BSB115 Management: Assessment Item 2 VBD Business Brief

Vivien Hiller
9622349

1. Introduction
The Q-Tel Pty Ltd is a company based in Queensland, which produces software and other applications for telecommunication companies.
The purpose of this brief is to determine wether to establish work-at-home policy for selected employees at the Q-tel Pty Ltd. Information and communication technologies (ICT) make it possible for employees to work at home and deliver their work output to the firm by those ICT. This work arrangement is called telecommuting (Sarbu, 2015).

2. Analysis of Issue 3.1 Summary of the Issue
In mid-sized companies such as Q-tel, telecommuting is much more frequently used than work in office. According to a study 34 per cent of the employees in mid-sized companies with 20 to 99 employees work at home. On the downside, 26 per cent don’t work at home at all. One reason for this could be the familial business culture in relatively small companies, which indicates more trust towards employees concerning their work and shows that employers don’t always have to supervise their employees. Another reason could be the technical and organizational structure, which enables more flexible forms of work arrangements (Olsen, 1989).
The interest in working at home from the employees’ and the employers’ side is increasing. A benefit for the employees is the improvement of the work-life-balance. Family members can spend more time together and can manage several issues more flexible. The reduction of commute time is another key reason for telecommuting. For organisations such as Q-tel there are also a lot of benefits in arrangements for work-at-home. First of all they want to attract and/or retain the qualified employees. Therefore they need to provide the employees with attractive work conditions. Another reason could be substantial saving in