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Bsa 375 Service Request Riordan Manufacturing Week 4

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Service Request Riordan Manufacturing
Student
BSA 375
May 26, 2013
Instructor

Service Request Riordan Manufacturing
Riordan Manufacturing is a global manufacturer of plastics founded in 1991 by Dr. Riordan. Dr. Riordan started Riordan Plastics to satisfy commercial applications for his medical patients using the processed polymers developed under his several patents. Now a global plastics manufacturer, Riordan Manufacturing employs 550 people and the annual earnings are projected around $46 million. The company’s global operations include the corporate headquarters in San Jose California, the Plastic Bottles Facility in Albany Georgia, the Custom Plastics location in Pontiac, Michigan, and the Electric Fan Facility located in Hangzhou, China.
The COO of Riordan Manufacturing, Hugh McCauley has initiated a service request. This request is labeled SR-rm-022. The purpose of this request is to integrate a variety of the human resource tools into a single application. This document is to addresses the planning and analysis phase of a service request. The request is to encompass all plant locations. Design methods will be established to meet this request, requirements will be collected, the project scope and feasibility will be recognized, the stakeholders will be identified, and key factors to guarantee success in gathering information will be clarified.
Project Scope
The project scope is for a new system for the human resource department. The new human resource systems purpose is to take advantage of the more sophisticated, state of the art, information systems technology.
It is extremely important that the scope be identified during initiation of the project as it guides the feasibility study and requirements. The boundaries of the project are identified by the scope of a project. The following must be identified while defining the scope:
• Project

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