...Gestão Estratégica e Comercial 2014/2015 Robin Hood Case Study 1 II. Table Index Table 1. Market Segmentation………………………………………………………………..6 Table 2. PESTL Analysis……………………………………………………………………...7,8 Table 3 Benchmarking ……………………………………………………………………...12 III. Image Index Figure 1. Porter Analysis Diagram …………………………………………………………...9 Figure 2. Porter’s generic Value Chain………………………………………………………10 Figure 3. SWOT analysis……………………………………………………………………...13 2 IV. Index 0. Executive Summary…………………………………………………………………………....4 1. Introduction……………………………………………………………………………………...5 2. Definition of the Market – Market Segment………………………………………………..5,6 2.1. Geographic segmentation…………………………………………………………….....5 2.2. Demographics………………………………………………………………………….....5 2.3. Psychographic…………………………………………………………………………….5 2.4. Behavioural………………………………………………………………………………..6 3. Analysis of the External Environment…………………………………………...…………....6 3.1. PESTL Analysis…………………………………………………………………………..7 3.2. Porter Analysis………………………………………………………………..……..…8,9 4. Analysis of the Internal Environment…………………………………………………….10,11 5.Analysis of the Competitive Position of the Organization…………………………..….11,12 5.1. Critical Success Factors………………………………………………………...….11,12 5.2. Benchmarking……………………………………………………………………….…..12 6. SWOT Analysis……………………………………………………………………...…….13,14 7. Recommendations………………………………………………………………………...
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...many impacts on business. In this discussion the writer discusses three ways in which the law affects business. Generally the law affects business in the following ways: * Protecting the interests of the investors * Protection of the provisions of business contracts * The law regulates the business environment * The law provides guidelines in the employee- employer relations * There are laws on tax * It promotes transparency. Regulating business environment and operations The law provides guidelines and standards in which all businesses must operate. This protects the business from crumpling as much as protecting the consumers. For examples there are laws that require the business to comply with international practices. For example the companies must declare their business deals with the international partners. The government needs to find out if the partnership is in the interest of the investor. Another example of this relates to the need of all business in the country to get registered. In registering businesses certain details are required. This ensures that all businesses operating in the country are known. If other business people get into business deals with that organization in case of disputes the courts can use the legal procedures to deal with such organizations. Employment laws Employment laws describe the working relationships among business and the employees. The employees must not be exploited by the businesses. It stipulates fair...
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...Motivation: Importance in the Organization Abstract Motivation is a key factor to drive employees in any company and is essential for a company to run effectively. Employee satisfaction plays a key role in the productivity and growth of an organization. In the current generation the main concern, in many organizations, is the lack of motivation in the employees. It is important for a company to take action and make sure that the employees are well-motivated. In this paper some theories of motivation I used are Expectancy, goal-setting and self-efficiency. I did a bit of research and found a couple of interesting articles which helped me understand the theories in more depth. This paper encourages organizations to use motivation theories for better efficiency and employee satisfaction. A company should try to figure out which method satisfies an employee and what the employee expects from his/her job. Keywords: Expectancy, goal-setting, self-efficiency Motivation Organization Problems and symptoms: I am currently working as a Senior Accounts Payable Clerk at Fermar Paving Limited based out of Toronto. They do road improvement and construction jobs for the city in the Greater Toronto Area and during winter they also do winter maintenance and snow clearing for the city. Although it is a great company to work for, I feel that there is lack of motivation in the company. Motivation is the process that accounts for an individual’s intensity, direction, and persistence...
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...Penkalski Western Governor’s University May 8, 2016 “A nurse who is totally present sees the subtle, perceives the whole, and co-creates with the person—and the health team—a creative response to the uniqueness of the situation,” (Koerner, 2011). Jean Watson’s Theory of Human Caring established a framework of core concepts that assists in understanding the concept of “being human”. Personalities, life experiences, and core values allow an individual to become a certain type of provider. Being aware of personality traits and how they impact us as individuals can help us to become more efficient providers of healing for the diverse population as it stands today. Fostering a healing environment that can encourage excellence for nursing practice that involves mindful presence can create greater outcomes for patients. Models of Health and Healing The history of nursing dates back centuries with different eras of health and healing that have led us to this moment in time and the way nursing is currently practiced. Although there are many types of health and healing, in the United States predominately conventional medicine is practiced. There are three Eras that require review to gather information and understanding that help to redefine how health and healing has arrived at its current form. The first Era is Era I which took foothold in the 1860’s and focused on biomedicine. Era II, which began in the 1950’s, focused on mind and body healing. Finally, we find ourselves...
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...S w 9B12M003 SHER-WOOD HOCKEY STICKS: GLOBAL SOURCING Megan (Min) Zhang wrote this case under the supervision of Professor Paul W. Beamish solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation prohibits any form of reproduction, storage or transmission without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Richard Ivey School of Business Foundation, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2012, Richard Ivey School of Business Foundation Version: 2012-02-13 In early 2011, the senior executives of Sher-Wood Hockey (Sher-Wood), the venerable Canadian hockey stick manufacturer, were pondering whether to move the remaining high-end composite hockey and goalie stick production to its suppliers in China. Sher-Wood had been losing market share for its high-priced, high-end, one-piece composite sticks as retail prices continued to fall. Would outsourcing the production of the iconic Canadian-made hockey sticks to China help Sher-Wood to...
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...Cultural Anthropology/Introduction Cultural Anthropology is the study of human cultures, their beliefs, practices, values, ideas, technologies, economies and other domains of social and cognitive organization. This field is based primarily on cultural understanding gained through first hand experience, or participant observation within living populations of humans. What is Anthropology? Anthropology is the scientific study of human beings as social organisms interacting with each other in their environment. Anthropology can be defined as the study of human nature, human society, and the human past. It is a scholarly discipline that aims to describe in the broadest possible sense what it means to be human. Anthropologists are interested in comparison. To make substantial and accurate comparisons between cultures, a generalization of humans requires evidence from the wide range of human societies. Anthropologists are in direct contact with the sources of their data, thus field work is a crucial component. The field of Anthropology, although fairly new as an academic field, has been used for centuries. Anthropologists are convinced that explanations of human actions will be superficial unless they acknowledge that human lives are always entangled in complex patterns of work and family, power and meaning. While it is a holistic field, anthropology is typically considered to consist of five sub-disciplines, each focusing on a particular aspect of human existence: * Archeology:...
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...Parts: Table of Contents Brief History/Background of the Company/Company Profile Summary of the OJT Experience Assessment of the OJT/Practicum Program New knowledge, attitudes, and skills acquired Theories actually seen in practice Feedback that can be given to the company or institution Benefits gained Problems encountered Appendices Company brochure and/or pamphlet Copy of the Endorsement Letter Copy of the Training Plan Copy of the signed Waiver Form Daily Time Record Quarterly Performance Appraisal Forms Certificate of Completion II. BRIEF HISTORY OF THE RESTAURANT Shakey's Pizza was founded in Sacramento, California, on April 30, 1954, by Sherwood "Shakey" Johnson and Ed Plummer. Johnson's nickname resulted from nerve damage following a bout of malaria suffered during World War II. The parlor opened on a weekend, but since the pizza ovens were not yet completed, only beer was served and Shakey took the profits from beer sales and bought ingredients for pizza the following Monday. Shakey personally played dixiel and jazz piano to entertain patrons. Shakey's initially became known outside Sacramento, not for its pizza, but for the jazz program it sponsored on a regional radio network. Shakey Johnson is honored in the American Banjo Museum in Oklahoma City, Oklahoma, for his longtime use of banjo music at his pizza parlors. Other live music, including piano, was also a staple in the old Shakey's parlors. The original store (a remodeled grocery store)...
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...System Structures Overview - HCAHPS Kelley Fox, Jonathan Nyeh Denise Sherwood, and Sarah Strickler HCS/533 March 25, 2013 Marc Magill System Structures Overview - HCAHPS Health care reform is much discussed in political news debates in the United States because of the needs of improving the current state of health care. It is imperative that health care is analyzed with the various types of information gathered to improve the current state of health care delivery. As such, the Centers for Medicare and Medicaid Services (CMS) will use the Hospital Consumer Assessment of Health care Providers and Systems (HCAHPS) survey. The CMS website (2013) states, the HCAHPS survey is “the first national, standardized, publicly reported survey of patients’ perspectives of hospital care.” This data set is important to CMS in meeting the Triple Aims goal set by the Department of Health and Human Services National Quality Strategy (DHHS-NQS) of providing better care and improved health at affordable cost while making decisions on how reimbursements will be redistributed to institutions meeting these goals. Our group chose this system structure because the analysis generated by the use of HCAHPS will greatly help change delivery of quality care in the next five to ten years. How the Structure Applies HCAHPS is rapidly becoming the national standard on assessing patient experience. The survey is randomized to adult patients admitted to medical, surgical, and maternity care service lines; the survey...
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...the medical field, as well as the general public, have come to view health and wellness. Where once health was thought to only be comprised of our physical body and the physical things that affect it, we now know that health encompasses so much more. We know that who we are is made up not only of the physical body, but also of mind, and spirit (Koerner, 2011), and that this not only affects each of us individually but also those around us and that we are part of something much bigger(Dossey, n.d.). It is so very important for each one of us to truly get to know who “I” am, to understand my strengths and weaknesses, what “makes me tick”, and truly motivates me. It is only then that I can begin to move through the process of becoming the best person and nurse that I can be. That is the process each one of us is in, and as we all move through this process of better understanding ourselves and making the changes due to the new understanding, we can truly begin to affect all those around us, also known as the “ripple effect”. Section A: Professional Presence A1. In the course of this class we discussed three models of health and healing-Era I, Era II, and Era III as identified by Larry Dossey, MD, a noted medical theorist. I would like to focus on Eras I and III and their differences as it relates to what it means to be human. According to Dossey, Era I began in the 1860s, when science became an integral part of medicine and can be called “mechanical medicine”(Dossey, n.d.)...
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...Mr Charles Winston is a forty two year old Afro-Caribbean male with end stage pancreatic cancer. He is married with two children and had previously worked as a solicitor- he has been admitted to the local hospice. For the purpose of this assignment the focus will be on pain, the importance of being pain free and what this would mean for Charles will be discussed through-out this case study. The World Health Organization (2008) say that freedom from cancer pain must be regarded as a human rights issue. Charles's pain was poorly controlled on admission so it took several hours for the nurse to assess and come to an agreement with Charles about how to manage his pain. The End of Life Care Strategy, written by the Department of Health have published the following guideline; " Ensure that pain amongst people approaching the end of life are kept to an absolute minimum with access to skilful symptom management for optimum quality of life." (Department of Health, 2008, p33). Historically, pain was seen as an emotion rather than a sensation that was experienced by the heart and not the brain (Meldrum, 2003). Pain in today’s society is seen as an unpleasant sensory and emotional experience associated with actual or potential tissue damage (International Association of the Study of Pain, 2011). Therefore, pain is not only experienced on a physical level such as intensity, location and quality but also with emotional feelings such as anxiety, frustration and depression. Pain is a multidimensional...
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...Preparation and Practice Workbook Grateful acknowledgment is given to authors, publishers, and agents for permission to reprint the following copyrighted material. Every effort has been made to determine copyright owners. In case of any omissions, the Publisher will be pleased to make suitable acknowledgments in future editions. Excerpt from The Mystery of Comets by Fred L. Whipple. Copyright © 1985 by Smithsonian Institution. Reprinted by permission. Excerpt from Freedom’s Children: Young Civil Rights Activists Tell Their Own Stories, by Ellen Levine. Copyright © 1993 by G.P. Putnam’s Sons. Reprinted by permission of Penguin Putnam. Excerpt from New Essays on the Psychology of Art by Rudolf Arnheim. Copyright © 1986, University of California Press. Reprinted by permission. Excerpt from The Natural History of Cats by Claire Necker. Copyright © 1970, A.S. Barnes and Co., Inc. Reprinted by permission. Copyright © by The McGraw-Hill Companies, Inc. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without prior permission of the publisher. Send all inquiries to: Glencoe/McGraw-Hill 8787 Orion Place Columbus, OH 43240-4027 ISBN-13: 978-0-07-876567-4 ISBN-10: 0-07-876567-6 Printed in the United States of America. 1 2 3 4 5 6 7 8 9 021 12 11 10 09 08 07 06 ACT/SAT Test Preparation and Practice Contents What...
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...Dear Ellen, As your lifelong friend, I was thrilled when you wrote me requesting my services as a life coach. Let me first explain what I will do for and with you as your life coach; I will not only continue to be your best friend as I have been for the past 30 years, but I will now also become your mentor and coach who will guide you on the journey we are about to undertake together. I realize that most of the problems that you have today are a direct result of being sheltered by your parents, more your mom after your parents divorced, as a result of your congenital heart condition. Together, as a team, we will find ways for you to find strength to come out of your shell and flourish. The journey that we are going to embark on together as a team called the “Hero’s Journey”. I can compare it to the Fireproof (Catt & Kendrick, 2008) journey for couples. Remember going to see that movie together? Remember how Kirk Cameron got his wife back in the end with hard work? Your “Hero’s Journey” is not going to be easy by any means, but with hard work, diligence and perseverance, together we are going to turn you into the beautiful woman, both inside and out, that you always wanted to be! As your new life coach, I hope to give you the focus, clarity, and self-confidence that many life coaches have given to others (Personal Coaching, 2003). The program that my company uses is taken from Joseph Campbell’s (2008) The Hero with a Thousand Faces. Your journey will be one...
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...Wharton School, University of Pennsylvania "Timothy has packed more lives into his 29 years than Steve Jobs has in his 51." —TOM FOREMSKI, journalist and publisher of SiliconValleyWatcher.com "If you want to live life on your own terms, this is your blueprint." —MIKE MAPLES, cofounder of Motive Communications (IPO to $260M market cap) and founding executive of Tivoli (sold to IBM for $750M) "Thanks to Tim Ferriss, I have more time in my life to travel, spend time with family, and write book blurbs. This is a dazzling and highly useful work." —A. J. JACOBS, editor-at-large of Esquire magazine and author of The Know-lf-AII "Tim is Indiana Jones for the digital age. I've already used his advice to go spear fishing on remote islands and ski the best hidden slopes of Argentina. Simply put, do what he says and you can live like a...
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...Academic Exchange Quarterly Spring 2001: Volume 5, Issue 1 Assessing the Effectiveness of ProblemBased Learning in Higher Education: Lessons from the Literature Claire H. Major, University of Alabama Betsy Palmer, University of Iowa Major is an assistant professor of higher education administration. <cmajor@bamaed.ua.edu>. Palmer is an assistant professor in the Counseling, Rehabilitation and Student Development department <betsypalmer@uiowa.edu>. Abstract ProblemBased Learning (PBL) is an innovative educational approach that is gaining prominence in higher education. A review of the literature of PBL outcomes summarizes, across multiple studies, the positive effects of problembased learning. Since PBL brings with it unique challenges to traditional assessment, however, this study suggests alternative approaches. Alternative assessment may provide additional insight into the effectiveness of PBL and other alternative pedagogies. Introduction Traditional instruction, such as the typical lecturebased session that developed before textbooks were massproduced, often involves delivering as much information as possible as quickly as possible. The lecture method was one of the most effective and efficient ways to disseminate information and has often been used for this end. Because many faculty members are poor lecturers, and because students are often poor participants in the lecture, this type of instruction has often allowed...
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...Introduction The following assignment is aimed at creating a comprehensive marketing plan for a company called The Glass Company. The company has been producing glassware at in Canada since 1980. The manufacturing plant of the company in the United States is specifically designed to produce glassware for the North American market. The company offers high end glassware including drinking glasses and plates for both individual and corporate clients, emphasizing quality on luxury products. Executive Summary The Glass Company is one of leading companies at the luxury segment of glassware in the U.S. and Canada. The company’s positioning strategy is based on emphasizing exceptional quality of its products, while the prices for glassware products are the highest among comparable items. The narrowness of the existing target market and the willingness of future expansion to other segments of the glassware market, as well as economic pressures determine the need for a comprehensive re-assessment of the company’s goals for the future. This new 5-year strategic plan focuses on including one more target groups, extending the product line to meet the needs of middle-class consumers, and concentrating on improving the promotion strategy. Successful implementation of the plan will have a positive influence on profitability of the business, and, therefore, shareholders’ return, and return on investments. Environmental Analysis Competitive forces. Glassware products are available...
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