Free Essay

Business Ops

In:

Submitted By aurele
Words 745
Pages 3
US Online Retail Sales To Reach $370B By 2017; €191B in Europe
Comment Now
Follow Comments
We have just finalized our projections for US & EU eCommerce for 2012-2017 and not surprisingly, the numbers are strong. Excluding auctions, we expect US online retail sales to reach $262B this year, 13% higher than the total in 2012. In Europe, online retail sales will hit €128B this year.

A few highlights of note for US sales: * Three categories capture over one-third of that total. Yes, only three! Apparel and accessories alone are a $40B-plus sector (which probably explains the heavy investment of players like Amazon in the space), followed by consumer electronics and computer hardware. * Overall web penetration is 8%. That may not seem very remarkable, but that figure is deceptive because it’s weighed down by the grocery/food and beverage category, which is one of the largest overall but least penetrated online. In fact, if we exclude grocery from the mix, overall eCommerce penetration in the US jumps to 11% of overall retail. * eCommerce is a jobs creator in the retail sector. For the first time, we have estimated the total employment in the US that results from the online retail sector. Our estimate is that over 400,000 individuals are employed in some web retailing function, of which more than half are salaried professionals (i.e., all non-fulfillment and call center employees). Furthermore, many of these salaried positions have promising long-term career growth trajectories. Given that there are probably about 750,000 such salaried jobs overall in retail (my estimate, approximately 10% of the 7.3M people employed in retail overall), the fact that the eCommerce sector has nearly 200,000 of them is a remarkable testament to the employment impact of this sector.
In Europe, we anticipate online retail sales will reach €191B by 2017, reflecting an 11% compound annual growth rate (CAGR) over the next five years.
Forrester’s European Online Retail Forecast plots the growth rate of online sales across 17 European countries and 22 categories. For the first time this year we have included a view of overall retail sales in order to calculate the online channel share. This helps place traditionally buoyant online growth in context to show how the major retail economies of Europe are increasingly reliant on online sales to drive growth — a fact highlighted by John Lewis’ recent resultsshowing a 15% growth in group operating profit, underpinned by an incredible 40.8% growth in web sales.

But, as online channel share grows to a significant portion of overall retail sales in countries like the UK and Germany, we predict a subtle segmentation in the markets across Europe. We will see: * Southern European countries experiencing the fastest growth rates.As online shopping becomes a mainstream activity in Spain and Italy over the next five years, eBusiness executives must focus on driving web growth by securing the keystones of eCommerce: convenience, value, and (most importantly) choice. * Northern Europe entering a new phase of competitive expansion.Online shopping is the norm in Northern Europe and increasingly encompasses multiple touchpoints. Most retailers now sell online, giving shoppers unprecedented choice. eBusiness executives must follow a path of optimization and innovation as they fight to remain competitive. eBusiness executives across Europe are entering a new era of competitive tension. They must become more aggressive in developing strategies to secure growth, identifying new sources of competitive advantage and differentiation as they optimize their businesses to serve increasingly web-savvy shoppers in a very crowded market.
John Lewis chairman Charlie Mayfield puts his company’s results down to a focus on the right products, value and online growth. He acknowledges that such results aren’t accidental, and have been driven by a focus on increasing organizational adaptability and agility. In his words:
“We see this as a time of significant opportunity in a changing market. Behind the scenes, therefore, there’s a quiet revolution underway in our supply chain, IT and support functions. Our investment in these areas is up substantially and that commitment continues into 2013. In recent years, the Partnership has consciously invested to have the right skills, systems and organisational structures to be able to offer customers what they want in a fast-changing market.”
This paints a familiar picture: the need to continually adapt to market conditions by developing agile organization structures and processes and underpinning them with flexible technology and cross-touchpoint metrics. The need for agility has never

Similar Documents

Premium Essay

Electric Co-Ops: The Randolph Electric Cooperative Business Model

...The Randolph Electric Membership Corporation follows an electric cooperative business model. The investor-owned models followed by bigger corporations, the corporations are mainly run by stockholders. This model holds the largest percentage of the consumer market. Duke energy is very popular in Randolph County, North Carolina, and the United States. Private corporations with a lot of power aren’t always the best. Municipal owned corporations are public utilities that are operated by the city in which they reside. Municipal owned corporations hold a smaller percentage of consumers than the investor-owned model, though higher than electric co-ops. Electric co-ops rank highest in member satisfaction among the three types of utilities. Electric co-ops serve the smallest number of consumers....

Words: 520 - Pages: 3

Free Essay

Toulmin Model

...Toulmin model assignment Now that you have a firm understanding of the Toulmin model and its various parts, you will now apply that information to the real world. You are to find an argument made in a newspaper or magazine editorial, and then analyze the argument via the Toulmin model. The article can be from an online newspaper or magazine, but blogs or normal webpages are not acceptable. Additionally, the article MUST be an editorial or op-ed piece – these are to be personal views that are making a specific argument about an issue. Beyond including a hard copy of your article, you will want to include the following: * Identify the parts present – analyzing the artifact, you will identify any and all parts of the Toulmin model that are present within the artifact. For each part, you will need to present three aspects: * Define the Toulmin part – define (briefly) what this part is (to demonstrate that you know what you’re supposed to be looking for). This should be in your own words – don’t just quote the readings. * Express the example – express what specifically, within the artifact, is representing this particular part of the Toulmin model. This should be a direct quotation from the article. Do NOT paraphrase this part. * Explain the selection – explain why this particular selection you have chosen is a representation of this particular part of the Toulmin model. How does it fit into this type? Why would this be an example of the part...

Words: 537 - Pages: 3

Free Essay

Essay

...unusual point of view on a current public conundrum, along with a relevant platform (e.g., being a teacher, businessman, lawyer, doctor, parent or stamp collector) you don’t need clips or editorial experience on your résumé—just quick thinking and an understanding of the form of these articles. I once sent a hastily written kvetch about a Kmart opening in my Greenwich Village neighborhood to The New York Times at noon, had an acceptance by 2 p.m., was sent a copy by midnight and received a check within a week. Here are the essential elements of a successful and sellable op-ed.   1. BE TIMELY OR EARLY. I submitted my Kmart commentary the week the local branch opened, which, luckily, coincided with a front-page debate about superstores infiltrating Manhattan. Timeliness is essential with this genre, especially now that online news sites can update as often as they choose. The presidential election was hot for op-ed writers until Nov. 4; then, regular columnists took over the topic.   Be sure to factor in lead times and how long it can take an editor to reply (especially if he doesn’t know you). If the Fourth of July is next week, your patriotic piece might already be too late. Retool it for Labor Day. Holidaysare reliable hooks because they happen every year, so you can plan ahead (or try...

Words: 1088 - Pages: 5

Free Essay

Writing an Op-Ed

...Constitutional Law: Bill of Rights TUTORIAL 1: WRITING AN OP-ED Do you have an interesting opinion to share? Is something driving you crazy? Is there something which needs to be said which no-one else is saying? If you can express it clearly and persuasively in an op-ed, you can reach thousands of people, and possibly sway hearts, change minds, influence decision-makers and even shape public policy. In the process, you also earn recognition for yourself and your institution, all for less effort than it takes to write a professional journal article. An op-ed is a short punchy piece of writing in which you give your opinion and try to convince your readers why you are right. It is not like an essay that unfolds slowly like a carpet. Quite the opposite because in an op-ed you open with your conclusion – the one message that you want to get across in the op-ed. This is the most important thing to remember about an op-ed. You have space for ONE message only. The rest of the op-ed is for you to make your case and support your view or conclusion. In the process of doing so, you usually play an educating role for readers who have no specialist knowledge of the subject matter. It is important though that your op-ed is accessible and not preachy. So an op-ed is the expression of your opinion, but backed up with facts, research or first-hand information. Typically an op-ed is 700-800 words. Any longer and you risk an editor deciding not to publish it because she can’t...

Words: 1218 - Pages: 5

Premium Essay

Templates

...CPRL 224 Templates: How to use them, when to use them, why use them Many Canadians assume that ……………. Many Canadians believe that ………………… On the one hand, ……….. . On the other hand, ……………….. . I agree that ………….. . This is not to say that …………… . Author X contradicts herself. At the same time that she argues …………., she also implies ………….. She argues ………………, and I agree because …………….. Her argument that …………… is supported by new research showing that ……………. Templates are rhetorical patterns, rhetorical structures, that allow you to summarize, to respond, to introduce a quotation, to support your argument or point of view with evidence, to shift between general, over-arching claims and smaller-scale, supporting claims, to introduce an on-going debate, to introduce something implied or assumed, and many more such forms of dialogic communications. They allow you to frame an argument, a position, a point of view, while acknowledging the arguments of others. Furthermore, they provide clarity and coherence. Conventional wisdom has it that ………………… Common sense seems to dictate that …………… It is often said that ……………… I have always believed that ……………. When I was a child, I used to think that ……………….Although I should know better by now , I cannot help thinking that ………………. One implication of Mr.’s treatment of ………………. Is that ……………… Although Ms. Y doesn’t say so directly, she apparently assumes that ………………. While they rarely admit...

Words: 503 - Pages: 3

Free Essay

Linux Server Apps in Corporate Business Ops

...The use of Linux Server in the business arena has shown new life, due to the scalability and stability of the system and the support it has for other operations as well as the stability of the system and can breathe new life to old systems that no longer are functioning properly with Window applications. Another benefit of Linux is that it is open source and gives each business has the ability to structure or tailor the code to their specific applications. Linux also is not weighted down with license fees or restrictions. Linux overall is a system that is community supported and based not corporation based, which makes the help and support easier to obtain in a matter of minutes and not hours based upon the working hours of a major corporation such as Microsoft. And as all know, 99.99999% of issues always happen or are discovered during the off hours of work. With Linux being run as a server, it can be run without the video requirements that are needed with GUI interfaces. In this aspect, energy can be saved due to the processor not having to work overtime to refresh the pages for every GUI change. Also with Linux, you are not restricted to wait on Microsoft for bug fixes or patches for vulnerabilities. A corporate business can hire in-house Linux programmers, code writers, security personnel and administrators to handle the specific needs of the company, and not rely on outside sources for the support that they are in need of. To maintain stability in a Linux server environment...

Words: 715 - Pages: 3

Premium Essay

Mountain Equipment Co-Op Report

...Mountain Equipment Co-op Report In this report our group discusses the ethics and impacts of MEC’s decision to shift from primarily Canadian manufactured goods to offshore facilities. We will discuss which stakeholders are affected, how they are affected, how they are going global and the risks and investments involved, the ethical issues involved in purchasing offshore goods and MEC’s sustainability strategy. MEC’s decision to carry products manufactured in offshore facilities will affect the following stakeholders: Stakeholder | Effect | Description | Canadian Manufacturers | Suffer | They will lose business | Offshore Manufacturers | Benefit | They will gain business | Consumers | Benefit | High quality products for low cost | Investor(members) | Benefit | More surplus will return more dividends | Canadian Employees | Suffer | Lose jobs as manufacturers lose business | Offshore Employees | Benefit | Better work environment and pay rate | Governments | Benefit | Canada: More tax revenue as consumers will buy cheaper products.Offshore: Investment in the country and increasing employment rate | MEC is ‘going global’ by purchasing from offshore manufacturers, increasing its global influence through parternerships, improving foreign work environments, and purchasing from sustainable manufacturers. In addition MEC is a member of the UN global compact, Canadian business, and the Social Responsibility Labour Association. There is a higher degree of investment...

Words: 596 - Pages: 3

Free Essay

Recht

...Business project Opdracht: Unilever en Europese wet- en regelgeving Unilever en Europese wet- en regelgeving De regelgeving op Europees niveau heeft een belangrijke invloed op de innovatieve kracht van bedrijven. Verpakkingsindustrie en productaansprakelijkheid hebben veel raakvlakken. In deze opdracht word je gevraagd om onderzoek te doen op de hierboven genoemde gebieden. Je bewijst, op basis van feiten, interpretatie van deze feiten en realistische aannames, de relevantie van bovenstaande bewering. Voer de volgende opdrachten uit: 1. Verpakkingen en productaansprakelijkheid Unilever Beschrijf de onderstaande punten; Gebruik ca 500 woorden; Schrijf in lettertype Arial, grootte 11 cpt, regelafstand 1,5; Vermeld bronnen (verwijs naar artikelen, etc.). Analyseer hoe Unilever omgaat met de Europese regelgeving op het gebied van verpakkingen en productaansprakelijkheid. Leg uit hoe de Europese regelgeving van invloed is geweest op de nieuwe visie van Unilever (november 2009). Verklaar welke rol de “Richtlijn 94/62/EG verpakkingen en verpakkingsafval” speelt bij het ontwikkelen en introduceren van nieuwe sustainable (duurzame) productverpakkingen voor ijs. Raadpleeg hiervoor http://www.euronorm.net. Op basis van de “Richtlijn 85/374/EG” is ieder bedrijf dat producten maakt, verkoopt of distribueert productaansprakelijk. Bespreek in hoeverre deze Richtlijn van invloed is op het introduceren van de nieuwe sustainable (duurzame) verpakkingen. Raadpleeg hiertoe onderstaande website:...

Words: 405 - Pages: 2

Premium Essay

Case 1

...1. What are the key factors in determining if this is a valid business opportunity for Josh, Mathew and Hannah? Is this a real business opportunity or just an idea?   Business Opportunity - key factors Cost Income Independence Work Risk Opportunity cost: Josh has other career possibilities It is a real business opportunity. Capabilities * Josh: business background Hannah: agricultural economics background Matthew: mechanical engineering Novel * Biodiesel is a premium product because of its scarcity in the marketplace Are customers willing to pay a premium for it? Resources * Financing and creating a steady supply of raw materials and distributors for talented individuals to serve as employees, advisors and partners to support the venture’s growth with the hope of reaching a positive return on investment three founders and investors. What is a reasonable return and how long to get it? Commitment * All share a passion for the business The key factors are that they know how to make biodiesel, where it make and where sell it, because they get whole picture they can start and realize this project. They can evaluate it, find the pro and cons make analyzes, make market research and make strategic plan and business model. But on this stage it is just an idea, because they have not got vital opportunities to realize it, such as financing, firm, production plant and so on 2. What market drivers should they research and be aware of? Suppliers * Agricultural...

Words: 430 - Pages: 2

Premium Essay

Biodiesel

...step process for evaluating an opportunity, the following factors were analyzed when considering if Biodiesel is a viable opportunity. a. Capabilities: Although the team consists of Josh who has a business background, Hannah who has an agriculture economics background, and Matthew who is a mechanical engineer, the team is lacking a chemical engineering expert. b. Novelty: Although Biodiesel is a sustainable source of energy that can be easily integrated into the existing technology, Biodiesel cannot be considered novel. It does not contain additional value to the customer, and the customer must be willing to pay a premium for this product. c. Resources: The team must be able to attract and retain a steady stream of suppliers/farmers and distributors. They also must be able to obtain the necessary funding to purchase capital equipment. They must also consider hiring additional employees to gaining knowledgeable advisors to help the business grow. d. Return on Investment: Josh must consider the manufacturing costs, as well as the price at which they can sell the product in order to determine if they can make a reasonable profit. All 3 investors must also consider how long it will take to obtain the return. e. Commitment: All 3 founders must be willing to fully commit to the business venture. 2. There are several market drivers that are related to Biodiesel. While customers are a market driver, the customers were not described. A relevant customer social driver to consider...

Words: 523 - Pages: 3

Free Essay

Summary International Marketing

...Samenvatting_IM.pdf Samenvatting International Marketing: college(s)2011/2012 Tilburg University | Marketing Management | International Marketing Verspreiden niet toegestaan | Gedownload door: Jolien De Klerk | E-mail: joliendeklerk@hotmail.com SAMENVATTING INTERNATIONAL MARKETING 2011/2012 Week 1: Introduction to global marketing Marketing = an organization function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. Global marketing = focus with recourses and competencies on global market opportunities and threats. The difference is de scope of activities. A global company conducts important activities outside the home-country market. Deze globalisatie activiteiten kunnen met alle groeistrategieën plaatsvinden: Companies that understand and engage in global marketing can offer more overall value to consumers than companies that do not have that understanding. The discipline of marketing is universal. It is natural however that marketing practices will vary per country, for the simple reason that the countries and peoples of the world are different (preferences, competitors, channels and communication media). The differences mean that a marketing approach that has proven successful in 1 country doesn’t mean that this will work in another country. An important thing is to recognize the extent to which it is possible to extend marketing...

Words: 18459 - Pages: 74

Premium Essay

Mis Study Guide

...Succeeds Career Paths Co-op Opportunities Resources/Links Management Information Systems (MIS) Program Overview Management Information Systems is the merging of the business world with the need for technology to succeed. While technology continues to advance and change, it is only useful in business when developed in the context of how it will be utilized. It does a company no good to bring in the latest software or create new systems if they do not increase productivity and efficiency. This is where the MIS professional comes in. Working closely with people in all aspects of a business, the MIS team will work to create a process that is right for the company’s needs now and in the future. Unlike some technology-focused careers, MIS is a people-centered role and professionals must understand not only the technology that they work with the how to strategically help the people that they work with. Who Succeeds? MIS professionals have a variety of skills and abilities, including: * Proficiency in oral and written communication * The ability to work well as a member of a team * An ability to work with a diverse “clientele” within the organization * Good interpersonal skills * Flexibility * Strong technical skills and the willingness to learn new technologies * Management skills * Strong analytical skills Career Paths MIS does not have a linear career path like other areas of business. Rather, people gain the skills...

Words: 535 - Pages: 3

Premium Essay

Business Law Week Seven Assignment

...2 Definition of Security Are the notes issued by Co-Op “securities”? In order to answer whether or not these notes are securities we need to understand what a security is. According to our textbook (p.647), the definition of security: (1) An interest or instrument that is common stock, preferred stock, a bond, a debenture, or a warrant (2) An interest or instrument that is expressly mentioned in securities acts; and (3) an investment contract. Next, we can use the family resemblance test to determine if the notes issued by Co-Op can be categorized as securities. The family resemblance test refers to a method of analyzing a debt instrument that is having a horizontal commonality. Horizontal commonality means pooling of interests, not only between the seller and each individual buyer, but also among all those who buy an investment contract in the same venture The following are the four factors to be considered while applying the family resemblance test: The motivation that prompts a reasonable buyer and seller to enter into the transaction in question: The Co-Op sold the notes in an effort to raise capital for its general business operations, and purchasers bought them in order to earn a profit in the form of interest. The plan of distribution of the instrument: the Co-Op offered the notes over an extended period to its 23,000 members, as well as to nonmembers, and more than 1,600 people held notes when the Co-Op filed for bankruptcy. The reasonable expectations of...

Words: 1428 - Pages: 6

Free Essay

Network

...Kevin Myung Brooke Johnson February 16, 2012 Prof. Dev. Co-op Marketing Networking Assignment For my student networking exercise, I interviewed Andrew Yi, a 3rd year student at Northeastern University, majoring in business, concentrating in marketing. He completed his first co-op at EF (Education First) last semester, which is one of the co-ops that I’m most interested in. As we began our discussion, we first talked about what his job was at EF. Then, we talked about what duties this job entailed and what he did there on a daily basis. He told me that he was hired as a regional account coordinator, which is the exact position I am currently applying for. He dealt with customers on a daily basis, talking them into working with EF and addressing any and all concerns that the customers had. His average day consisted of picking up the phone to talk to potential customers, and telling them all about what EF had to offer. He proceeded to boast that EF had a very young team, which made the working environment very fun and competitive among the employees. He described the work to be extremely “chill,” and enjoyed going to work every day. He did admit that the pay wasn’t as high as the other jobs had offered, but he advised me that $13 per hour for a marketing job was average. Interestingly however, he did mention that emloyees are subject to a commission if they are able to convince customers to work with EF. He told me that he’s won quite a handsome amount of commissions, which...

Words: 400 - Pages: 2

Free Essay

Joeloe

...Business Project Rogier van Maanen (1649229) Vince van den Bunt (1683749) Tjeerd Postema (1668291) Klas: CO11 Elyn Doornenbal 15 april 2016 1e kans Aanleiding: Opvolger van Paul Polman, die sinds 2018 aan het roer staat wil een advies voor een shop in shopconcept waarin de aspecten marketing, economie, bedrijfseconomie, recht en bedrijfskunde zijn uitgelicht. Dit advies helpt mee om de doelstellingen (verdubbelen van de omzet) van Unilever te behalen. Achtergrond: Unilever is een multinational onder Britse en Nederlandse leiding. Unilever heeft 400 merken waardoor dagelijks komen meer dan 2 miljard mensen per dag in aanraking met een product van Unilever. De nieuwe CEO van Unilever heeft deze opdracht gegeven omdat het doel om de omzet te verdubbelen met 50% minder uitstoot maar deels is gelukt. De uitstoot is wel met 50% gedaald maar de omzet in West Europa blijft nog achter. Wij gaan onderzoeken of een shop-in-shop principe in Europa kansrijk is. Hoofdvraag: Is het kansrijk om een shop-in-shop te lanceren voor Unilever? Deelvragen: 1. Is het financieel haalbaar om een shop-in-shop te lanceren in 2 Europese landen? 2. Welke wetten kunnen de lancering van de shop-in-shop beïnvloeden? 3. Welke positionering kan het best toegepast worden? Onderzoeksopzet: 1. We kijken naar de omzetcijfers van het retailgebruik, en cijfers over de verkoop van shop in shop systemen. Zo kunnen wij berekenen wat de opbrengsten zijn. 2. Hierbij...

Words: 563 - Pages: 3