Changes in the loom workshop:
Issue:
Using unskilled people (small groups of female school-leavers with no expertise and experience can’t solve the problems during production) they can’t not ensure about the quality and reliability.
This production line is at trial period, thus, there are definitely some technical errors and if the workers don't possess any expertise, the output will fall behind not catching up with the work schedule.
Productivity fell far below the expected targets on every day after the first loom was completed. The low productivity was primarily due to breakdowns of equipment (computer failure was the most frequent fault). Our suggestions to the 1st issue are that:
Building 1 group of old male workers and new female (For example: 2 male +3 female) (the old male workers who have experience can help train for the women. (This way DC can save cost to hire outsiders rather than training) This may be a cost savings when hiring outsiders rather than training themselves.
Besides, the others men operate a new production system to the test and discover the mistakes in the operation and guide the female to overcome the problems. Therefore, after being trained and guided, the female workers can have the expertise to do work themselves without the incidents.
Promotion:
Issue:
Products with poor quality will lead to the loss of reputation of the company this reduces the company’s profit and customers’ trust.
Using new employees can’t make sure about the secret information, the security and so on it’s hard to make the customers believe in the services.
Suggestions:
The company should use the combination of old men workers and new female ones in manufacturing civilian helicopters (They aren’t complicated as military helicopters). It’s easy to ensure about the quality and the security. By doing this, it would be more effective for the company to deal with unexpected loss/errors made during research process without facing high risks of the loss of reputation and the information.
Price:
Issue:
The purpose of the new production line is to increase productivity and reduce costs. However, suddenly changing the staffs (for example: the women worker groups may have higher productivity, they cannot meet the required knowledge and handle the bad situation while errors happen). This may lead to many problems such as loss of reputation and may have no more contracts. Although the women worker groups have higher productivity, they cannot meet the required knowledge about technical components and be aggressive to technicians groups.
Moreover, the value of the products and brand image will be influenced. This also leads to the price slashing of the products.
Suggestion:
Making plans for training programs to improve the skills of the new workers to make the company back to normal activities quickly in order to boost sales and gain profit. Through this, the company might solve the problem of the quality and the brand image.