...------------------------------------------------- Business letter It is a formal letter and can be used as a formal thing. or between such organizations and their customers, clients and other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of contents, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a permanent written record, and may be taken more seriously by the recipient than other forms of communication There are two main styles of business letters: 1. Full block style: Align all elements on the left margin. 2. Modified block style: with other elements on the left page margin. ------------------------------------------------- [SENDER'S COMPANY NAME] ------------------------------------------------- [SENDER'S ADDRESS*] ------------------------------------------------- [SENDER'S PHONE] ------------------------------------------------- [THE SENDER'S E-MAIL] ------------------------------------------------- ------------------------------------------------- [DATE] ------------------------------------------------- ...
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...ENG 315 WK 10 ASSIGNMENT 4 JOB APPLICATION COVER LETTER To purchase this visit here: http://www.activitymode.com/product/eng-315-wk-10-assignment-4-job-application-cover-letter/ Contact us at: SUPPORT@ACTIVITYMODE.COM ENG 315 WK 10 ASSIGNMENT 4 JOB APPLICATION COVER LETTER ENG 315 WK 10 Assignment 4 - Job Application Cover Letter Are you looking for employment or advancement within your current job? Completing this assignment will help you name and identify the skills and abilities that will move your career forward. Develop a Job Application Cover Letter that highlights and emphasizes why you are the person most suitable for your ideal role. Use the general writing guidelines on p. 277-278 in the text for structural and content guidance. (Examples can be found on p. 274, Figure 14-7, and on p. 279, Figure 14-8.) The message should take the form of a business letter; however, you will submit your assignment to the online course shell. The job letter / application message must adhere to the following requirements: 1. In terms of content: 1. Highlight relevant background and job history information. 2. Emphasize significant qualifications and exclude nonessential ideas. 2. In terms of format: 1. Follow proper letter formatting techniques, per business letter format. 2. Use an appropriate and professional greeting and closing. 3. In terms of style: 1. Use simple language. 2. Use relatively short sentences with sufficient variety. ...
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...Structure of the Textbook: Unit 1 Basic Knowledge of Business Letter Writing Ⅰ. Form and Structure of Business Letters 1. Form 2. Structure 3. Addressing Envelopes Ⅱ. Writing Principles of Business Letter Exercises Unit 2 Establishing Business Relations & Inquiring Credit Reference Ⅰ. Letters for Establishing Business Relations 1. Importer Writes to Exporter 2. Self Introduction by Exporter 3. Exporter Writes to Importer 4. Self Introduction by Manufacturer 5. Manufacturer Writes to Importer 6. Letter Referring to a Bank Reference 7. Reply to the Above Ⅱ. Supplement: Some Useful Sentences on Establishing Business Relations Inquiring Credit Reference Exercises Unit 3 Enquiries and Replies Ⅰ. The Letters of Enquiries and Replies 1. General Enquiry and Reply 2. Specific Enquiry and Reply Ⅱ. Supplement: Some Useful Sentences on Enquiries & Replies Exercises Unit 4 Quotations, Sales Letters, Firm Offers & Counter Offers Ⅰ. Quotations 1. Quotation and Reply 2. Sending a Quotation 3. Buyer Asks for Quotation and Seller Replies Ⅱ. Sales Letters 1. Ordinary Sales--Promotion of DVD Player 2.Trying to Sell with Samples--Promotion of U, S. Dollar Bank Note Checker Ⅲ. Offers 1. Offer of Electronic Calculators 2. Offer of Refrigerators 3. Offer of Personal Computers Ⅳ. Counter Offers 1. Counter-offer on Price of Refrigerator 2. Counter-offer...
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...Chapter One Introdution: Fundamentals of Business Writing I. The major differences between school writing and business writing School writing, typically in the form of essays, is aimed at impressing the audience, i.e. examiners. To score high, student writers have to use fairly complicated vocabulary and sentences in their written work. Business writers, however, mainly aim to communicate information to their colleagues, clients, and other associated parties. They are relatively free to use what language that can get the business done efficiently and effectively. II. Seven steps in the process of wring 1. clarifying your aim 2. identifying your readers 3. making a general plan 4. sketching a synopsis (大纲) 5. drafting your text 6. putting the draft aside 7. revising and editing ★ Writing is a recursive and creative process. The detailed plan is not adhered to in actual writing. Writers frequently come up with ideas that are activated in the process of writing. Writers read the text they have already produced to help generate more ideas. In effect, the writing process is no linear at all but is characterized by recursive ness and creativeness. III. Three principles of business writing 1. Clarity – means setting your message across clearly. (See detailed information on page 4) 2. Consideration – good business writers take their readers’ needs, problems, and reactions to the writing into consideration. And they...
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...QUESTION 1 1. In responding positively to a request, you will want to a. focus your message first on resale or on the promotion of other business products. b. apply an indirect pattern to demonstrate respect for the recipient. c. start with an explanation of the reasons the request is granted. d. apply the same direct pattern used in making requests. 4 points QUESTION 2 1. Blogs have several internal communication purposes including a. providing information about benefits or featuring profiles on key employees. b. posting employee changes such as layoffs, promotions, and firings. c. announcing employee illnesses, adoptions, and vacations. d. posting administrative salaries, raises, and incentive packages. 4 points QUESTION 3 1. Personally delivering bad news is sometimes recommended, but written messages are important to establish a record of the incident, to formally confirm follow-up procedures, and a. to persuade the receiver to follow your recommendations. b. to denote your leadership rank. c. to promote good relations. d. to allow you to identify your organization and position. 4 points QUESTION 4 1. An e-mail message or memo usually ends with action information, needed dates, a summary of the message, or a a. reference line that includes the typist's initials. b. copyright notice or confidentiality statement. c. witty quotation. d. closing thought. 4 points QUESTION 5 1. Porter's company...
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...------------------------------------------------- ENGLISH SKILLS FOR INTERNATIONAL BUSINESS COURSE SYLLABUS SEMESTER 3, 2013 INSTRUCTORS 1/ Ngo Thi Tuyet Mai (Assoc. Prof, Ph.D) Email: maingotuyet@yahoo.com Phone: 0904324282 2/ Tran Thi Thu Trang (M.A) Email: trang.tranthithu@gmail.com Phone: 0989886107 3/ Nguyen Bich Ngoc (PhD. Fellow) Email: bichngoc159@gmail.com Phone: 0919956929 CLASS HOURS: | 1-3, Monday, D2-203 | OFFICE: | Building 7, Room 307 & 310 | OFFICE HOURS: | Appointments are usually available | ------------------------------------------------- | | Course Description: This course is designed for International Business Management major who will ultimately be engaged in doing business internationally. In this course, students will learn the basis of writing business letters and the purpose of writing a business letter; draft a plan for the letter; write the letter; and edit the letter to ensure it fulfills your purpose. Particularly, an introduction to international business letter with some typical correspondence such as Enquiries, Replies and Quotations, Orders, Complaints and Adjustments will be delivered to the students. The course aims to document international standard banking practice for examination of commercial documents under the UCP 600, including a general overview of import – export, commercial documents, the principles of the UCP 600, the international standard banking practice to examine these documents...
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...D4013 INDIVIDUAL ASSIGNMENT INSTRUCTIONS. Please answer each question clearly and completely. *Report format: 1.5 spacing 12-font size Times New Roman – theme font *Please follow the below cover page. DUE: 14 JUNE 2016, TUESDAY Question 1: In this assignment you will write a business letter of complaint about a specific product or service ASSIGNMENT DIRECTIONS: 1) BACKGROUND Both business owners and employees write complaint letters, sometimes called claim letters. Consumers also write complaint letters. It is important to receive fair compensation for damaged goods or poor service. You need to be firm, but fair in your demands. Companies do want to keep your business and generally do whatever they can to satisfy your demands. USE the information below to help you write a letter of complaint. Use Situation A,B or C below for your letter. In your letter, make sure you use standard business letter format, and be sure to include these things: Paragraph 1 Explain why you are writing. Describe the problem/situation. If you are complaining about poor service, try to give a chronology of events Tell what has happened and what you have done so far. In the case of poor service, what did you do at the time and what was the response to your concerns? Include product brand and model number, if necessary. In the case of poor service, try to identify the offending person(s) and their offending actions/statements. Give as much detail as possible about the problem/situation...
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...of business letter It is used to communicate ideas in a formal way between people and/or companies on a professional level. Meaning Business letters are formal letters used for business-to-business, business-to-client, or client-to-business correspondence. parts Date & Sender's Address * The first line of a business letter should be the date the letter was written or completed. Directly underneath the date is the sender's address. Do not include the sender's name here. Sometimes the sender's address is listed on a letterhead, in which case the address should not be repeated under the date. Recipient's Address * If known, the recipient's address should include the name of the person to whom the letter is directed. You should also include a title (Mr., Mrs., Ms., or Dr.) in front of the name. If you are including the country with the address, capitalize the country name. Salutation * The salutation should be the same as the name written with the recipient's address, followed by a colon. It is fine to only use the first name if you personally know the person and you typically refer to her by her first name. If you do not know the recipient's name, it is fine to use the salutation, "To Whom it May Concern." Body * The body of the letter should be formally written. Use single-spaced lines, except between paragraphs, where a double-spaced line should be inserted. The closing paragraph should summarize what was previously stated throughout the letter. Closing ...
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...ENGLISH BUSINESS WRITING [pic] MODULE BOOK AND READER Course of study: ICM / English Course title: Business Writing Year of study: term 4 ourse year: 2011-2012 Department of English School of European Studies and Communication Management The Hague University Course Information |Title |Business Communication | |Name of study unit |English Communication Skills | |Study unit | | |Department |ICM | |Module manager |A. van der Wijngaard / Y. Overdevest | |Module number |To be announced | |Programme / year of study / term |ICM / year 1 / semester 2 / term 4 | |Study load |28 hours (1 ECTS credit) | |Entry level |None...
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...Business Letter Format 1. The date, the closing line, and the signature line must line up vertically on the left margin. 2. The sender’s information is first; the receiver’s information is after the date. 3. The date must be spelled out completely. 4. Use “Dear” in the greeting followed by the person’s full name or title and last name and then a colon. 5. Leave enough space between the “Sincerely” and your typed name for your signature. 6. Make sure your signature does not over-lap either the “Sincerely” or your typed name. 7. If you don’t sign a letter, the letter becomes useless—like a check. 8. Any enclosure or processing designations lines are flush left, after two blank lines under the signature. Block Format Without Letterhead With Letterhead Timothy E. Flood Manager, Sales 122 North Avenue Big Money Inc. Chicago, IL 60623 122 North Avenue Chicago, IL 60623 October 17, 2014 October 17, 2014 Jane Yope Jane Yope President President Newman Co. Newman Co. 342 Main 342 Main New Haven, CT 22345 New Haven, CT 22345 Dear Ms. Yope: Dear Jane Yope: I'm just filling space right now to—hopefully—demonstrate I'm just filling space right now to—hopefully—demonstrate how a block format letter...
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...or four decades have the communication skills of individuals in the business world come under closer scrutiny than today. And never before have those who work in the business world needed better, more effective communication skills. The emerging technology appears to be increasing, rather than decreasing, the need for effective communication skills. As more individuals have ready access to desk-top equipment to process written communication, fewer support personnel will be readily available to provide editing assistance. Therefore, welldeveloped communication skills among originators are more important to success than ever before. This book is suitable for several different audiences, including undergraduate and graduate students. The organization of this manual is a logic sequence of chapters including both business communication and correspondence. The first part is dedicated to business communication and the second to business correspondence. The special features found in this edition are: 1. Examples of effective letter writing. Studies have shown students studying written business communication can learn as much, if not more, from ineffective examples of written communication as they do from effective examples. 2. Varied application problems in the writing-oriented chapters. The number of problems has been increased. While the majority of problems require the writing of a letter or report, some are designed to give students an opportunity to develop...
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...The Art of Writing Business Letters Write letter in a manner such as to secure the respect and consideration of the person with whom you correspond. The rules for the mechanical execution of a letter are few; understanding and observing the rules already considered for composition, the writer has only to study perfect naturalness of expression, to write a letter well. [pic][pic] Variously missing from their letters are headings, dates, inside addresses, salutations and complimentary closings. And the forms are disheveled. Frankly, in terms of form, often I am unable to distinguish any discernible differences between letters written by students, their teachers and by many other professionals. Apparently, for many, the art of writing a standard business letter has been lost. What are considered essential elements for a standard business letter. Know the format. Whatever the content of your letter, visually it should resemble the picture below. Note that business letters are composed in common fonts such as Arial or Times New Roman, and that they are justified to the left. Most employ block paragraphing - i.e., to start a new paragraph, hit "return" twice and don't use an indent. [pic] [pic] Letterhead. Include the sender's company and the company address; if you're self-employed or an independent contractor, add your name either in place of the company name or on top of it. If your company has pre-designed letterhead, use this; otherwise, simply typing the...
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...BUSINESS LETTER STYLES Seven letter styles have been established for use in business offices.. 1. Full block-All lines of typing begin on the left hand margin. There are no paragraph indentions. Letters that are typed in the full block style are always single spaced EXAMPLE: 2. MODIFIED BLOCK STYLE In this style the date line , the complimentary close and the signature are aligned with the right margin. All other parts except the letter head, printed matters starts from the left division. Between the parts and paragraphs of the body of the letter double spacing is given whereas there is a single spacing within each part and paragraph EXAMPLE: 3. Semi block- This is like the block style except the paragraph of the letters are indented and complementary close are placed at the right margin EXAMPLE: 4. INDENTED STYLE Oldest form of business letters. This require first line to begin at the margin and the subsequent line to begin five spaces away from the beginning of the previous line. A comma follows each line and a full stop is put after the last line. EXAMPLE: 5. Hanging Indented (Inverted)-The hanging indented style is identical the semi block format except that the first line of each paragraph is typed flush with the left margin and all lines following are indented five spaces. This style is usually seen only in advertising letter, where it’s unique paragraphing catches the eye. EXAMPLE: 6. Memorandum Style Memos are short internal...
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...Executive Summary: A Business Report is an objective and presentation of information in order to achieve some purpose. It is a basic management tool used in decision making. Report may be classified in different ways. Like on the basis of formalities, On the basis of function, On the basis of frequency of issue etc. The basic objective of the report is to know the salient features of writing report & how the formal reports are important in Business Communication. Business report has no single correct answer but several solutions, each with their own costs and benefits to an organization. Report may be targeted to readers inside or outside the organization. In formal reports we have three parts. Two is Preliminary parts & Report body & the other one is Supplementary parts. With introduction parts the reader can get the assignment main topic & also helps the reader’s follows & understands information. It is an important parts of a formal business report. Supplementary parts view the readers where he found the details of the topic. In formal report readers have the clear facts views. Accuracy of facts, precision, Brevity, Clarity etc are the characteristics of business report. Often reports are structured in a way that reflects the information finding process and the writing up of the findings that is, summary of the contents, introduction or background, methods, results, discussion, conclusion and/or recommendations. The inclusion of recommendations is one reason why reports...
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...Business Writing Portfolio Name Professor Name Class Number and Title University Name December 11, 2000 Part I - Communication and Collaboration Strategy Step 1: Identify the target audience. The audience for the business letter includes Store Managers. The audience for the business memo is store employees. The audience for the e-mail message includes retail customers and the public. Step 2: Identify the communication types that will be used. For the Store managers, a business letter will be used. For Store employees, a business memo will be used. For retail customers and the public, an email message will be used. Step 3. Identify the appropriate communication styles for each audience. For the store managers, using a business letter, the style will be formal. For the store employees, using the business memo, the style will be persuasive. For the retail customers and the public, I will spin the message to the advantage of the store, while making them feel that they are not losing anything. Step 4. Write the communication. Step 5. Read and rewrite, as necessary. Step 6. Put it aside for a while. Come back to it and, if necessary, rewrite again. Step 7. Distribute message to recipients. Part II – Portfolio Item #1 – Business Letter John Doe 5555 Deer Way Anywhere, Anystate Anyzip December 11, 2009 Store Manager Store Name Store Street Address or PO Box Store City, Store State Store Zip Dear (Name of...
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