...………………………………………………………..………………………………………………………2 Management information system: ………………………………………………………………………………………….…3 Corporate Profile: Southeast Bank Limited…………………………………………………………………………………5 3.1 3.2 3.3.0 Services provided by SEBL: ………………………………………………………………………………………….…5 SMS Push - Pull Service: …………………………………………………………………………………………………7 Card Services: …………………………………………………………………………………………………………..……7 3.3.1 3.3.2 3.3.3 3.3.4 3.4 3.5 3.6 3.7 3.8 3.9 ATM /Debit Card: ………………………………………………………………………………………………7 Virtual Card: ……………………………………………………………………………………………….……8 Platinum Card: ……………………………………………………………………………………………….…8 SEBL-Visa Credit Card: ………………………………………………………………………………………8 Money Transfer Services: ……………………………………………………………………………………….……10 SWIFT Services: ……………………………………………………………………………………………………………11 E-Statement Services: ………………………………………………………………………………………………….11 Electronic fund transfer: ………………………………………………………………………………………………11 Internet Banking services: ……………………………………………………………………………………………11 Remittance business Service: ………………………………………………………………………………………12 4.0 Information Technology of SEBL: …………………………………………………………………………………….………13 4.1 ICT Risk Management: …………………………………………………………………………………………………14 5.0 conclusions: ……………………………………………………………………………………..………………………………………16 Letter of Transmittal November 21th, 2012 Course teacher Department of Banking & Insurance Sub: Submission of report on “Application of Information System on Southeast Bank”. Dear Sir, With due respect we beg to draw your kind attention...
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...table. That rapid growth of the Banking service industry influenced a lot of people to involve their career in multiple sector of banking industry directly. So this is the perfect beginning t report the modern banking service in Bangladesh by South East Bank Limited where I have witnesses their performance growth in banking sector as an intern. Banking plays an important role in the economy of any country. In Bangladesh Muslim consist more than 80% of its population. These people possess strong faith on Allah and they want to lead their lives as per the construction given in the holy Quran and the way shown by the prophet Hazrat Mohammad (sm).But on Islamic banking system was developed here up to 1983.The traditional banking is fully based on interest it is commonly meant as commercial banks. But interest is absolutely prohibited by Islam. The main aim of traditional banking is to earn profit by borrowing and lending money in exchange of interest. As a result there is an unfair competition among the bankers and among the customers. The major objective of this report is to analysis Evaluate the Customer Service of The Southeast Bank Limited. General objectives of this reports are to Identify the statistical performance of Southeast Bank...
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...Hrm Practices in Dhaka Bank Limited In: Business and Management Hrm Practices in Dhaka Bank Limited TABLE OF CONTENTS Executive Summary Prefatory Origin of Bank Definition of Bank History of Banking in Bangladesh History of Private Banks in Bangladesh Current Structure of Banks in Bangladesh Introduction Origin of the Report Objectives Scope Rationale of the study Methodology Limitations Literature Review Organization Overview DBL Background Nature of Business Shariah Council of the bank Vision Mission Core Values Objective of EXIM Bank as a shariah basedIslamic Bank Strategic objectives of DBL Customer charter _____________________________________26 _____________________________________26 _____________________________________27 _____________________________________05 _____________________________________07 _____________________________________08 _____________________________________08 _____________________________________09 _____________________________________11 _____________________________________13 _____________________________________17 _____________________________________18 _____________________________________19 _____________________________________19 _____________________________________20 _____________________________________20 _____________________________________21 _____________________________________21 _____________________________________23 _____________________________________24 _____________________________________25 _____________________________________25...
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...http://www.assignmentpoint.com/business/finance/southeast-bank-limited-performance-evaluation.html Southeast Bank Limited Mission Southeast Bank mission is to continue our support for expansion of activities at home and abroad by adding new dimensions to our banking services which have been ongoing in an unabated manner. Alongside, we are also putting highest priority in ensuring transparency, account ability, improved clientele service, as well as our commitment to serve the society through which we want to get closer to the people of all strata. Winning an everlasting seat in the hearts of the people as a caring companion in uplifting the national economic standard through continuous up gradation and diversification of our clientele services in line with national and international requirements is the desired goal we want to reach. After doubling itself in size and soundness Southeast Bank Limited has been consolidating its position and preparing itself for the new millennium by upgrading technology, training its work force, restructuring organizationally and creating a new work culture. * High quality financial services with state of the art technology * Fast customer service * Sustainable growth strategy * Follow ethical standards in business * Steady return on shareholders’ equity * Innovative banking at a competitive price * Attract and retain quality human resource * Commitment to Corporate Social Responsibility Vision Ensuring highest standard of...
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...Foreign Remittance A Case Study on Southeast Bank Ltd, Chouhatta Branch, Sylhet An Internship Report On Foreign Remittance A case study on Southeast Bank Limited, Chouhatta Branch, Sylhet SUBM ITTED TO Department of Business Administration SUPERVISED BY Najia jahura Lecturer Department of Business Administration Leading University, Sylhet Submitted By Syed azazul Haque ID: 1101010263 Dept. of Business Administration Leading University DATE of Submission 28th March 2015 LETTER OF TRANSMITTAL Date: 28th March 2015 Najia Jahura Lecturer, Business Administrtion, Leading University Subject: Submission of Internship Report Dear Madam, I am here by submitting my Internship Report, which is a part of the BBA Program curriculum. It is great achievement to work under your active supervision. This report is based on Foreign Remittance Division of Southeast Bank Limited. I have got the opportunity to work in SOUTHEAST bank limited in foreign remittance department of Chouhatta branch for twelve weeks, under the supervision of Md. Mijanur Rahman, Principal Officer. This project gave me both academic and practical exposures. First of all I learned about the organizational culture of a prominent banking organization of the country. Secondly, the project gave me the opportunity to develop a network with the corporate...
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...direction, guidance and support helped me a lot in writing this report. It was a great pleasure for me to work in Southeast Bank Limited (Gulshan Branch) as an intern. I thank all the employees for being friendly and cooperative. I was taught lots of important things through-out my internship career because of their proper attention and co operation. My deepest appreciation and special thanks goesto Mr. A. K. M. NurulAlamDeputy Managing Director the Head ofGulshanBranch, Mr.Md. HamidulHaque the Manager Operation of Southeast Bank Ltd Gulshan Branch, for extending their support in compiling this report. At last I must mention the wonderful working environment and group commitment of this bank that has enabled me a lot deal to do and observe the banking activities during my internship period of three months. Finally I convey my sincere thanks to my friends who inspire in different ways to complete the report and the course as well. 2.Executive Summary As a student of Bachelor of Business Administration (BBA) everyone has to conduct a practical orientation in any organization for fulfilling the requirements of the 12 weeks Internship Program. The main purpose of the program is to expose the students to the real world situation.I was assigned to pursue internship on the “Total Banking Analysis”of Southeast Bank LtdGulshan Branch Dhaka. There are some differences between theories and practice. Due to complete the report, I worked at...
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...Topic “Foreign exchange operation Brack bank ” Submitted to Fatema Hussain Assistant Professor Department of “Finance & Banking” Submitted by K. M. Rajab Ali. Roll Number : 957 8150 Session:2009-2010 Chapter One Title of the Report Chapter Two Introduction Introduction [pic] As a part of my under Graduation program, I have completed my internship in a renowned financial institution named South East Bank Limited. This internship report on South East Bank Limited, Narayanganj Branch is prepared to fulfill the partial requirement of the internship program, a full credit subject of the BBA program of the University. Bank can be termed as iron cell of blood in a financial system of a country. In Bangladesh today financial sector is one of the most established areas in the macroeconomic sector. Banking is a pillar of economy that is guided by laws, rules, regulations and practices. The main objective of the banking industry is to collect deposits from the people and to invest that money in the form of loans and advances to businesses or other purposes. In our country Banking Company’s act 1991 remain operative to control and monitor the function of banks. Since the banking functions are commercial...
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...Human resource Management Practices of Southeast Bank Limited Executive Summary The banking system plays a critical role in underpinning economic development of any country. On that view Southeast Bank Limited, Agargaon Branch was opened on December 29, 2002. Now they are one of the leading banks in Bangladesh. Actually the bank gets a good position in the market for their diversified services. Employees are the most valuable assets in the origination. Human Resource Department is responsible for the people dimension of the organization. The basic objective of this study should be analyzing the Human Resource Activities in Southeast Bank Limited. All kinds of commercial banking services are provided by the Bank to the customers following the principals of Islamic Sari’ah, the provision of the Bank Act 1991 and Bangladesh Bank’s directives. Apart from the corporate culture, working environment, employee relationship and overall the mission and vision of the Bank demonstrates a highly conductive and praiseworthy. Of course, there traced few limitations and shortcomings. With the increasing flow of customers the Bank needs to increase the number of service provider in the particular branch to gain a best customer satisfaction. In brief I can say that the SEBL develops diversified Human Resource Activities and very short they have got good response from their customers. They actually have achieved tremendous success in the last few years. It has come forwarded with an ideology...
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...prepare a report depends on the assigned topic by his/her supervisor. I took the opportunity to complete my internship in a well known private bank, which is “Southeast Bank Limited.” This program helps me to enlarge my analytical skills and scholastic aptitudes. During my internship period I got the opportunity to work in credit and I have interested to prepare my internship report on the credit department and also my supervisor Mr. Md. ShahanShah Molla allow me to prepare the report on my interested topic. 1.2. Objective of the Report: The study has been undertaken with the following objectives: To analysis the pros and cons of the conventional ideas about credit operation of a Bank. To have better orientation on credit management activities specially credit policy and practices, credit appraisal, credit-processing steps, credit management, financing in various sector and recovery, loan classification method of SEBL. To identify and suggest scopes of improvement in credit management of SEBL. To get an overall idea about the performance of Southeast Bank Ltd. To fulfill the requirement of the internship program under BBA program 1.3. Scope of the Report: The study focus on the following areas of Southeast Bank Limited: Credit recovery system of the SEBL Credit appraisal procedure of the Southeast Bank Ltd. Credit evaluation principles of the SEBL Credit management of the SEBL Procedure for...
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...current globalize market place. It views differences in the strategic and coherent approach to the management of the under-covered bank and telecoms ’ most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business. Human resources management comprises several processes. Together, they are supposed to achieve the organization’s goal. These processes can be performed in an HR department, but some tasks can also be outsourced or performed by line-managers or other departments. The various HR activities which we focused on while doing this report have simply started from the range of Recruiting process, Training Process, Performance Appraisal, Transfer Process, Motivation Process, Employees Retention Programs and Respond to diversity. We surveyed two top telecom companies and one local private company altogether to prepare a high-quality research report. Our objective was to find out the strategic aspect of Human Resource Panning various HR issues that a bank and telecom company focuses for thriving in the market. The results of logistic regression indicate that the majority of the structure of HR approaches and proceedings of each of the organizations are studied. Table Of Contents: PART I 1. INTRODUCTION:…………………………………..6 1. Southeast Bank Ltd ..…………………6 2. Grameen Phone…………………………7 3. Banglalink………………………………8 2. ORGANIZATION...
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...Introduction: In order to achieve development of both the Bank and the individual members of staff who contribute to its success, the HR Strategy encompasses organizational development activities, which aim to improve the Bank’s capacity to achieve greater effectiveness, including improved quality of service. There are number of HR practices that could be tested in connection with employee performance. We have studied eleven HR practices and their relationship with organizational success which are personnel selection, performance appraisal, incentive compensation, job design, grievance procedures, information sharing, attitude assessment, labor-management participation, recruitment efforts, employee training and promotion criteria. These eleven HR practice in very important to achieve organizational success and these practices have positive relationship with organizational success. Methodology: The questionnaire was based on questionnaire for measuring impact of various HR practices on employee performance and as well as organizational success. The reason for selecting this questionnaire is that it was used to study the impact of same variables as in present study and was well tested on reliability and validity scales this questionnaire was also correction by our teacher. Questionnaire that was administered consisted of 16 questions and these questions are included Compensation Practices, Promotion Practices Performance Evaluation Practices and Perceived Employee Performance...
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...AN OVERVIEW OF SOUTHEAST BANK Southeast Bank Limited, a second generation private Bank, emerged in 1995 amid liberalization of global economies. Currently, its Authorized Capital is Tk.10, 000.00 million and its capital and reserve reached 9,927.16 million as of December 31, 2009. Its vision is to stand out as a premier banking institution in Bangladesh and contribute significantly to the national economy. The Bank, in the meantime, successfully completed 15th year of banking operations, recording significant growth in all the performance indicators. In 2009, the Bank earned an after tax profit of Tk.1870.19 million. The deposit of the bank grew by 41 percent to Tk.96, 669.05 million and advance by 29 percent to Tk.77, 497.57 million compared to those of 2008. During the last five years (2005-2009), the Bank achieved an average annual growth of 28 percent in deposit, 29 percent in advances, 52 percent in export and 29 percent in import and 110 percent in remittance. During the last five years, the export volume increased by three times to Tk.46,724.47 million and foreign remittance increased by seven times to Tk.23,800.00 million. Operational excellence, coupled with qualitative improvements continued to be of paramount importance to the Bank. At present, the Bank has 56 branches, 10 SME Centers and 1 Off-Shore Banking unit across the country. Plans have been drawn to raise another 10 branches and at least 10 more SME Centers in 2010. Bank’s journey towards greater operational...
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...CHAPTER-ONE INTRODUCTION 1.0 Background of the Study Islami Bank Bangladesh Limited (IBBL) is the first of its kind in the South East Asia which was established in 1983 with a view to provide banking services based on Islamic principles. The bank, which started its operation with only 3 branches in the first year of its inception, has now 254 branches in 28 years of operation. As a bank, Islami Bank Bangladesh Limited receives deposits from its customers from all over the country as well as from abroad on profit and loss sharing basis and deploys that fund to different investment clients to gain profit. The bank distributes an agreed portion of the profit earned to the customers and the shareholders. Islami Bank Bangladesh Limited also performs foreign exchange business. In this process, the bank endeavors to contribute to the betterment of the society. In the context of open market economy, the foreign exchange business is growing rapidly and playing a vital role in the economic growth of a country. About 40 % of total business of our country is rolling through foreign exchange transaction. Islami Bank Bangladesh Limited has significantly contributed in flow of international transactions. Among the private commercial bank of our country IBBL is being kept the first position in export, import, remittance flow and as well as earnings the operating profit. Why I have chosen this topic, because to focus the foreign exchange banking performance of IBBL & its activities...
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...Management & General Report on Janata Bank Limited Submitted to : Lecturer Habibullah Bahar College Submitted by : Arifin Ahmed Shuvo Honors 2nd Year Session : 2009-2010 Roll no : 9615167 Registration no : 1649908 Department of Management Habibullah Bahar College, Dhaka. Submission Date : 25th March, 2013 1.1 Introduction of the Study The primary purpose of this report is to get an idea about the operations of Janata Bank Limited, a second-generation bank of the country and make an industry analysis on the banking sector of Bangladesh. Banks are profit – earning concern. The ‘word “Bank” refers to the financial institution deals with money transaction. Banks collect deposits at the lowest possible cost and provide loans and advances at higher cost. The difference between two is the profit for the bank. Commercial banks are the primary contributors to the country. The revenue earning sources of banks are mainly loans and advances. The credit facility can be of two types: funded and non-funded. Funded credit can be expensive for the banks, as the bank has to pay interests. Non-funded credit includes Letter of Credit, which is the main source of income for the foreign exchange business. If a bank can increase its import and export transactions, its profit will obviously reach a higher level, as the costs are negligible. This report is an attempt to reflect the position of Janata Bank Limited in the banking industry procedures...
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...1.1 Introduction of the Study The primary purpose of this report is to get an idea about the operations of Janata Bank Limited, a second-generation bank of the country and make an industry analysis on the banking sector of Bangladesh. Banks are profit – earning concern. The ‘word “Bank” refers to the financial institution deals with money transaction. Banks collect deposits at the lowest possible cost and provide loans and advances at higher cost. The difference between two is the profit for the bank. Commercial banks are the primary contributors to the country. The revenue earning sources of banks are mainly loans and advances. The credit facility can be of two types: funded and non-funded. Funded credit can be expensive for the banks, as the bank has to pay interests. Non-funded credit includes Letter of Credit, which is the main source of income for the foreign exchange business. If a bank can increase its import and export transactions, its profit will obviously reach a higher level, as the costs are negligible. This report is an attempt to reflect the position of Janata Bank Limited in the banking industry procedures, policies and activities with emphasis on foreign exchange business. 1.2 Background of the Study | After completion of 130 credit hours of BBA program demands a report on practical experience. Internship program is a must criterion for Bachelor of Business Administration (BBA) students, designed to put them in a challenging environment of the relevant...
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