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Asking the Good Question

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Asking the “Good Question”

Abstract

Research seems to indicate that the degree to which an online facilitator is involved—or not involved—in online discussions is dependent on a number of variables (Dysthe, 346). This paper suggests a way in which the online facilitator can be involved, a way that nudges participants into deeper levels of cognitive understanding. The premise behind this paper is that dialogue generated by good questions, based on Bloom’s taxonomy of cognitive competencies, supports learning (Elder and Paul). In this case, the goal of the online facilitator is to help the participant move to both deeper and higher levels of cognitive understanding of the material by asking the “good question” that prompts both individual reflection and dialogue with the participant and among participants. This paper outlines a step-by-step approach to this end.
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Facilitators play an important role in the online learning environment. They put a personalized touch to the participants’ experience from the moment they greet them at course entry until the final congratulatory email. They support a safe place for learning by modeling appropriate online behavior in their postings. And, most importantly, they facilitate the online discussion forums by helping the participant explore the learning more deeply.
The discussion method has been a widely used learning technique in both face-to-face and virtual classrooms. Discussion, or dialogue, generates certain types of thinking, not unlike real-time discussions in brick and mortar classrooms (Astleitner). Proper facilitation of online discussions is critical in promoting learning, and one of the most effective ways a facilitator can achieve this is by asking the “good question. Estes states that “asking the proper question is the central act of transformation (1992,

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