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Ben & Jerry's Case Study

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Ben & Jerry: Case Study

1. How has Ben & Jerry’s fulfilled its mission statement?
Ben & Jerry’s has 3 dimensions on its mission statement: * Product: Ben & Jerry are making and distributing the finest quality of all natural ice cream with innovative flavors. For example they created Chocolate Fudge Brownie flavor but also Chubby Hubby, Chunky Monkey and Bovinity Divinity, which all are innovative and creative flavors with original names.
For instance, they successfully avoided to ship back an amount of frozen brownie, a decision that you have both hurt Ben & Jerry and the supplier and created a new flavor with the frozen brownie.

* Economic: In 1994 Ben & Jerry issued 75,000 shares at $10.5 per share exclusively to Vermont residents allowing the first supporters of Ben & Jerry to profit from its success. That both a financial and social decision. Later, the shares were listed on the NASDAQ to offer greater liquidity and capital.
Ben & Jerry were also successful to cut expenses when they moved to their plant in Waterbury: instead of spending money to eliminate liquid waste they made a deal with a local farmer that would feed his pigs with the milky water. They later loaned money to the farmer to purchase 200 more pigs to eliminate all the liquid waste of Ben & Jerry. This satiation was profitable for both parties and was a financial and social success.
However, at the end of the 60’s Ben & Jerry were not making any profit because they were unwilling to raise their prices. They eventually raised their prices and went against their will to offer quality product to everybody and not as affordable as before.

* Social: Ben & Jerry donated 7.5% of their pre-tax earnings to various social condition. They created a special day where customers could come and appreciate free cones. Additionally, they

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