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Better World Books Case Study

Submitted By
Words 180
Pages 1
Mr. Taranjeet Singh
3256, Seaton Street
Victoria, British Columbia
November 3, 2015
Mr. John
Sales Executive, Better World Books
31, CN Tower
Toronto 35466
Dear Mr. John:
Subject: Refund money of Accounting 110 Book.
This is to notify you that the Book (Product code: 123) purchased by me from the online shopping portal of Better World Books is not working. I had placed the order on your portal on 21 October, 2015. As per your written commitment it would have been delivered to me within 7 days but I have received it on 03 November, 2014. I am not only annoyed with the delay of the supply but also with the condition of the Book.
It is not in good condition at all. I want you to make the refund within 7 working days otherwise I will appeal

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