... |Assessor Name | |Date Issued |Hand in Date |Submitted on | |Qualification | |Level 4 BTEC Higher National in Business | |Unit 14 | |Working With and Leading People | Assignment 1 will give learners the opportunity to achieve: Learning Outcome 1 – explore recruitment, selection and retention procedures Learning Outcome 2 – understand how to build winning teams Learning Outcome 3 – evaluate the styles and impact of leadership Learning Outcome 4 – analyse the work and development needs of individuals considering performance monitoring and assessment |Criteria reference |To achieve the criteria the evidence must show that the learner is able to: |Task No |Page numbers | |1 |identify characteristics of the person(s) required and inform potential applicants ...
Words: 1120 - Pages: 5
...follower and hold back my ideas. I began making eye contact with the older gentleman (Chuck), and whether he noticed the constant stares from me or not, he began to take initiative and lead the group. Prior to taking a class in organizational behavior, I would have just brushed my behavior off and not extracted any useful lessons from the hula-hoop example. As I study organizational behavior, I thought about the hula-hoop example on a daily basis. How do I identify myself in a group environment? What Did You Learn About Yourself? In my intermediate accounting class (ACCTG 620), we are required to work in groups of four to complete in-class assignments. These assignments typically take up the majority of the class time, and are always challenging. Within my group, I unknowingly became the leader of the group. During our third in-class assignment, my group had a question that needed to be clarified by the professor. I was only made aware that I was elected as the unofficial leader when my fellow group member,...
Words: 2264 - Pages: 10
...Fallon Cooper Gower GEN/200 April 30, 2012 University of Phoenix Personal Responsibility and College Personal responsibility varies for each individual, but for me it encompasses all areas of my life. It determines how I choose to live my life via my moral compass. Education and personal responsibility are two aspects that can sometimes be hard for people to take control of. It is much easier to point a finger when things do not go as planned, such as failing a test or turning an assignment in late. In order for students to be successful in college, they must practice personal responsibility by holding accountability for their actions, identifying educational goals, and using time management skills effectively. I have made mistakes in my college career, and I do not always blame who I should. Sometimes, I would much rather blame the teacher for failing a test or not agreeing with my grades when either turning my assignments late or not turning them in at all. The truth is that I should hold myself accountable for my actions. It was up to me to get the work done and to turn in the assignments. It is also my personal responsibility to study for the tests and to put in the correct amount of time each week in order to pass the course. I appreciate the teachers that do not give in the rules that they have made, and those who hold us students to our lack of responsibility. Learning includes making mistakes, but if we do not learn from our mistakes then that is solely our fault...
Words: 924 - Pages: 4
...Running head: SEMINAR ALTERNATIVE ASSIGNMENT – UNIT 1 Seminar Alternative Assignment – Unit 1 Kaplan University MT302: Organizational Behavior SEMINAR ALTERNATIVE ASSIGNMENT – UNIT 1 1 What do managers do? “Managers get things done through other people,” (Robbins & Judge, pg. 5). This might seem like an extremely simple definition of a manager’s responsibilities, but it is the truth. There are many methods and ways in which a manager can develop their administrative and people skills. By using systematic study, utilizing the POLC and organizational behavior (OB) models, defining management roles, understanding OB challenges and opportunities, and assessing management skills and managerial activities, a manager can empower and motivate their employees, stimulate innovation, and improve customer service, while creating a healthy work environment. What is organizational behavior? Organizational Behavior is a “field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.” In other words, it is “the study of what people do in an organization and how their behavior affects the organization’s performance,” (Robbins & Judge, pg. 10). There are different tools that managers can use to better achieve their goals. One of these tools is called the POLC model. The POLC model consists of...
Words: 867 - Pages: 4
... | |ASSIGNMENT COVER SHEET | |NAME OF STUDENT |Võ Văn Công Nguyên | |REGISTRATION NO. |B100104 | |UNIT TITLE |Unit 14: Working with and Leading People | |ASSIGNMENT TITLE |PV Gas Recruitment, Selection and Build Team | |ASSIGNMENT NO |1 of 2 | |NAME OF ASSESSOR |Hà Tuấn Anh | |SUBMISSION DEADLINE |August 16th, 2011 | I, _Võ Văn Công Nguyên_ hereby confirm that this assignment is my own work and not copied or plagiarized from any source. I have referenced the sources from which information is obtained by me for this assignment. ________________________________ ...
Words: 2667 - Pages: 11
...Assignment brief Unit number and title Unit 14: Working with and Leading People Unit 13: Personal and Professional Development Qualification Pearson BTEC Level 4 and 5 Higher Nationals in Business Start date 09/05/2016 Deadline/hand-in 30/06/2016 Assessor Zakwan Rahman Assignment title Cycle of Human Resources Purpose of this assignment Human Resource is one of the vital department in an organization. Human Resources Department need to perform their roles efficiently to help an organization achieve their vision and mission. Handling the resources will be a big challenge to the department and numbers of obstacle problems will arise from time to time. Apart from the roles of Human Resources, leading a group of people to achieve the same mission also can be listed out as a challenge. By possessing the skill of leadership, the personnel can prevent any problems, reduce the risk and achieve the objective. This assignment will help the student to know the role of Human Resources Department more clearly and learn the attributes to become a great leader. Scenario You are working as a human resource personnel at A new problem arises in the. The problem is related to the Human Resource Department. There are few cases have been reported to the labour court. Most of the cases are related with the previous employee that been terminated. Apart from that, there are also problems with the new appointed employees. In certain departments, there...
Words: 1233 - Pages: 5
...On behalf of the Department of Business and Administration, please join me in congratulating Kiana Knost for being selected as the March Student of the Month (SOTM). Kiana was chosen because of the strong skills she demonstrates in leading online teams which includes taking the initiative to structure group projects, proposing a plan of action, motivating the team, and verifying that everyone is on track. She is pursuing a Bachelor of Business Administration degree (BBA) with an emphasis in Management and plans to graduate in Spring 2017. Although she is a full-time student, she spends her free time hiking and going on walks with her dog (Mikey), traveling, hanging out with friends and family, and developing her skills to one day own a cosmetics...
Words: 1078 - Pages: 5
...Abstract A brief overview of the roles and responsibilities of mangers and leadership traits needed and utilized in the healthcare industry. The outline will describe the four major roles of managers, the functions of responsibility, the need for specific roles of management in healthcare, and the outcome of understanding how these ideals will enable me as a student, to transition into an effective leader in the healthcare setting. Managerial Roles The roles of managers and workers are clearly defined, not only by job description work performed, but also in salary. Managers in health care have multiple roles and responsibilities and encompass different disciplines. Managers need to be aware of the fact that this is their job, to supervise and guide workers in their duties, as well as to observe report and supplement what the workers are being tasked. One of the biggest mistakes that mangers make, is that they try to be liked. This is where poor leadership begins. A manger must remember that they are there to manage, not be popular. A manger will gain the respect of the workers by being there, doing their job properly, and not trying win their respect by being liked. The most important role of a manager in the health care field is, to be an advocate for the patient. The manager must maintain the level of understanding in the discipline they are assigned and effectively delegate roles to workers for the benefit of the patient. Cooperation and communication between...
Words: 735 - Pages: 3
...and Management Studies” . For one of my courses, I have an assignment to interview a company where ICT is used significantly. The first thing that came in my head when I wanted to start this assignment was “Facebook”. Facebook has become one of the leading social network in the world. But behind this great company lies a mass of people who have realized it, and today employees do their best to improve this network. My mission for my course is to have an interview with a company like yours. For my assignment I made a few questions, I will be pleased if you can answer them. 1. Which operating system is currently being used, are there plans to change or update in the future? If so which new operating system will be used and when? 2. Which Office Application system is currently being used? Indicate the presentation of workers who use each application, (for example e-mail (Outlook) -100%) Are there plans to upgrade or change, if so when? 3. Which other ICT applications are used within the company and why? (Think about databases, CRMs, portals) 4. Where does the company see the future going to (in regards to ICT) 5. Does the company encourage home-workers and what facilities do they offer. 6. When an employee starts working (graduation at HBO level) what ICT skills are important for that employee to have. And if you can give a short interview about yourself, like how old are you, gender, how you started working there, do you still like your job, your position in the company...
Words: 300 - Pages: 2
...and Functions of a Health Care Manager Schniqua Bennett HCS 325 April 23, 2012 Instructor: Vivian Perez Health care managers and administrators are increasingly assuming leadership and management responsibilities for multiple units and departments (Purnell, 1999). Managers on various levels in a health care organization, spend a significant amount of time on communicating, problem solving, decision making, collaboration with others internally or externally, people development, and cost containment. Managers perform these various tasks listed above through a process called management. The process of management consists of four cycles: organizing, planning, controlling the use of resources, and leading to accomplish performance goals (Lombardi, Schermerhorn, & Kramer, 2007). The most important role a health care manager has cannot be limited to just one function because each function is equally of importance. But for this assignment, I would say a valuable function of a manager is leadership. In leading employees, a manager must have the ability, knowledge, and skills to take charge and lead the organization in the way it should be ran to accomplish the organizations goals. A leader/manager must be able to build up his or her employees’ enthusiasm to work hard to fulfill plans and accomplish objectives (Lombardi, Schermerhorn, & Kramer, 2007). A manager must be able to work as a team alongside his or her subordinates, as well direct at the same time. Teamwork...
Words: 847 - Pages: 4
...course, everyone wants to be successful. Besides, we have in mind some own goals and decide plan the ways that we carrying out so as achieve our goals. First of all, we obtain to know how to plan to achieve our goals, that is consist four key areas of management such as: planning, organizing, leading and controlling. The first element of managing is planning. Planning is the function of management that deciding the needs of the organization in the future. Basically, we need to know the path of business, goals, missions and budgeting. Then, identify and selecting appropriate goals, plan to deciding which goals to pursue and deciding what course of action to adopt to obtain those goals. (Mason Carpenter, 2013) For example, let’s say during to do group assignment, we need all working to a theme, set a specific task or had an idea. The second element of managing that is organizing. Organizing is the most importance to us because of teamwork. The element of organizing means structuring working relationships in a way that allows organizational members to work together to achieve organizational goals. In this point, we need convert all idea from our group and make decision during group assignment. (Mason Carpenter, 2013)...
Words: 1352 - Pages: 6
...have to most people come and participate. We decided to make Kathryn the leader since she was really the one that took charge in the first place to line up a place for us to go to complete the volunteer work. She called around and was able to get one of the nursing homes to agree to let us come there. Management functions The four primary leadership functions are: planning, organizing, leading, and controlling. Planning involves deciding where to take a group and selecting steps to get there (Norman, 2016). Kathryn displayed planning when she took charge of what organization we were going to volunteer for. Leaders organize by bringing together physical, human and financial resources to achieve objectives (Norman, 2016). Kathryn displayed organization when she called Devlin Manor to set up a reasonable time slot that the group could attend by relaying this message to the rest of the group members. Leading requires managers to motivate employees to achieve business objectives and goals (Norman, 2016). Kathryn displayed the leading portion of the leadership function when we got to Devlin Manor. When we arrived, Kathryn got us checked in and positioned us to where she thought would be the best spot in the room to achieve the goal. Controlling is a function of management that involves measuring achievement against established objectives and goals (Norman, 2016). Kathryn at the end of each round of bingo, would assess the situation to make sure all the elderly people were taken care...
Words: 1792 - Pages: 8
...strategy would include aspects such as cost minimization which would involve optimum utilization of resources at minimum possible cost, this a traditional approach, on the other hand an organization could adopt profit maximization strategy which would involve taking risks and thus a more unconventional approach. Typically once the strategy is prepared the focus is on accomplishing these objectives. But how can this be done? Do you remember the first day at work? It’s a mixed feeling of nervousness and excitement. You get all geared up to commence our first assignment and go to the managers cabin and get all the required details of the assignment. But what is the most crucial thing in order to ensure successful accomplishment of the assignment? Alignment of Manager’s understanding of the assignment along with yours. This is essential because unless you don’t understand the manager’s point of view of the assignment and what he is trying to say you will be unable to fulfill it and similarly unless the managers doesn’t understand your point of view it will difficult to complete...
Words: 1956 - Pages: 8
...in a health care setting are planning, organizing, leading, and controlling. Leading involves implementing the plans and helping employees work effectively toward accomplishing the organizational goals. The first major function of management in a health care setting is to plan. In order for anything to be accomplished, a plan must be put into place. Planning helps a health care manger and other employees stay organized. Part of the role of being a health care manager is knowing how to plan out goals effectively. Planning is utilized to enhance the role of a health care manager because it helps to identify goals clearly (Agriculture and Rural Development, 2001). When goals are planned effectively, the amount of time needed and effort that is used for achieving those goals would be reduced. The second major function of management in a health care setting is organization. Being organized helps a health care manager stay on track with day to day goals. In a health care environment, organization includes arranging tasks, people, and other resources that would assist with accomplishing the work (Lombardi, Schermerhorn, & Kramer, 2007). A health care manager must be able to construct plans build from their organizational skills. Other tasks of organizing are defining jobs, assigning personnel, and supporting staff with formal plans, specific technology, and other resources (Lombardi, Schermerhorn, & Kramer, 2007, p. 17). Leading is the third major function of management in a health...
Words: 954 - Pages: 4
...Task 1 A. Introduction: ORGINAL 1. O2 is a one of the leading provider of mobile and broadband service companies in UK. 2. It provides the services for personal and business customers in UK. 3. O2 Company is known for its services and products it provides to people. 4. It was on 6th place for working as best companies in 2008. 5. O2 has its joint venture with Tesco Mobile in UK and Ireland as well as it also connected with German Company Tchibo Mobilfunk. 6. It is wider global company in mobile phone industry. DONE BY ONE OF THE MEMBER - MISTAKE IDENTIFIED AND SUGGESSIONS GIVEN Wrong work: 1 One of the leading providers of mobile and broadband services companies in UK, O2, 2 providing the services and business customers in UK. 4 It was places 6th position as best companies in 2008. WORK TREATED OK IS BELOW 2 The company is known for product and quality of services it provides to its customer. – 5 The company has joint ventures with companies like Tesco mobile in UK and Ireland and German company Tchibo Mobilfunk. 6 O2 is large company in the mobile sector industry. EXPECTED LEVEL 1. The company which can be called as one of the leader in UK for broadband service and mobile networking is none other than O2.-. 2. They are specialising in providing essential services for their business and personal end users namely their customers. They have good reputation in market for the products and services that...
Words: 479 - Pages: 2
