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Case Discussion Polarities

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Case Discussion: Polarities 1. Provide an overview of polarities using at least three credible academic sources
“Polarities are ongoing, chronic issues that are unavoidable and unsolvable. Attempting to address them with traditional problem solving skills only makes things worse. There is significant competitive advantage for those leaders, teams, or organizations that can distinguish between a problem to solve and a polarity to manage and are effective with both. (Johnson, 1998, p. 2).”
“Polarity management is an approach to conflict resolution that’s about identifying and managing unsolvable problems. It stresses the importance of recognizing that some situations don’t have solutions- and that life doesn’t always have to be either/or. While some issues are just problems that have a definite answer, the more challenging issues are polarities. (Miller, 2008, para. 3&4).” For example, a manager of a team knows that she must constantly go back and forth between focusing on the team’s performance as a whole and on each individual team member’s performance. Were she to focus on one avenue more than the other, we can safely assume she was not as effective as she could be (Hirschhorn, 2001).
“They are called paradox, dilemma and tensions. We refer to them as polarities; but whatever they are called, it has been documented that individuals and organizations that manage them well outperform those that don’t. Polarities are competing values that need each in order to achieve a greater purpose over time. One example is activity and rest. We need both in order to live a healthy life. (Irvin, 2008, p. 1)”

2. Identify the polarities in the Bill Ford Video
I identified the following polarities within the Bill Ford video (Kaplan, 2009): 1) Bill using his strength to manage the big picture of the company as opposed to the day-to-day. “He’s better at broad,

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