...Immaculate Cleaning Services Twenty River Rock Place North Little Rock, AR 72201 Telephone: (555) 555-5555 Facsimile: (555) 555-5555 www.immaculatecleaningservices.xyz John Doe Smith 2323 Maple Drive Little Rock, AR 72212 Cell: (501) 598-6572 johnsmith@immaculatecleaningservices.xyz Copy #1 Disclaimer: This is a sample plan only. The numbers and information contained are fictitious and should not be used as a resource. Table of Contents I. II. III. IV. Cover Page Table of Contents Executive Summary Financing Proposal Loan Amount Required Terms & Utilization Collateral Owner’s Equity Contribution 1 3 3 3 3 3 V. Company Description Company History & Mission Overview of Products & Services Business Location Legal Structure 3 3 3 3 4 VI. Industry Analysis Industry Description Occupational Outlook Barriers to Entry SWOT Analysis 4 4 4 5 5 VII. Products & Services Primary Services Distribution Channels Pricing Structure & Strategy Sources of Competitive Advantage 5 5 5 6 6 VIII. Market Analysis Service Customers Competition Location Marketing Strategy Customer Demand Forecast for Demand 6 6 7 7 9 10 12 12 IX. Management & Organization Management Responsibilities Advisory Team Employee Position Description 12 12 13 13 X. Operational Plan Methods of Service Delivery Credit Policies Personnel Equipment, Technology & Inventory Legal Exit Strategy 13 13 14 14 16 16 17 XI. Financial Plan & Projections ...
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...Business Case for HR Self Service Systems Table of Contents Executive Summary 3 Project Overview 3 Business Case for Proposed Project 4 Conclusion 5 References 5 Executive Summary This paper addresses the business case for implementing self service in the IT industry with the aim of gaining higher efficiency for a majority of HR functions and other benefits that can be derived from improved information access. The paper also discusses the various challenges an organization might face while attempting to implement self-service. The business case for self service revolves around reducing administrative costs and gaining better efficiency. It also aims at improving the overall performance and other benefits such as information management, trend analysis and also operational efficiency. The chief argument presented here is that a self-service initiative allows the HR to concentrate more towards the core functions such as people management instead of getting burdened with administrative tasks. While self-service has the ability to improve the service expectations from HR, it may also result in some of the savings being consumed in order to meet the higher quality expectations. However, on the long run, it is bound to reduce expenses to a great extent while enhancing the quality. Self-service also enables an organization to implement flexible work and helps employees to remain connected with the organization through a centralized HR system aimed at remote...
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...Transforming the Business ------------------------------------------------- LIT Role: John Wong, lead partner of sourcing Goal: Find ways to improve efficiency across Global Consultancy Canada through sourcing Timing: ------------------------------------------------- Company Background * Works in the professional services industry * Provide services like consulting, taxation, and accounting Strategic Sourcing There are 3 types of strategic sourcing of business services; 1. Business Process Outsourcing (BPO) Turning over the management of a particular business process to a third party 2. Knowledge Process Outsourcing (KPO) Subset of BPO that focuses on outsourcing high end knowledge based services 3. IT Outsourcing (ITO) Transferring computer or Internet relate work to other organizations There are 4 types of strategic sourcing models; 1. Onshore Outsourcing 2. Offshore Outsourcing 3. Insourcing 4. Captive Centre 5. Business can also consider staff augmentation (staff drawn from another company or third party vendor) 6. Another option is shared services model (services previously delivered locally are centralized and delivered by an internal or third party provider) GC Practice * GC provided consulting services to companies interested in pursuing strategic sourcing * Through past jobs, GC developed a strong reputation in the marketplace GC Strategic Sourcing Engagement * The Canadian arm of GC...
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...Salaam Business School (UDBS) is located at the University of Dar es Salaam (UDSM) main campus, about 13 km from the City Centre. UDBS came into existence in 2008 as a result of the transformation of the then Faculty of Commerce and Management (FCM) which was established in 1979. Measured by the strength of its staff in teaching, research and consultancy; plus the breadth and quality of undergraduate and postgraduate programmes and extensive training and consultancy programs in business, entrepreneurship and management. UDBS is one of the leading institutions in business and management research, teaching and consultancy in the Sub-Saharan region.The UDBS manages four approved teaching and research departments (Accounting, Finance, General Management and Marketing), one centre, the University of Dar es Salaam Entrepreneurship Centre (UDEC). Also houses the Institute of Insurance and Risk Management, and the Career Advice Placement and Practical Training Bureau (CAPPT). UDBS has the following line of services; Teaching; in this line of service, UDBS offers courses in Accounting, Finance, General Management and Marketing at various levels of undergraduate and postgraduate studies. Research; UDBS conducts research projects for the development of Tanzania and the rest of the world, this is through researching on issues that affect the societies of these places. Consultancy; this is another line of service offered by UDBS, the organisation provides advisory services to the...
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...United Parcel Service: Moving at the Speed of Business 1. What is UPS's business model? Does it move at the "speed of business"? Explain. 2. Who is UPS's target market? What service(s) is UPS providing? 3. Who are UPS's competitors? What are the limits of their business models? UPS has been rated "America's most admired mail, package and freight delivery company" for sixteen consecutive years by surveys conducted by Fortune magazine, and in 1998 was named "world's most admired" in the same category. United Parcel Service (UPS) is one of America's ten largest airlines. It is the largest private user of cellular technology on earth. Its drivers' handheld computers make a million wireless calls a day. UPS also handles about six percent of the nation's daily gross domestic product. The $24 billion company (see Table 1 for historical financial data) has 330,000 employees, delivering 12 million packages a day to seven million customers. Company revenues for the quarter ending March 31, 1999, totaled $6.33 billion, up 8% compared to the $5.86 billion reported for the same period in 1998. Net income for the 1st quarter rose to $499 million compared to the $352 million reported for the same period in 1998, a 42% jump. As the world's largest package distribution company, UPS transports more than 3 billion parcels and documents annually (See Table 2 for industry data). UPS operates more than 500 aircraft, 157,000 vehicles and 2,400 package and sorting centers to provide service in more than...
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...MSc Health and Social Care Management Strategic Business and Service Planning Business plan for an Old Age Care Home in UK Submitted To: Marion Jackman Submitted By: Santi Thomas Date: 29th May 2015 Table of Contents 1. Introduction 3 1.1 Setting the Objective 3 2. Market Analysis 5 3. Market Strategy Plan 8 4. Operational Plan 12 5. Current and Future Financial Plan 13 6. Ownership and Commitment 14 7. Future Scenario 15 8. Conclusion 16 References 18 Self Assessment Form 21 1. Introduction In developed nations like the UK and Japan, there is an exponentially growing need of care and nursing homes for the elderly. This is because UK and other developed nations have a high percentage of ageing and mature population. Their population rate is poor and the people above the age of 45 are more than 65% of the population. This has led to a drastic change in the overall health and social care requirements in the country (Euromonitor, 2015). NHS is concerned and taking steps to fulfil this gap but it requires efforts both at public and private level to achieve this mammoth task of providing residential and nursing facilities to people above the age of 60 who are living on their pensions (Oswald et al, 2007). There are a large number of elderly people who by force or by choice live in old age care homes and hence the quality and quantity of these centres should increase manifold based on...
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...Marketing Planning and Implementation SERVICE CHALLENGE An Exploration of Business Submitted by: Group 5, Section D Devesh Aggarwal 15P Ankita Sharan 15P Huzefa Lokhandwala 15P Rahul Kasera 15P Vishal Garga 15P239 Anirban Mohanty 15P243 Submitted to: Prof. J.N. Godinho Prof. Kirti Sharma Prof. Ritu Srivastava Success Criteria: To achieve an average Return on Equity of 14% across the 6 years Why ROE? As per DuPont analysis ROE is affected by three things: - Operating efficiency, which is measured by profit margin (Profit/Sales) - Asset use efficiency, which is measured by total asset turnover (Sales/Assets) - Financial leverage, which is measured by the equity multiplier (Assets/Equity) ROE = (Profit / Sales) * (Sales / Assets) * (Assets / Equity) The above three measures give an adequate idea of how the company functions since it takes into account the basics metrics that indicate the performance of a company. We aimed to increase the ROE by trying to positively affect each of these factors based on our decisions for a particular year. Since, the primary focus of a business is to maximize the returns on the capital employed; we believe ROE is one of the most important criteria for judging a company’s performance. The ROE for year-2 was 14%, for year -1 was 13% and year-0 was 20%. We figured that due to increasing competition, individual profits would decline over the years and the ROE would take a hit and as a result, we settled for a conservative...
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...ase study of Tata Motor Acquisition of Jaguar and Land Rover You are Here: Home > Management Case Studies > Case study of Tata Motor Acquisition of Jaguar and Land Rover According to industry analysts, some of the issues that could trouble Tata Motors were economic slowdown in European and American markets, funding risks, currency risks etc. Acquisition of Jaguar and Land Rover provides the company with a strategic opportunity to acquire iconic brands with a great heritage and global presence, and increase the company’s business diversity across markets and product segments.- Tata Motors, in April 2008. “If they run the brands as a British company and invest properly in new product, it will be successful because they are still attractive brands.”- Charles Hughes, Founder, Brand Rules LLC, in 2008. “Market conditions are now extremely tough, especially in the key US market, and the Tatas will need to invest in a lot of brand building to make and keep JLR profitable.”- Ian Gomes, Global Head, Emerging Markets, KPMG, in 2008. Acquisition of British Icons On June 02, 2008, India-based Tata Motors completed the acquisition of the Jaguar and Land Rover (JLR) units from the US-based auto manufacturer Ford Motor Company (Ford) for US$ 2.3 billion, on a cash free-debt free basis. JLR was a part of Ford’s Premier Automotive Group (PAG) and were considered to be British icons. Jaguar was involved in the manufacture of high-end luxury cars, while Land Rover manufactured high-end...
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...St. Xavier’s College (Autonomous) B. Com – BPS Semester – 1 Assignment Business Statistics (1102) Unit 1, 2 and 5 Q – 1: Calculate Karl Pearson’s correlation coefficient for the given data. X | 0.05 | 0.14 | 0.24 | 0.30 | 0.47 | 0.52 | 0.57 | 0.61 | 0.67 | 0.72 | Y | 1.08 | 1.15 | 1.27 | 1.33 | 1.41 | 1.46 | 1.54 | 2.72 | 4.01 | 9.63 | Q – 2: Calculate Spearman’s correlation coefficient for the given data. X | 612 | 524 | 594 | 592 | 524 | 621 | 524 | 800 | 524 | 900 | 621 | Y | 3.1 | 4.2 | 4.2 | 4.2 | 5 | 6 | 4.2 | 9.5 | 6.2 | 10 | 3 | Q – 3: The following table gives, according to age the frequency of marks obtained by 100 students in an intelligence test. Calculate the correlation coefficient. Marks | Age (in years) | | 18 | 19 | 20 | 21 | 60 – 70 | – | 2 | 3 | 1 | 50 – 60 | – | 2 | 4 | 4 | 40 – 50 | 4 | 4 | 6 | 8 | 30 – 40 | 6 | 8 | 10 | 11 | 20 – 30 | 5 | 4 | 6 | 4 | 10 – 20 | 4 | 2 | 2 | – | Q – 4: The following data are obtained for two variables x and y. n = 30, ∑x = 120, ∑y = 90, ∑xy = 356, ∑x2 = 600, ∑y2 = 250 Later on it was observed that two pairs were wrongly taken as (8, 10) and (12, 7) instead of (8, 12) & (10,8). Find the correct value of the correlation coefficient. Q – 5: Find the coefficient of correlation from the following data: n = 20, ∑x = 550, ∑y = 400, ∑(x – 25)2 = 305, ∑(y – 20)2 = 320, ∑(x – 25)(y – 20) = 60. Q – 6: From a sample of 1000 persons of a town, the following information is obtained. 550 persons...
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...This case deals with the changing of the guards for Bob Scanlan. After 8 years of service, Bob was promoted to small business accounts at the corporate office in Dallas. Bob’s previous work experience were typically in high pressure areas lacking the challenges he desired. However very interested in the travel industry and after several request, Bob accepted the supervisors position vacated by his supervisor whom retired. Bob reported directly to Beverly Sadowsky, then 1st V.P. now C.O.O. of Adventure Plus. Beverly and Bob’s working relationship worked perfectly. Beverly’d hands off management style and delegation of responsibilities, gave Bob the challanges he was looking for at corporate. Bob pride himself on making his Beverly and his department look good. Not to mention how effective his own management style was with his employees. However after Beverly’s promotion to C.O.O., her replacement George Fishman and Bob routinely bumped heads on task once handled by Bob along. George was from auditing with a successful professional track record at work and in the community. George was the complete opposite of Beverly which drove Bob to his boiling point. Diagnosis Failure to appropriately transition from Beverly’s hands off management style to George’s deeply involved hands on style provide to be a negative and stressful experience for Bob. Not having the autonomy to supervise his department as he saw fit was not the challenge Bob wanted. “Post-It” notes citing Bob’s failure...
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...Checkpoint 1). The author means that "technical dimension represents the 'science' of project management while the sociocultural dimension represents the 'art' of managing a project". Therefore, project management is comprised of science and art. 2). Scope-the work that needs to be done, and what is needed to complete the project. Time-how it is scheduled, and the time frame for each portion of the project. Cost-how much the project will cost and how the money will be budgeted. 3). 1). Co-located- the traditional group of people that work together on a project. ADVANTAGE: Everyone is on one accord. DISADVANTAGE: Cohesion may not be present, as personalities may clash. 2). Outsourced- two or more separate teams with responsibilities divided among them. ADVANTAGE: The work is shared; not to overload any one person or team. DISADVANTAGE: Communication may be an issue, as one team may not communicate well to the other team. 3). Global team- is divided geographically but they do not have fixed responsibilities. ADVANTAGE: Sky is the limit. When people do what they love, the outcome is normally great. DISADVANTAGE: One person may get overloaded, especially if they are a hard worker and good at many things. 4). 1). Project conception and initiation- to carefully examine ideas and see if it benefits the organization. 2). Project definition and planning- the project plan/scope will be documented and the work will be outlined. 3). Project launch or execution-...
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...companies, the models for formulating business strategies that explicitly include it as a core component are still lacking. The paper investigates such issues by considering the particular case of computer service companies, which can be seen as Knowledge Intensive Business Services (KIBS) firms connecting the sources of innovation (i.e. large multinationals, research laboratories, universities, etc.) to the individual needs of the local customers. In doing so they operate as mediators between the local cognitive requirements and the more generic knowledge available in the global environment. Since those companies base their competitiveness on the capability to manage knowledge flows among various actors, the formulation of their business strategies requires new approaches that directly focus on knowledge assets and relevant processes. The paper describes the results of a survey involving twenty-one computer service companies located in the Northeast of Italy. The study allows the user to draw useful schemes for the identification of knowledge-based strategies, which can be of use beyond the specific context of investigation. In particular, rather than proposing completely new models for knowledge-based strategic formulations, the paper analyses the way knowledge can be integrated into more traditional strategic frameworks. The assumption is that these approaches can be more comfortable and understandable by the management of companies whose business is strongly based on knowledge but...
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...Mobile Value Added Services: A Business Growth Opportunity for Women Entrepreneurs 3 Acknowledgements The Cherie Blair Foundation for Women is extremely grateful to the following people and organisations for generously contributing their time and expertise to assist in the research and preparation of this report: Adia Sowho, Etisalat Nigeria Akinwale Goodluck, MTN Alan David Johnson, IFC Jerome Fromager, Mobinil John Irungu Ngahu, IFC Joshua Haynes, USAID Andriantsoa Ramanantsialonina, IFC Arata Onoguchi, IFC Chris Burns, USAID Claire Mattei, Qtel Ann Mei Chang, US Department of State Bhanu Potta, Nokia Life Kaj-Eric Relander, Emirates Investment Authority Karthik Balasubramanian, Nokia Life Kyle Lederer, Qualcomm Laura Balkovich, Google Ken Banks, kiwanja.net and FrontlineSMS Colin Shepherd, IFC Louise Guido, Foundation for Social Change Maria Thomas, Axios Ventures Mary McDowell, Nokia Maura O’Neill, USAID Modupe Ladipo, Efina Cynthia Gordon, Qtel Dieter May, Nokia Daniel Radcliffe, The Bill & Melinda Gates Foundation Dr Nasser Marafih, Qtel Erin Gavin, Qualcomm Fiona Smith, GSMA mAgri Programme Gautam Ivatury, Signal Point Partners Gavin Krugel, Fundamo Ngozi Okonjo-Iweala, Minister of Finance, Federal Republic of Nigeria Noa Gimelli, ExxonMobil Foundation Olga Morawczynski, Grameen AppLab Uganda Sean DeWitt, Grameen Foundation Seppo Aaltonen, Nokia Susie Kelt, Vodafone Qatar Professor Mark Levy, Michigan State University Ghassan Hasbani...
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...The financial service terms form is part of your Financial Service Agreement with The Toronto-Dominion Bank and its affiliates. The financial service terms document helps explain what the services are provided by the bank with detailing the use and important information about their accounts. When a person signs the financial service agreement any existing agreement between the bank and the person who signs the agreement, for any particular product or service is replaced by this new agreement. There are few exceptions in which replacements of the existing agreement are not replaced. These exceptions are “any provisions whereby you have indicated who may deal with your joint account or whether your joint account has a right of survivorship remain valid until replaced with a new joint ownership record; and all provisions dealing with the specific terms of a particular product or service, including term, interest rate, amount of investment or any other terms particular to the product or service provided to you by us, to the extent that such provisions are not contained in the Agreement, remain valid until expiry or renewal.” It is not necessary that all the services mentioned in the contract will be used by the signatory. Person can request for new services later on, and if the bank introduces any new services then the signatory will be informed. There are seven parts of the Financial Service Terms, in which it is clearly stated what the services in your agreement are. The first...
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...BUSINESS PLAN Wise Choice Tours and Bus Services The Company Wise Choice Tours and Bus Services (WCTBS) is a new sightseeing company in its formative stages. It is owned and managed by entrepreneur Michael Miles. The company is located in the capital city of Georgetown. It is being organized to take advantage of a specific gap in the local sightseeing tour market. The gap exists in high quality, reasonably priced sightseeing tours in the nation's capital away from the city centre, indicating that a new entrant tour company could be expected to capture a significant portion of the current sightseeing tour market. The Company's Mission WCTBS’ mission is to provide safe, reliable and fun sightseeing tours and bus services to our customers. Six of the buses will be used for tours locally, three for tours to Suriname, Venezuela and Brazil. With a combination of clean buses, friendly and informative and helpful driver guides along with outstanding customer service, WCTBS intends to lead the other companies and make our standards their ambition. Objectives WCTBS will have as it primary objectives the following elements: To establish and operate a new tour company and bus service aiming specifically at touring the monuments, memorials, museums, and government buildings of the capital city as well as touring the historic and picturesque regions of Guyana. To implement an organizational and marketing strategy that will, beginning in the first months of operation, achieve...
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