...Can Information Systems Restore Profitability to Restoration Hardware? Restoration Hardware is a retailer of furniture, hardware, and home accessories such as bathroom fixtures and decorative furnishings. The company is based in California; it started operations in 1979 and incorporated in 1987. The company sells through multiple channels: a network of 103 retail stores across the United States and Canada, a print mail-order catalog, and its RestorationHardware.com Web site. Restoration Hardware is a major player in an industry that includes competitors such as Pottery Barn, Pier 1, and Williams Sonoma. Restoration employs 3,500 workers, 1,400 of those full-time. Restoration’s business strategy puts the company in a unique sector of the marketplace. Restoration focused from the start on merchandise that honors classic America. The company’s original furniture and fixtures were designed to match the décor and form of older houses. Today, when you walk into a Restoration Hardware store, the merchandise clearly evokes images of the past. Many products, such as portable record players or wooden toys, are intent on inspiring feelings of tradition, if not nostalgia, in older generations of customers. The younger generations may recognize these products from reruns of old television shows and movies set in the times of their parents and grandparents. Many of these products are difficult to find elsewhere and they are very appealing. Up front, the company knows what it wants to do and...
Words: 2225 - Pages: 9
... Table of Contents 1 Executive Summary 1 2 Introduction 1 2.1 Purpose 3 2.2 Scope 3 2.3 Plan Information 3 3 Contingency Plan Overview 4 3.1 Applicable Provisions and Directives 4 3.2 Objectives 4 3.3 Organization 5 3.4 Contingency Phases 8 3.4.1 Response Phase 8 3.4.2 Resumption Phase 8 3.4.3 Recovery Phase 8 3.4.4 Restoration Phase 9 3.5 Assumptions 9 3.6 Critical Success Factors and Issues 9 3.7 Mission Critical Systems/Applications/Services 10 3.8 Threats 10 3.8.1 Probable Threats 11 4 System Description 12 4.1 Physical Environment 12 4.2 Technical Environment 12 5 Plan 12 5.1 Plan Management 12 5.1.1 Contingency Planning Workgroups 12 5.1.2 Contingency Plan Coordinator 12 5.1.3 System Contingency Coordinators 13 5.1.4 Incident Notification 13 5.1.5 Internal Personnel Notification 13 5.1.6 External Contact Notification 13 5.1.7 Media Releases 14 5.1.8 Alternate Site (s) 14 5.2 Teams 14 5.2.1 Damage Assessment Team 14 5.2.2 Operations Team 15 5.2.3 Communications Team 15 5.2.4 Data Entry and Control Team 15 5.2.5 Off-Site Storage Team 15 5.2.6 Administrative Management Team 15 5.2.7 Procurement Team 15 5.2.8 Configuration Management Team 16 5.2.9 Facilities Team 16 5.2.10 System Software Team 16 5.2.11 Internal Audit Team 16 5.2.12 User Assistance Team 16 5.3 Data Communications 16 ...
Words: 17284 - Pages: 70
...Submitted By: Table of Contents 1 Executive Summary 1 2 Introduction 1 2.1 Purpose 3 2.2 Scope 3 2.3 Plan Information 3 3 Contingency Plan Overview 4 3.1 Applicable Provisions and Directives 4 3.2 Objectives 4 3.3 Organization 5 3.4 Contingency Phases 8 3.4.1 Response Phase 8 3.4.2 Resumption Phase 8 3.4.3 Recovery Phase 8 3.4.4 Restoration Phase 9 3.5 Assumptions 9 3.6 Critical Success Factors and Issues 9 3.7 Mission Critical Systems/Applications/Services 10 3.8 Threats 10 3.8.1 Probable Threats 11 4 System Description 12 4.1 Physical Environment 12 4.2 Technical Environment 12 5 Plan 12 5.1 Plan Management 12 5.1.1 Contingency Planning Workgroups 12 5.1.2 Contingency Plan Coordinator 12 5.1.3 System Contingency Coordinators 13 5.1.4 Incident Notification 13 5.1.5 Internal Personnel Notification 13 5.1.6 External Contact Notification 13 5.1.7 Media Releases 14 5.1.8 Alternate Site (s) 14 5.2 Teams 14 5.2.1 Damage Assessment Team 14 5.2.2 Operations Team 15 5.2.3 Communications Team 15 5.2.4 Data Entry and Control Team 15 5.2.5 Off-Site Storage Team 15 5.2.6 Administrative Management Team 15 5.2.7 Procurement Team 15 5.2.8 Configuration Management Team 16 5.2.9 Facilities Team 16 5.2.10 System Software Team 16 5.2.11 Internal Audit Team 16 5.2.12 User Assistance Team 16 5.3 Data Communications 16 ...
Words: 17323 - Pages: 70
...Portada Management information systems managing the digital firm Part One. Organizations, Management, and the Networked Enterprise ....1 Chapter 1. Managing the Digital Firm ....2 Opening Case: DaimlerChrysler's Agile Supply Chain ....3 1.1 Why Information Systems? ....4 Why Information Systems Matter 4 • How Much Does IT Matter? 6 • Why IT Now? Digital Convergence and the Changing Business Environment ....7 1.2 Perspectives on Information Systems ....13 What Is an Information System? ....13 Windows on Organizations: Cemex: A Digital Firm in the Making ....14 Window on Technology: UPS Competes Globally with Information Technology ....17 It Isn't Just Technology: A Business Perspective on Information Systems 18 • Dimensions of Information Systems ....20 1.3 Contemporary Approaches to Information Systems ....25 Technical Approach 26 • Behavioral Approach 26 • Approach of This Text: Sociotechnical Systems ....27 1.4 Learning to Use Information Systems: New Opportunities with Technology ....27 The Challenge of Information Systems: Key Management Issues 28 • Integrating Text with Technology: New Opportunities for Learning ....30 Make IT Your Business ....31 Summary, 31 • Key Terms, 32 • Review Questions, 32 • Discussion Questions, 33 • Application Software Exercise: Database Exercise: Adding Value to Information for Management Decision Making, 33 • Dirt Bikes USA: Preparing a Management Overview of the Company, 33 • Electronic Commerce Project: Analyzing...
Words: 3823 - Pages: 16
...Defining Recession A recession is a contraction phase of the business cycle where significant decline in economic activity lasts more than a few months, which is normally visible in real GDP, real income, employment, industrial production, and wholesale-retail sales. Global Prospective The current economic recession has hardly spared any country on earth. Rich countries like USA, UK, Germany, Australia, Japan, Canada- almost all the rich countries have got badly hurt from the recession. So, there is no reason to be surprised to know that Indian economy is also getting hurt from the global economic recession. Impact of Recession on Indian Economy The following graph shows the changing trend over the Years in all the major sectors which contributes the overall development of the Indian Economy • Low or No Appraisals • Salary Cuts • Layoffs • Less Hiring's • Minimal projects in hand • Declining share in global market • No Plans for Greenfield projects • No diversification or expansion Present Scenario • As per a survey of 480 Indian companies over December 2008 and January 2009 conducted by hr consultancy firm Hewitt - despite the economic slowdown, a majority of Indian companies are still hiring employees. Here are some interesting revelations of this survey • Average salary hike in India in 2009 will be 8.2% (the highest in the Asia pacific region however first time in six years that India is likely to see...
Words: 5592 - Pages: 23
...Assess the risks 15 Treat the risks 15 Monitor and review 16 Planning 16 Project Planning 17 Project team responsibilities 18 Content of the plan 18 How to prepare the response and recovery plan 19 Components of the response and recovery plan 20 Lists and supplies 22 Insurance and emergency funding arrangements 23 On-site equipment 23 Implementing the plan 24 Maintaining the plan 24 Distribution issues 25 Plan maintenance responsibilities 25 Training and testing 25 Post disaster analysis 27 Vital Records Protection 28 Identifying vital records 29 Protecting vital records 31 Preventative measures 31 Recovery and restoration 33 Critical data protection 34 Response 35 Recognising a disaster and contacting the right people 35 Activating the plan 35 Assessment of damage 36 Security activities 37 Contingency arrangements 38 Recovery 38 Stabilising and protecting records 38 Records assessment 38 Commencing salvage operations 40 The salvage team 40 The evaluation...
Words: 16993 - Pages: 68
...Answers to Review Questions Chapter 1 1. An increasing dependence on computing technology and the complexity of computing technology. 2. A single point of contact within a company for managing customer incidents and service requests. 3. To enable people and businesses to continuously use the computing technology they acquired or developed. 4. Technical support was considered a necessary evil that disrupted the development of new products and systems. 5. (1) Developers missed deadlines because they were being diverted to technical support calls, leaving little time for their primary job of programming. (2) Information was not being captured, so developers had to discover the same solution again and again. (3) Recurring problems were neither identified nor resolved. (4) Technology users, who expected quick and accurate solutions to their problems and requests, were extremely dissatisfied when their demands were not met. 6. Vendors began offering discounts to customers who “screened” calls internally before calling the vendor. 7. A customer can be either internal or external to a company. 8. Customer support involves helping the customer understand and benefit from a product's capabilities, not just installing and fixing the technology. 9. (1) The rapid commercialization of the Internet. (2) Increasingly more affordable and portable computing technology. 10. company size, company goals, and customer expectations 1 11. Formal support enables a company to maximize its technical...
Words: 6553 - Pages: 27
...an extensive research effort by Allene Rosalind Jeanes and her research team at the United States Department of Agriculture anthan gum derives its name from the strain of bacteria used during the fermentation process, Xanthomonas campestris One of the most remarkable properties of xanthan gum is its ability to produce a large increase in the viscosity of a liquid by adding a very small quantity of gum, on the order of one percent. In most foods, it is used at 0.5%, and can be used in lower concentrations. The viscosity of xanthan gum solutions decreases with higher shear rates; this is called shear thinning or pseudoplasticity. This means that a product subjected to shear, whether from mixing, shaking or even chewing, will thin out, but once the shear forces are removed, the food will thicken back up. A practical use would be in salad dressing: the xanthan gum makes it thick enough at rest in the bottle to keep the mixture fairly homogeneous, but the shear forces generated by shaking and pouring thins it, so it can be easily poured. When it exits the bottle, the shear forces are removed and it thickens back up, so it clings to the salad. Unlike other gums, it is very stable under a wide range of temperatures and pH. In...
Words: 11945 - Pages: 48
...Morningstar Document Research FORM 10-K ORACLE CORP - ORCL Filed: June 28, 2011 (period: May 31, 2011) Annual report with a comprehensive overview of the company ® ℠ Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ⌧ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended May 31, 2011 OR � TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number: 000-51788 Oracle Corporation (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) 54-2185193 (I.R.S. Employer Identification No.) 500 Oracle Parkway Redwood City, California (Address of principal executive offices) 94065 (Zip Code) (650) 506-7000 (Registrant’s telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: Title of each class Name of each exchange on which registered Common Stock, par value $0.01 per share The NASDAQ Stock Market LLC Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES ⌧ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES � NO...
Words: 129673 - Pages: 519
...A PROJECT REPORT ON ORGANISATIONAL STUDY CONDUCTED AT NAGARJUNA HERBAL CONCENTRATES LTD. THODUPUZHA Submitted to M.G University In partial fulfillment of the requirements for the award of the degree of Master of Business Administration DONE BY NIVEA K MOHAN Jai Bharath Arts & Science College 2008-2010 DECLARATION I, herby declare that this project report entitled “AN ORGANISATIONAL STUDY AT NAGARJUNA HERBAL CONCENTRATES LTD, THODUPUZHA”, submitted to M.G. university, in partial fulfillment of the requirements for the award of the degree of Master of Business Administration is the original work done by me during my period of study 2008-2010 at Jai Bharath Arts & Science College under the guidance of Mr. Varghese K.X. Place: Date: NIVEA K MOHAN ACKNOWLEDGEMENT First of all I would like to express my gratitude to GOD who helped me to complete this project. Then I would like to thank Dr. K.R Baburaj, Director, Jai Bharath Arts & science College, who gave me an opportunity to do the project. I am also thankful to Mr. Varghese K X, Faculty, Jai Bharath Arts & Science College, for his meticulous guidance and constant encouragement throughout my project. I express my sincere thanks to Mr. Devadas Namboothirippadu, managing director, Nagarjuna Herbal Concentrates Ltd, Thodupuzha...
Words: 8332 - Pages: 34
...of social innovation led by the Young Foundation with the support of NESTA. I would like to thank NESTA for their support, and in particular Dr Michael Harris, as well as my colleagues at the Young Foundation, Julie Caulier-Grice and Geoff Mulgan, all of whom have given valuable comments on the text. Published September 2009 CONTENTS 1 CONTENTS 1. The argument 2 5 9 23 39 52 54 55 2. The context of crisis 3. The emerging economic landscape 4. Can the new social economy respond? 5. Social innovation and the crisis of policy Bibliography Weblinks Endnotes 2 DANGER AND OPPORTUNITY CRISIS AND THE NEW SOCIAL ECONOMY 1 THE ARGUMENT The rise of the new social economy This pamphlet argues that the early years of the 21st century are witnessing the emergence of a new kind of economy that has profound implications for the future of public services as well as for the daily life of citizens. This emerging economy can be seen in many fields, including the environment, care, education, welfare, food and energy. It combines some old elements and many new ones. I describe it as a ‘social economy’ because it melds features which are very different from economies based on the production and consumption of commodities. Its key features include: • The intensive use of distributed networks to sustain and manage relationships, helped by broadband, mobile and other means of communication. Blurred boundaries between production...
Words: 22113 - Pages: 89
...Outgoing Mail 12 New Patient Procedure 12 Current Patient Procedure 13 Appointment Making Procedure 13 Reminder Call Procedure 14 Therapy Session Procedure 14 Billing and Collections 15 Referring Accounts to Collections Procedure 16 Cancellations and No-Shows Procedure 16 Inventory Reorder Procedure 17 Inventory Restocking Procedure 17 Security Considerations 18 Network Security 18 Internet Security 18 Patient Records Security 19 Financial Records Security 19 Legal Considerations 20 Disclaimer: 20 Privacy Issues: 20 Copy Right Laws: 20 Systems Integration 21 Simply Accounting Basic 2007 Analysis 21 Medi Tech LILT Analysis 22 Website & Content Management Analysis 23 Customer Relationship Management Anaylsis 24 Network Review and Analysis 26 Hardware Review & Analysis 27 Finance Review & Analysis 28 Income Statement 29 Conclusion 30 Executive Summary This report provides an exclusive introduction and analysis of a digital family business implementation plan for Advanced Health Solutions. Advanced Health Solutions is a sole proprietor business located in Regina Saskatchewan with a business focus of alternative...
Words: 7934 - Pages: 32
...authorized. This is an example of: A. variable sampling. B. substantive testing. C. compliance testing. D. stop-or-go sampling. The correct answer is: C. compliance testing. Explanation: Compliance testing determines whether controls are being applied in compliance with policy. This includes tests to determine whether new accounts were appropriately authorized. Variable sampling is used to estimate numerical values, such as dollar values. Substantive testing substantiates the integrity of actual processing, such as balances on financial statements. The development of substantive tests is often dependent on the outcome of compliance tests. If compliance tests indicate that there are adequate internal controls, then substantive tests can be minimized. Stop-or-go sampling allows a test to be stopped as early as possible and is not appropriate for checking whether procedures have been followed. 2. The decisions and actions of an IS auditor are MOST likely to affect which of the following risks? A. Inherent B. Detection C. Control D. Business The correct answer is: B. Detection Explanation: Detection risks are directly affected by the auditor's selection of audit procedures and techniques. Inherent risks usually are not affected by the IS auditor. Control risks are controlled by the actions of the company's management. Business risks are not affected by the IS auditor. 3. Senior management has requested that an IS auditor assist the departmental...
Words: 97238 - Pages: 389
... Notice Preparation of this report has been funded wholly or in part by the United States Environmental Protection Agency (EPA) under contract number 68-W-03-038. Mention of trade names or commercial products does not constitute endorsement or recommendations for use. This document is intended for information purposes and does not create new nor alter existing Agency policy or guidance. The document does not impose any requirements or obligations on EPA, states, other federal agencies, or the regulated community. A limited number of printed copies of Cleaning Up the Nation’s Waste Sites: Markets and Technology Trends, 2004 Edition is available free of charge by mail or by facsimile from: U.S. EPA/National Service Center for Environmental Publications (NSCEP) P.O. Box 42419 Cincinnati, OH 45242-2419 Telephone: 513-489-8190 or 800-490-9198 Fax: 513-489-8695 A portable document format (PDF) version of this report is available for viewing or downloading from the Hazardous Waste Cleanup Information (CLU-IN) web site at http://clu-in.org/marketstudy. Printed copies can also be ordered through that web address, subject to availability. For More Information For more information about remediation markets, including tools to help advance technologies through all stages of product development from bench scale to full commercialization, visit the EPA web site http://www.epa.gov/tio/vendor. Page iii Acknowledgments This document was prepared for the U.S. Environmental Protection...
Words: 87601 - Pages: 351
...thinking and standards in directing and controlling an enterprise’s information technology. Effective IT governance helps ensure that IT supports business goals, optimises business investment in IT, and appropriately manages IT-related risks and opportunities. ITGI offers original research, electronic resources and case studies to assist enterprise leaders and boards of directors in their IT governance responsibilities. Disclaimer ITGI (the “Owner”) has designed and created this publication, titled COBIT® 4.1 (the “Work”), primarily as an educational resource for chief information officers (CIOs), senior management, IT management and control professionals. The Owner makes no claim that use of any of the Work will assure a successful outcome. The Work should not be considered inclusive of any proper information, procedures and tests or exclusive of other information, procedures and tests that are reasonably directed to obtaining the same results. In determining the propriety of any specific information, procedure or test, CIOs, senior management, IT management and control professionals should apply their own professional judgement to the specific circumstances presented by the particular systems or IT environment. Disclosure Copyright © 2007 by the IT Governance Institute. All rights reserved. No part of this publication may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any means (electronic, mechanical,...
Words: 85189 - Pages: 341
