...and Khandelwal discuss the activities of the American Express Learning Network (AELN) in order to enhance the performance capabilities of employees at American Express (AmEx). The case explains how AELN goes about fostering learning and promoting superior performance among its employees, and examines AELN’s programs for customer service and leadership development training (Quick, Nelson & Khandelwal, 2013). Keywords: learning, goal-setting, training. 1. What applications of learning theory and goal-setting theory do you see in AELN’s customer service training program? AELN’s learning theory for customer service is based on reinforcement. Training would be seen as its strategic reward. The company also uses qualitative goals to improve relationships with customers. 2. What applications of learning theory and goal-setting theory do you see in AELN’s leadership development program? It looks like AELN’s leadership program is based on a cognitive approach to learning. In fact, one group was given material to learn and reflect on their own (introverts), while the other group was learning through the process of exchanging ideas and interactions with other people (extroverts). The company also uses quantitative goals to measure responses for the program. 3. Explain why you think the blended learning approach to leadership development turned out to be the superior training venue. I think the blended approach could be better than the other ones because of its...
Words: 361 - Pages: 2
...a mishmash of educational technologies into a coherent “blended learning” model is fast becoming the holy grail of modern education. With so much software and hardware already in place, making blended learning work is less about acquiring technology, and more about changing mindsets. Susan O. Moore, supervisor of blended learning at Meriden Public Schools (CT), breaks the implementation of blended learning into five stages: Build the capacity of staff members to support each other in the transition to a blended learning environment. Provide opportunities for staff to visit each other’s classrooms and collaborate. Allow teachers and students the freedom to fail and learn from mistakes. Engage student experts to support each other and their teachers in learning new technologies. “We had students present on technology tools to teachers during one of our professional development days,” Moore said. A student introduced her to Google Keep, which has become one of the apps she uses most. Encourage students and teachers to take charge of their learning. Providing control over “time, place, path and/or pace” comes with responsibility. For example, a student might have access to digital content during the high school pep rally, but is that the best time and place to retain the information? Teachers may need additional training in using rotation models or creating digital content. “They need to model extending learning beyond the classroom,” said Moore. Take the first step...
Words: 566 - Pages: 3
...Abstract From time immemorial, the role of education has been to prepare individuals to contribute to the society, while also furthering their course. However, the disparity in the US education sector is preventing the system from meeting this key goal. Therefore, blended learning has been hailed as a possible answer to the current limitations of the current system. In this paper, the writer examines the current literature on blended instruction, its benefits, and challenges, as well as, the current evidence on its effectiveness. However, there is no conclusive evidence that blended learning is effective in promoting academic success. These results could be attributed to the lack of consensus on the actual definition of blended learning and its composition. However, the transition to blended learning is inevitable. The review concludes by examining how school administrators can adopt and promote change within their jurisdiction concerning the adoption of blended learning. Blended Learning: Possibilities, Challenges, and Embracing Change Introduction and Background Any education system has the purpose of preparing individuals to contribute to the society, while also allowing them to create desirable lives, either for their families or themselves. The world of work has evolved from an industrial orientation to an information age. Despite this evolution, the education sector has not evolved fast enough and is still operating under the same rules that...
Words: 3542 - Pages: 15
...document) titled “Blended Learning in Middle Schools: Possibilities, Challenges and Embracing Change” for consideration for publication for your upcoming issue on technology in education. The article examines blended learning, its challenge, and benefits, as well as, how school administrators can begin the process of implementing the modality. The manuscript meets all your requirements regarding length, originality, form, and formatting. The word document manuscript is 10 pages in length while the abstract is 142 words long. Thank you in advance Sincerely, Name, Salutation Phone Number Email Blended Learning in Middle Schools: Possibilities, Challenges and Embracing Change By (Student’s Name) Institution Date of Submission Abstract From time immemorial, the role of education has been to prepare individuals to contribute to the society, while also furthering their course. However, the disparity in the US education sector is preventing the system from meeting this key goal. Therefore, blended learning has been hailed as a possible answer to the current limitations of the current system. In this paper, the writer examines the current literature on blended instruction, its benefits, and challenges, as well as, the current evidence on its effectiveness. However, there is no conclusive evidence that blended learning is effective in promoting academic success. These results could be attributed to the lack of consensus on the actual definition of blended learning and its composition...
Words: 3712 - Pages: 15
...496 Critical Success Factors for E-Learning Adoption Spiros Borotis Athens University of Economics and Business, Greece Panagiotis Zaharias Athens University of Economics and Business, Greece Angeliki Poulymenakou Athens University of Economics and Business, Greece Chapter XXXV ABSTRACT E-learning attracts considerable interest in contemporary corporate training curricula. As it concerns a considerable investment, organizations that tend to adopt and maintain it effectively and efficiently in the long term need to learn from the pioneers. Authors’ experience and extensive literature review lead to 11 critical success factors, which promise to increase the awareness towards the most common impediments. Those critical success factors include the alignment with business objectives; leadership; empowerment of the learning aspect; technological infrastructure; blended instruction; careful design; evaluation and feedback; time and space to learn; motivation to learn; usability; and complete knowledge of learners’ characteristics. Copyright © 2008, Idea Group Inc., distributing in print or electronic forms without written permission of IGI is prohibited. Critical Success Factors for E-Learning Adoption INTRODUCTION E-learning is increasingly recognized as an important mean in delivering effective and relevant training in the workplace. This new training delivery mode exploits the power of Web networking and capitalizes on corporate technology infrastructures...
Words: 7282 - Pages: 30
...need to new entrance; which prompted the stakeholders to search new approaches that combine the properties of both, the traditional learning and e-learning and, to overcome the deficiencies of both at the same time. The way therefore, was paved to the emergence of "Blended Learning" as a new approach blending all forms of traditional learning with the different varieties of e-learning creating an innovative teaching-learning methodology. A new innovation that increases the effectiveness of the teaching situation and offers new opportunities of interactive learning situation. Blended Learning and CALL Historical background The use of computer in language learning has started actually in the sixties of the twentieth century. With the advent of the eighties of the century, CALL have been gained considerable space in language learning systems especially, in the advanced countries, in association with great developments in language learning programs. Computer-assisted language teaching and learning development can be categorized into three stages associated with changes and developments in the linguistic and psycho-linguistic fields. The first was started in the sixties. It was established on the principles of the behaviorist theory, which considers the computer as an optimal tool for learning; that it allows repetition, which enables learning. Therefore, the implementation in this period was restricted into extensive drills, teaching grammar and conducting translation tests...
Words: 3313 - Pages: 14
...Digital Tools and Effective Strategies for Student Engagement in the Online Classroom Consider how these Tools can be Used Outside of the Classroom Student’s Name: Asfandyar Rashid Institution Affiliation: American Military University Digital Tools and Effective Strategies for Student Engagement in the Online Classroom Consider how these Tools can be Used Outside of the Classroom 1. Author(s) name(s): (Last name, first initial): Berg, G. A Year of publication: (2010). Title of the article: Cases on Online Tutoring, Mentoring, and Educational Services Name of the journal: Practices and Applications This book is an electronic agent that analyzes different case studies on ways in which Web-base services can be used to assist student and teachers to engage effectively in curriculum-based learning. Also compiled are project-based online communications that vary in length depending on the interests and needs of the student. Berg (2010) offers case studies and other examples that examine the successful approaches and models to mentor and tutor learning systems that are non-classroom based. This book is of huge significance to my research since it provides variety of case examples that a person can associate with in different online-based learning methodologies. The author has also covered a wide range of platforms on emerging technologies and how they intersect with the learning environments. Furthermore, the format of this book is easy to...
Words: 1308 - Pages: 6
...The impact of institutional mergers on information systems and blended learning provision in South African higher education Andrew Paterson Human Resources Development Research Programme, Human Sciences Research Council Private Bag X41 Pretoria 0001 South Africa Email: anmpaterson@hsrc.ac.za The period within which higher education mergers have taken place on a large scale internationally overlaps with a phase characterized by extremely rapid take-up of information technologies in higher education. This article analyses the implications of institutional mergers for information systems development in the South African higher education system. The analysis is undertaken with particular reference to the new institutional shape as envisaged in the higher education merger plan, and with reference to the characteristics of current higher education information systems. This article will draw attention to the key decisions that can influence the outcome of information systems integration in higher education mergers. Particular emphasis is given to the challenges of planning, and implementing online blended and collaborative curriculum modalities in the context of institutional mergers. Keywords: Information systems, distance learning, online learning, merger, higher education, knowledge management 1 INTRODUCTION Higher education mergers have been undertaken with the view to achieve a variety of goals in a wide range of national systems, including South Africa (Jansen et...
Words: 7127 - Pages: 29
...states many CEOs today understand the value of learning and can articulate how a better-skilled workforce helps the organization grow and succeed. They expect learning and development to support the organization's strategies, and to prepare employees to implement the direction the company needs to take to grow. As the workplace learning and performance profession has increasingly earned its seat at the strategic table and become a business partner, the need to develop that foundational competency has become more pronounced (Meier, 2000). WLP professionals must understand key functions of the business, such as finance, marketing, operations, leadership, strategy, and talent, as these areas represent the core business knowledge that will allow them to take on broader leadership responsibilities and add value to their organizations. An important part of building business skills trying to understanding learning effects on the organization, and communicating those effects. Business leaders expect accountability not only for training and development budgets, but also for the results of learning initiatives. Kitchener (1990),states organizations use a much broader set of metrics than in the past to account for the influence of learning. CEOs are less likely to pay attention to activity based numbers than to what they accomplish as a result of the training. While the indicators may vary from company to company, CEOs want to know how learning is affecting objectives such as customer...
Words: 2853 - Pages: 12
...EDU 695 Week 5 DQ 2 Professional Learning Communities NEW To Buy This material Click below link http://www.uoptutors.com/edu-695-ash/edu-695-week-5-dq-2-professional-learning-communities-new Professional Learning Communities One component of the 21st Century Professional Development framework encourages sharing knowledge with fellow faculty, using face-to-face, virtual and blended communications. When we think of sharing knowledge, we often think of using professional learning communities. In several of your courses, the concept of a professional learning community (PLC) is presented and elaborated on. A professional learning community consists of individuals with an interest in eduction. The focus of a professional learning community can be taking measures to ensure students learn, creating a culture of collaboration in the school, for school improvement and more (DuFour, 2004). In this discussion, you will deliberate about the use of professional learning communities as they relate to the 21st Century Professional Development framework with an emphasis on technology. Initial Post: Think about the 21st Century Professional Development framework and technology when working in your mock professional learning community. Next, imagine your state legislatures have asked the non-partisan Legislative Analyst’s Office to advise them regarding the creation of a blended professional learning community across the districts within the state. As an educator who is well versed in employing...
Words: 489 - Pages: 2
...impacts every aspect of our lives in the 21st century. In our fast-paced professional environments, we continually seek efficiencies with our time management skills and training methods that meet the real time needs of both the organization and the individuals that require that these learning objectives are implemented into their daily jobs. In the past, on-the-job training offered the most effective avenue for transferring knowledge. However, with the introduction of technology in the United States during the 20th century, ensuring quality standards were implemented meant that organizations had to re-evaluate their training methodologies. Additionally, laws implemented to advocate for workers also brought about changes in the approach to employee training. With the onset of technology as a helpmeet for understanding the needs of an organization as well as offering training that helps grow the business, employers began implementing these new technological learning opportunities when offering employees both company-centric and legally required training. Noe (2010) tell us that, “Recognizing the value of human, social, and structural knowledge, many companies are attempting to become learning organizations and to manage knowledge in order to develop better products and improve customer service.” Therefore, as companies proceed into the 21st century and modify their approach to training on a global scale, technology provides additional options for meeting the training needs...
Words: 2491 - Pages: 10
...Running head: INTERNET AND DISTANCE ED 1 Internet and Distance Education Delivery Models Jane Ford EDU 400 Distance Education Prof. John Smith July 27, 2010 In the top half of the page, centered and double-spaced, include: title of the paper, your first and last name, course number and name, instructor name, and date of submission. Please note that Ashford University APA guidelines require title pages to include the course instructor’s name and date. This requirement is specific to Ashford and is not included in the APA publication guidelines as outlined in the APA Publication Manual (6th edition). To center a line in MS Word 2007, select the Home tab. In the Paragraph section, choose the Center symbol (multiple lines centered in a small box). To center pre-existing text, highlight the text first and follow the steps above. Margins should be uniform, at least 1 inch at the top, bottom, left, and right of every page. To change your margins, select the Page Layout tab. In the Page Setup section, click on the Margins symbol. Clicking on Margins will present a menu of margin settings, or you may create “custom margins.” To insert a header in MS Word 2007: 1. Select the Insert tab. In the Header and Footer section, select Header, and a drop down menu will display; Choose Blank. 2. This will open the Header and bring the “Header and Footer Tools” options to the top menu bar. Check the box for Different First Page. This will ensure “Running Head:”...
Words: 2395 - Pages: 10
...Put into this perspective, the Open University's multi‐media approach to teaching has been judged one of the most important innovations ever in the global educational system. Open learning allows individuals to learn in their own place and time and at their own pace, and to learn quickly away from work and in a way that relates them to their work or self-advancement. Open distance learning is particularly relevant for adult learners who may be in full time employment and who may wish to upgrade the knowledge and skills. There is some flexibility in terms of duration of programmes. There is a minimum and a maximum (TEC,...
Words: 1892 - Pages: 8
...Online Collaborative Learning for High School Students Using a Blended Approach for the Promotion of Self-Monitoring Skills Sharon Peters A Thesis in The Department of Education Presented in Partial Fulfillment of the Requirements for the Degree of Master of Arts (Educational Technology) at September 2006 © Sharon Peters, 2006 CONCORDIA UNIVERSITY This is to certify that the thesis prepared By: Sharon Peters Entitled: Online collaborative learning for high school students using a blended approach for the promotion of self-monitoring skills and submitted in partial fulfillment of the requirements for the degree of Master Educational Technology complies with the regulations of the University and meets the accepted standards with respect to originality and quality. Signed by the final examining committee: ______________________________________ Chair ______________________________________ Examiner ______________________________________ Examiner ______________________________________ Supervisor Approved by ________________________________________________ Chair of Department or Graduate Program Director ________________________________________________ Dean of Faculty Date ________________________________________________ Abstract Online Collaborative Learning for High School Students Using a Blended Approach for the Promotion of Self-Monitoring Skills Sharon Peters While online learning environments have become common at the...
Words: 11621 - Pages: 47
...dominance it has in the classroom. The significant research question is how much of a phenomenon YouTube truly is in the classroom. This particularly study is very pertinent due to the fact of the relevance YouTube has in the classrooms across America. The method of using the students brought it all into full focus because women and men naturally learn differently. The visual stimulation is more apparent in men than women and usage of YouTube aptly displays it. The blended learning theory forces us all see the special importance of YouTube. Garrison and Kanuka (2004) define blended learning as, “thoughtful integration of classroom face-to-face learning experience with online experiences. It is the true blending of technology in the rarest form. Some students learn better during the process such as blending learning. The method of using the female and male students from an urban gave the study the depth it sorely needed. The professor dealing with them face-to-face made the study very interesting due to the rate of learning. In applying the method the classroom materials focused on using YouTube so it stayed relevant to what was being taught in the book. In having the ability to utilize the usage of both the educational process is clearly heightened. This is no new phenomenon to the educational system usage of multimedia has been going on for several decades. It is ever changing with all of the new...
Words: 1200 - Pages: 5
