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Assignment 3: Family Service Agency

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CCIB received SOC 341 from reporting party (RP) stating that the resident Ann Reynolds Ferez (age 69, DOB 12/18/46) disclosed that she is not being treated well at the facility. Resident reported that she has to manage her own care and that her caregiver took away her walker. Resident stated, "she said I didn't need it." The resident is followed at Family Service Agency: Krystal Peterson, Counselor, 1500 Franklin Street, San Francisco, CA 94109, (415) 474-7310.

LPA Lasso-Hills spoke with Medical Social Worker Jason Finau today to obtain additional details regarding resident's allegations of neglect. Resident alledges she is not receiving assistance everything outside of food and food preparation. Jason has also spoken with Ombudsman Alegra

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