Premium Essay

Career Development Plan - Job Analysis and Development

In:

Submitted By mbutler
Words 1218
Pages 5
Career Development Plan Part I Megan Butler February 22, 2010 David Spencer, InterClean’s CEO, believes that for the company to remain a major competitor in the sanitation industry, it must meet the new regulations and change their selling point from high quality cleaning products to customized solutions. The merger of Inter-Clean and Envirotech has given the company a new strategic direction in the industrial cleaning service industry. Inter-Clean will begin selling solutions and services, along withthe products. In order to support this new direction, we need create a new sales team through job analysis, create a workforce planning system and select the appropriate employees that best fit the criteria for the team. As a mid-level sales manager, I face the challenge of selecting the members of the new sales team and creating a development plan to help this team succeed with the company’s new strategy. It has been determined that there will be 5-7 new positions to fill by either Inter-Clean or Envirotech. To ensure that we select the right members for this team,we conducted structured questionnaires of current employees and managers. This was the quickest and most cost efficient method to obtain the information we needed. We used the questionnaire developed by the Department of Labor called O*Net. This is a “national occupational information system that provides comprehensive descriptions of the attributes of workers and jobs.” (Cascio, 2005). Based on the responses of the team members we concluded that the main job duties of the new sales team should include: 1) Contacting new and existing customers to discuss their current needs and explain how these needs could be met by InterClean’s new products and services. 2) Open to understanding the customer’s needs and willing to answer customers’ questions about products, prices, services, product uses, and

Similar Documents

Premium Essay

Career Development Plan Part 1-Job Analysis and Selection

...Career Development Plan Part 1-Job Analysis and Selection Career Development Plan Part 1-Job Analysis and Selection The recent merging of InterClean, Inc. and EnviroTech, Inc will enable the new company to expand its markets into an industry leader with its resources of the two company’s becoming one. The strategic direction of the company is to become one of the first all-inclusive service of a full spectrum cleaning services and solutions, this will align with the industry’s direction toward the changes governing environmental safety. This solution based sales team will need to be able to understand the changing environmental laws, sanitation issues, and OSHA standards for the company’s we will service, and sell our products too. The sales manager and human resource department will develop a job analysis, and select seven positions for a sales team with a workforce planning for the future direction of the company. The selection method will include the advantages, and the disadvantages used in hiring these five employees. The sales manager will also include their knowledge, skills, abilities, and what role they will play on this team. Job Analysis The job analysis concentrates on the base of what the job is about, information on the contents of the job. A job description and data for recruitment, job evaluation, training and performance management (Armstrong, 1999). The job requirements will be the base qualifications on expected performance that aligns with the...

Words: 1052 - Pages: 5

Premium Essay

Career Development Plan Part 1-Job Analysis and Selection

...Career Development Plan Part 1-Job Analysis and Selection William Accomando HRM/531 November 1, 2010 DONALD COLVIN Career Development Plan Part 1-Job Analysis and Selection Now that InterClean, Inc. has merged with EnviroTech changes in the structure of the company are going to be made. As this industry evolves, there will be changes made to the way that this newly formed company will service clients. The company will no longer be focused on the products we sell, but we will be focused on the solutions and services side of the industry. During this shift in strategy we will be redesigning the structure of our current employees and future employee hiring and development processes. The formation of new job descriptions, specifications, a formal job analysis and workforce planning system will be key to the long term success of this company. Interclean, Inc. will no longer be hiring by “gut feel” type interviews, but instead will be hiring thorough a more thorough selection process. We will be developing a new team that will consist of a vice president of sales, a sales manager, and five outside sales representatives. This new team will be hired and developed by the strategic methods discussed in the following Career Development Plan, which will include the analysis and selection stages. Job Analysis A thorough job analysis will identify qualities that employees need to perform existing jobs (Cascio, 2005). We will be using a combination of different competency and job...

Words: 2150 - Pages: 9

Premium Essay

Career Development Plan Part I—Job Analysis and Selection

...Career Development Plan Part I—Job Analysis and Selection HRM/531 Human Capital Management November 29, 2010 Career Development Plan Part I—Job Analysis and Selection Merging two successful organizations requires forethought and planning. The sales division within each company generates the revenue to promote future growth and ultimate success for this venture. Developing the perfect sales team by balancing the requirements of the position with the level of talent each salesperson brings to the team provides a dynamic team geared for a positive outcome. The workforce planning system measures each candidate's potential, past success, and abilities to perform the necessary tasks. In addition to candidate review, measurement of the position itself by the human resources division allows for an accurate determination relating to the candidate list. To ensure a positive outcome, this workforce planning system will go into effect immediately. Job analysis Many options are available to analysis what a particular position entails. For example, human resources managers can interview current employees within that position, issuing current employees questionnaires relating to specific job functions, observation of the position, and collecting information on the background of current employees relating to daily tasks, such as statements of duties. However, for this task, the interview technique will suit the needs of the HR division relating to the development of the new sales...

Words: 1365 - Pages: 6

Premium Essay

Career Development Plan Part I—Job Analysis and Selection

...Career Development Plan Part I—Job Analysis and Selection The merger between InterClean and EnviroTech requires the company to take a new direction strategically. The company will now expand to provide organizations in the health care industry full service cleaning solutions in addition to the traditional cleaning products they have been providing. This paper will detail the method of job analysis the author will use to hire her new sales team. A description of the main job duties and specifications that the new sales department will employ in the new workforce planning system will be identified. Lastly, the author will share her evaluation of each employee she would like to recruit. Job Analysis The forecasting of human capital requirements is what makes a workforce plan function properly. Our textbook defines job analysis as “the foundation for forecasting the need for human resources as well as for plans for such activities as training, transfer, or promotion” (Cascio, 2006). Once gathered this information can be incorporated into an organizations human resource information system (HRIS) to aid in recruitment, selection and placement of employees. The author will use job performance as her method of selecting her new sales team. By watching and seeing firsthand each members approach to their job the author can better evaluate possible future training needs, determine appropriate compensation criteria, analyze job duties and determine minimum requirements. Furthermore...

Words: 1025 - Pages: 5

Premium Essay

Career Development Plan Part I--Job Analysis and Selection Report

...Career Development Plan Part I--Job Analysis and Selection Report Lorna L. King HRM 531 August 16, 2010 Scott Beck   1. Executive Summary The findings show that Team King has the right skills and talent to take InterClean, to the new strategic direction of providing full-service cleaning solutions for organizations in the health care industry. Team King will undergo an intensive training program in the next month. Each member has sales goals of a minimum of two contracts per month and maintains contacts with current clients. Therefore, I recommend a 10% sales bonus for any sales above the minimum sales goal of two contracts per month. 2. Contents 1. Executive Summary 2 3. Introduction 3 4. Findings 3 4.1 Job Analysis 3 4.1.1 Job Analysis Methods 3 4.1.2 Job Duties 4 4.2 Workforce Planning System 4 4.2.1 Talent Inventory /Positions 4 4.2.2 Action Plan (training, placement, promotion, development and compensation). 5 4.2.3 Goals ...

Words: 1525 - Pages: 7

Premium Essay

Career Development Plan Part 1-Job Analysis and Selection

...organizations in the health care industry. As a midlevel sales manager, part of my jobs and responsibilities are to select new members for my sales team and create a development plan to help my team succeed with the company’s new strategy. In other to accomplish these objectives, certain things have to be in their right places. For example, a job analysis has to be conducted, an outline of a workforce planning system has to instituted, and new competent team members have to be selected. A job analysis is a description of work to be done, the skills needed, and the training and experience required for various jobs (Cascio, p. 157). A job description can be referred to as an overall written summary of task requirements, while overall written summary of worker requirements is called job specification. The result of the process of job analysis is a job description and a job specification (Cascio, p.158). In order to effectively conduct a job analysis, I need to identify the analysis method (s) that is appropriate, so as to achieve and attain the Interclean’s short and long term goals. These analysis methods are: Job Performance, Observation, Interviews, Critical Incidents, and Structured Questionnaires. Sound HR management practice dictates that thorough job analysis always is done, for they provide a deeper understanding of the behavioral requirements of jobs. This in turn, creates a solid basis on which to make job-related employment decisions (Cascio, p.159). Since InterClean provides...

Words: 1619 - Pages: 7

Free Essay

Career Development Plan Part 1 – Job Analysis and Selection

...company is changing. InterClean no longer plans to focus only on selling cleaning products, but will now add to its service line the ability to provide full service cleaning solutions for health care facilities. In order to prepare for this new product line it is critical to evaluate the type of employees needed to implement the strategic change. The success of the sales department to sell and retain customer accounts is critical to the new direction of the organization. Therefore, to ensure only the most qualified individuals are placed in these key positions, a formal job analysis was created along with a workforce planning system and a staff selection plan. Each of these will be outlined in this report. The job analysis for the new sales positions focuses specifically on the tasks required to be completed in the position and the characteristics of the employees to be selected. Several methods can be used to order to create a job analysis that will ultimately create a total picture of the demands of the job; Job performance, observation, interview, critical incidents, and structured questionnaires. For this job analysis, observation, interviews, and structured questionnaire methods were used to determine the essential and non-essential functions and tasks needed in for the sales position. The observation method included watching the current sales staff at both InterClean and the former EnviroTech doing the current job. Observations were done both with and without...

Words: 295 - Pages: 2

Premium Essay

Hrm 531 Week 2 Individual Assignment Career Development Plan Part I Job Analysis and Selection

...Job Analysis MBA 531 Introduction Exceptional abilities and training lead to the right the solution. The capacity to maintain internal and external relations and to develop capacities within a organization including the planning phase is extremely necessary. Salesman’s need to be experts on their subject, they need to have full knowledge of the equipment in order to reach optimal operation. The number of anticipated people to be available is based on characteristics of the labor market, required abilities, and supply of internal and external manpower. Training and development Studies have found organizations to be more profitable and expert in the work they do than to do the work competent. InterClean will introduce the money and resources to the selection. The company will trust enough to provide the necessary training of employees of high-capacity, because of the greater increase in the productivity with the employees of the under-capacity. The time and the costs of training will be less and the net effectiveness of the training will be higher with a highly valid process of personal selection. The goals of the team are to adjust to the new strategic axis of the company obtaining the objectives of the department. This department will acquire new accounts that require cleaning solutions of full-service to increase the presence of the market and growth of the yield whereas it promotes the sales of cleaning products. Methods of Selection Aspirants...

Words: 1044 - Pages: 5

Premium Essay

Career Development Plan Summary

...Career Development Plan Summary Nicholas P. Szydlek Jr. University of Phoenix HRM 531 August 31, 2010 Amona Blackwell Career Development Plan Summary InterClean and EnviroTech are in a unique position to become industry leaders in the cleaning and health care cleaning industry. The merger of these two leaders provides for the opportunity to offer new solutions based services to its current and future clients. For this merger to be successful and generate the most benefit for the company, the human resources department (HR) has been tasked with creating a new career development plan. This plan is multi faceted and includes job analysis and selection, employee training, performance and career management and employee compensation. As sales and customer service are the customer’s first and continual contacts, HR has focused on this newly merged department to be both test subjects and provide feedback. Job Analysis, Job Description and Specification Combining two individual companies into one industry powerhouse has created the need to evaluate the jobs performed by employees of both companies and develop new job descriptions that will maximize success. This evaluation process is known as job analysis. Anthony, et al. (2002) and Dessler (2003), as quoted by Safdar, Waheed and Rafiq (2010) states “With increasing recognition of the HR-performance linkage, it has been suggested that organizations that actively pursue job analysis as a Human Resources Planning (HRP) strategy...

Words: 2181 - Pages: 9

Premium Essay

Human Resources

...Figure 2: Steps and Responsibilities in the Career Management Process 9 Figure 3: Strategy - decisions about competition 15 List of Tables Table 1: HR Practices utilized by Marks & Spencer to address strategic needs 17 Question 1: In an industry where competition is intense, developing staff has probably never been so important. By training and developing its staff, discuss how Marks & Spencer is in a position to develop a competitive advantage over its competitors. Introduction A competitive advantage is a superiority that an organization can gain over its competitors by providing the same value at lower prices or charging higher prices for providing greater value through differentiation, Business Dictionary (2015). Grobler et al (2011:9) noted that in the past the focus of Human Resources (HR) was an administrative one (traditional HR) with focus on personnel issues, more recently HR has been recognized as being contributory to the organization’s overall strategy. HR is therefore an integral part of achieving competitive advantage. One such HR practice that enables competitive advantage is in training and development of its staff. Noe et al (2012:98) noted that in the knowledge economy it is the organization’s intangible assets which provide for competitive advantage. A company’s intangible assets comprise human capital, intellectual capital, social capital and customer capital. Training and Development When there are deficiencies in key skills...

Words: 5098 - Pages: 21

Premium Essay

Cmi, Leadership and Management

...Be able to assess and plan for personal professional development My Career Plan Career Goal: To become a financial manager. To design, plan, control and supervise the financing of construction of buildings, highways, and rapid transit systems. Requirements: • Bachelor's degree in Accounting. • Ability to work as part of a team. • Creativity. • Analytical mind. • Capacity for detail. • Presentation skills. • Writing skills. • Knowledge of physical social sciences and mathematics. • Accreditation by Licensing Board. Current Skills and Interests: • Summer worker for Smith Construction Co. • High School mathematics courses • High School social science courses • Experience working as a team • Attended high school writing courses • Gave presentations in high school courses Plan To Reach Career Goal: • Bachelor's Degree - attend the University of Manchester School of Banking and Finance and a Level-4 Certificate on Management and Leadership at Kings College of Management. • Job Experience - Continue working for Smith Construction Co.; Seek internships through University career placement office • Networking - Join campus organizations for engineering students Introduction: Personal development planning is the process of creating an action plan based on awareness, values, reflection, goal-setting and planning for personal development within the context of a career, education, relationship or for self-improvement. Personal Development Plan (PDP) begins by aiming...

Words: 1264 - Pages: 6

Free Essay

Personal Career Strategy

...YOUR PERSONAL CAREER STRATEGY (PCS) MBA Class of 2015 Smeal MBA Career Services Mike Brown, Director Emily Giacomini, Associate Director Deliverables: 1. Complete the PCS Appendices (at end of this document.) Save them separately from rest of PCS with YourNamePCS as the document name and e-mail them to Mike Brown at mjb74@psu.edu by Mon. July 29, 2013. 2. E-mail your updated resume in the John Q. College format (located here on the MBA Admitted Student Website) saved as YourNameResume to Mike Brown at mjb74@psu.edu by Mon. July 29. 3. Complete CareerLeader™ assessment by Monday July 29, 2013. To register: 1)  Visit:  https://www.careerleader.com/sign-in.html Go to NEW USER section. 2)  Enter your email address and registration key: smeal-roadmap (with hyphen) 3)  At user dashboard, click on TAKE THE TEST for each of the 3 inventories. 4)  View your personalized results in each of the six sections on dashboard. Your printable CareerLeader™ Report is available in the Toolbox on user dashboard.  Objectives of the Personal Career Strategy Assignment 1. Identify characteristics/attributes in support of your unique selling propositions. 2. Explore personal and institutional assets that will enhance your education and internship/job search process. 3. Understand and succinctly package past activity and build clear future goals. Developing Your Personal Career Strategy Successful organizations create strategic plans to provide a...

Words: 2943 - Pages: 12

Premium Essay

If You Were Malik, What Strategies Would You Adopt to Solve the Problem? Ans: Xyz Moon Life Insurance Faced Major Problem of High Employee Turnover. as Malik, I Would Have Adopted Following Strategies * Better Incentive,

...SPECIALISATION) SIXTH SEMESTER (2011 Admission) MANAGEMENT TRAINING AND DEVELOPMENT Question Bank 1. Rapid Creations has been acquired by Indigo Hues. Employees of the acquired company need basic training in A. Human relations B. New technology A. They are not convinced about their benefits B. They do not like to be away from their colleagues and friends C. They feel they are ill equipped that they need training D. None of the above 3. ____________, as a training method, helps the trainee gain cross functional knowledge A. Apprenticeship B. Simulation C. Job rotation D. Job enlargement 4. The method of training in which the trainee is given a series of questions to answer after reading relevant material is called A. Role playing B. Simulation exercises A. No of participants B. Reputation of the trainer C. Learning benefits to the trainees D. The amount paid in TAs and DAs paid to all trainees 6. Raj, a fresh chemical engineer has been provided training in a simulated work environment using the same equipment and materials that he would be using on the job A. Case exercise B. Computer modeling C. In basket training D. Vestibule training C. Programmed instruction D. Committee assignment C. Managerial aspects D. Company policy and procedures 2. Employees resist participating in training programs mainly because 5. The basic yardstick to measure the success of a training program is Management Training and Development Page 1 School of Distance Education 7. Mohan has an adventurous...

Words: 6445 - Pages: 26

Premium Essay

Nestle Hrd

...systems are career systems. Work systems and development systems are individual and team oriented while the fourth and fifth systems are self renewal system and cultural systems are organization based. 1. Career systems: As an HRD system, nestle’s career system ensures attraction and retention of human resources through following sub-systems. * Manpower planning * Recruitment * Career planning * Succession planning * Retention 2. Work system: work planning system ensures that the attracted and retained human resources are utilized in the best possible way to obtain organizational objectives. Following are the sub-systems of the work planning system. * Role analysis * Role efficacy * Performance plan * Performance feedback and guidance * Performance appraisal * Promotion * Job rotation * Reward 3. Development system: the environment situation and the business scenario is fast changing. The human resources within the organization have to raise upto the occasions and change accordingly if the organization wants to be in business. The development system ensures the the retained (career system) and utilized (work system) human resources are also continuosly developed so that they are in a position to meet the emerging needs of the hour. Following are some of the developmental sub-systems of HRD that make sure that human resources in the organizations are continuously developed. * Induction * Training * Job enrichment ...

Words: 858 - Pages: 4

Premium Essay

Career Development Plan I

...Running head: CAREER DEVELOPMENT PLAN PART I - JOB ANALYSIS AND Career Development Plan Part I - Job Analysis and Selection As a result of the current merger, the organization has taken a new direction. With this change, the opportunity to grow and develop a new team had become available. The creation of this team will require a structured development plan and defined processes to follow. Developing a job analysis will require a combination of a summary of task requirements and resource or people, requirements. Defining and documenting the workforce planning system will provide an efficient method to meet the demand on providing qualified resources to fulfill business needs. Part of the process that will be taken into consideration will be the Selection method and what are the advantages and disadvantages to the methods that will be used. These development plans will provide the foundation necessary to identify several key employees to fit the needs of the new team. As part of the creation process of the new team a job analysis will provide the required information to progress in defining what it is we need. The job analysis is a process to identify and determine in detail the particular job duties and requirements and the relative importance of these duties for a given job (hr-guide.com, n.d.). The job analysis will be specific to the new marketing and sales person that will be required in the new team. One of the elements that the job analysis will look into...

Words: 1180 - Pages: 5