...Quite often, people associate themselves with certain brands they buy. Organisations and businesses are dependent upon their customers. Tesco’s customers have a huge influence over the business. They use their customer insight to make any appropriate and needed changes to their business. If Tesco don’t offer the right services, products and promotions, then their customers will end up shopping in alternative stores. This will reduce any profit being made. Tesco’s customers have a huge influence over the business. They use their customer insight to make any appropriate and needed changes to their business. If Tesco don’t offer the right services, products and promotions, then their customers will end up shopping in alternative stores. This will reduce any profit being made. Shareholders are often the most important type of stakeholders. This is because, without them, businesses lose their value which will affect its overall business standing and performance. Shareholders are often the most important type of stakeholders. This is because, without them, businesses lose their value which will affect its overall business standing and performance. Pressure groups have an influence over Tesco because if the business faces an investor revolt, then it is very concerning as it will not only make the business look...
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...The organisation that I will write about is…(identify main products/services provided) • The aims of the organisation are… • To achieve these aims, the organisation can set objectives such as… Public Sector Aims and Objectives: • The organisation that I will write about is…(identify main products/services provided) • The aims of the organisation are… • To achieve these aims, the organisation can set objectives such as… Not-for-Profit Sector Aims and Objectives: • The organisation that I will write about is…(identify main products/services provided) • The aims of the organisation are… • To achieve these aims, the organisation can set objectives such as… P2 – Describe the purpose for the business in setting aims and objectives Introduction: Using the businesses I have identified earlier I will now describe why they...
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...Obed Owusu Uni2 Pass 2&m2 Introduction: in this assignment I am going to explain the 8 individual skills in the person specification that an employee will need in order to carry out the job duties. I will describe the main employability and personal and communication skills required when applying for a job as a casual youth worker at Harlow Council. After that I will assess the importance of employability and personal skills in the recruitment process in Harlow Council The role of a casual worker: is working with the youth, answering questions, providing information and support, handling of complaints and lastly you need to have a high level of specific skills. * Skills are the ability to do things properly, eg. Speaking of different languages and explaining things to people and so on. Below are the skills a casual worker must have to be in for the job. Skills needed to work as casual worker are: * Communications * Education qualification * Teamwork * Past experience * Computer skills * Be polite and professional * Able to work overtime/weekends * Employability skills/helpfulness Communication: as casual worker handle clients or youth parents’ concerns by phone. For this reason since they are unable to see the clients or parents face to face its important they are skilled communicators. They must be good listeners and clear when they are speaking with the clients or parents because some parents are from different countries and English might not...
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...Business Ownership P1 Organisation 1 – NHS The NHS is a national public sector health service maintained and paid for by the UK. The NHS was founded in 1948 in an attempt by the then heath secretary, Aneurin Bevan, to bring good healthcare to all. It was founded to provide affordable healthcare to the citizens of the UK who need it. Today the NHS has a very good reputation as it continues to provide good healthcare to those in need, they currently employ over 1.6 million government people to achieve this endeavour. The NHS is a national business as it only operates in the UK and only provides its services to those living in the UK. It only operates in the tertiary sector as they provide a service for the public but do not manufacture, sell or harvest raw materials. Because it is a public business it doesn’t make a profit instead it uses it’s funding to help with the financial burden of medical procedures. There are down sides to this for example the NHS don’t always have the most up to date equipment. Because the service is maintained and paid for by the government they are the ones that will be held liable for any problems with the way the NHS runs or if it overspends. The NHS is limited by their annual budget for the year 2015 their budget was £115 Billion. Organisation 2 - Starbucks Starbucks Coffee is a privately owned American global coffee company and coffeehouse chain. Public limited companies become a legal entity whose assets and liability are separate from their...
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...P2 In this assignment I am going to talk about a specific role within Apple Inc. The role I have chosen is a manager role. Job description Managers within Apple have to create a retail environment that inspires both employees and customers. As a Manager, they are building dynamic teams with unique individuals and delivering positive experiences for customers as they learn shop and get support. Most importantly, they share the Apple vision with employees and encourage their growth. Specific role The managers are responsible for staffing the business. This includes creating job descriptions, running advertisements for open positions, reviewing resumes and applications, interviewing prospective employees, hiring and firing. The manager oversees his staff, ensuring they are trained properly, follow company guidelines and policies, perform the job satisfactorily and receive feedback on a regular basis. The manager is also responsible for tallying work hours, calculating pay, processing checks and tracking vacation days and other time off. Job summary The normal working week can exceed 40 hours if you have the role of a manager. However, during peak periods such as Christmas, sales and other seasonal holidays many managers may work longer than 40 hours. Managers at Apple get offered bonuses or offers, which can increase the amount payable, as well as other benefits such as pension schemes, company car, staff discount, private healthcare, professional qualifications training...
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...P2 - Influence on organisation by Stakeholders Stakeholders | John Lewis | Cystic Fibrosis Trust | Employees | Employees play an integral part and have a massive influence over John Lewis as both as an organisation in the public eye and as a business trying to gain profit. This is because if without employees you don’t have a company. So, John Lewis has to try its utmost hardest to keep all parties within their corporation happy. That means fair salary, holiday days, terms of sick pay etc. And without customers, there will be no one at the tills, no one to stack shelves, no one in the bakery or deli sections and no one running the floor they work on. | Employees play a big role in the forward-movement of the CFT as they are the ones that are, actually in person, to provide the service given by the trust. Whether this is through care, activities etc. it is a major reason to keep staff happy so they can carry on producing a great service for the people suffering. | Customers | Customers are one of the most fluctuating factors for John Lewis as if the buyer doesn’t think the price is right they are going to go elsewhere, which puts John Lewis at a disadvantage and possible loss. | The trust doesn’t have that many customers, unless it is people buying their products such as t-shirts, wristbands and headbands. But customers aren’t as influential to the CFT as a substantial amount of their income is received from donations and government funding. | Investors/Donors | Investors...
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...P2 describe the main employability, personal and communication skills required when applying for a specific job role Costa, barista. Employability skills: Suitable qualifications; the suitable qualifications for the job role at Costa are basic qualifications. The candidate is required at least a C in English and maths. The job role is not to academically demanding as all training would be given at the job premises. The candidate must have simple ICT skills to work the till and also a suitable range of customer service skills, so they can portray Costas’ image. Obviously the correct qualification for being a barista is required. Experience in similar role; experience can give you an edge over other candidates applying for this job. This is because there would be less training needed as you already know the companies procedures. The company will not have to fund the full training that a candidate without experience would need. The requirement of having experience is not vital. This is because Costa will supply all training. Knowledge of products/services; the knowledge of the coffee and knowledge of the store will benefit you over somebody who doesn’t know anything about the store. This is because you could understand customers easier and give them better service. For example; one of the products sold in the store could be known to the public differently to what it is actually called. Because you have the knowledge off this, if the customer asks for the product you know...
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...A B D C Manufacture Consumer A B C D Whole Salers Retailers Manufactures always have to be able to sell their goods to consumers. They acieved this buy sending the products throught different channels of distribution. Channel of Distribution The channels shown in the diagram the main ways that manufactured goods are passed from manfactures to the consumers. Each channels includes the same activites: as well as the act of buying and selling, the product will be promoted at the various stages of disribution, stored for a time, and the transported to the next stage. A manufacturers may sell direct to the customer, as shown in channel A, and omit both wholesaler and retailer. Example; online shopping or farmshops where they grow their own things. An example of channel a would be the internet eg. Topman. Manufacturers sell directly to the retailer to save money on rent, wages and bills. In channel B, the retailer in omitted, the wholesaler receiving the goods from the manufacturer and selling them direct to final customers. An example of channel B would be Costco. Manufacturers sells straight to the wholesalers so the wholesalers can sell household items and sell to a larger variety of people so they can which will bring in more money. Channel C shows the traditional pattern. The manufactures will sell all the products in bulk to the wholesalers, who then will resell them in smaller amounts to retailers; then the retailers then sell single items to the customers...
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...any part of the business. British Red Cross Donors Staff/volunteers Benefactors Government British Red Cross Donors Staff/volunteers Benefactors Government British Red Cross is a voluntary business set up to help UK and overseas people in crisis. It is also an international business. Stakeholders for the business include: STAKEHODLERS STAKEHODLERS * Employees /Voluntary workers (internal) – these are the people that work for the business to help them raise the money they need to carry out what their aim is to do. The employees aim to get a wage from working from the business, whereas the voluntary workers aim to help raise money for the charity. These are one of the most important stakeholders of the business because without them the business will not be able to run. * Government (external) – this is another major stakeholder for the business because they fund what the business needs to do to raise the money. Without the government funding the charity they wouldn’t have the shops and events that go on to make the business/ charity work. * Benefactors (external) – these are another stakeholder in the business because they rely on the business raising money for them to help with the needs the business raise money. The benefactors are the main reason in which the business is running, without them needing the help, the business would have nothing to run for. * Donors (external) – these are one of the major stakeholders within the business because they are...
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...understanding and subject knowledge, employers often outline a set of skills that they want from an employee. Interpersonal skills: The skills used by a person to properly interact with others. In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Personal skills: are those concerned with how people manage and express themselves. They are revealed in those attitudes and behaviours people bring to their work, study and daily activities. The job I have chosen to write about is being a Costa Baristas which is a person that makes and serves coffee to the general public. Costa Coffee require employability, personal and communication skills when it comes to working on the public view in the shop and serving customers; Costa coffee except a high level of interpersonal skills and a high level of spoken English when communicating with other members of staff and the general public this is needed because the public differ from person to person and having strong interaction skills help the staff and customers to work alongside one an another very well. Employability skills that Costa Coffee require are experience working in a busy working environment but you don’t need to understand the sales or the functions of the business, if you are unable to make coffee Costa send you on a 3 day course to learn the techniques of making fine coffee for the public. Another employability skill Costa coffee require is a good understanding...
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...P2 Angel Solakov – Describe five different stakeholders, who have an interest in your two organizations, Tesco and Barnet and Southgate College Tesco | Barnet and Southgate College | 1 Customers – external stakeholders, they are the people who buy from Tesco and use their services, also they are of crucial importance to the organisation and can affect massively it | 1 Customers – external stakeholders, the students enrolled in the college, even the parents can be considered stakeholders, also of crucial importance to the organisation, possess the ability to affect it | 2 Employees – internal stakeholders, all the staff of Tesco, from the senior higher-ups to the people who mop the floor in their stores, also of vital importance to the organisation | 2 Employees – internal stakeholders, includes all the teachers, board of directors, secretaries and staff in general of Barnet and Southgate College | 3 Owners of the business/shareholders of an Ltd or PLC – external stakeholders in the case of Tesco, as it is a PLC, suggesting it is owned by the public or the shareholders, who are almost as important as the employees of this organisation. They provide most of the resources, if not all, needed so that the organisation runs smoothly and it brings them back some capital | 3 Owners of the business/shareholders of a Ltd or PLC – external stakeholders, as Barnet and Southgate College is owned by the government, which provides...
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...Assignment 1 – P1 The job that I have chosen for my assignment is the position for Temporary Business Manager in South Morningside Primary School. Job Advert – A job advert is the advertisement of recruitment for a job to attract suitable candidates/applicants for a job. The purpose of a job advert is to try and locate the perfect candidate or applicant for the job that has been advertised. An example of a job advert is shown below; the business I have chosen from the two adverts shown is the Temporary Business Manager – South Morningside Primary School Job description – A job description is a list of rules and conditions of the chosen job that the applicant selected. The purpose of a job description is for it to include a summary of job analysis recordings that helps the employer determine what the applicant going for the position should do if he is accepted. example of a job description is shown below. The job description gives me a brief description of the job and what the applicant would have to do. Job Specification – A job specification is a detailed description of the role that has been advertised; it also includes responsibilities, objectives and requirements. The purpose of a job specification is to introduce the applicant to the employer; it is like a first impression. It is crucial because it portrays an image of the applicant. An example of a job specification is shown below. The applicant should look at this and remember what he/she has to do if accepted...
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...P2- Describe the main employability, personal and communication skills required when applying for a specific job role. Social worker Employability skills To be able to become a social worker in the UK, you need take a 3 year undergraduate degree in social work, or a two year post graduate degree in social work, this needs to be approved by the health and care professions council. You will need to following qualifications, in order to study for an undergraduate degree in social work: Five GCSE’s (A-C) including maths and English and at least two A levels, or an equivalent qualification such as a BTEC National Diploma or NVQ Level 3 in Health and Social Care. However this does depend on the university/college that you are applying for. This is a good thing because I already have 5 GCSEs’ between A-C which is a start towards being able to become a social worker. It also says that i need at least two A-levels or equivalent (BTEC diplomas) or level 3 in health and social care. This is a good thing because i am currently taking level 3 health and social care as well as BTEC business studies and sociology so if (which i am) work hard enough i will be able to apply for a social worker undergraduate degree which is needed to become a social worker. You need to have some relevant experience in a social work/social care setting before being accepted on most courses. So it is important gain as much work experience as possible, either through paid positions in community care settings...
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...Introduction In this report I will be explaining what employability is and why they are important. I will also define what is personal and communicational skills required when applying for a job role as an accountant. Employability Skills Each job requires candidates doing it to possess a variety of specialist skills require for a specific job. Though there are range of skills that are useful to a wider variety of careers and are hence forth transferable between jobs. This is known as employability skills. These are essential for employees to be able to work effectively in a modern organisation or workplace. For instance to be an accountant for Cameron Balloons, the applicant needs to have suitable qualifications as well as having relevant experience in a similar role. This is important when applying for a job as an accountant, since it tells the organisation that you possess the experience and qualifications that are required for the job. Personal Skills Personal Skills are certain skills that will be beneficial regardless of the job. These transferrable skills make a candidate for the accounting job attractive when they are applying for the job role for Cameron balloons. For an accountant on of the personal skills that will be beneficial will be patience. As an accountant having patience is very important. An accountant who remains patience in a very difficult time and situations and gets the job done is highly valued by the organisation. Therefore showing this skills...
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...Unit 28 – P2 In this report I will explain what user’s side factors are and what sever side factors are. User side factors are factors that affect the user and server side factors are factors that are affected by the server. User side factors Download speed Download speed can enhance the loading time and performance of a website, if the user has a low download speed then the webpage will take longer to load and complete a task that the user has required it to do. This will influence the performance of the website that the user is trying to access. Processor speed / PC performance Processor speed is needed if the user is running a lot of applications at the same time, if they don’t have this then the applications will load a lot slower as the processor...
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