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Running Header: “Greening” Waste Management

“Greening” Waste Management Services at Booz Allen Hamilton Laura E. Johnson Assignment 5, Course 761.700 February 8, 2009

Executive Summary “Greening” is a growing requirement for our Government clients and increasingly important for our brand and to attract talent. We are likely to face challenges selling our clients on environmentally responsible practices if we are not ourselves forward-looking. This study specifically focused on improving Booz Allen’s waste management and recycling programs as part of its broader focus on corporate social responsibility. Interviews were conducted with key stakeholders in the office services and facilities teams to learn about existing “greening” efforts. Interviews were also conducted with employees to understand the perception of Booz Allen’s “greening” activities. This report concludes that Booz Allen is doing a lot already in the way of “greening” its waste management practices. The problem is that no one knows about it. Communications and training are the biggest challenges that Booz Allen must overcome. Near-term recommendations to address these challenges include: * Implementing a communications strategy for the “greening” campaign; and * Focusing on immediate “quick wins” to increase visibility of the effort.
In the long-term, Booz Allen should develop and publish a sustainability plan, and develop a “Greening” tactical plan to achieve the targets set in the multi-year strategy. Introduction Energy and environment are critical growth markets for Booz Allen Hamilton moving forward, and we have been developing a “greening” service offering. But are we setting a good example with our own practices in Booz Allen facilities? On our McLean campus, one building is LEED-certified (Leadership in Energy and

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