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Apple Inc. Group Case

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Submitted By nrod
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Group Case
Group #8

The Information Technology Industry

MAN4720-011
GLOBAL STRATEGY AND POLICY
Fall 2014

CRITICAL CASE ISSUES:
(CI #1) INTERNAL ENVIRONMENT: Leadership
The change in leadership led to changes in the internal environment and marketing strategies.
(CI #2) ECONOMIC: Domestic Market
Apple (iOS capable) phones are losing market share to Android capable phones.
(CI #3) EXTERNAL ENVIRONMENT: Foreign Markets
The Apple Corporation is criticized for manufacture issues and the lack of ability to acquire market share from foreign competitors overseas.
(CI #4) SOCIAL ENVIRONMENT: Technological
The Apple Corporation constantly faces criticism for various technological and security issues.

I. CURRENT SITUATION
A. CURRENT PERFORMANCE
2013 was a rough year for the Apple Corporation, closing the fiscal year down 29.1%. Despite the record breaking release of the iPhone 5S and 5C and a total revenue of $170 Billion, up 9.55%, net income was only $37 Billion, down 11.25% from the previous year. The Apple Corporation’s market share in smartphones was only 12.9% and 18% in application downloads. The Apple Corporation controls only a relatively small section of the computer market, but its market share has grown with the decrease in sale of windows machines.
B. STRATEGIC POSTURE
1. Mission
a. As of 2013: “Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.”
b. Prior to 2013: “The company is committed to bringing the best personal computing, portable digital music and mobile communication experience to

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