BUSINESS COMMUNICATION: Assignment 1

1. Getting promoted always leads to jealousy, mostly when the team you manage is older than you and have more experience. So, first of all I would analyse and observe all my staff’s behaviour in order to understand the strengths and weaknesses of each of them. That will help me to know the employees and the way I will discuss with them to delete issues. Getting information about them is, I think, a good way to start resolving problems. I will explain them why I’ve been promoted and I will let them understand that we are a team over all. Then I will tell them that they are important and the work they provide and results the results they get are important. That will stimulate them and they’ll see that they can trust but there is a hierarchy. I also think that we should meet up together outside the working sphere (for example going to the restaurant, ect…) in order to discuss together and to be more confident each other so we’ll communicate more easily and links could be built up.
Regarding my appointment, the first things to keep in mind is that it’s a challenge and I have to act to succeed it. Communication is really important mostly for a first appointment.
It can be crucial for a first impression to give. So, I will discuss with everybody, talking about our objectives, our strengths and what I’m expect from them. I have to keep in mind that if my resentment isn’t that good, I can’t tell it directly and wait for the right moment. So, I will discuss and letting them feel my determination to succeed. While discuss, I will show that I’m flexible, honest and I can understand things (being human). Maybe my resentment will change after a good conversation. Talking well may also be a strength.

2. As I said above, I will take the time to learn their personality, how they react when facing to a hard situation, how they take decision, ect…
I will ask each of them to make a “cv” in order to know their route and to check if someday has special strengths.
That will take a certain time but I will be sure about each of them and then I will able to assign them the best role. This is really important to do the good choices because of several things.
First of all, motivation.
A successful team who reach its objectives is based on trust, communication, mutual aid and the motivation.
If you give someone a role or a task to achieve without knowing him, you won’t get the best results from him. That will lead to a certain frustration because the employee will feel that you don’t know him and you don’t take the time to get his strength. Then, I will be discourage because you told him his work wasn’t good enough and more he doesn’t like what he does and that will lead to a certain pressure and a tension (witch can be contagious).
So, after knowing them, I’ll be able to assign them roles within the team and to have a good atmosphere to reach our goals because everybody will let them feel at ease so they’ll give the best of them.
Two birds with one stone, that will give me the opportunity to manage the effectiveness within my team because I’ll be able to analyse the issues which slow down the effectiveness I want to get. It will be easier to find the right solution to optimize my team’s effectiveness. But I will do an other thing: a small a quick meeting every Monday morning with the team to make the point on what have been done the week before and the progression about our objectives (witch brings motivation and self-satisfaction). I prefer to make the point on every Mondays because doing it on Fridays would be a good deal. Indeed, the employees are tired and fed up so they won’t attentive I want them to have their mind as free as possible during the week-end to rest and taking forces back as much as possible. I want them to be at their best to attack the week.

3. First of all, everything depends of me. My way of managing, my choices, my resentment, ect… But also my understanding about the objectives themselves. So, to lead my team on the top, I will insure myself about the deadlines, what is the objective about and learn all the facets of the objective. Estimating the risks and the time management are also very important. Then I will be able to plan a certain ”strategy”. After that comes the repartition of the tasks. Thanks to my communication with my staff I’m able to give them what it fits the best with them to be sure that the targets will be reached on time. Obviously, I let them manage how they want to work, if they want to put music they can when they work well and they feel at ease.
While my employees are working I ask them a feedback everyday, I joke a bit with them, encourage them and I tell everyone, one by one that that he is a fundamental element within the team (they will realize that success is theirs before it is mine). I can bring a successful and brilliant team through all these details and with a good communication.