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Application 2.1 Planned Change at the Sd County Regional Airport Authority

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October 30, 2012

Application 2-1 “ Planned Change at the San Diego County Regional Airport Authority”
This case offers you the opportunity to identify and understand how each step of planned change is manifested in the application. It also describes how the plan evolves and adjusts during the transition.
Question #1. Identify and describe the steps of the planned change process a) Recognize the need for change. The top management level recognized the need of a change. The San Diego County Regional Airport Authority (SDCRAA) was created by a California state law in October 2001. In this case, the change was motivated for the need to be seen differently in the marketplace. b) Develop the goals of the change. It was necessary to determine the importance of the change. Two broad but interdependent categories of initial activity emerged: developing the transition plan and dealing with the legal and regulatory issues. Both problems and improvement chances were evaluated and made. The group lead by Thella Bowens understood the importance of SDCRAA quickly becoming a standalone agency and recommended revising the existing strategic plan, to hire staff to research, discuss, and create a transition plan, and to conduct retreats with employees from multiple organization levels. c) Select a change agent. The change agent is the person who takes leadership responsibility to implement planned change. Thella Bowens was the senior director of the Aviation Division within the Port of San Diego International Airport that was responsible for operating the change. She was well positioned to lead this effort and she took the senior team from the old Aviation Division to an off-site workshop to discuss the creation and management of an effective transition process. Later, the Senior team member Angela Shafer-Payne, then director of Airport Business Administration,

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