...Community Post Page 1 of 2 COMMUNITY POST 11 MARCH 2013 How do you say “no” to an important stakeholder? A Very Tricky Two-Letter Word Many studies, including PMI’s 2013 Pulse of the ProfessionTM, have reported that effective communication to stakeholders is the most critical success factor in project management. One of the most critical and tense moments for a project manager is to communicate to a stakeholder that his or her request may not work as planned. The question of “how to say no” produced a record of close to 100 responses in a discussion on the PMI Career Central LinkedIn Group. The most popular philosophy is to carefully position the “no” as a “yes,” and work with the stakeholder to fulfill his or her needs. At the same time, the project manager must make the stakeholder understand the consequences of his or her request. A number of respondents also advocated walking the stakeholder through the change management process, negotiating with the stakeholder and bringing in other stakeholders who agree with your position. Listen Carefully; Show Respect and Empathy Of course, communication includes listening as well as speaking, and listening is especially important when having to communicate “no.” Viviane De Paula of São Paulo, Brazil, who has eight years of project management experience in telecommunications, says it is important to “listen carefully to what the stakeholder is asking and show respect and empathy.” “I personally tend to imagine if I am on...
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...On October 19th, 2014 the St. Louis Rams beat the Seattle Seahawks 28 to 26. A mere seventeen minute drive away, the situation could not have been more different. Months before the hometown victory on August 9th, 2014, Michael Brown, an unarmed black teenager, was shot and killed by Darren Wilson, a white police officer, in Ferguson, Missouri. A peaceful candlelight vigil on August 10th, ultimately climaxed to violence that lasted for months, because protesters outnumbered police officers, businesses were looted and street riots unfolded. At the Edward Jones Dome, where the St. Louis Rams scored their four touchdowns, footballs flew through the air, while in Ferguson, a drastic conflict was occuring; Rocks, molotov cocktails, bullets, tear gas, rubber bullets, and Flashbang grenades flew through the air for longer than just four 15-minute quarters. On October 19th, 2014, Ferguson protester Cheyenne Green chose to bring the Ferguson protests to the Dome by flying an American flag with the union down right outside. A fan who was angered by this disrespect of the flag confronted Green, and began pulling the flag away from her. In turn, the photograph (figure 1) that ensued from the battle over the flag resulted in one of the most iconic images of the Ferguson unrest. This image is the most...
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...Kappan SUPPLEMENT TO Phi Delta ® PROFESSIONAL DEVELOPMENT DISCUSSION GUIDE for the December 2011/January 2012 issue By Lois Brown Easton PLC AT WORK TM 2012 INSTITUTES Architects of PLC at Work : Richard DuFour, Rebecca DuFour, and Robert Eaker TM June 4–6 June 7–9 June 13–15 June 20–22 July 10–12 July 18–20 July 25–27 August 1–3 August 6–8 August 13–15 August 21–23 September 19–21 New Orleans, LA St. Louis, MO Las Vegas, NV Denver, CO San Antonio, TX Baltimore, MD Orlando, FL Hartford, CT Lincolnshire, IL Minneapolis, MN Seattle, WA San Diego, CA Visit solution-tree.com for details. the journey continues solution-tree.com 800.733.6786 “After several months of research and dialogue with practitioners throughout the nation, it became apparent that the hype was real. PLCs . . . are being used by schools and districts of all sizes and demographics to make significant impacts on student achievement.” —Evaluating Professional Learning Communities: Final Report An APQC® Education Benchmarking Project Overview The Professional Learning Communities at WorkTM process is increasingly recognized as the most powerful strategy for sustained, substantive school improvement. These institutes give you and your team the knowledge and tools to implement this powerful process in your school or district. As you delve deep into the three big ideas of a PLC—focus on learning, build a collaborative culture, and results orientation— you will gain specific, practical, and inspiring...
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...| Global Governance | Challenges to Deepening Multilateral Cooperation | | | | This paper seeks to assess the rise of global governance by briefly discussing some pressing issues in the contemporary global economy and assessing issues which prevent deeper multilateral cooperation. | Introduction World War I proved that the governance of international relations was insufficient. The League of Nations was then created in an ambitious attempt to construct a global order. However with the outbreak of World War II instability, debt, and death surged. This created pressure to establish institutions which could facilitate international cooperation. The United Nations, General Agreement on Tariff and Trade, and the Bretton Woods institutions were created in order to bring about stability in the international political economy. “Over a time these developed into a form of global governance.” Charles Kindleberger proposed the hegemonic stability theory. He stated the reason for the Great Depression and for World War I and II was the absence of a strong leader to coordinate macroeconomic policies needed for a stable financial system. Robert Gilpin adds, there must be world hegemony to ensure world order. The leader will advance its status quo by utilizing its power to foster trade liberalization and a stable monetary system, while seeking cooperation of other states and coerce reluctant states to obey the rules of liberal international economic order. Other states...
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...For the exclusive use of O. Camacho, 2015. 9 -6 1 5 -0 1 3 REV: AUGUST 15, 2014 RORY MCDONALD CLAYTON CHRISTENSEN ROBIN YANG TY HOLLINGSWORTH AmazonFresh: Rekindling the Online Grocery Market We believe that a fundamental measure of our success will be the shareholder value we create over the long term. . . . We will make bold rather than timid investment decisions where we see a sufficient probability of gaining market leadership advantages. Some of these investments will pay off, others will not, and we will have learned another valuable lesson in either case. — Jeff Bezos, 1997 Letter to Shareholders As Fishmonger Ryan Reese skillfully filleted a fresh rainbow trout at Seattle’s Pike Place Market one morning in late 2012, the usual mix of tourists and locals gathered to admire his prowess. The iconic downtown market’s appealing array of fresh and specialty foods drew daily crowds eager to admire its vendors' showmanship and buy their wares. But the trout wasn't for any of them. Ryan's customer was miles away on Mercer Island. Within hours AmazonFresh, the grocery subsidiary of Amazon.com, would deliver the fish, which she'd ordered online, right to her doorstep.1 AmazonFresh had spent five years testing and refining its business model since its launch in August 2007. The challenges were numerous; no other online grocer had yet succeeded on a national scale. Amazon typically allowed new businesses only a short time to achieve profitability before ...
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...Zox by Susan Photos he s from t Excerpt With de ion GNuLiINE Broadcast DiscussPBS FRO T Welcome to POISONED WATERS This discussion guide and DVD are drawn from the PBS FRONTLINE investigative report, POISONED WATERS with Hedrick Smith as correspondent. In that program, we showed the kinds of pollution now contaminating America’s waterways, political obstacles blocking restoration of great estuaries like Chesapeake Bay and Puget Sound, and some local strategies that have scored successes. We have designed this kit to stimulate public discussion of effective techniques and crucial issues of educational reform. It is intended for teachers, parents, principals, administrators and anyone interested in improving public schools. Photo by: Susan Zox How To Use This Guide This guide can be used either with a DVD of the two-hour documentary, POISONED WATERS, or with the special DVD clip reel of program excerpts. The guide is broken into several sections. On pages 1 and 22, you’ll find a description of the main elements of the program. Pages 2-21 set out ten topics for discussion, selected to highlight important issues in protecting our waters. For example, stormwater runoff, agricultural pollution, new chemical contaminants, how grass-roots action can force a Superfund cleanup or control development. Each topic is covered by a two-page write-up and suggested questions. A matching video segment illustrates the issue. Select a topic and read the summary. Watch the matching segment on...
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...LIBERTY UNIVERSITY BAPTIST THEOLOGICAL SEMINARY Unreached People Group Project Submitted to Dr. Harold Pruitt, in partial fulfillment of the requirements for the completion of GLST 500 – D11 Global Studies Survey by Garnet E. Cook III November 29, 2015 Abstract Missions is the last command that Christ gave before ascending back to Heaven. The Great Commission is as important today as it was over two thousand years ago when it was given to the first believers. It is evident with the current events happening across the globe that the Gospel is still desperately needed. The rise of Islam and the current move of Jihad, it makes it all more important that we reach the world for Christ. According to the Central Intelligence Agency, 99.7 percent of those living in Afghanistan are of the Islam faith and only .3 percent of a mix between Judaism, Christianity and other faith groups. Afghanistan is a country that has been torn apart by war since the early part of the 2000’s. Even though there has been war in this country for years, there are still reported to be 33,443,000 people living in Afghanistan. This many people living in this country and only a fraction of a percent being Christian, (Joshua Project reports that only .1 percent are professing Christians) makes the need for the Gospel a high priority. Christians living in countries that are mainly Islamic face persecution for their beliefs and possible death. It is a challenge for mission teams to effectively...
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...| The Internet Sales Tax | Sales Tax Headaches | | [Type the author name] | Park University | MG 260 | Internet Sales Tax I. Lure of the No Tax Sale A. Supreme Court Ruling a. Quill v. North Dakota B. Sales and Use Tax 1. Declining Revenue a. Internet Sales b. Purchasing shift taxable goods v. services 2. Congress Failure to Act a. Three serious impacts b. States React independently II. States Actions A. Click through Nexus Laws 1. Illinois Example a. $153- $170 Million lost revenue per year (1) Main Street Fairness Act (2) Amazon & Overstock Pull Affiliates (3) Affiliates Flee Illinois 2. Illinois Court Ruling a. Law fails Muster III. States Band Together A. Streamlined Sales Tax Project a. Streamlined Sales and Use Tax Agreement 1. 44 States and DC 2. Impact large online and catalogue retailers IV. Congress Proposes Legislation A. Main Street Fairness Act B. Market Place Fairness Act C. Market Place Equity Act V. Closing A. Legislation or Review by the Supreme Court The lure of the no tax sale “The internet has emerged as an extremely important channel of commerce in our nation for this reason; we must be vigilant in keeping this medium as unencumbered from regulations and taxes...
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...Twilight (series) |Twilight | |[pic] | |Complete set of the four books | |of the Twilight series and the spin-off novella, The Short Second Life of Bree| |Tanner. | |Twilight | |New Moon | |Eclipse | |Breaking Dawn | |Author |Stephenie Meyer | |Country |United States | |Language |English | |Genre |Romance, fantasy, young-adult fiction | |Publisher |Little, Brown and Company | |Published |2005–2008 | |Media type |Print | Twilight is a series of four vampire-themed fantasy romance novels by American author Stephenie Meyer. It charts a period in the life of Isabella "Bella" Swan, a teenage girl...
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...Chapter 1 THE PROBLEM AND ITS BACKGROUND Introduction Starbucks has been leading the coffee shop market in more than 40 years now. It has always been the place to find the world's best coffees. Its first store was founded at Pike Place Market in Seattle, Washington, United States. It has given a positive outcome so they serve consumers all over the world. The success of Starbucks coffee had come this far because they expand their operation and services and didn't limit their products. They sell not just coffee but tea, pastries, frappuccino, beverages and smoothies as well. Starbucks is the largest coffee house company in the world ahead of UK rival Costa Coffee, with 22, 551 stores in 65 countries and territories, including 12, 739 in Canada, 1,117 in Japan and 830 in the United Kingdom. From Starbuck' founding in 1971 as Seattle coffee bean roaster and retailer, the company has expanded rapidly. Between 1987 and 2007, Starbucks opened on average two new stores every day. Starbucks had been profitable as a local company in Seattle in early 1980's but lost money on its late 1989's expansion into the Midwest and British Columbia. Its fortune did not reverse until the fiscal year of 1989-1990, when it registered a small profit of $812, 000. By the time it expanded into California in 1991 it had become it trendy. The first store outside the United States or Canada opened in Tokyo in 1996, and overseas stores now constitute almost...
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...promoting doubt in parents, instructing forms of biomedical fear while capitalizing on their spiritual and paranormal belief naivety to enforce the same. These approaches are ensured to make it possible that even with any increase in people’s knowledge and evidence, their rational strength over anti-vaccine movements become a myriad.[Lewandowsky et al. 2013] Decision making becomes a weak thing to do because by looking at both ends, things seem to parallel each other. There those who believe in an unquestionable trust in political figures, doctors and other medical professionals. Other parents seem to look at homeopathy, nature and metaphysical tendencies to resolve their medical dilemma as regards to the vaccine.[Huntley and Peeters, 2010; Battles, 2008]. It is at this point that Lewandowski et al. [2013] and his believed that with an increase in knowledge the worldview polarization of science also doubled. Apparently, these issues are evident to point out to the fact that anti-vaccine attitudes are predicted by them. But there is very limited research in place, to depict the underlying factor beneath these forms of psychosocial behaviors against vaccines. The notion of worldview approach to anti-vaccine over vaccines is a current one and stems from paranormal, spiritual, and conspiracy beliefs over the vaccines. These non-evidence ways of life seem to reach out to the attitudes parents depict over vaccines for such a long time.[Jolley and Douglas, 2014; Goertzel, 1994] There those...
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...Begin Reading Table of Contents Photos Newsletters Copyright Page In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher is unlawful piracy and theft of the author’s intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the author’s rights. For Isabella and Calista Stone When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices. —Jeff Bezos, commencement speech at Princeton University, May 30, 2010 Prologue In the early 1970s, an industrious advertising executive named Julie Ray became fascinated with an unconventional public-school program for gifted children in Houston, Texas. Her son was among the first students enrolled in what would later be called the Vanguard program, which stoked creativity and independence in its students and nurtured expansive, outside-the-box thinking. Ray grew so enamored with the curriculum and the community of enthusiastic teachers and parents that she set out to research similar schools around the state with an eye toward writing a book about...
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...How Global Brands Compete When a brand is marketed around the w orld, t hat fact alone gives it an aura of excellence-and a set of obligations.To maximize the value of global reach, companies must manage b oth. 68 HARVARD BUSINESS REVIEW by Douglas B. Holt, John A. Quelch, and Earl LTaylor I More than two decades ago, Harvard Business School professor Theodore Levitt provocatively declared in a 1983 HBR article, "The Globalization of Markets" that a global market for uniform products and services had emerged. He argued that corporations should exploit the "economics of simplicity" and grow by selling standardized products all over the world. Although Levitt did not explicitly discuss branding, managers interpreted his ideas to mean that transnational companies should standardize products, packaging, and communication to achieve a leastcommon denominator positioning that would be effective across cultures. From that commonsense standpoint, global branding was only about saving costs and ensuring consistent customer communication. The idea proved popular in the 1980s, when several countries opened up to foreign competition and American and Japanese corporations tried to penetrate those markets with global brands and marketing programs. T'S TIME TO RETHINK GLOBAL BRANDING. While the world economy continued to integrate, experiments with global branding soon slowed. Consumers SEPTEMBER 2004 in most countries had trouble relating to the generic...
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...How Global Brands Compete When a brand is marketed around the world, that fact alone gives itan aura of excellence-and a set of obligations.To maximize the value of global reach, companies must manage both. 68 HARVARD BUSINESS REVIEW by Douglas B. Holt, John A. Quelch, and Earl LTaylor I More than two decades ago, Harvard Business School professor Theodore Levitt provocatively declared in a 1983 HBR article, "The Globalization of Markets" that a global market for uniform products and services had emerged. He argued that corporations should exploit the "economics of simplicity" and grow by selling standardized products all over the world. Although Levitt did not explicitly discuss branding, managers interpreted his ideas to mean that transnational companies should standardize products, packaging, and communication to achieve a leastcommon denominator positioning tbat would be effective across cultures. From that commonsense standpoint, global branding was only about saving costs and ensuring consistent customer communication. The idea proved popular in the 1980s, wben several countries opened up to foreign competition and American and Japanese corporations tried to penetrate those markets with global brands and marketing programs. T'S TIME TO RETHINK GLOBAL BRANDING. While tbe world economy continued to integrate, experiments with global branding soon slowed. Consumers SEPTEMBER 2004 in most countries bad trouble relating to the generic...
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...External Analysis of Starbucks 1 RUNNING HEAD: STARBUCKS External Environmental Analysis of Starbucks and the Coffee Industry Harold Brown Strategic Management MGMT 4340 Dr. Nwabueze March 3, 2011 External Analysis of Starbucks 2 Contents 1.0.0. Executive Summary ...................................................................................................................... 5 2.0.0. Company History ................................................................................................................................ 8 2.1.0. Background ....................................................................................................................................... 12 Table 1: Starbucks Revenue Trends 2005-2010 ..................................................................................... 12 2.2.0. Purpose of This Study ....................................................................................................................... 14 3.0.0. External Analysis .............................................................................................................................. 15 Diagram 1: The Components of a Coffee Firm’s Macroenvironment .................................................... 16 3.1.0. General Environmental Analysis ...................................................................................................... 16 3.1.1. Demographic Segment ...................................................................
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