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VODAFONE Australia's revenue fell by 16 per cent in the last three months of 2012 as it continued to lose thousands of customers.
Accounts released overnight by Vodafone's Europe-based parent showed that its 50 per cent share in the telco’s Australian business lost 64,000 customers in the three months to December 31, to 3.11 million.
As Vodafone operates in Australia as a joint venture with Hong Kong’s Hutchison Whampoa, the decline means that the local operation shed a total of 128,000 customers during the period. Vodafone Australia’s total mobile subscriber base is now 6.2 million.
Telstra yesterday revealed it had grown its mobile base by another 607,000 subscribers in the half to December taking its total to 14.4m. Optus, the nation’s No. 2 telco, has 9.5 million mobile customers.
Vodafone Australia’s losses contributed to a 16 per cent fall in its service revenue during the December quarter.
Vodafone’s local operations continue to be punished by a series of network meltdowns and customer privacy breaches dating back to 2010. Since that time Vodafone Australia has lost about 1.3 million customers.
The telco has spent $1.7 billion in the last two years trying to repair its mobile network and bring it to parity with Telstra and Optus, however it has so far been unable to completely fix its damaged brand.
“The business continues to focus on network improvements and arresting weakness in brand perception,'' Vodafone Group said in its third quarter financial report.
In a presentation to investors, the group said that it was undertaking cost saving initiatives in Australia, including restructuring, store reductions and network sharing.
The group reported a 2.6 per cent fall in service revenue to 10.3 billion pounds.
Meanwhile, Communications Minister Stephen Conroy has been accused of bullying and intimidating telecommunications bosses, after attacking the

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