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Case Study 1 Guitar Maker

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1. Which of Fayol’s 14 universal principles of management in Table 2.1 are evident in the C.F. Martin case? Explain your reasoning for each principle selected.

Principles of management that are evident in C.F. Martin case are:
• Unity of Command – Chris found a very hierarchical situation where the boss tells the workers and the workers does it and goes home.
• Initiative – Chris Martin took the initiative of formulating and carrying out a plan to improve the company by taking a course and learning the value of teamwork. He was able to get the workers involved which resulted in $15 million in profit sharing for the employees.
• Stability and Tenure of Personnel – Chris involved the workers in a lot of formal training to learn their job.
• Remuneration – In the process of training employees on the job, the company was able to profit $15 million in shares.
• Esprit de corps – Chris was able to prove that teamwork is successful. The workers took what was learned from the trainings, worked as a team and the company was a success resulting in $15 million in profit sharing.

2. What would Mary Parker Follett probably say about Chris Martin’s management style? Explain.

I think Mary Parker Follett would say job well done to Chris Martin’s management styles. She would also say to keep up the good work. He was able to motivate his employee’s performance through training and getting them to work harder instead of demanding it out of them. This is a style that Mary Parker Follett believed in.

3. Is Chris Martin a Theory X or a Theory Y manager? Explain.

Chris Martin is a Theory Y manager. He was very optimistic. He was given an opportunity and took initiative on improving the company through training. He was dedicated and committed. In doing so, his employees became committed and was rewarded for their work.

4. Is C.F. Martin a closed or an open

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