...Memo To: Marketing Department From: Group C Date: August 1, 2013 ------------------------------------------------- Re: Kelly Service Marketing Team Recommendation for Wal-Mart As the future of hiring employees changes too more temporary and contract workers to reduce cost, Wal-Mart is no exception. Wal-Mart even labels these temporary employees as “Flexible Associates”, spokesman Dave Tovar says temporary employees allow store managers to provide permanent workers a more reliable schedules. (Huffington Post August 2, 2013). Along with a more reliable schedule for permanent employees Wal-Mart saves big bucks with no benefits and lower wages. History of Walmart Sam Walton opened the first Walmart in 1962 with the vision of low prices anytime anywhere. From there Sam Walton opened Sam’s Club wholesale stores and Walmart Superstores combining grocery and merchandise. In 1991 Sam’s Club went international opening in Mexico and with the purchase of Woolco in 1994 Walmart continued its international path opening in Canada. Walmart did not stop there with continued expansion into twenty-seven countries Walmart has over 2.2 million associates and serves over 200 million customers every week. (2012 Wal-Mart Stores, Inc.) Walmart Services and Products Walmart Charities and Scholarships In 2012 Walmart’s giving surpassed one billion dollars worldwide. Through Hunger Relief and Healthy Eating programs, plus a sustainability plan showing people how to live...
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...Memorandum To: Professor Sims CC: Pamela M. Berklich, Kelly Service, Senior Vice President, Global Solutions and Services From: Douglas, Ruth, Chasity, Jonathan, Diana Date: 5/26/2012 Re: Background Information on Targeting Company, Walmart Stores Incorporated Analytical Report Enclosed is the report about the background of the company, Walmart Stores Incorporated, chosen to solicit and the services that Kelly Services provides, which you requested on May 25, 2012. Walmart Stores Incorporated is one of the largest grossing companies in the nation, focusing on stocking a large supplies of various products and concentrating on low prices. Kelly Services would be a part of the national market that Walmart is a part of. Walmart Stores Incorporated is known for its dedication and being one of the largest distributors of a variety of goods, groceries, appliances, electronics, hardware and software at competitive prices. Sam Walton founded Walmart Stores Incorporated in 1962 and publicly traded on the New York Stock Exchange in 1972. Although Walmart Stores Incorporated is a large company, Kelly Services is an industry variety company that can successfully provide experienced and well trained sales, technical, and service resources. Walmart is recognized as one of the most competitive and giving corporations in the nation, donating billions of dollars each year to various charities and schools, in 2006...
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...Dupont has brought world-class science and engineering to the global marketplace. They are a science based company spread out throughout the globe that are working to find innovative solutions for the need to deal with our ever growing population crisis. They have an influence in several industries including automotive, electronics, agriculture, mining, food, and beverage just to name a few. It is a company whose goal is to ''work collaboratively to find sustainable, innovative, market-driven solutions to solve some of the world’s biggest challenges, making lives better, safer, and healthier for people everywhere.'' (http://www.dupont.com/) Overall it is an amazing company with a highly positive reputation. It is a company that had grown and changed from a ''company dependent on cyclical industries like industrial chemicals, and paint for automobiles to one focused in totally new directions. The mantra is to help feed the world’s growing population with enhanced crop production from better hybrid seed and from nutritional additives to processed food products by adding soy or other products.'' (http://www.forbes.com/sites/joanlappin/2014/02/28/evolving-dupont-emerging-as-a-leading-dow-industrial/) Dupont is a company that truly cares about how to better the world one innovation at a time. ''It retains a robust patent portfolio but more importantly, it continues to find new uses for the things it has and continues to invent.'' It has created many new products and resources that...
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...changes, the changes didn’t affect anyone who worked at Southwest. They were still the number one airline and still paid their employees the highest salary out of all the other airline companies. As the company's leader, Kelly said he strives to balance three important areas of focus for the company: low cost, customer service, and focus on its people. The strong customer service was already embedded into the company when he started at Southwest in 1985. Kelley said, communication is the biggest key in being a leader. Kelly, who previously served as CFO, is an accountant by trade. When he became chairman and CEO, he said he found it to be very different than being a financial technician. I think that Gary Kelly is a very good leader because he listens to what his employees have to say and really values their opinion. I don’t think many CEO’s can say that. He knows that in running a successful company, one has to keep employees happy and make them keep wanting to work. Employees are the backbone of your company, they are the ones who keep the company going; sure the executives have to make some big time decisions but for the most part the employees help run the company. Gary Kelley has kept Southwest traditions by the low fares and great customer service. That is what made Southwest what it is today. He then made a decision that I think changed Southwest in the best way, by making bags fly for free. All of the other airlines make you pay to check a bag. This new strategy...
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...July 30, 2011 Professional Writing SUMA11 Sec C Professor Marie Larcara Date: July 29, 2011 To: Kelly Services Marketing Department, Supervisor From: Team C, Research Department Subject: Cultural aspect of China Business Communication in China As requested “Team C” has researched the required information needed to successfully penetrate the market for temporary staffing service opportunities in China businesses per our conversation June 5, 2010. Although the current wide success of Kelly Services Management here in the United States to understand the diversity of cultures in every business and capitalize on it, the opportunity to have the same success in China would require a different operational approach. Potential growth in this new market would greatly increase our reputation here at Kelly Services Management as well as our revenue growth. During our research on how to successfully penetrate the Chinese businesses for staffing services the main focus of the research was to logically acknowledge and understand the cultural aspects of China’s business practices. The purpose for this research was to understand the challenges in working within the Chinese business culture. The following research covers high and low context communication style indicating what is acceptable to the Chinese people. This research covers the meanings associated with the Chinese people commonly used communication style in business practices. This research covers the aspects of...
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...for pregnant women in Australia, choosing can often be a difficult task. This essay aims to describe the midwifery model of care and to compare this model of care for childbearing women to other models of care, including medical models of care and shared models of care. It aims to highlight and provide information as to why midwifery led care would be the best option for child bearing women. Caseload midwifery is also explored as a specified option of midwifery led care, and benefits of this model of care are provided. Midwifery led care, or a midwifery model of care, is a model of care in which midwives are the main consultants, providing a high level of care for the women during pregnancy, labour and the post natal period. Midwives philosophy is that pregnancy and birth are normal physiological procedures in the women’s lifespan and refer to other specialists only when this differs from normal, standard pregnancies. Empathy, compassion, and consideration are some of the key components of midwives working in a midwifery model of care, though they also have a great awareness of the physiology of birth. (Dice, 2010). There are various policies for different hospitals in NSW for the model of care chosen, however the Department of Health (2014), focuses on the stages of maternity care required, resulting in a fragmented approach, with care being widespread and a lack of trust worthy and known health professionals present for the woman in need of care. There are many regions...
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...employment. It is generally used to describe those working for a single company or industry, but can also apply to a geographic region like a city, country, state, etc. The term generally excludes the employers or management, and implies those involved in manual labour. It may also mean all those that are available for work. Workers may be unionised, whereby the union conducts negotiations regarding pay and conditions of employment. In the event of industrial unrest, unions provide a co-ordinating role in organising ballots of the workforce, and strike action. Workforce management (WFM) encompasses all the activities needed to maintain a productive workforce. Under the umbrella of human resource management, WFM is sometimes referred to as HRMS systems, or even part of ERP systems. Recently, the concept of workforce management has begun to evolve into workforce optimisation. Specifically, workforce management includes * Payroll and benefits * HR administration * Employee self-services * Time and attendance * Career and succession planning / talent acquisition * Talent management and/or applicant tracking * Learning management and/or training management * Performance management * Forecasting and scheduling * Workforce tracking and emergency assist * Absence management Workforce management can also encompass field service management. This provides software to optimally plan and dispatch field service technicians and their properly stocked vehicles...
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...successfully exploit and incorporate the existing resources in an organization for the achievement of the objectives and targets of such organization (Northouse, 2004). Gary Kelly is the CEO of Southwest Airlines. He has a leadership style and a set of values that has helped Southwest Airlines emerge amongst all the other airlines in the business. This report analyzes the leadership style and philosophy of Gary Kelly and how his style of leadership aligns with the culture. This report also examines his personal and organizational values and evaluates his set of values that are likely to influence ethical behavior within the organization. Finally this report determines his greatest strengths and weaknesses and discusses the quality that I believe contributes most to this his success. Background of the CEO Gary C. Kelly is the CEO and chairman of Southwest Airlines. He started his career in 1986 as a controller at Southwest Airlines. In addition to working for this airline, Kelly sits in the board as Independent Director of several trade associations and corporations. In 1989, he was promoted and served as Chief Financial Officer from 1989 to 2004. He served as Vice President of Finance from 1989 to 2001. Kelly served as a Vice Chairman of the Board of Southwest Airlines, from July 15, 2004 to May 2008. Prior to working at Southwest Airlines he worked as controller of Systems Center Inc. and as an Audit Manager of Arthur Young & Company in Dallas. He also served as Vice Chairman...
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...country, as well as Upper-Midwest, there is room for growth courtesy of new stores. Opening of their stores in California could well be stressful for them, as the market is challenging, and there is little room for newcomers, unless they come up with impressive deals. On the other hand, their plan of having a merger with their rivals Family Dollar is on the cards, though it is hard to figure out the impact it would have on the two parties/the newly formed company. Also, Dollar General does not cater all departments like several other retailers across the country do; for instance, there is no segment for clothing, and similar items. Also, not much has been spoken about the personnel at Dollar General, as it is usually done for the staff working at their retails stores. Recommendations: * Effective personnel in the stores to guide the customers, who could be persuasive, are likely to encourage...
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...McDonald’s. You as new employees will be coming into the new world of McDonald’s. For the organization to grow, it needs to have the transformation take place by uniting the management and the employees as a team or more importantly – as partners. You as new employees need to want to become part of the family that is McDonald’s. As the extensive renovations happen and the expansion of employees progresses, working together will make the entire team productive and impact that will have on consumers coming in to enjoy their time and meals with us will be extreme. The changes that are being strategically planned include televisions, an electric fireplace, cozy chairs, lots of wood and stone, along with speeding up the drive-through, offering salads, and a lot more equipment to speed up service (Kelly, 2011). What this means is training for you as new employees to utilize the new technology. Hiring new employees requires human resources to do background checks, orientation, training, set up benefits such as pension, insurance, time-off, severance, and any packaged company benefit entitlements. All of these cost the company time and money. In addition to getting new employees in place, the cost of expansion is vast and this one will cost McDonald’s a vast amount of money. Making organizational changes results in a better organization is everyone is on the same page. The control for McDonald’s is the recruitment they do to get new employees like you. Employees are promoted from...
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...Student Self-administered case study Importance of Diversity In The Workplace Case summary: Case duration (Min): Human Resource Management (HRM) 45-60 Promoting diversity Worldwide This case focuses on DIFFERENCE ‐ Interacting and working productively with others and how best to use human resources to meet organizational goals through high levels of performance (motivated, effective and efficient workers) and competing in the global marketplace. We begin this case by exploring the changing nature of the workplace; We then explore what is meant by diversity and consider the business case for promoting and managing diversity within contemporary organizations. Learning objectives: Evaluate diversity and multiculturalism as a source of sustainable competitive advantage and identify the benefits of diversity for organizations. Case problem: What is meant by diversity and should organizations seek to be diverse? Company Aramark http://www.aramark.com/ Food ‐ Major Diversified ARAMARK is a leader in professional services, providing award‐winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine's 2009 list of "World's Most Admired Companies," ARAMARK was ranked number one in its industry. ARAMARK seeks to address issues responsibly that matter to its clients, customers, employees and communities by focusing on employee advocacy...
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...The second part is an executive summary written for Cliff O'Conner, CEO at AcuScan, Inc. including recommendations for a solution for the company's crisis. Assumptions Four employees that are employed at AcuScan and are involved in this case study they are the following; Kelly Thomas, Chief Engineer of Products Software, Pat Lambert, Director of Marketing, Cliff O'Connor, CEO and Chris Martinas, Vice President of Product Development. The assumptions of each employee are recognized and discussed starting with Kelly Thomas. Kelly feels the budget and timeline to be impractical and thinks Optimize is putting the company on the line. He assumes that only one feature of the Optimize application can be developed by the company's dead line of August first. Based on his conversations and e-mails with Chris, Kelly believes that together the iScann project and financial plan are at risk. Kelly assumes that quality control is of greatest significance for this project. The company's reputation is at stake with new product development and should not be defined exclusively by the marketing department. Pat had an idea for the Optimize that came to her one evening in a dream. Following a brief hallway discussion with Kelly, she assumed that it was effortless to build on existing applications of previous products and wrote up the product concept. After contacting focus groups she believes that there is an interest for Optimize and thinks AcuScan can add considerable advantage if the product...
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...The Business Environment in Today’s Economy Lisa K. St. Clair Strayer University BUS 100 February 7, 2013 Professor Jerome Newman The Business Environment in Today’s Economy Our economy is made up of financial and social systems which depend on the flow of goods and services that businesses provide. The vast majority of enterprises in the United States are made up of individuals, businesses, and nonprofit organizations. Various departments of the government own a number of major enterprises including the military, universities, postal services and national parks. The mix of both free enterprise and government owned enterprises is known as mixed economics. The quality of life in our society is impacted by value that these businesses bring to our economy. This can be measured in monetary value and also by assessing the standards of living in our economic system. (Kelly/McGowan, 2012) The Role of Business The actions of businesses or organizations can positively influence our economy or can cause devastating effects. The direct result from businesses that practice greed and unethical choices contributed to the U.S. economic collapse in the fall of 2008 (Permanent Subcommittee on Investigations , 2011). In the wake of this economic crisis many business and organizations were forced to rethink their strategies and invest in technological advances as a way to improve standards of living and continue to earn a profit. Businesses must not only continue to focus on...
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...keep their identity anonymous and asked only to be referred to as “Rush”. After exploring both sides of the topic I’ve come to the conclusion that the pro-gambling side wins. The evidence given by the supporters seems much more concrete and numbers based while the opponents seem to appeal to the public’s pathos using fallacies such as hasty generalizations and post hoc ergo propter hoc. There are many different forms of legalized gambling today, ranging from state lotteries, to commercial casinos, and Internet gambling. I’m going to focus on the two that seem to be most applicable to the state of Hawaii, which are commercial casinos and a state run lottery. CASINOS PROS: Let’s start by looking at casinos. Proponents say that casinos benefit local economies by creating jobs and paying taxes to local Governments, and multiple states have shown large economic success with the introduction of casinos. According to Frank J. Fahrenkopf Jr.,...
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...IT Infrastructure of NEI Newman Electric Inc. Information Technology Decisions By: Darlene Brown 10-27-2013 Introduction Newman Electric in Clovis, New Mexico has been in service for over 58 years. It started business in 1955 in Clovis, New Mexico. The nature of Newman Electric business is the service and repair of electric equipment, agricultural systems, controllers, and Industrial services. Newman Electric specializes in agricultural, irrigation systems, and motors. Today it has between eleven and fourteen employee’s services its customers. Their base service is spread out over north and east central New Mexico and West Texas. Newman Electric has been serving the farms, dairy, and feed lots of this area with expert in agricultural, industrial, and commercial electrical services. Newman Electric is one of only a few Electric company in Clovis that services agricultural systems, controllers for the farms and dairy, feed lot companies around central New Mexico and West Texas. A few of the services that Newman Electric specialize in are irrigation equipment replacements, city systems, city controls for water, city mechanical Systems, and feed lots services. . At Newman, they take care of the customer and build a long standing relationship. Newman Electric includes the following personnel: 2-owners Gene and Cleaun Newman 1-manager 1-bookkeeper 1-receptionist 1-warehouse manager 6-electrician 1-assistant to the electrician Newman...
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