...American workforce, in spite of the passage of the Americans with Disabilities Act in 1990. Many experts agree that the continuing unemployment of people with disabilities is due in large part to the fact that potential employers and co-workers still maintain negative attitudes toward them as a group. These negative attitudes appear to be rooted in a lack of knowledge about people with disabilities, as well as the perpetuation of erroneous stereotypes about them. Some scholars and advocates (e.g., Lee and Rodda, 1994; Unger, 2002) assert that training designed to challenge existing beliefs is the key to changing these negative attitudes. Our research sought to test that assertion by determining the effects of a brief educational intervention on individuals' knowledge about and attitudes toward people with disabilities in the workplace. Using a Solomon four-group quasi-experimental design, undergraduate students were placed into one of four conditions and completed a survey that included a knowledge assessment and the Attitude Toward Disabled Persons Scale (Yuker and Block, 1986). Results indicate that the educational intervention had a significant impact on both participants' knowledge levels and their attitudes, even after controlling for gender and prior experience with people with disabilities. Implications of the findings are discussed. Ads by Google Sell Cloud Storage Now Fully white labelled. Just $60/m for unlimited customer accounts! www.livedrive.com Spray Drying ...
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...work and a result of my own investigations, except where indicated in the acknowledgements, the text and the references. It is being submitted in partial fulfillment of the requirements for the degree of Master of Arts: Leading Innovation and Change at York St. John University, United Kingdom. An Investigation into Attitudes to Workplace Creativity and the Role of Innovation StylesTM as a Model to Enhance and Encourage Creative Thinking in Groups at NCP. Abstract In recent years, organisational creativity has attracted much attention from academics and leadership experts. This is due in part to the relationship between creativity and innovation and also because employees throughout organisations are facing unfamiliar, complex problems. These new problems require novel solutions and as such, a high level of creative thinking is required. Increasingly, the workforce is being asked to identify the real problem, uncover problem-related information and then produce and evaluate a diversity of possible solutions. While organisations are constantly seeking innovative solutions, there is a great deal of evidence to suggest that leadership attitudes to creativity and organisational culture exert a powerful influence on creativity. This influence can be both positive and negative and in order for innovation to become embedded in an organisation’s culture, leaders need to find ways to ‘manage for creativity’. There is almost universal agreement that every human being...
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...for Positive Influence in the Workplace Influencing is committing oneself to work successfully with others. Influencing is using a range of skills to get work complete and maintain good relationships with others. This plan will address specific differences and how each difference influences behavior in the attitudes, emotions, personalities, and values of people to collaborate with in the workplace. Also, the differences will be addressed on how to effectively address these behaviors to positively influence the team. Differences Attitude is the way people feel about their work and the approach that is taken towards the work. Others can feel the belief through another’s attitude towards work. A positive attitude can be a transfer of feelings to others. Attitudes are focused around three components; beliefs, intentions, and feelings. Attitudes can be addressed by creating the proper workplace climate, establish rules of discipline, overcoming resistance to change, and dealing with age and cultural differences. A change in a person’s thinking is the best way to make a change in others people’s life and workplace. People’s attitudes are affected by organizational changes, life imbalances, less social interactions, and new technologies. These can affect a person’s attitude to be negative in the workplace. To address these stresses, organizations need to develop employees through training and group meetings. Emotions are experienced daily in workplace among all workers. These are...
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...employees in different ways; such as the employee’s performance, attendance, accuracy, loyalty, and attitude. If the manager shows positive behavior, employees are likely conduct the same behavior, and that will lead to affect their performance in a good way. Managers always leading by example, if the employees notice that the manager has good attitude at the workplace, about the work they are doing, or good attitude dealing with them; that will make the employees feel more comfortable and more motivated. Therefore, the manager positive attitude affects the employee’s performance in a good way, their performance will maintains, and that will lead to improve the quality of the work, the employee’s productivity, and their devotion. On the other-hand, a manager with a bad behavior can affect the employee’s attitude, and that will affects their productivity at the work. If the manager shows bad attitude at the workplace regarding the employees work, or about dealing with them then they are going to feel the same way, and shows bad attitude as well. So exhibiting a bad behavior from the manager at the workplace affects not only the manager productivity, but also his/her employee’s productivity. As we know every one face a bad day from while to while, so if a manager having a bad day, or problems at the home leave them at home, and deal with them later far away from the workplace....
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...Attitude Attitude is very important in the workplace. A good attitude is very helpful and most productive. Some of the pros for attitude in the work place are, being kind, it makes talking and confiding in you easy for the patients. Being soft spoken can help settle the nerves of an anxious patient. Having a positive attitude can make your coworkers and patients feel at ease and make the feel of the office relaxing and cheery. If you bring a good/positive attitude to the workplace is almost guaranteed to make for a happy and enjoyable workday. The cons of attitude in the workplace can very not all cons are negative. A good con of attitude in the workplace would be over excited, that could also bring a cheery feeling to the office and bring someone else out of a bad mood, but, it can also irritate your coworkers and make for a hostile workplace. Bringing your home problems to work with you can cause for a rough work day. A bad attitude can turn patients away from you office and into a different office, which hurts your office and takes money away from them. By having a negative attitude you can push coworkers away as well leaving you with extra work because someone quit. All in all if you bring a happy/positive attitude to your workplace more than likely it will run smoothly and you can make someone’s day better. Attitudes are contagious if you have a positive attitude it will rub off on someone and they will feel more at ease and more corporative. If you have a negative...
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...Abstract The workplace is a diverse group of people. Therefore, communication is one of the most important aspects used in the workplace. Communication occurs each and every day. Employees and supervisors have to communicate with each other in making decisions, asking for help, or trying to figure out to solve problems at work. Failing to communicate effectively can make the job different and bring all kinds o problems. With that being said, there are many ways to improve communication such as active listening, learn to be open and understanding of other’s points of view, maintain a positive attitude, and have face-to-face interaction. “The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else (Merriam Webster Dictionary, 2014).” In other words, communication is interacting between two or more individuals by interchanging information. Communication is one of the most important aspects used in the workplace. Also, it is a tool used to increase productivity and maintains strong interpersonal relationships at work. Effective communication is when both parties understand the information that the sender intended to transmit. In other words, hearing and understanding what the person says and being able to get your own point across is what effective communication is about (Moulesong, 2010). In a workplace environment, there are people with different backgrounds...
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...Organizational behavior process in the workplace includes knowledge of the understanding of perception and its link to learning, emotions and attitude, and organizational culture. With perception and learning these two primary activities in human behavior are important aspects in the workplace. These elements are always around us; how one is perceived is a major factor in the workplace. In society there is a process on how we break ourselves and others down by belonging to different societal groups like culture, gender, or profession. Human being inherently want to feel good about themselves even in the workplace and associate with the groups that tend to make them feel that way. Through the use of interactive learning tools such as training, meaningful interaction, and accountability employers are minimizing the biasing effects of stereotyping and making to wrong judgments based on perception. “Organizing people and objects into preconceived categories that are stored in our long term memory” (McShane & Von Glinow, 2010, p.70). A final perceptual activity about a person can influences their behavior to act in a consistent manner with those beliefs. There are perceptual errors found in the workplace which managers must strive to minimize perceptual biases by improving perceptions through empathy and self-awareness. There are three fundamental ways in which we learn: behavior modification which is learning through reinforcement, social learning theory which is learning...
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...this submission. Wonderlic Writing Assessment Chanda Smith ID: 2154854 In today’s workplace, there a many skills that are sought after and are needed in order to be successful. An individual will find areas that may need to grow and improve; however, I believe that there are skills that organizations are looking for across the board. The top skills that I will be expounding upon are the ability to be analytical, the ability to communicate effectively, the ability to be maintain a positive attitude, the ability to multitask and the ability to be a strong team player. Being analytical is crucial in any environment. It is inevitable that issues may arise in the work place and decisions need to be made to mitigate the issues. An individual needs to be able to determine the basic 5 W’s: what, when, who, where and why. After gathering information and assessing the situation, an individual should be able to work through the issue and determine ‘how’ to fix it. With knowing how to identify a problem and the ability to use the resources available, an individual will be a great asset to an organization. Being analytical is a skill that is extremely valuable and keeps an individual motivated and creates a sense of accomplishment. Being able to communicate effectively is a key skill in today’s workplace. It is important to be well spoken. Clarity in communication can be the main ingredient to getting a project done and everyone understanding...
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... The significant increase of technology and connectivity in the workplace in recent years has lead to an unexpected, potentially negative, by-product of behaviours demonstrated by many employees, which is now commonly referred to as cyberloafing, cyberdeviancy or cyberslacking. While on the surface the initial response by most business owners and managers is that cyberloafing is a wasteful activity costing the company money through loss of productivity as a result of employees spending company time on personal endeavours, there has been another, more positive spin off, to the personal use of technology. These aspects have been investigated and expanded upon during numerous investigations into these behaviours. It has also been found that there are several factors within the workplace, such as technology use policies, that can contribute to employee behaviours in relation to use of company provided technologies that will be explored within this essay. 1 While many business owners and managers would like to see the occurrence of cyberloafing in the workplace eradicated completely there is plenty of evidence available from multiple independent studies that not all personal technology use in the workplace has a negative affect on worker productivity or workplace moral. It has been reported that brief periods of personal use of workplace technology for tasks such as sending and receiving personal e-mail, using social networking sites...
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...1). The leader must understand the organizational culture and each team member’s attitudes, emotions, personality, behavior, and values before implementing the changes for the new motivational plan. Organizational Culture When identifying the culture of the organization, Robbins and Judge (2013) stated, “Organizational culture refers to a system of shared meaning held by members that distinguishes the organization from other organizations” (p. 512). At each of level, division, department, and team, the cultural identification philosophy is also used. A leader can treat the culture as the personality of the organizational and align his or her management style to that personality. Mentor identified the organizational culture as fun and inviting with a high level of required results (personal communication, June 6, 2013); Palmira (2013) classifies this as a “Work Hard/Play Hard Culture” (para. 12). The personality is one of fun, humor, and dedication to the customer. When viewing the culture as a personality, Schein (1996) states, “Inattention to social systems in organizations has led researchers to underestimate the importance of culture – shared norms, values, and assumptions – in how organizations function” (para. 1). If the personality is poor, a good leader should use transformational leadership to lead employees in a new direction. Attitudes Mentor identifies his team member’s attitudes as good...
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...work environment and workplace relationship. An attitude is simply a method by which letting others know what you are feeling, moods, believes, likes, dislikes, or even your insecurities. In business or in organization, the manager directly affects the perception, as well as the behaviour of the subordinates. They have profound effect on how his subordinates produce and react in the workplace; create positive work environment that foster teamwork and results. It is the attitude of the manager can make the difference in the employee performance. The attitude towards a person, a project, an idea or yourself will have a positive impact on performance. The employee will not thrive, be able to produce or have a good attitude if the manager shows lack of leadership. As a manager, they set the tone for all other employee within the company, posses’ essential skills and have winning attitude. The employees make choices to work hard or not based on the individual preferences. A manager’s behaviour (actions) can affect the productivity of his/her employees in different ways; such as the employee’s performance, attendance, accuracy, loyalty, and attitude. If the manager shows positive behaviour, employees are likely conduct the same behaviour, and that will lead to affect their performance in a good way. Managers always leading by example, if the employees notice that the manager has good attitude at the workplace, about the work they are doing, or good attitude dealing with them; that...
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...Business Ethics – BUS 309 October 25, 2010 A NEW WORK ETHIC 2 1. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced. With the new generation of workers, in particular recent college graduates the attitudes of the Sheehy reports are neither unusual nor unprecedented. This generation unlike those of the past, are not exposed nor in some instances, taught the meaning of hard work, dedication, sacrifice and how success can evolve from those types of attitudes. Unfortunately through influences of the media such as television, and in some instances glorified unethical business practices of corporate CEO’s, this new generation of workers with a new work ethic, succumb to believe that hard work does not matter and that treating co-workers and external customers indifferently will get you what you want no matter what the consequences may be. As I have worked and currently work in a prominent, nationally recognized entity, and have hired both college and non-college graduates, there seems to be an attitude of entitlement with the new work ethic and workforce. There are expectations of promotions, and high salaries without proven ability of performance. There is a lack of understanding and true reality of where they fit within the organization and how they meet the performance standards. These attitudes are far different in contrast from my most senior staff that are senior in age demographic, job tenure and...
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...Business Ethics – BUS 309 October 25, 2010 A NEW WORK ETHIC 2 1. Describe how typical the attitudes that Sheehy reports appear to be in work environments you have experienced. With the new generation of workers, in particular recent college graduates the attitudes of the Sheehy reports are neither unusual nor unprecedented. This generation unlike those of the past, are not exposed nor in some instances, taught the meaning of hard work, dedication, sacrifice and how success can evolve from those types of attitudes. Unfortunately through influences of the media such as television, and in some instances glorified unethical business practices of corporate CEO’s, this new generation of workers with a new work ethic, succumb to believe that hard work does not matter and that treating co-workers and external customers indifferently will get you what you want no matter what the consequences may be. As I have worked and currently work in a prominent, nationally recognized entity, and have hired both college and non-college graduates, there seems to be an attitude of entitlement with the new work ethic and workforce. There are expectations of promotions, and high salaries without proven ability of performance. There is a lack of understanding and true reality of where they fit within the organization and how they meet the performance standards. These attitudes are far different in contrast from my most senior staff that are senior in age demographic, job tenure and...
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...[Type the company name] | Creating an Ethical Organization | | Business Ethics | Saurabh | How to Create an Ethical Workplace? Ethics in the workplace are vital, even to small business owners. No company wants to be known as unethical, and employees are more apt to display higher morale and more productivity when they know they are working for a morally sound company. It is important to create a conscientious workplace that is transparent, both to employees as well as the general public. Small business owners should never tolerate inappropriate behavior in an employee and employees should be properly trained on what is considered unethical and ethical. * Set an example for your workforce. In order for employees to behave in an ethical manner, they need to know that they are working for a moral boss. They will be much less likely to display signs of unethical behavior if they know that this type of behavior will not be tolerated or ignored. * Create a policy dealing with ethics. This company policy should state your expectations for your employees as well as outline what is and is not considered acceptable. Having a clearly written policy will help you take action should an employee act unethically. * Allow employees to report unethical behavior in a safe environment. No one enjoys ratting out a fellow employee, particularly if it will be made known who turned the person in. Give your employees a safe and anonymous way to air their complaints so...
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...12.3.2014 12.3.2014 Case Study Organizational Behaviour Lecturer: Hu Hua Min Case Study Organizational Behaviour Lecturer: Hu Hua Min Could Billy do something? Abstract: According to Billy’s Building Supplies Inc. case study, I cannot agree the given topic “There was nothing Billy could have done to improve the workplace attitudes and associated workplace behaviours (performance indicators) of the people he supervises. This is particularly the case with Ted”. In my essay, I was focusing on three types of job attitudes (job satisfaction, job involvement and employee engagement) and the results of job satisfaction (or dissatisfaction) in the workplace to support and explain briefly my point of view. These days more and more people pay attention to improve the workplace attitudes and associated workplace behaviours. I am trying to analyse and understand how a specific attitude affects workplace behaviours using workplace attitudes and behaviours given in this case. The outcomes of job satisfaction, which is related to workplace behaviours or indicators of performance and include the following: job satisfaction, absenteeism, turnover and workplace deviance. I am combining all these concepts with Ted’s and Billy’s performances and behaviours to analyse the whole situation. What is a job satisfaction? It’s a positive feeling that employee has about his or her job resulting from an evaluations of its characteristics. Job involvement is very related to job satisfaction....
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