...Allan and Barbara Pease are the internationally renowned experts in human relations and body language, whose 20 million book sales worldwide have turned them into household names. People's body language reveals that what they say is often very different from what they think or feel. It is a scientific fact that people's gestures give away their true intentions. Every day we are confronted by hundreds of different signals that can mean anything from 'That's a great idea' to 'You must be kidding'. And we are all sending out these signals whether we realise it or not. Now, in this authoritative guide written with great humour and insight, you can learn the secrets of body language to give you more confidence and control in any situation — from negotiating a deal to finding the right partner. Discover the techniques that will show you how to interpret gestures, read the underlying thoughts and emotions — and reach the right conclusions. Front cover photo supplied courtesy of Shufunotomo Co., Ltd. 2-9 Kanda Surugadai, Chiyoda-Ku, Tokyo, Japan Allan Pease is the world's foremost expert on body language. His book Why Men Don't Listen And Women Can't Read Maps co-authored with wife Barbara, has sold over 10 million copies in 48 languages since its release. Allan travels the world lecturing on human communication, has written 8 other bestselling books and appeared in his own television series which attracted over 100 million viewers. Barbara Pease is CEO of Pease International which...
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...Body language is just one element of nonverbal communication while other elements include voice tone, the environment, touch, and appearance.”(Thompson, 2012) Introduction Definition of “Body Language”: “Non-verbal communication cues that send powerful messages though gestures, vocal qualities, manner of dress, grooming, and many other cues.” The importance of body language is in part because we as humans need each other. We are social beings. In other words “We need people”. Body language is a language without spoken words and is therefore called non verbal communication. We use body language all the time, for instance looking someone in the eyes means something different than not looking someone in the eyes. Body language is usually occurs unconsciously, yet the body language we use can decide to a large extent the quality of our communication. However we can learn to control and read our body language and use it for a purpose. Body language is interlinked with spoken language and a whole pattern of behavior from a person. Example: The way a person’s facial expressions are given, excited (eyes lit up and a huge smile), boredom (a frown, listlessness, and posture) and the list goes on. Being aware of your expressions is a key to having positive body language. Body language is not only through the use of jesters with the body, but also includes the way a person presents himself/herself in dress, hygiene, and vocal qualities. Other people pick up on things through smell...
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...attention. \using open fingers or having your hands held above the chin is perceived as less authoritative. Keep Your Elbows Out Sitting with your elbows on the armrest of a chair is perceived as a position of power and conveys a strong, upright image. Humble, defeated individuals let their arms drop inside the arms of the chair and they keep their elbows close to their bodies to protect themselves. They are perceived as fearful or negative, so avoid sitting like this. Keep Your Distance Respect the person’s personal space, which will be greatest in the opening minutes of a new meeting. If you move in too close, the person may respond by sitting back, leaning away or using gestures that reveal their irritation, such as drumming their fingers or clicking a pen. Sit closer to familiar people but further back from new ones. Sit closer to those of similar age and further back from significantly older or younger ones. Mirror Their Body Language Mirroring the other person’s body language and speech patterns builds rapport quickly. In a new meeting with someone, mirror his sitting position, posture, body angle, gestures, facial expressions and tone of voice. Before long, they’ll start to feel that there’s something about you they like – they’ll describe you as easy to be with. When presenting to couples, watch for who mirrors whom to uncover the decision-maker. If the woman makes the initial movements and the man copies, there is little point in asking him for a decision....
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...What is Body Language? Body language is the way in which we ‘express’ ourselves through the different parts of our body. It can be compared to the ordinary language we speak, known as ‘verbal language’, where we express our ideas and needs through words. Body language is communication without words; it is ‘non-verbal’ and expresses itself through the movements and gestures of our head, face, eyes, hands, legs, and so on. It is ‘language’ in the sense that just as verbal language is guided by ‘grammar’ and ‘styles’, that is, rules and patterns of speaking and writing, which are universally accepted, so does body language. Body language is the way people unconsciously telegraph their private thoughts and emotions through body movements—the manner in which they fold their arms, cross their legs, sit, stand, walk, use their hips, eyes, and even in the subtle way they move their lips. Certain gestures like touching the nose, rubbing the eye, clearing the throat, pausing while speaking, even the clothes and scent one wears ‘speak louder’ than words. Body Language and why it’s important Mehrabian (1971) conducted a study on the relationships among the three main elements of communication: the verbal, the vocal, and the visual. His findings concluded the following: Total Liking = 7% Verbal Liking (words) + 38% Vocal Liking (tone of voice, inflection) + 55% Facial Liking (non-verbal physical behaviour). It is safe to say that body language is a vital ingredient in effective communication...
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...Get better fluency in (body) language! Nineteen years ago, a smooth-talking salesman walked into my office. My first impression of him was that he was probably an untrustworthy person. In the time we spent together, we became better acquainted. I began to trust him more. He spoke eloquently and shared a business plan with me. Taken in by its promise of handsome rewards, I begged him to let me be a part of it. In less than an hour and a half, he had persuaded me to invest RM40,000. I never saw my money again. Sometimes we say: “I have a strange feeling about this person”, or “I sense something is not right”, or “I have this intuition about this”. It is usually because we are picking up subtle but revealing body language and emotional signals from people that help us form an impression of them. Learning how to read body language will enable you to interpret these signals or accurately conclude what these mean. Signs of deceit Many common body gestures can tell you if a person is lying. For example, he avoids eye contact, rubs his nose or plays with keys or other items in his pocket. These are basic signs that suggest that a person may be lying. However, a serial liar might be able to conceal such obvious signs through his experience and boldness. A trained body-language practitioner will be able to skilfully pose questions and retrieve both verbal and non-verbal clues. If, for example, a person is suspected of stealing from the office cash box, he can be cleverly questioned...
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...LITERATURE REVIEW Topic: An investigation on situation of HUST Technical students using hand gestures in English presentation. Group 5: Bùi Thu Hằng, Đặng Thị Thu Thắm, Nguyễn Thị Hải Yến, Ong Thị Hằng Nowadays, presentation skill recieves more and more attention not only in universities but also in companies and organizations. Many individuals and groups thoroughly studied on this field, especially on hand gestures. Although the literature covers a wide variety of such research, this review focuses on four major themes which emerge repeatedly throughout the literature reviewed. These themes are definition, classification, functions of hand gestures and mistakes while using hand gestures. Although the literature presents these themes in a variety of contexts, this study concentrates on the HUST Technical students. Presentation is an important part in learning as well as in study. The writer defined presentation in “what is presentation?” on skillsyouneed.com website as means of communication which can be adapted to various speaking situations, such as talking to a group, addressing a meeting or briefing a team. Dr. Steve Brooks defined it simpler in “love 2 speak” that presentation is the process of showing and explaining the content of a topic to an audience. In general, presentation shows what you want to talk about a topic or a study in public. In order to get a good presentation, presenters must have presentation skill. Dr. Steve Brooks also stated in his study about the...
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...The Effectiveness of Body Language In communication. Body language refers to various forms of nonverbal communication, where in a person may reveal clues as to some unspoken intention or feeling through their physical behaviour. These behaviours include (but are not limited to) facial expressions, body posture, gestures, eye movement, touch and the use of space. Body language exists in both animals and humans, but this article focuses on interpretations of human body language. It is also known as kinesics. Body language must not be confused with sign language, as sign languages are full languages like spoken languages and have their own complex grammar systems, as well as being able to exhibit the fundamental properties that exist in all languages. Body language, on the other hand, does not have a grammar and must be interpreted broadly, instead of having an absolute meaning corresponding with a certain movement, so it is not a language like sign language, and is simply termed as a "language" due to popular culture. Body language, a subset of nonverbal communication, complements verbal communication in social interaction. In fact some researchers conclude that nonverbal communication accounts for the majority of information transmitted during interpersonal interactions. Body language is a part of communication that very few actually study yet it makes up most of what we use to communicate and is generally much more accurate a judge of meaning than are the words we use...
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...Meaning of Body Language Customer Relations and Servicing - 4 Week 4 Julie Roberts Instructor: Hal Kingsley Monday, April 30, 2012 “Body language is just one element of nonverbal communication while other elements include voice tone, the environment, touch, and appearance.”(Thompson, 2012) Introduction Definition of “Body Language”: “Non-verbal communication cues that send powerful messages though gestures, vocal qualities, manner of dress, grooming, and many other cues.” The importance of body language is in part because we as humans need each other. We are social beings. In other words “We need people”. Body language is a language without spoken words and is therefore called non verbal communication. We use body language all the time, for instance looking someone in the eyes means something different than not looking someone in the eyes. Body language is usually occurs unconsciously, yet the body language we use can decide to a large extent the quality of our communication. However we can learn to control and read our body language and use it for a purpose. Body language is interlinked with spoken language and a whole pattern of behavior from a person. Example: The way a person’s facial expressions are given, excited (eyes lit up and a huge smile), boredom (a frown, listlessness, and posture) and the list goes on. Being aware of your expressions is a key to having positive body language. Body language is not only through the use of jesters with the body, but also...
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...BODY LANGUAGE FOR PROFESSIONAL SUCCESS Prepared for Michael Newman By DREW NICKELL OCTOBER 7TH, 2015 CONTENTS Executive Summary……………………………………………………………………………….4 Introduction………………………………………………………………………………………..5 The Five Major Channels of Communication…….………………………………………………5 Body Angle………………………………………………………………………………..5 Face………………………………………………………………………………………..5 Arms……………………………………………………………………………………….5 Hands……………………………………………………………………………………...6 Legs………………………………………………………………………………………..6 Mirroring, Matching, and Building Rapport………………………………………………………6 Matching…………………………………………………………………………………..6 Mirroring…………………………………………………………………………………..7 Personal Selling Power……………………………………………………………………………7 Closing a Negotiation……………………………………………………………………..7 Rules of Nonverbal Selling Power………………………………………………………..7 Conclusion………………………………………………………………………………………...8 EXECUTIVE SUMMARY This report provides a summary of the information contained within the book Strictly Business Body Language: Using Nonverbal Communication for Power and Success by Jan Hargrave. This summary attempts to identify the most useful topics for professional accountants to master. Included in this topic list are such items as: The Five Major Channels of Communication, Mirroring, Matching, and Building Rapport, and Personal Selling Power. Body language is critical to professional success, and any accounting professional must be armed with a basic framework of understanding...
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...Maestro: Gaddi Avila Body language essay Presentan: Oscar Lira 8664 Ensenada, B.C., September 18 del 2015. Body language is a form of non-verbal communication, consisting of body pose, gestures, and eye movements. Humans send and interpret such signals subconsciously. To better understand others, control our own body language to help us improve our communication skills. Words are used primarily for conveying information, while body language is used for negotiating interpersonal attitudes and as a substitute for verbal messages. For example nonverbal signals, the signal “OK” we do with the fingers have different significates, its depends the country your it’s the meaning of the signal. We also have basic positions, for example OPEN/FORWARD the person is actively accepting. This is the time to close the sale, ask for agreement, and demand a concession. This basic positions are very important when you are a business person because a big deal can close when you know the basic positions. Next we know the more common body language “THE UNIVERSAL GESTURE”, we know we can used this universal gesture when you are in a different country and you want something to do or something to eat , etc. We notice this universal gesture in the politician discourse. A curious data, why kids are easy to read? , because an example when a child lie, they covers the mouth with one or both hands they have less muscle tone in the face. When men lie their body language can be obvious, women...
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...Meaning of Body Language Customer Relations and Servicing - 4 Week 4 Julie Roberts Instructor: Hal Kingsley Monday, April 30, 2012 “Body language is just one element of nonverbal communication while other elements include voice tone, the environment, touch, and appearance.”(Thompson, 2012) Introduction Definition of “Body Language”: “Non-verbal communication cues that send powerful messages though gestures, vocal qualities, manner of dress, grooming, and many other cues.” The importance of body language is in part because we as humans need each other. We are social beings. In other words “We need people”. Body language is a language without spoken words and is therefore called non verbal communication. We use body language all the time, for instance looking someone in the eyes means something different than not looking someone in the eyes. Body language is usually occurs unconsciously, yet the body language we use can decide to a large extent the quality of our communication. However we can learn to control and read our body language and use it for a purpose. Body language is interlinked with spoken language and a whole pattern of behavior from a person. Example: The way a person’s facial expressions are given, excited (eyes lit up and a huge smile), boredom (a frown, listlessness, and posture) and the list goes on. Being aware of your expressions is a key to having positive body language. Body language is not only through the use of jesters with the body, but also...
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...Effective communication occurs with non-verbal and verbal tools. In this study the body language as non-verbal communication tool is taken to be examined, and teachers' opinions about the use and importance of body language in education are surveyed. Eight open-ended questions are asked to 100 teachers. As a result, it is shown that teachers realize the importance of body language in education, and that they feel the lack of not having body language training in the university, especially in the early years of their career. Keywords: Body language; education; teachers Communication between individuals is divided as verbal and nonverbal communication. Body language is a comprehension and communication tool via physical movements and changes tshow a person's feelings, thoughts, and attitudes about other persons and things. According to Kasikci (2003,p. 26) body language is a form of non-verbal communication that support (as an amplifier, booster of) verbal communication. According to Baltas and Baltas (2002), humans used body language before they developed verbal language. People through body language, share with other people their feelings, thoughts, desires, and needs (p. 11). Body language gives very important clues about people's feelings, attitudes and thoughts, and it helps us to understand their behavior according to their appearance at the point of decision. These clues are important in understanding and assessing both ourselves and other people. According to İzgören...
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...Body Language It is a widely held belief that humans are social animals that are naturally oriented towards each other. Along with other needs humans holds, one of the most important one is the need to communicate and socialize. It is impossible for people to live without each other and be able communicate effectively. This need of communication is satisfied almost immediately we come into contact with others. Our actions, words, gestures sends subtle messages to the other party about our intentions to form or seize the relationship. Out of all the ways, the most effective form of communication is the one without words. It defines the boundaries and relationship between parties involved. It also serves as an interpreter of the spoken message. Since, this form of communication occurs unconsciously, to a large extent it defines the quality of the relationship. In order to strengthen my argument, I observed an individual I meet every day and tried to find cues that will help me understand their relation. My younger brother. As his older sibling, it is very important for him to show respect to me when I communicate with him. He shouldn’t be looking the other way, rolling his eyes, staying quiet when I need an answer to a question, or speak when I expect him to be silent. While communicating with him, I observe all these gestures and whether or not he is doing them in order to be sure that I am getting my point across to him regardless of what it is. Body language is of...
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...Time to Pretend (When do people falsify their body language?) Introduction I remembered a funny story about two men who found a big deep hole while walking through the woods. Afterwards they tried to find out how deep the hole was and threw a few little rocks. There was no sound. Next time, they threw a big rock into the hole, but still they heard nothing. Later one of them said that there was a railway sleeper in the woods and it definitely should make a noise. They dragged that heavy railway sleeper over to the hole and tossed it. After a few seconds they saw a goat which ran out of the woods and was moving with the speed of wind. The goat rushed towards the two men and disappeared into the hole, passing between those two men. Their jaws dropped when they saw what happened in the twinkling of an eye. Farmer who was walking out of woods asked those two men whether they saw his goat. Of course, they began to tell about the strange goat which leaped into the hole, but farmer stopped them, convinced that this goat was not his, because his goat was chained to a railway sleeper. Then those two pondered and decided that this goat did not belong to the farmer, but it was crazy one which was wandering in the woods and leaped into the hole. So, for me personally, moral of the story means that all things are not what they seem. Most people, however, only see the things that they think they are seeing. It’s about matching the things that you see and hear in the environment. By the way...
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...SECRETS OF BODY LANGUAGE It is through communication that one exchanges information, expresses ideas, thoughts and feelings. Communication is the basis to establish relationships, and how one communicates determines how effective the message will be according to the speakers' intention. In fact, verbal communication only counts 7% of the communication process, meaning body language plays an extremely important role when it comes to communication. Politicians and celebrities are more and more using body language to achieve their goals (persuade masses, establish power, advance careers), and its fascinating to analyzes how their pitch, gestures, actions, facial and micro expressions make them seem to be speaking from the heart or hand over the hidden truth. As an example, even the way somebody walks can be a sign of power, what is shown in the documentary when George Bush and Vladimir Putin are walking next to each other at Camp David. Vladimir shows his power by moving his shoulders back and forth while Bush shows control with only a little movement above the shoulders. Another way of showing control is by going through the door last. The host wants to lead the others and even use a small tap on the guests back to show who is in charge, as when George Bush was in Tony Blair's territory but still was the boss. Even a simple gesture as a handshake has a meaning behind it since getting the upper hand shows leadership. The palm facing up is considered a very...
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