Introduction As consultants for CanGo, our job is to make sure that CanGo is up to date with all its policies and regulations and is overall running as smoothly and efficient as possible. Our goal for CanGo is to help them answer any questions that they might have or might arise in the near future. We have come across quite some problems with the company already, but are typical because of the short time that the company has been around. New businesses typically fall into this type of category, where they run into problems, which they don’t even know there is or exist. With CanGo taking on an AS/RS it can really help the company take off and be even more successful than it already is. But first CanGo needs to look with in its company and fix issues such as not having either of vision or mission statement that both employees and customers can look back on and see what this company is all about. With CanGo not handling personnel issues properly can cause ugly lawsuits in the future, and this is something we want to avoid. The top management team at CanGo has a lot of improvements to make from decision making to evaluating employees properly. Over the weeks we will work closely with everyone at CanGo and turn this company around and give it a fresh start. Interactive Alpha Consulting has been retained by CanGo to observe their business

processes and provide any course of action needed to address various challenges facing the firm.

During our observation, my associates and I noticed some current issues that need to be

addressed by CanGo’s management. These issues if not resolved can lead to future problems

that could be detrimental to CanGo. CanGo has had tremendous success in the past and with a

few improvements can be elevated to the next level. We have looked at all areas that need

improvements and have developed a plan that we