.nz e-mail address. Likewise, forward also the same copy to cabilingd@gmail.com. Your soft copy must be sent as a word document and must also be identical to your hard copy. The name of the document should include your last name and student id number. Late assignments will be penalized 5% per working day for four days and will receive zero after four days. This assignment is worth 15% of the total marks _______________________________________________________________________ The aim of this assignment is to give students an opportunity to apply their knowledge about the Porter’s Five Forces, to a real life situation. Select an Auckland based IT or Hospitality Company (a real existing company) for your analysis. Discuss the application of Porter’s Five Forces and evaluate its usefulness in helping your chosen company understand how to compete...
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...This paper was prepared for Writing 121 taught by Shannon Fye. Pro’s and Con’s to putting a suicide net on the Golden Gate Bridge The Golden Gate Bridge opened in 1937 in San Francisco Bay and although this bridge is a huge landmark for the United States, it is also known to be the second most used spot for committing suicide. The unofficial tally of suicide deaths on the Golden Gate Bridge is more than 1,600. There has been an estimated amount of 46 jumpers in 2013, that is the most since it’s 1937 opening day. References Last Name, F. M. (Year). Article Title. Journal Title, Pages From - To. Last Name, F. M. (Year). Book Title. City Name: Publisher Name. Footnotes 1[Add footnotes, if any, on their own page following references. For APA formatting requirements, it’s easy to just type your own footnote references and notes. To format a footnote reference, select the number and then, on the Home tab, in the Styles gallery, click Footnote Reference. The body of a footnote, such as this example, uses the Normal text style. (Note: If you delete this sample footnote, don’t forget to delete its in-text reference as well. That’s at the end of the sample Heading 2 paragraph on the first page of body content in this template.)] Tables Table 1 [Table Title] Column Head | Column Head | Column Head | Column Head | Column Head | Row Head | 123 | 123 | 123 | 123 | Row Head | 456 | 456 | 456 | 456 | Row Head | 789 | 789 | 789 | 789 | Row Head | 123 | 123 | 123 | 123 | Row Head | 456...
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