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Assess Employability, Personal and Communication Skills

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Dear xxx
Re: Employability and personal skills at Waitrose for the role of supermarket assistant
In my booklet I have talked about how human resources could be managed at Waitrose, how they currently do human resources and mainlining operations. I will now assess the importance of employability and personal skills in the recruitment and retention of staff in Waitrose. I previously identified 4 personal skills and 4 employability skills which I felt were important to have when applying to become a supermarket assistant and I will now summarise them. The 4 employability skills I identified were:
• Suitable qualifications
• Experience in a similar role
• Knowledge of products
• Effective in meeting targets

I feel these 4 skills are vital in becoming a supermarket assistant since if you have all 4 of them then you will almost be guaranteed to get the job since it meets the criteria of most jobs. The 4 personal skills I identified were:
• Team worker
• Communication skills
• Hardworking
• Punctual

Even though these skills aren’t required since they aren’t in the criteria I still feel that they are very helpful and if you acquire these skills then you will do your job well.

There are advantages and disadvantages of having these particular skills and I will go through some of them. It is very advantageous to have qualifications since it means you are educated and will not do anything unwise. Also it is helpful to have experience in a similar role since it means you will understand how the business works quicker and will have no problems completing targets since you understand what is happening. Another skill which is advantageous is having communication skills. This means that you are clear when talking to customers and you will also communicate well during your interview which will suggest you are confident. However, being a hard-worker isn’t always advantageous. If you work too hard then you may become stressed since you will be constantly working and you won’t be able to socialize with family or friends. Another disadvantage is being a team worker. If you are a team worker but then you are assigned a task which needs to be completed individually then you may struggle since you do not have the support of a team.

I will now explain how and why these skills contribute to the effective recruitment, selection and retention of staff at Waitrose. First of all, it is vital you have these skills to be recruited for a supermarket assistant. If you do not have suitable qualifications then your application may most likely be looked over since education is vital. Also, if you are not a hard-worker then Waitrose may not bother recruiting you since you will be lazy and be slow at getting your job done. It is also important to have these skills if you want be selected from a group of people since they skills make you unique. Having good communication skills implies that you are a confident person and will not be shy when talking to customers. Also, having experience in a similar role will definitely aid your chances of being selected since they will want you to be able to understand how everything works instantly. These skills also help you retain your job. If you are effective at meeting targets then you will be on top of all your tasks and never miss a deadline given to you which could cause trouble. Also if you are not punctual then you will probably get fired since Waitrose do not want an employee that is constantly late.
Yours sincerely,

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