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Book Review

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Book Review

Book Name: Performance Management: A Strategic and Integrated Approach to Achieve Success
Authors: Michael Armstrong & Angela Baron
Publication: JAICO Publication House, 2012

Approach: * Strategic in the sense that it is concerned with the broader issues facing the business if it is to function effectively in its environment and with the general direction in which it intends to go to achieve longer-term goals. * Integrated in four senses: * Vertical integration- linking or aligning businesses, team and individual objectives. * Functional integration- linking functional strategies in different part of the business. * HR integration- linking different aspect of HRM. * Individual needs integration- linking organizational and individual need together as far as possible.

Performance: Performance is defined as “a multi-dimensional construct, the measurement of which varies, depending on a variety of factors. It is important to determine whether the measurement objective is to assess performance outcomes or behavior.”

History of Performance management:

According to the author the history of performance management formally evolved out of the work of Frederick Taylor. Then the merit-rating came to the fore in the USA and the UK in the 1950s and 1960s, when it was sometimes rechristened performance appraisal. Management by objectives then came out in the 1960s and simultaneously, experiments were made with the critical incident technique and behaviorally anchored rating scales. A revised form of result oriented performance appraisal emerged in the 1970s, which still exists today. The term ‘Performance management’ was first used in the 1970s, but it did not become recognized process until the latter half of the 1980s.

The purpose of performance management stated are to : * Help to achieve sustainable

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