...According to Thill and Bovee (1998)ninth edition,’’ Communication is a process of transferring information between senders and receivers using one or more written, oral or visual or electronic channels’’. Also according to Krizan, Merrier and Jones (2005),’’ Business communication is the process of establishing a common understanding between or amongst people in an organisation’’. Michael fielding (1997) says,’’ an organisation is made up of groups people who work together to reach specific goals’’. Communication can be formal or informal. Formal communication is defined by the relationships between various jobs. Informal communication also known as grapevine encompasses all communication that takes place outside the formal channel. Communication can be external communication. This is whereby the firm reaches out to external stakeholders such as customers, suppliers, investors and the government. It enables the organisation to be able to overweigh competition. A good example is Telecel Zimbabwe which reaches out to its customers by planting brand representatives in different sections of every city. They give out information about their brand through promotional campaigns, giving out fliers and enquiring from their customers what they think is necessary to improve the services offered to them. They also have radio broadcasts on Star fm where people communicate what they know about services offered to them. This gives Telecel a competitive advantage, thus attracting more...
Words: 2098 - Pages: 9
...It has always been a practice that teachers all over the country task their students to write an essay or reaction paper about the SONA 2013 SONA 2013 Reaction Paper Guide PNoy had already delivered his SONA yesterday at Batasang Pambansa Complex, Quezon City. This is his fourth SONA, which means he only has three more years before stepping out of the office. To help you formulate a great President Noynoy Aquino SONA 2013 Reaction Paper, we have prepared a guide for you to be able to write on your own. Also, we have a SONA 2013 Reaction Paper Sample to be uploaded in a few. Please just follow the instructions below. Don't copy and paste. Include your own thoughts and reactions about his platforms and achievements. Make an in-depth analysis of how you feel PNoy administration fared for the past year. PNoy SONA 2013 Reaction Paper Guide Teachers have different styles and approach when it comes to writing a reaction paper. However, it is mainly divided into three parts. Summary. Give a brief background about the topic at hand. You can include some details about the SONA, information on its schedule, location and the simple facts about PNoy's term. You can also include the main theme that PNoy focused on in his speech. Analysis. Scrutinize the entire speech. Find the strong and weak points. Find the parts you agreed with and the ones you feel doesn't make any sense. Make little comments about the reaction of the crowd and how you perceived it, if it is different...
Words: 400 - Pages: 2
...Term Paper on Bata Shoe Companys Operations in Bangladesh INTRODUCTION: Bata Shoe Company is one of the largest companies not only in Bangladesh but also in many other countries. Bata Shoes is a large, family owned shoe company based in Bermuda but currently headquartered in Lausanne, Switzerland, and operates 4 business units worldwide – Bata Europe, Bata Emerging Markets, Bata Branded Business and Bata North America. It has a retail presence in over 50 countries and production facilities in 26 countries. In its history the company has sold more than 14 billion pairs of shoes. In 1985 Bata Shoe listed in Dhaka Stock Exchange. At this moment, its shares are traded in our two stock exchanges (DSE& CSE). Objective of the study: Objectives of the study are given below – • To know about Bata’s products. • To get idea about their current business condition. • To analyze its market position with it’s’ competitors. • To take an over view of their market strategies. Methodology of the study: This is a descriptive analysis. Most of the data is secondary data. I have collected the data from different websites and by taking viva of some Bata officials. Limitations of the study: To prepare this term paper we faced a lot of problems which include time & cost. Moreover, we faced a lot of difficulties to find out the actual data from websites. The officials also were not cooperative to give data about their company for their company’s regulation. An over view...
Words: 7435 - Pages: 30
...GENERAL INPUTS CHAPTER 3: THE HUMAN PERSON In the context there is a phrase that says "it is essentially difficult to define man," yes, thats true because man is the most complex form of being created by God. Man has its own style of manipulating things according to what he want to do. It is essentially difficult to define man. This perspective aims to revisit and challenge, in all humility , our perception of human nature; and the possibility of achieving a productive society through the actualization of a person's highest potential. Eddie Babor discussed in his book “The Human Person, Not Real But Existing” that the human person have several characteristics, among which are the following: rational, free, unique, social being, and sexual. Considering the characteristics, and their definitions, given above, it can be deduced that a human person is the ultimate expression of the Supreme Being that has the freedom, capacity and ability to reason, reflect and relate to his co-existence. Maslow‟s theory pointed out that a person must satisfy first the other lower needs before he can actually realize his self worth and potential. Accordingly, when lower needs are unmet, the person cannot fully devote himself to fulfilling his potentials. He theorized that self - actualization is the driving force of human personality. Thus, a person cannot appreciate intellectual and aesthetic learning when the person is hungry and his safety is difficult to obtain. Furthermore, every...
Words: 1092 - Pages: 5
...Malls [ ] ii. Departmental stores [ ] iii. Retailers [ ] iv. Cant say [ ] 6. Are you pricing conscious? i. Yes [ ] ii. No [ ] 7. What price range does BATA offer you? i. Low [ ] ii. Medium [ ] iii. High [ ] 8. Have you heard about BATA? i. Yes [ ] ii. No [ ] 9. From where did you come to know? i. Friends [ ] ii. Family [ ] iii. Ads [ ] 10. Have you used BATA? i. Yes [ ] ii. No [ ] 11. What did you liked in BATA? i. Quality [ ] ii. Price [ ] iii. Brand name [ ] iv. Range of products [ ] v. Easy availability [ ] 12. Are you satisfied with brand BATA? i. Yes [ ] ii. No [ ] 13. Are the prices of BATA shoes capable to attract customers? i. Yes [ ] ii. No [ ] iii. Can’t say [ ] 14. What are the options you get in BATA? i. Formals [ ] ii. Casuals [ ] iii. Sportswear [ ] 15. Is all the product range available in one single showroom? i. Yes [ ] ii. No [ ] iii. Can’t say [ ] 16. Do you find value for money in BATA? i. Yes [ ] ii. No [ ] iii. Cant say [ ] 17. Which other brands are you aware of? 18. Do the products of other co. provide that much good quality of products compared to BATA? i. Yes [ ] ii. No [ ] iii. Cant say [ ] 19. What kind of range you find in BATA in past? i. Many [ ] ii. Few [ ] 20. What...
Words: 484 - Pages: 2
... [pic] 2.1 Background/History of Bata Shoe Co. Bd. Ltd.: [pic] The business that became the Bata Shoe Organization was established on August 24, 1894 in Zlin, Czechoslovakia by Tomas Bata, and included his brother Antonin and sister Anna. Although this business was new, the Bata name had been part of a tradition of shoemaking for eight generations, spanning three hundred years. It was one of the first modern-day shoe 'manufacturers', a team of stitchers and shoemakers creating footwear not just for the local town, but also for distant retail merchants. This departure from the centuries-old tradition of the one-man cobbler's workshop was a brand new concept, creating an entirely new industry. The Bata enterprise revolutionized the treatment of employees and labor conditions. Tomas consistently maintained a human focus, creating opportunities for development and advancement, and added compensation for employees based on achievement. As the enterprise prospered, so did the communities where it operated. Tomas believed that a focus on people and public service was critical for business success. The enterprise built housing, schools and a hospital near the shoemaking plant in Zlin. It provided food and inexpensive rent during very difficult times. Bata companies later provided rail services, construction, insurance, publishing and a tannery in Zlin. "The Bata System" devised by the Zlin team, and later applied in other Bata Shoe Organization companies, organized operations...
Words: 9227 - Pages: 37
...satisfaction analysis evaluates customers’ attitude and perception towards product of a company. Bata Shoe Company, the largest footwear manufacturer and marketer in Bangladesh conducts an assessment of customers’ satisfaction in a regular interval. The purpose of this study is to measure the satisfaction level of the customers of the company. Due to the entrance of new competitors, this assessment program has become an important tool to know the market condition, customers’ attitude towards competitors’ products, customer shopping behavior and experience at Bata store. This assessment program uses a standard questionnaire internationally. Here a same small study conducted by the same questionnaire with the prior permission of Bata shoe company Bangladesh. The study was conducted among the footwear user of this country. The sample of the study was 30 in number. Though the sample size is very small but it provided overall scenario of customers shopping experience and overall shopping behavior. Here the study tried to find out customers shopping experience at Bata store and other shopping stores in Bangladesh. There are some emerging shoe stores in Bangladesh which have already gained customers loyalty in footwear products. The study compared the Bata shoe company with other emerging shoe brands such as Apex, Bay Emporium, Jennys, Pegasas, and many unorganized shoe stores like at Elephant road. Bata Shoe Company compared with these other shoe stores on some factors. These factors are store's...
Words: 7560 - Pages: 31
...Literature review The concept of Supply Chain Management is based on two core ideas. The first is that practically every product that reaches an end user represents the cumulative effort of multiple organizations. These organizations are referred to collectively as the supply chain. The second idea is that while supply chains have existed for a long time, most organizations have only paid attention to what was happening within their “four walls.” Few businesses understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. The result was disjointed and often ineffective supply chains. Supply chain management, then, is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage. It represents a conscious effort by the supply chain firms to develop and run supply chains in the most effective & efficient ways possible. Supply chain activities cover everything from product development, sourcing, production, and logistics, as well as the information systems needed to coordinate these activities. The organizations that make up the supply chain are “linked” together through physical flows and information flows. Physical flows involve the transformation, movement, and storage of goods and materials. They are the most visible piece of the supply chain. But just as important are information flows. Information flows allow the various supply chain partners to coordinate...
Words: 2346 - Pages: 10
...SAIL'S VOLUNTARY RETIREMENT SCHEME Case Code-HROB002 Published-2003 INTRODUCTION At a meeting of the board of directors in June 1999, the CEOs of Steel Authority of India's (SAIL) four plants - V. Gujral (Bhilai), S. B. Singh (Durgapur), B.K. Singh (Bokaro), and A.K. Singh (Rourkela) made their usual presentations on their performance projections. One after the other, they got up to describe how these units were going to post huge losses, once again, in the first quarter[1] of 1999-2000. After incurring a huge loss of Rs 15.74 billion in the financial year 1998-99 (the first in the last 12 years), the morale in the company was extremely low. The joke at SAIL's headquarters in Delhi was that the company's fortunes would change only if a VRS was offered to its CEOs - not just the workers. BACKGROUND NOTE |SAIL was the world's 10th largest and India's largest steel manufacturer with a 33% share in the domestic market. In |[pic][pi| |the financial year 1999-2000, the company generated revenues of Rs. 162.5 billion and incurred a net loss of Rs 17.2 |c] | |billion. Yet, as on February 23, 2001, SAIL had a market valuation of just Rs. 340.8 billion, a meager amount | | |considering the fact that the company owned four integrated and two special steel plants. | | |SAIL was formed in 1973 as a holding company of the government owned steel and associated input companies. In 1978, the| | |subsidiary companies...
Words: 11398 - Pages: 46
...Term Paper on Bata Shoe Companys Operations in Bangladesh INTRODUCTION: Bata Shoe Company is one of the largest companies not only in Bangladesh but also in many other countries. Bata Shoes is a large, family owned shoe company based in Bermuda but currently headquartered in Lausanne, Switzerland, and operates 4 business units worldwide – Bata Europe, Bata Emerging Markets, Bata Branded Business and Bata North America. It has a retail presence in over 50 countries and production facilities in 26 countries. In its history the company has sold more than 14 billion pairs of shoes. In 1985 Bata Shoe listed in Dhaka Stock Exchange. At this moment, its shares are traded in our two stock exchanges (DSE& CSE). Objective of the study: Objectives of the study are given below – • To know about Bata’s products. • To get idea about their current business condition. • To analyze its market position with it’s’ competitors. • To take an over view of their market strategies. Methodology of the study: This is a descriptive analysis. Most of the data is secondary data. I have collected the data from different websites and by taking viva of some Bata officials. Limitations of the study: To prepare this term paper we faced a lot of problems which include time & cost. Moreover, we faced a lot of difficulties to find out the actual data from websites. The officials also were not cooperative to give data about their company for their company’s regulation. An over view...
Words: 7435 - Pages: 30
...MKT 470- MARKETING RESEARCH Topic: A study on Bata Shoes’ success in attracting all different ages of customers of Bangladesh Prepared For: Samy Ahmed (SyA) Faculty Member School of Business Prepared By: Group Members: ID Tashfeen Ahmad 0920796530 Sarah Marzia Rahman 0930759530 Nafiza Nasir 0910227030 Md.Moshiur Rahman 1020936030 Shihabuddin Chowdhury 072723045 Sec: 4 Date: 16/4/2014 Letter of Transmittal 16th April 2014 Mr. Samy...
Words: 3663 - Pages: 15
... Index 1. Introduction 2. Product Range 3. Transformational Process Viz Inputs,Outputs and Process Followed in Conversion 4. Facility Layout 5. Facility Location 6. Production Planning System Viz Capacity Planning Operation Management Sheduling Etc. 7. Inventory Management 8. Model of Supply Chain Management Being Following Brief History of the Company The Business That Became the Bata Shoe Organization Was Established On August 24, 1894 In Zlin, Czechoslovakia by Tomas Bata, And Included His Brother Antonin and Sister Anna. Although This Business Was New, The Bata Name Had Been Part of a Tradition of Shoemaking for Eight Generations, Spanning Three Hundred Years. It Was One of the First Modern Day Shoe ‘manufacturers’ , A Team of Snitchers and Shoemakers Creating Footwear Not Just for the Local Town , But Also for the Distant Retail Merchants. This Departure From the Centuries Old Tradition of the One Man Cobbler’s Workshop Was a Brand New Concept, Creating an Entirely New Industry. The Bata Enterprise Revolutionized the Treatment of Employees and Labor Conditions. Tomas Consistently Maintained a Human Focus, Creating Opportunities for Development and Advancement, And Added Compensation for Employees Based On Achievement. In Late 1985. Antonin Was Drafted Into the Army for Compulsory Military Service and Lift Family Shoe Business. Also That Year, Anna Left the Company to Marry, Leaving a Young Tomas to Build the Business...
Words: 5535 - Pages: 23
...requirement for Masters of Business Administration (MBA). During the course taken our honorable teacher asked to prepare a report on dividend policy. We have chosen “Bata Shoe (Bangladesh) Ltd.” to study to prepare this report. The report is designed to gather practical knowledge from the corporate world. The objective is to get the experience of dividend policy that used in real corporate environment. It helps to integrate the knowledge learned in the class room from this course. ------------------------------------------------- Study Purpose: We are going to identify the theory which can be applicable for dividend policy to attract the investors. To find out the value of the corporation & scatter the importance of its uniqueness towards all the stakeholders, competitors and contemporary corporation. However, BATA has already demonstrated its excellence through good products to customers, but has not yet deceased his journey to titan its capital & Customers providing fruitful dividend. Bata is trying to formulate an accomplished dividend policy that offers the dividend after undertaking the investment for expanding the business and financial decision. ------------------------------------------------- Report Objective: The objective of the report is to know about the dividend policy of Bata Shoe (Bangladesh) limited. This report will help us to understand the appraisal process and to find out the scope of learning financing activities of a large organization...
Words: 4320 - Pages: 18
...Footwear consists of garments worn on the feet, for protection against the environment, hygiene and adornment. Footwear is anything worn on the foot like- shoes, boots, sandals etc. Anything worn to cover the feet is called Footwear. Durable shoes are a relatively recent invention. Now a days people likes to wear ornamental footwear. Classifying footwear Defining footwear Footwear covered in this chapter is classified according to: • the material from which the 'upper' is made • the material from which the 'outer sole' is made The upper The upper is the part of a shoe, boot, slipper or other item of footwear that's above the sole. The upper doesn't include the tongue or any padding around the collar. If the upper is made of more than one material then you have to decide which material covers the greatest external area. You should ignore any accessories and reinforcements like: • ankle patches • edging • ornamentation • buckles, tabs, eyelet stays and similar attachments The outer sole The outer sole is the part of a shoe, boot, slipper or other item of footwear that comes into contact with the ground during use. The outer sole doesn't include any separate attached heel. To establish what the outer sole is made of, you have to identify the material that has the greatest surface area in contact with the ground. You should ignore any accessories and add-ons such as: • spikes • bars • nails • protectors and similar attachments Reinforcements...
Words: 3330 - Pages: 14
...1. INTRODUCTION Bata Shoe Company is the market leader in the footwear industry since its operation in Bangladesh. The name Bata achieved such a position in the customers‟ mind that whenever they heard the name of Bata, a footwear with high quality comes into their mind. Bata has been serving its customers with wide assortments of products for about five decades and doing it successfully. It is very difficult to identify the customers‟ class of Bata Shoe Company. Bata touches almost every social class possible. Bata meets the footwear demands of the higher class and lower class simultaneously. However to stay closer to the customers, Bata shoe company undertakes an assessment of the customers at a regular interval. Bata desires to fulfill the ever changing customer‟s needs, and to do so the outcome of the customer assessment plays a significant role. Here the similar study undertaken with a permission of Bata Shoe Company to get the feedback from regular customers. The questionnaire is taken from Bata shoe company Bangladesh ltd to conduct the survey among the regular customers. This study is the analysis of customer satisfaction of Bata Shoe Company which will help to analyze the customers‟ level of satisfaction with Bata products and stores. This study will try to compare Bata with other competitors in footwear industry. It will help to get the knowledge of customers‟ overall shopping experience at Bata shoe stores. 1.1 Background of the Study Bata Shoe Company is the market...
Words: 13147 - Pages: 53
