Examination Paper of Business Communication

IIBM Ipstitute of Business Management
Examination
Subject

Paper
& Short Questions (30 marks)

MM.100

Code-B-109

Business Communication

Section A: Objective Type

. o o

This section consists of multiple choices and Short Notes type questions. Answer all the questions. Part one questions carry I mark each & Part Two questions earry 4 marks each.

Part one:

Multiple choice:

1.

s an essential

function of Business Organizations:

a. Information I b. Communication c. Power d. Nqne of the above

2. Physiological
a. b. c. d.

Barriers of listening are: Hearing impairment Physical conditions Prejudices All of the .

above .

,

3.

Which presentation tend to make you speak more quickly than usual:

a. Electronic b, Oral c. Both'a' and'b' d. None of the above

4.

What is the main function of Business Communication:

a. Sinceiity b. Positive language c. Persuasion d. Ethical standard
I

5.

The responsibilities of the office manager in a firm that produces electronics spares is: a. Everyhing in the office runs efficiently b. Furnifure and other equipment in the oflice is adequate c. Processing all the incoming official mail and responding to some d. All of the above

IIBM Institute of Business Management

Examination Paper of Business Communication

6.

Labov's Storytelling Model based on: Communication through sPeeoh tr,anguage leaming Group Discussions None of the above

a. b. c. d.

7.

Diagonal Communication is basically the: a. Communication amoss boundaries b. Communication between the CEO and the managers Communication through body language d. Communication within a department

c.

8.

How to make Oral Communication Effective'?

a. By Clarity b. By'Brevity c. By Rieht words d. All of the above

9.

Direct Eye contact of more than 10 seconds can create: a. Discomfort & AnxietY b. Ernotional relationship between