...Introduction Today’s technology has offered business organizations multiple methods to communicate. Some forms of communications are more effective than others. Communication is one of the most important elements of a successful business. When writing a business communication it is crucial that you know who the members of your audience are and communicate with the visible purpose. Effective communication achieves its objective to persuade, respond or gain information by considering the style, format, purpose, organization and by tailoring the communication style to meet the audience requirements. Purpose Learning Team A was given five different accounting scenarios with limited amount of information on the JJJ Company, Riordan Mfg, Ad hoc Committee, CEO and the employees. Each team member was assigned a role from the accounting scenario and instructed to write and effective communiqué based on that roles. The communiqués could be n the form of a formal memo, email, power point, and text message. The types of communiqués were based on the information, i.e., formal, informal, long report, short report format, email, power point presentation, or memo, etc. Then each team member had to evaluate the business communication written by the other members and determine its effectiveness by using the following questions as a guide. 1) How well did the communication convey the intended message? 2) Would another type of communication have been more appropriate? Why? 3) Is the...
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...Business Report Writing Class of 2017 Semester-2 Credits: 2 Sessions: 32 Course Objective The module bestows on the students opportunities to learn and practice business writing skills. The module is exercise –driven & hands-on and covers the following areas * Principles of business writing * Letters, Memos, Claims & responses * Note making, Abstracts, Summaries, Recommendations * Business Reports * Business Proposals * Brochures * Blogs * Netiquette * Effective Presentation Skills Learning Outcome At the end of the module and on completion of all exercises, the student will be able to 1. Demonstrate effective business writing skills-Letters, memos, reports and business proposals 2. Excel in preparing Blogs and Brochures 3. Understand the approach to Precise writing, Abstracts, Summaries and Recommendations 4. Make Effective Presentations Text Book * Communicating in Business 8th edition – Williams, Krizan. Logan and Merrier Reference Books 1. Business Communication-Meenakshi Raman & Prakash Singh-Oxford University Press 2. BCOM-Business Communication- lehman, Dufrenhe, Sinha Publisher- Cengage Learning Instructor’s details Prof. Anitha Acharya email-anitha.acharya@ibsindia.org Phone: 8712290557 F...
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...understand in greater depth how activity based costing is performed within organizations. The case suggests that developing the product cost is not the end point for the accountant – the proper evaluation and analysis of the “calculated” information is integral in making recommendations contributing to organization success. Assume that your group is a consulting group that has been hired by Forest Hill’s management team. Your group has listened to the discussions contained in the case and obtained the information contained in the exhibits. Your recommendations should be contained in a business memorandum addressed to Forest Hill’s management team. The memo should be no longer than three single spaced typed pages, excluding any relevant exhibits you may have prepared and referenced in the text of your memo. The exhibits may be attached at the end of your memo. The memo should, at a minimum, respond to the questions contained at the end of the case. This assignment will be graded in part on the “correctness” of the calculations and quantitative analysis. However, “getting the numbers right” is only the first step. A significant portion of the points will be earned by the appropriateness of your recommendations, your ability to identify the most significant issues in the case, the quality and clarity of the arguments you make supporting your analysis and conclusions, and the professional appearance of your document. A copy of the evaluation form that will be used in assessing...
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... |Business Communication – SAMPLE | | |B01.2105. | | | | | | | | |Course Site found at http://sternclasses.nyu.edu | Course Overview Effective Communication is a vital component to so many aspects of business life. From investment banking to marketing, from entrepreneurship to corporate planning, understanding the techniques of business communication will be an invaluable addition to every Stern student’s portfolio of knowledge. This course is a highly-interactive and participative experience that introduces the basics of business communication strategy and delivery. Deliverables will include written documents and oral presentations based on several cases. You will present both individually and in a team and will receive feedback to improve your presentation effectiveness. In the final team presentation, your challenge is to craft an oral presentation that will persuade your audience to accept your strategic recommendations. By doing this...
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...Evaluating Business Communication Kathy Waggoner BCOM/230 March 23, 2015 Christa Deeden Evaluating Business Communication The assignment for this week was to write a report on the types of business communication to use based on the accounting scenario. Since there was no collaboration by the learning team, this report is based solely on the opinion of one student. There are various factors that need to be considered when writing a business communique. The purpose, audience and leadership style are important considerations to be made when deciding on which type of communication to when reporting on the acquisition of a company. The first line of communication would need to be between the staff accountant and her accounting peers. The type of communication that would need to be used would be an interoffice memo. A memo would be an appropriate form of communication to advise the accounting department of the due diligence investigation. The memo can also be used to share with her peers the assignment and what needs to be done to complete the assignment. The interoffice memo is an ethical form of communication for this audience. The second line of communication would be between the staff accountant and the sales manager. The staff accountant is advising the sales manager of the results of the review of JJJ’s financial condition. An appropriate and ethical form of communication to use for this situation would be an email. The next line of communication would be...
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...other elements of the situational context. For a briefing memo, this should be no more than one paragraph. For a full case analysis, this may be 2-3 paragraphs. 2. Business Problem/Opportunity What business opportunities and thus major decision(s) are available to the Entrepreneur as well as to the reader of the memo or case analysis? This can usually be summed up in a few sentences. 3. Key Resources Identify those resources available to the entrepreneur in terms of Dollinger's resource-based model. If a resource is not relevant to the opportunity being examined, ignore it. Explain why each resource is important. This should comprise 30 -- 40% of either your memo or case analysis. 4. Options Develop a series of options (at least two) for the decision-maker to consider. Make arguments in favour of each, and list any risks of each as well. This should comprise about 30% of your memo or case analysis. Given the limited space in a briefing memo, point form may be used. The options could relate to specific decisions outlined in the case, or it could be related to the decision for you to invest or not to invest in the firm. 5. Recommendations Based on the objectives of the decision-maker and the relative strength of each option (above), make a recommendation as to which option should be chosen. Compare the favoured option to the ones that were not chosen. This should comprise 20-25% of your case or memo. Additionally, for the Group case, include an appendix...
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...Chapter One Introdution: Fundamentals of Business Writing I. The major differences between school writing and business writing School writing, typically in the form of essays, is aimed at impressing the audience, i.e. examiners. To score high, student writers have to use fairly complicated vocabulary and sentences in their written work. Business writers, however, mainly aim to communicate information to their colleagues, clients, and other associated parties. They are relatively free to use what language that can get the business done efficiently and effectively. II. Seven steps in the process of wring 1. clarifying your aim 2. identifying your readers 3. making a general plan 4. sketching a synopsis (大纲) 5. drafting your text 6. putting the draft aside 7. revising and editing ★ Writing is a recursive and creative process. The detailed plan is not adhered to in actual writing. Writers frequently come up with ideas that are activated in the process of writing. Writers read the text they have already produced to help generate more ideas. In effect, the writing process is no linear at all but is characterized by recursive ness and creativeness. III. Three principles of business writing 1. Clarity – means setting your message across clearly. (See detailed information on page 4) 2. Consideration – good business writers take their readers’ needs, problems, and reactions to the writing into consideration. And they...
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...Description of Technical Memo Format Technical memos are used to communicate short reports where a formal technical report is not warranted. Typically they would be employed to communicate the solution to a posed question or assignment involving a technical analysis. Technical memos often include equations, figures and illustrations, tables, data and attached appendices. Due to their longer length, the memo’s text is broken into standard first level sections, and where appropriate, into second level sections depending on the complexity of the information being conveyed. Technical reports must be clear and concise. Proper organization of the information is essential. A typical report is divided into the following sections, * Executive Summary * Introduction or Purpose * Theory and Analysis * Results and Discussion * Conclusions and Recommendations * References * Attachments and/or Appendices These sections are suitable for many circumstances but may be modified according to need. On the following pages, detailed information about the contents and function of each section is provided. Section headings are aligned with the left-hand margin in a memo and may be simply capitalized and/or given bold or italicized font. Maintain the 12 point type size. Recognize that the format itself is also flexible; however, all the critical elements or information need to be included. The Results and Discussion and Conclusions sections are sometimes...
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...Business Recommendations Memorandum Team A: Alpha Team Consultants (April Hill, Kenechia Nelson, Nicki Stoops, Tina Parker, Teresa Tessier) University of Phoenix ECO/561: Economics MEMO: To: Big Drive Auto From: Alpha Team Consultant, LLC Date: January 16, 2010 Re: Business Recommendations for Big Drive Auto based on Economic Projections This memo will present three specific economic futures over the next five years for the Big Drive Auto Company. This memo features recommendations from year to year and several graphs to provide visual support of the business recommendations from the Alpha Team Consultants (Alpha). Alpha would like the opportunity to present our recommendations for your future business management decisions. Our recommendations will provide you with money and time saving options regarding organizing, managing and integrating finances, product manufacturing and development, consumer relations and supply chain all while continuously increasing revenues and growth within Big Drive Auto. As your exclusive consulting firm we have composed several forms of data including diagrams, graphs and charts that aide in depicting the effects of our business recommendations over the next five years. This data is based solely on the GDP and any current economic contributing factors. The presented data and recommendations will aid the Big Drive Auto Company in staying ahead of the competition, while developing other methods that aide in business decisions...
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...Communique Review Memo To: Herber Howard From: Nicolle Pack Subject: Communique Review Date: 03/03/14 The communications for Team B were to the Marketing manager, the Sales manager and the Accountant-Peer. These were all written as formal memos. After a review of these communications, I think that the information was presented in the correct communicational format. However, I do feel that some of the communiques could have included more information specific to the information they were to be presenting. The memo to the Marketing manager did not covey the intended message. I think that the information provided was too vague. The writer should have included more information related to the marketing aspect of the business and what would have to be done in order to successfully promote the business, if acquired, in these current market areas. For the purpose of this assignment I do not feel that another form of communication would have been better. If the Marketing manager was to base his decision, to acquire JJJ Company or not, solely upon the information in the memo, I think would be ethically incorrect. The information provided in this memo is not sufficient to derive any decisions as to the acquisition of JJJ Company. The memo to the Sales manager was written more clearly and effectively. The information presented was more related to the sales side of the business. However, I still feel that more sales specific information could have been presented. The writer did not...
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...Business Memos A memo, short for the word memorandum, comes from the Latin word memorandus, which means, "to be remembered." It is a compact written message designed to help someone remember something. Unlike letters, the external communications of a company, business memos are an internal form of communication and it is standard practice to save them. Their objective is to deliver information or instructions and writing them in a sensible manner that the information is delivered with more meaningful note and its impact on its reader is also serious. Confined to a single topic, each interoffice, interdepartmental and company - wide memo becomes part of the institutional memory of an organization. They record daily activities and eliminate the need for time-consuming meetings. As historical documents they are often referred to when writing reports or resolving disputes regarding past activities. In short, they speed up the daily business of doing business; they keep people who need to be kept in the know, in the know. When a business organization designs an official letterhead it often also designs an official memo sheet, complete with a company logo featured at the top of the page. Besides having a professional look and feel, preprinted memo sheets often provide specialized information fields that accommodate specific procedures for expediting in-house communications. Memos Types 1. Informational Memos 2. Instructional Memos Informational Memos is an in-house...
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...TO: Accountancy Project Discovery Students FROM: Communications Specialists DATE: Fall 2000 SUBJECT: How to Write a Successful Memo This memo's purpose is to explain how to write a memo that successfully conveys a message accurately, concisely, and coherently. Memos are the major form of internal communication in most organizations, so it is vital that business writers understand how to draft these important documents effectively. This memo will cover the correct memo format first. Then, it will discuss clarity and conciseness, consistency and numbers, passive voice, parallelism, sexist writing, agreement, comma usage and hyphen usage. USING CORRECT MEMO FORMAT Unlike conversations, memos leave a "paper trail," so the company can use directives, inquiries, instructions, requests, recommendations, policies and other reports for future reference. Depending on their purpose, memos can range from a few lines to four or five pages. Shorter memos do not require formal introductory and concluding paragraphs. However, most memos assigned in this class will be at least one page long. Therefore, writers should include the appropriate introductions and conclusions. Every memo should have a header containing the word (prominently displayed) MEMO or MEMORANDUM followed by the organization's name. Writers usually draft memos on company letterhead. Following the header are four crucial pieces of information: TO: Name and title (the title serves as a record for reference) ...
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...COURSE OBJECTIVES Financial and management accounting are more closely linked in practice than one might expect from reading traditional textbooks and the problems to be resolved often have income tax and auditing consequences as well. This seminar is designed to provide you with opportunities to apply general concepts and principles learned in intermediate and advanced financial accounting courses to new economic transactions and business decisions. Cases will be used to permit you to practice the skills you will need as a professional accountant whether in public accounting or private industry. In particular, this course is intended to refine your skills in researching the professional accounting literature to solve particular accounting problems, to arrive at defensible solutions where GAAP is vague or nonexistent, and to present your research conclusions in a professional manner. You will have opportunities to present your work orally and in writing. REQUIRED MATERIALS: A recent Intermediate Accounting text (Kieso used in Acct 315 & 414 would be fine) A recent Advanced Accounting text (whatever was used in for Acct 415-515 would be fine) On-line access to FASB’s ASC (accounting standards codification). The Department has purchase academic license so you can use the $850 “professional” version rather than the free version which has fewer bells and whistles. You can log on from fasb.org but it will take you to http://aaahq.org/ascLogin.cfm where you enter...
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...Accounting Memp Interforoffice Memo TO: ACCOUNTING TEAM MATE FROM: ANDREW ACCOUNTANT SUBJECT: LIFO FIFO EXPLANATION DATE: 2/24/2015 Occasionally an individual who works at a company in a certain department is required to pass on information to another department or a supervisor. It is necessary to make this memo accurate and professional since information on inventory valuations has been requested by the executive vice president. To be considered that they are not aware of the jargon used by accountants the information used must be explained to company officers. Below is a summary of the changes in the interoffice memo that relates to the accounting jargon and abbreviations. It will also include the requested information on Last In First Out (LIFO) and First In First Out (FIFO) method. The memo is changed from casual to professional and formal after it is revised. The memo concerns the FIFO and LIFO methods and the effects of the methods with-in the company. This requires an explanation of each valuation method in terms of the profit and loss on the income statement and Cost of Goods Sold (COGS). This needs to be elaborated without being condescending. It does not affect the retail industry’s inventory valuation methods, so it is not necessary to include the lawsuit by Macy’s in the last paragraph. The inflationary economic time and the accounting jargon of elastic pricing needs to be changed to professional wording. It would be appropriate to express that...
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...just decided to install a new email package. One vendor is offering an SMTP(Simple Mail Transfer Protocol).-based two-tier client-server architecture. The second vendor is offering a Web-based email architecture. Fred doesn’t understand either one but thinks the Web-based one should be better because, in his words, “The Web is the future.” a. Briefly explain to Fred, in layperson’s terms, the differences between the two. b. Outline the pros and cons of the two alternatives and make a recommendation to Fred about which is better. Part A - Assignment Deliverables: Client-server architectures attempt to balance the processing between the client and the server by having both do some of the logic. a) Write a memo to Fred that explains the differences between the two options. Be sure to explain the difference in terms Fred will understand, since he does not know much about technology or networks. b) In the memo outline the pros and cons of the two alternatives and make a recommendation to Fred. Part B: Part B - Assignment Scenario: Read the ‘Accurate Accounting’ scenario on page 67. One day, Diego sends you an email with the questions below. Using information in the...
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