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TABLE OF CONTENT LIST OF TABLE 01 List of contents 02 List of figure 03 Chapter 1 04 Competency of service industry Over view 05 Sentiment analysis 06 Customer engagement response 07 Survey analysis 08 Over view 09 Summary 10

CHAPTER 1 COMFETENCY IN SERVICE INDUSTRY The purpose of this project is to know how the other industry stabilized or to maintain their level of service. Service industry cluster has played an important role in economic system of an area. Core competence evaluation of modern service industry cluster has been a very significant theoretical and practical problem of the research on industry cluster. The goal of the investigation is to assess core competence of modern service industry cluster accurately and visually. The primary factors of core competence of modern service industry cluster are analyzed first. Radar chat which is mapping of evaluation factor is used as a diagrammatic representation to assess core competence of modern service industry cluster. In order to get the priority of evaluation factor,

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