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Blockbuster

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* Should Blockbuster have known that dramatic change to their Business Plans would be necessary? Blockbuster didn’t have a technology problem, because digital distribution was minimal, but rather a customer problem. It gave customers no reason to visit stores in lieu of the latest and greatest hit. (www.forbes.com/.../the-internet-didnt-kill-blockbuster-the-compa...
Forbes Nov 8, 2013)

* When should they have sensed or perceived a change to their business would be necessary? Lack of ease of accessibility and higher prices in connection to other video rental outlets. Blockbusters main competitors such as Netflix, Redbox, and many On Demand services seem to have a much better grasp of the importance of instant access at a lower price. (Blockbuster Inc. (SWOT analysis). http://www.yousigma.com/comparativeanalysis/blockbusterinc.html)

* When should they have innovated or changed their plans to comprehend the perceived changes? Blockbuster’s biggest mistakes were that it failed to modernize its business strategy to include a multi-channel avenue for its customers to decide how they wanted to rent movies. Movie renters were and still are moving away from the traditional format of renting movies. Failure to adapt to changing consumer behavior and new technology helped companies like Netflix and Redbox gain considerable ground in the video rental industry.

* What should they have considered when looking at their Porter’s Model? What do you think kept them from making timely changes? Blockbuster failed to differentiate the threat of substitute products or services when there are many alternatives to a product or service. This oversight made it is easy for new competitors to enter a market.

* The last and newest article is about Google and their approach to business in a rapidly changing world. If Blockbuster followed Google's approach would they still be a viable company or maybe the leader in the field? I believe so. If Blockbuster had adopted the six management principles or came up with a similar model as Google, I believe Blockbuster would be relevant today. Listed below are the six management principles Google developed.

1. Dynamic capabilities. 2. A continuously changing organization. 3. A people-centric approach. 4. An ambidextrous organization. 5. An open organization that networks with its surroundings. 6. A systems approach to work differs from the conventional linear way of working. (HOW GOOGLE MANAGES CONTINUOUS INNOVATION IN A RAPIDLY CHANGING WORLD, March 7, 2014 by Annika Steiber)

* What changes do Netflix, cable companies, Satellite TV have to do to survive and grow? Cost will be the biggest factor. If cable and Satellite TV want to remain competitive they will have to lower their prices in order to compete with the numerous alternative companies on the market. For example the average family will pay for basic cable or Satellite services at a minimum $100, which also includes channels you don’t really watch. There are other competitors out there that will provide a similar serve at the fraction of the price. For example Amazon $8.25 a month, Hulu $8.00 a month, Netflix $9.00 a month, Sling Basic $20.00 a month and many more without having to sign a contract. (By Sean Captain, Jill Scharr APRIL 15, 2015 - Source: Tom's Guide US )

References

Adegoke, Y. (2011). Sony movies still off Netflix in Starz dispute. Reuters. Retrieved from http://www.reuters.com/article/2011/06/20/us-netflix-starz-idUSTRE75J7HV20110620
Baker, L. (2011). Blockbuster targets disgruntled Netflix customers. Reuters. Retrieved from http://www.reuters.com/article/2011/07/14/us-blockbuster-netflix-idUSTRE76D62E20110714
Blockbuster. (2011). Retrieved from http://www.blockbuster.com/

Blockbuster Inc. (n.d.). Retrieved from http://www.fundinguniverse.com/company-histories/Blockbuster-Inc-Company-History.html

Blockbuster Inc. (SWOT analysis). (n.d.). Retrieved from http://www.yousigma.com/comparativeanalysis/blockbusterinc.html

Carr, A. (2010). Blockbuster CEO, Jim Keyes, on competition from Apple, Netflix, Nintendo, and Redbox. Retrieved from http://www.fastcompany.com/1656502/an-interview-with-blockbuster-ceo-jim-keyes-part-ii

Company Overview. (2011). Retrieved from http://blockbuster.mwnewsroom.com/Company-Overview

Edge, C. (2002, July). Why I Hate Blockbuster: Rip-offs, Scams and Predatory Practices [Msg 1] Message posted to http://www.ihateblockbuster.com/forum/showthread.php?t=3131

Find a Redbox location. (2011). Retrieved from http://www.redbox.com/locations

Five steps to write a customer value proposition. (2008). Retrieved from http://usmansheikh.wordpress.com/2008/07/22/5-steps-to-write-a-customer-value-proposition/

Fryman (2010, October 12). Transitioning business models: Are there any businesses that successfully transitioned from brick-and-mortar to completely online? [Msg 1]. Message posted to http://ask.metafilter.com/167587/Transitioning-business-models

Lawler, R. (2010). How online video killed Blockbuster. Retrieved from http://gigaom.com/video/how-online-video-killed-blockbuster/

Levy, M. & Weitz, B.A. (2009). Retailing Management. New York, NY: McGraw-Hill.

Lieberman, D. (2010). Blockbuster files for Chapter 11 bankruptcy, will reorganize. USA Today. Retrieved from http://www.usatoday.com/money/media/2010-09-23-blockbuster23_ST_N.htm

Merced, M.J. (2010). Blockbuster, hoping to reinvent itself, files for bankruptcy. Retrieved from http://www.nytimes.com/2010/09/24/business/24blockbuster.html

Miller, Y. (2010). Blockbuster analysis. Retrieved from http://www.keeparticles.com/blockbuster-analysis_a13497.htm

Muehlhausen, J. (n.d.). Blockbuster business model update. Retrieved from http://businessmodelinstitute.com/blockbuster-business-model-update/

Sharma, D.C. (2004). Blockbuster enters online DVD rental business. Retrieved from http://news.cnet.com/Blockbuster-enters-online-DVD-rental-business/2100-1026_3-5305669.html
Sidhu, I. (2010). Profiles in Doing Both: Is There a Sequel in Blockbuster’s Future? Forbes. Retrieved from http://www.forbes.com/sites/indersidhu/2010/11/23/profiles-in-doing-both-is-there-a-sequel-in-blockbusters-future/

Tanner, D. (2010). Chapter 10 operating leverage. Retrieved from http://www.unf.edu/~dtanner/dtch/dt_ch10.htm
Why Netflix can’t match Blockbuster’s competitive advantage. (2007). Retrieved from http://seekingalpha.com/article/30771-why-netflix-can-t-match-blockbuster-s-competitive-advantage

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