...Lynwood Stewart John Rodman MKTG-451 Professional Seller Interview Paper During the summer of 2014, I interned for Aflac, Inc. and was mentored by a man named Dale Shaddock (see Appendix A). Though the internship proved unsuccessful, I learned plenty from Mr. Shaddock about sales and the life that accompanies personal selling. Before the interview, I viewed personal selling as necessary, but never bothered to delve deeper and conceptualize the reasons behind the importance of personal selling. This assignment has changed my perspective on 5 key aspects of personal selling: teamwork skills, customer value proposition, self-leadership, sales dialogue planning, and the characteristics of sales careers. These aspects give a more comprehensive outlook on personal selling and how it applies to my life. Teamwork is one of the skills that remain an essential part of any organization. One of the first questions I asked Mr. Shaddock was to “Describe the importance of leadership and teamwork in your field?” He replied, “If I can’t rely on my guys and vice versa, how would we anything get done? Teamwork is fundamental at this level.” A very simple response, but when referring back to Sell 4 and the skills that translate to increased sales and organizational performance, it proves relevant. To be specific, understanding the other individuals and showing personal integrity are two teamwork skills that I have come to value highly. Understanding the other individuals is key when...
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...Business Memos A memo, short for the word memorandum, comes from the Latin word memorandus, which means, "to be remembered." It is a compact written message designed to help someone remember something. Unlike letters, the external communications of a company, business memos are an internal form of communication and it is standard practice to save them. Their objective is to deliver information or instructions and writing them in a sensible manner that the information is delivered with more meaningful note and its impact on its reader is also serious. Confined to a single topic, each interoffice, interdepartmental and company - wide memo becomes part of the institutional memory of an organization. They record daily activities and eliminate the need for time-consuming meetings. As historical documents they are often referred to when writing reports or resolving disputes regarding past activities. In short, they speed up the daily business of doing business; they keep people who need to be kept in the know, in the know. When a business organization designs an official letterhead it often also designs an official memo sheet, complete with a company logo featured at the top of the page. Besides having a professional look and feel, preprinted memo sheets often provide specialized information fields that accommodate specific procedures for expediting in-house communications. Memos Types 1. Informational Memos 2. Instructional Memos Informational Memos is an in-house...
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...MEMO To: From: Date: Subject: Christine Jach John Purdue January 29, 2014 Application Strategies for Job Openings After doing some research on different companies and the job openings that they have, I have found ten specific positions that I would like to apply for. The following is a list of those jobs, followed by an explanation which job I have chosen to tailor my job documents towards. 1. Crowe Horwath (Federal Tax Senior Staff): In order to apply for this job, I would obviously include on my resume the fact that I went to Purdue University and was in the Krannert School of Business. I feel that Krannert has earned a lot of respect from employers through the years. Furthermore, I would highlight certain classes that I have taken and that I have gotten A’s in all of the classes related to Accounting and Tax. My strategy would also include discussing my involvement in the well-known Purdue Accounting Association as well as VITA. 2. CVS Pharmacy (Account Manager): In order to apply for this job, I would point out the fact that I have a double major in Accounting and Management. I think this would be helpful because this position requires characteristics of both of those backgrounds. In addition, I would discuss with them the fact that I started out my schooling in Pharmacy so I have a great deal of knowledge regarding that field. I would also point out my attention to detail and my excellent time management skills that date back to elementary school...
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...Business Writing Portfolio Natasha Allan XCOM/285 Essentials of Managerial Communication University of Phoenix Reflection Reflecting back on the Essentials of Managerial Communication and the last nine weeks, there have been several key points that will benefit writing skills in the workplace. The most important lesson learned is how to tailor a message for the audience which will receive it. A manager must know how to approach an audience be it an employee, a member of management or a customer. Each audience may need to be informed of the same information, but the way a manager presents the information to each should be different. A manager should also be aware of ethics and personal privacy when writing. It is easy for a manager to inadvertently create a problem for the company by doing something considered unethical by some or by invading an employee’s privacy. This course helped to understand how a manager should consider ethics and privacy when writing. This course also covered the considerations a manager must give an audience when deciding how much the audience knows about the subject matter. A manager does not need to assume the audience knows more information than it does, but he must also not bore an audience with subject matter the audience already knows. Lastly, a manager must keep in mind formality of documentation. A memo should be a more formal document than an e-mail. An e-mail to a fellow employee can be more informal than an e-mail to someone...
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...MEMORANDUM Date: April 24, 2016 To: The Berkshire Group From: Michael Cuomo RE: Importance of a Contingency Plan The key in operating a successful company is satisfying consumer needs in any type of market environment. May it be quick pace, stagnant, and or economic disaster. A company’s survival in any market situation depends on how prepared a company is for all times. May they be the best of times, or the worst. The continuity plan outlines the vital steps that need to be followed in the wake of a disaster. Continuity planning addresses concerns such as a CEO becoming severely sick, multiple turnover of key personnel within the company, or any type of lawsuits that could cripple the company financially and or its public image. A continuity plan has many benefits. These benefits can show the leadership within the company the strengths and weaknesses. This can allow adulterations in a company that can either drastically improve situations or could potentially make things worse. In all reality, it’s always beneficial to understand where the weak links in the chain are currently. In the creation and finalization of the continuity plan, there can be assessments made that can highlight employees that are lacking, resources that are being utilized too much and or too little, and strategies that might be misdirecting. The point of the matter is that a continuity plan can highlight main defects within a company and prepare a company for the worst case scenario....
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...ANALYSIS OF BUSINESS SPECIALTIES MEMO TO: DELINDA DENSLOW FROM: SUBJECT: BUSINESS SPECIALTIES ANALYSIS OF LEARNING TEAM “C” DATE: 9/3/2012 CC: LEARNING TEAM “C” Types of Consulting Firms Several pros and cons exist to the types of consulting firms Learning Team C chose in week two. The consulting firms that were chosen are management, sales, and planning firms. Based on learning team C’s matrix, the pros are that we all have in depth experience in management, sales, and planning. These types of consulting firms make sense because our real-world experience will help us excel in developing these types of consulting firms. Having strong experience in these skills allows the team to make sure every company is given attention to detail for managing, sales, and planning functions. The cons are that these consulting firms limit us to only management, sales, and planning. A big part of a business is the financial part of the business. This allows the company to know where they stand in achieving their goals. Even though our skills are strong in management, sales, and planning, there is no competence in finance. The type of firm we will create is a management consulting firm. Management consulting firms are excellent at consulting a company in the realm of management. Management is a crucial part of a business and cannot be underestimated. Managing employees are an important aspect of a well-run business. Focus on Specialties LTC Consultants operates as a managerial...
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...MEMO As you requested, I have researched the question of the best location other than Florida in which to headquarter our PHENOMS Elite Sport Training facilities. This facility will cater to 10 to 18 year olds who are above average in sports. It will work primarily with middle school age students through high school students. PHENOMS’ goal is to prepare athletes for the college level in whatever sport they excel at – be it football, basketball, baseball, volleyball or lacrosse. Developing a winning attitude that will carry a student to the next level can be accomplished by teaching goal setting, a strict workout regime with cardiovascular and weight training, along with motivational speakers who, because they have already succeeded in the sport, will provide “inside information” when it comes to securing a spot on a travel team or getting an athletic scholarship. The goal of PHENOMS Elite Sport Training is to provide top notch training, facilities and instructors from a variety of different sports ranging from girls track and field to boys football. Currently there are 21.47 million kids between the ages of 6 and 17 who play on organized teams in the United States. While some play for fun, many others want to succeed to the next level. (www.espn.go.com) This is the purpose and goal of training at PHENOMS. Below you will find my recommendation as to the suggested location of company headquarters and the reasons supporting it. Recommendation and Process: Based on a...
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...Business Organization Form Choice Memorandum Erin P PLAW 350 December 9, 2013 Memorandum To: Professor From: Erin P. Date: October 23, 2013 Re: Business entity form and federal tax regime choice of Erin P Photography ------------------------------------------------- As per our conversation on November 29, 2013, in regards to the firm’s new client, Erin P Photography, I have compiled the following information of your review. In this memorandum you will find that I have thoroughly examined the most viable options of business entity formation for Erin P Photography to show that forming a limited liability company would be the most appropriate choice for our client. I then examined the available options of federal tax regime selection for limited liability companies to find that federal taxation as an S corporation is the most appropriate and beneficial choice for the firm’s new client, Erin P Photography. The client, Erin P, came to the firm last week seeing guidance in legally establishing her own photography business. Ms.P requested that our firm handle the initial legal set up, but did not know what businesses entity form would be the best choice for her new enterprise. Ms. P was also unsure as to how the new business should be taxed under federal guidelines to best suit her interests. Ms. P did provide information as to her new business, Erin P Photography. Ms. P would be the sole employee, and preferably sole owner, of the business at inception and wishes...
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...| To: | Mr. Bob White | From: | Steven Proctor | CC: | | Date: | 9/12/2013 | Re: | Medical Coverage Survey | | As you requested, information was gathered to determine the employee’s attitudes toward the company’s current medical coverage. Out of 105 employees, 89 returned the six question survey to us. After analyzing the results, the responses were organized into three groups—single individuals (30 employees) individuals with one dependent (21 employees), and individuals with two or more independents (38 employees).Breakdown of Employee Survey ResultsQuestion 1: Which type of coverage is best?34.8 % of the employees agree that employee only coverage is best and 65.2 % of the employees feel that family plan coverage is best. As you can see, the majority of single employees, employees with one dependent, and employees with two or more dependents would prefer to have family coverage. Question 2: Which coverage should be available? 100 % of employees agreed that basic medical, major medical, and hospitalization coverage should be available. For other coverage options, 67.4 % of employees would like to have both dental and optical coverage available and 53.9% of employees would like to have prescription coverage available. Question 3: What limit should policy place on out-of-pocket expenses? With a majority decision, 73% of employees would prefer to have the out-of-pocket expenses limit set at $500. As for the rest of the employees preferences, 19.1% chose $1,000...
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...| To: | Mr. Bob White | From: | | CC: | | Date: | 9/12/2013 | Re: | Medical Coverage Survey | | As you requested, information was gathered to determine the employee’s attitudes toward the company’s current medical coverage. Out of 105 employees, 89 returned the six question survey to us. After analyzing the results, the responses were organized into three groups—single individuals (30 employees) individuals with one dependent (21 employees), and individuals with two or more independents (38 employees).Breakdown of Employee Survey ResultsQuestion 1: Which type of coverage is best?34.8 % of the employees agree that employee only coverage is best and 65.2 % of the employees feel that family plan coverage is best. As you can see, the majority of single employees, employees with one dependent, and employees with two or more dependents would prefer to have family coverage. Question 2: Which coverage should be available? 100 % of employees agreed that basic medical, major medical, and hospitalization coverage should be available. For other coverage options, 67.4 % of employees would like to have both dental and optical coverage available and 53.9% of employees would like to have prescription coverage available. Question 3: What limit should policy place on out-of-pocket expenses? With a majority decision, 73% of employees would prefer to have the out-of-pocket expenses limit set at $500. As for the rest of the employees preferences, 19.1% chose $1,000, 3.4% chose $2...
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...MEMORANDUM TO: All Employees FROM: Wilfredo Reyes-Santiago DATE: March 24, 2015 SUBJECT: Project Team Leadership CC: Dr. Segarra-Roman In the ever changing market, the organization leadership has decided to add a new department to cover a need in a new market segment. The team will be led by Wilfredo Reyes. The new team will be composed by the following members: Marielly Figueroa, Juan Bermudez and Jose Aponte. This diverse team is composed of talented individuals. Their roles and responsibilities will be assigned based on their personality assessment. Personality type is determined by strength of preference on each of the four dimensions: Extraversion (E) or Introversion (I), Sensing (S) or Intuition (N), Thinking (T) or Feeling (F), and Judging (J) or Perceptive (P). Each personality type has characteristic processing dynamics and ways of envisioning the world. The new department will follow the organization vision, mission and core values. Alignment to these values will be key for the departments execution to be effective and efficient. Each team member has been approached, engaged in the process and are motivated by this new challenge. Upon the formation of the work group, the approach used will be the autocratic approach. Roles and responsibilities will be assigned. Establish clear objectives and measurables used to evaluate team performance. Autocratic style is dictating work methods, centralizing decision making, and limiting participation...
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...MEMO To: All Departments From Thrit Tuachob, Director of Human Resources Date: July 13, 2015 Subject: Revisions to Employee Wellness Program Because of the company’s rapid growth and because of continuing developments in the field, even employees with advanced scientific training are having trouble keeping up with new developments. EBG wants all employees, whatever their position, to be able to discuss with customers, at least in a basic way, the scientific concepts behind the company’s products and services. Beginning six month from now, January 13, 2015. EBG will offer basic, intermediate, and advanced courses in reading, writing, and math. Basic Program Overview The courses will be offered during work hours, employees will be paid for the time they spend in class. Books will be provided. Progress in these courses will be taken into account in employees’ quarterly performance reviews and annual salary reviews. There are some requirements and information for this course * Managers will evaluate employees and may recommend that employees take one or more of these courses. * Employees can choose to take a course or courses without their manager’s recommendation. * Homework and studying must be done on employees’ own time. Reimbursement Programs Employees who are beyond these basic courses but who need help in keeping up with scientific developments related to their work are encouraged to take courses at local universities, using...
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...MEMORANDUM TO: Executive Management FROM: Michelle Collins DATE: May 26, 2014 SUBJECT: New Company Department and Team Leadership CC: Board of Directors As the organization grows, it depends more and more on the employees and the management they receive. As such, the use of teams seems like the best course of action to achieve the goals and vision of the company. Of utmost priority is the productivity of the employees on the team and therefore, the personalities of the team members must be reviewed to ensure they function in the roles that best match their outlook. To measure the efficiency and effectiveness of the employees, or their productivity, each should be reviewed with regard to their level of comfort with others; are they internal processors or external processors (Robbins, S., & Coulter, M., 2012, p. 373)? Additionally, are they more intuitive or more observant? As each person’s personality plays a crucial role in a team, the correct job for each must be decided in order to keep the team member engaged and interested in the long-term goals. A challenge to the group dynamic is the development of the group. The normal stages of development include the forming stage in which we are currently engaged. The next expected stage is that of the storming stage where conflict may arise as the hierarchy of the group comes into view. The final three stages include the norming stage, the performing stage and finally the adjourning stage. Working with...
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...Memo to Business Partners Bob black MKT/431 July 28, 2012 Jack Hayhoff Memo to Business Partners Overall value proposition The overall value proposition for the iBerry combines business and user friendly technology, so consumers are able to conduct business while on the go with a friendlier interface for easy access. With a longer lasting battery then recent iPhone models the iBerry provides instant and secure access of business related apps, which allowing consumer to staying productive while on the go. Business users can be hard to please when it comes to smartphone, and typically prefer a simple design, complex features, reliable Web access, a solid camera, and easy-to-use keyboard which are feature that are incorporated into the iBerry (QuinStreet, Inc., 2014). Equipped with Blackberry’s iconic QWERTY keyboard on the iBerry, which also includes predictive text allow users to type entire sentences by just hitting a few keystrokes making the iBerry idea for conducting business on the go (Dubey, 2014). The iBerry also comes equipped with a screen size, weight, design, and interface of the iPhone allowing user to comfortably handle the phone with one hand, and view displayed information. Unique Product Characteristics The three main needs that business users of mobile phones cite as being necessary are: structural integrity, battery life, and screen size (Edheads.org, 2014) As Business men and women are constantly on the go and enduring different...
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...Business Recommendations Memo ECO/561 Business Recommendations Memo Team D International battery manufacturing company, Larson Inc, operating between the U.S. and Germany, is facing a competitive market requiring strategic business planning in how to best improve the overall growth and strength of the company. Concerns with the economic futures must be acknowledged to increase their profits (Larson Scenario, 2010). For Larson to grow, management must make projections based these specific conditions over the next few years that will benefit Larson’s production of batteries and distribute them in the global market. This discussion summarizes courses of action Larson Inc. must consider based on the possible economic future. Alternative Economic Futures Larson Inc. expects to go through economic changes in the next five years that will ultimately determine the economic viability of the company. Recession, recovery, and peaks are guaranteed during this time period. With these imminent economic futures, it is imperative that Larson Inc. instill measures which maximize profitability and productivity in both the American and German markets. The instances of interrupted growth in industry are usually associated with business cycles (McConnell, Brue, & Flynn, 2009). Larson may face several of these changes in the economy and possessing the ability to predict these and how to handle them is a process that must be studied...
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